Transferring content from an iPhone Transferring contacts from your old phone through Bluetooth Getting contacts and other content into HTC One Restoring your backup from your online storage to HTC One Transferring photos, videos, and music between your phone and computer Home screen...
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Saving a photo from a video Organizing your photos and videos Editing your photos Sharing or saving a frame from an HTC Zoe photo Viewing photos in your social networks Changing the video playback speed Viewing and editing Video Highlights...
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Viewing and saving an attachment from a multimedia message Moving messages to the secure box Blocking unwanted messages Deleting messages and conversations Search and web browser Searching HTC One and the Web Getting instant information with Google Now Browsing the Web Bookmarking a webpage Using your browsing history...
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Internet connections Data connection Managing your data usage Wi-Fi Connecting to VPN Using HTC One as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Connecting to the Internet through a computer Wi-Fi printing Wireless sharing Turning Bluetooth on or off...
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Contents Using NFC Settings and security Checking your phone's HTC Sense version Airplane mode Turning Do not disturb mode on and off Scheduling when to turn data connection off Automatic screen rotation Setting when to turn off the screen Screen brightness...
Conventions used in this guide Conventions used in this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
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Important RF Notice Important RF Notice This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
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Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your phone, including personal information.
7. 3.5mm headset jack 8. POWER 9. Proximity sensor 10. Notification LED 11. Tray eject hole/SIM card tray If you want to use a case, please don’t cover and block the proximity sensor. Purchase a case designed for HTC One.
Unboxing micro SIM card HTC One uses a micro SIM card to connect to 4G/LTE network. The micro SIM card contains service details and other information specific to your phone. The micro SIM card may be preinstalled on HTC One. When you need to remove or replace the micro SIM card, refer to the following instructions.
Unboxing Removing the SIM card Make sure to switch off HTC One before removing your SIM card. 1. Hold the phone face up and the top panel facing you. 2. Insert the tip of the SIM eject tool into the small hole next to the SIM card tray slot.
Unboxing Charging the battery Before you turn on and start using HTC One, it is recommended that you charge the battery. Use only the adapter and the USB cable that came with HTC One to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Restoring your backup from your online storage to HTC One on page 17. § To make it easier for you to back up and restore content from HTC One to another HTC phone in the future, select Back up phone daily over Wi-Fi.
Wi-Fi ® connection is recommended. 1. When you turn on HTC One for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen. 2. Make sure to sign in using the same account that you used to set up HTC Backup.
Go to Settings, and then tap Accounts & sync > to check first what online storage accounts are available on HTC One and sign in to the one you want to use. Use the Gallery app to access media in your online storage.
Your Home screen is where you make HTC One your own. § After you've turned on and set up HTC One, you'll see the Feeds panel as the main Home screen. Customize it to show posts from your social networks, headlines from your favorite news media, and more.
Phone setup and transfer Updating your phone's software HTC One can check and notify you if there’s a new update available. You can also choose to automatically download updates or manually check if there's an available update. Installing a software update...
Phone setup and transfer Getting apps from Google Play Google Play is the place to go to find new apps for HTC One. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
HTC One and your personal data, we strongly recommend that you only download from websites you trust. § Before you can install the downloaded app, make sure that you've set HTC One to allow installation of third-party apps in Settings > Security > Unknown sources.
By using HTC Sync Manager, you can even migrate content from an iPhone. See Transferring iPhone content to your HTC phone on page 122. § Back up HTC One to the cloud so it'll be a lot easier to restore your content to a new phone next time. See Using HTC Backup on page 117.
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TV. You can: § Access your TV program guide with the TV app. With just one tap, watch a program on your home TV. See Enjoying TV with HTC One on page 100.
Your first week with your new phone Basics Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. § Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons.
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Press and flick On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
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Your first week with your new phone Slide with two fingers In some apps, like Gallery, Messages, Mail, or the web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text.
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Can't use multi-finger gestures in your apps? That's because HTC gestures is enabled by default. This makes the three- finger gesture exclusive for sharing content or for use with HTC apps. You won't be able to use multi-finger gestures (gestures that use three fingers or more) for other purposes.
Your first week with your new phone Motion gestures Use motion gestures to mute HTC One, lower the ringtone volume, and more. Flip to silence When a call comes in you can turn HTC One over to mute it. Pick up to lower volume...
