HP xw series Setup And Troubleshooting Manual page 35

Workstations
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Table 4-3
Diagnostic lights and audible codes (continued)
Activity
Red Power LED blinks eight
times, once every second,
followed by a two-second
pause. Eight beeps.
Red Power LED blinks nine
times, once every second,
followed by a two-second
pause. Nine beeps.
System does not power on
and LEDs are not blinking.
No beeps.
ENWW
Possible cause
Invalid ROM based on bad
checksum.
System powers on but does
not boot.
System unable to power on.
Recommended action
CAUTION:
Internal components might be powered even when the
system is off. To prevent damage, disconnect the workstation power cord
before you remove a component.
1.
Clear CMOS.
NOTE:
Refer to the Service and Technical Reference Guide for
your workstation model for detailed information on clearing CMOS.
2.
Upgrade the ROM using SoftPaq, either from your hard drive, CD,
diskette, or USB removable device (for example., HP Drive Key).
See the ROM Flash section of the Service and Technical Reference
Guide at http://www.hp.com/support/workstation_manuals. SoftPaq
is a self-extracting executable, which contains instructions for its
use, that enables you to upgrade your ROM. To download the
Softpaq executable, visit
http://www.hp.com/go/
workstationsupport.
3.
The problem might be on the system board. Contact HP for
assistance.
The problem might be on the system board. Contact HP for
assistance.
The problem might be in the processor. Contact HP for assistance.
CAUTION:
Internal components might be powered even when the
system is off. To prevent damage, disconnect the workstation power cord
before you remove a component.
To resolve the problem, choose one of the following options:
Press and hold the power button for less than 4 seconds. If the hard drive
LED turns green, then:
1.
Remove the expansion cards one at a time and try holding the power
button again for less than 4 seconds.
2.
The problem might be on the system board. Contact HP for
assistance.
Press and hold the power button for less than 4 seconds. If the hard drive
LED does not turn on green then:
1.
Check that unit is plugged into a working AC outlet.
2.
Open the access panel and check that the power button harness is
properly connected to the system board.
3.
Check that all power supply cables are properly connected to the
system board.
4.
Check the power supply functionality
a. Disconnect the AC power.
b. Disconnect all internal power supply cables.
c. Plug in the AC power.
If the power supply fan spins and the BIST* LED lights, the power supply
is functional. The problem might be on the system board. Contact HP for
assistance.
Basic troubleshooting
31

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