Troubleshooting; Guarantee Restrictions - Philips PT927 User Manual

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Problem
The shaver does
not shave as well
as it used to.
1 Disconnect the shaver from the mains, remove it from the Jet Clean
System (specific types only) or remove it from the charging stand
(specific types only).
2 Let the shaver operate until it stops.
3 Undo the screws in the back of the shaver and in the hair chamber.
4 Remove the front panel and the back panel.
5 Bend the 6 hooks aside and take out the power unit.
Be careful, the hooks are sharp.
6 Remove the battery.
Be careful, the battery strips are sharp.
Do not put the shaver back into the plugged-in Jet Clean System
(specific types only) or charging stand (specific types only) after you have
removed the rechargeable battery.
Do not connect the shaver to the mains again after you have removed
the rechargeable battery.
guarantee and support
If you need information or support, please visit www.philips.com/
support or read the worldwide guarantee leaflet.

guarantee restrictions

The shaving heads (cutters and guards) are not covered by the terms of
the international guarantee because they are subject to wear.

Troubleshooting

This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Possible cause
The Jet Clean System (PT927CC/
PT923CC only) has not cleaned the
shaver properly because the cleaning
fluid in the cleaning chamber is soiled
or the cleaning fluid level is too low.
The shaving heads are damaged or
worn.
Long hairs obstruct the shaving heads. Clean the shaving heads one by one (see
Solution
Clean the shaver thoroughly before you
continue shaving. If necessary, clean and
refill the cleaning chamber (see chapter
'Cleaning and maintenance').
Replace the shaving heads (see chapter
'Replacement').
section 'Cleaning the shaving unit with the
cleaning brush' in chapter 'Cleaning and
maintenance').