Sleep mode Sleep mode saves battery power by putting HTC One into a low power state while the display is off. It also stops accidental button presses when HTC One is in your bag. Switching to Sleep mode Briefly press the POWER button to turn off the display and switch to Sleep mode.
Unlocking the screen Drag the lock icon or clock up. If you've set up a screen lock, you'll be asked to provide your credentials before HTC One unlocks. If you've set an event reminder or an alarm, you can snooze or dismiss the event or alarm right from the lock screen.
Your first week with your new phone Switching between recently opened apps When you're multitasking and using different apps on HTC One, you can easily switch between the apps you've recently opened. Double-tap to see recently-opened apps. § To switch back to an app, just tap it.
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Capturing your phone's screen Want to show off your high game score or write a blog post about HTC One features? It's easy to take a picture of the screen and share it from Gallery. Press and hold POWER and VOLUME DOWN at the same time.
Gallery, and more. Turning HTC BlinkFeed on or off 1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen. 2. Tap BlinkFeed on/off to show or hide the Feeds panel.
4. Select the news sources, social networks, and apps you want to appear in the Highlights feed. Adding or removing locales Want to keep up to date on current events in more than one locale? You can add several locales. 1. On HTC BlinkFeed, swipe right to open the slideout menu.
Adding topics of your interest Looking for a more specific topic? Search for and select topics of your interest to display them on the Feeds panel. 1. On HTC BlinkFeed, swipe right to open the slideout menu. 2. Tap > Topics and services.
Your first week with your new phone Notifications Notification LED The notification LED shows a: § Solid green light when HTC One is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.
§ Tap the notification icon on the left to open the corresponding app. § To dismiss just one notification in the list, drag it left or right. To dismiss all notifications and close the Notifications panel, tap...
Your first week with your new phone Working with text Selecting, copying, and pasting text In HTC apps such as Internet and Mail, you can select and copy text, and then paste or share it. 1. Press and hold on a word.
§ Swipe right to show number and symbol keys. To return to the main keyboard, swipe left. § Press to close the onscreen keyboard. To open the keyboard settings, press and hold the comma key if you see above the key. Or go to Settings > Language & keyboard > HTC Sense Input.
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Selecting a keyboard layout Choose a keyboard layout that suits your typing style. 1. Go to Settings, and then tap Language & keyboard > HTC Sense Input. 2. Tap Keyboard selection > Keyboard types. 3. Select the keyboard layout that you want to use.
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Bilingual prediction is available only when you're using a Latin-based keyboard. 1. Go to Settings, and then tap Language & keyboard > HTC Sense Input. 2. Tap Keyboard selection > Bilingual prediction, and then choose the language you want.
Using the Trace keyboard Instead of tapping the keys on the onscreen keyboard, you can "trace" to type words. You need to turn on the Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Slide your finger from one letter to the next to enter a word.
1. Go to Settings, and then tap Power. 2. Tap History. 3. If you've used HTC One for a long time since the last charge, swipe left or right to scale the graph that details battery usage over time. You can also slide two fingers together or apart to scale the graph.
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Your first week with your new phone Manage your connections § Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use. § Turn GPS on only when a precise location is needed, such as while using navigation or location-based apps.
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> Settings > Sync, Send & Receive, and then adjust the settings under Sync schedule. § When you’re not traveling from one place to another, sync weather updates of only your current location, rather than in all of your named cities. Open the Weather app, and then tap >...
Open the Camera app to capture that perfect moment. While waiting to take your next photo, switch HTC One to Sleep mode. When you're ready to take more photos and videos, just press POWER again to use the camera.
Use the available camera effects to make your photos look like they’ve been taken through special lenses or filters. You can also apply certain effects to videos. 1. Tap 2. Scroll through the available effects and tap one that you like. Effects marked with can only be applied to photos.
2. After taking the shots, do any of the following: § To keep just one photo, select the photo that you like the most, and then tap Best shot. § To save the photos as a batch, press To get creative with your photos, open and edit them in the Gallery app.
, continue holding the phone steady as the camera captures a few seconds of shots. You'll find HTC Zoe photos in the Gallery app comprised of a video clip and a cover photo. What is HTC Zoe? HTC Zoe captures a series of high quality photos and collects them in a short video clip.
