HTC One User Manual page 221

Installing HTC Sync Manager on your computer
§ You need to have administrator rights if you're installing HTC
Sync Manager on Windows Vista
§ If you have problem in installing HTC Sync Manager, close all your
running programs and reinstall. If the problem persists,
temporarily disable your anti-virus program and try installing
again.
1. Download the HTC Sync Manager installer from the HTC support
site (htc.com/hsm/).
2. Launch the installer and follow the onscreen instructions.
3. Connect your phone to your computer using the supplied USB
cable. HTC Sync Manager opens.
If you disabled your anti-virus program, make sure to turn it back
on after installing HTC Sync Manager.
Sync, backup, and reset
® or later versions.
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