3. When you're ready to take the shot, tap . Directional arrows appear, prompting you to pan left or right in either landscape or portrait view. 4. Pan HTC One as smoothly as you can to automatically capture frames. You can also tap to stop capturing anytime.
Improving focus and sharpness § HTC One has autofocus, which works best on a subject that is not moving too much. To change the focus, on the Viewfinder, tap the one you want to focus § If the subject is moving, on the Viewfinder, press and hold the subject to lock the focus.
§ If there are parts of the image that are in shadows and others are in highlights, use HDR mode to capture three shots of different exposures and combine them into one shot. Keep HTC One steady or place it on a level surface when using HDR.
4. To view a photo or video in full screen, swipe to the All tab and then tap the photo or video. Viewing photos and videos by event Photos and videos that you captured using HTC One are grouped together in Events view according to the time and location they were taken. 1. Open the Gallery app.
The trimmed video is saved as a copy. The original video remains unedited. Viewing photo highlights Easily see all your favorite photos in one place. Gallery automatically groups all your most viewed or shared photos (your highlights) in one album. You can also manually add photos to the album.
Gallery Saving a photo from a video It's easy to save a still shot from a video. While you're watching a video in Gallery, tap to capture a still shot. You can also pause the playback and drag the slider to the image you want before tapping Organizing your photos and videos Showing or hiding albums...
1. On the Gallery app's Events tab, press and hold the event that you want to split or combine. 2. Do one of the following: § Tap Merge to and then select another event to combine the two events. § Tap Split to and then select the pictures or videos in the event you want to split to another event.
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Gallery 6. Tap Done. 7. Tap Save. The edited photo is saved as a copy. The original photo remains unedited. Adding custom photo effects Are the existing photo effects not exactly what you are looking for? You can make your own photo effects in Gallery. You can only add effects to photos that are stored locally.
Sharing or saving a frame from an HTC Zoe photo When you view an HTC Zoe photo in full screen and tap it (to display the playback controls), you'll see a white dot on the progress bar. The white dot indicates the cover photo, which is the moment when the shutter button was pressed when you captured the HTC Zoe photo.
Gallery Changing the video playback speed Want to add a cinematic flair to your video by slowing down a particular scene? You can vary the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using the slow motion scene in the Camera app.
> Video and audio settings. 9. To view the Video Highlights in full screen, hold HTC One in landscape orientation. 10. To create a video file of the highlights, tap > Save.
Gallery Creating an action sequence shot Hop, skip, or jump. Create a sequence shot to stitch a series of actions into one photo. § This feature is available for a batch of shots that was captured with continuous shooting mode.
Object Removal. You'll see frames around areas in the photo where objects have been automatically removed. To choose a precise moment in an HTC Zoe photo, while viewing the HTC Zoe photo, drag the slider on the progress bar until you see the image you want. You can then remove unwanted objects.
Gallery 6. If you selected an HTC Zoe photo, you can choose to send it as a still image or video. If you choose to send it as a still image, the cover photo (the shot that was captured when the shutter was pressed) will be sent.
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8. Check the Notifications panel to see if the upload has finished or to complete sharing the web link. Your recipients do not need an HTC Account to access your shared link. They can: § Click or tap the link to view the Video Highlights on a computer or phone web browser.
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Gallery Changing HTC Share settings Before you start uploading your collections, you can make changes to HTC Share settings. Choose to upload through Wi-Fi only, make all your collections publicly visible when uploaded to your HTC Share feed, and more.
Personalizing Making HTC One truly yours Make HTC One look and sound just the way you want it. Personalize it with a different wallpaper and ringtone, and you can also choose notification sounds for events such as incoming text, email, and calendar reminders.
Personalizing Personalizing the launch bar The launch bar gives you one-touch access to commonly used apps. You can replace the apps on the launch bar with other apps you often use. 1. Press and hold the app you want to replace, and then drag it out to 2.
Place apps you often use on any widget panel of your Home screen. You can also add shortcuts to frequently used settings, bookmarked webpages, and more. 1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
Home screen Moving a widget or icon You can easily move a widget or icon from one widget panel to another. 1. Press and hold the widget or icon with one finger. 2. With another finger, flick left or right to rotate the screen to another widget panel.
4. If you're not in Custom view, tap > Custom. 5. To move an app, press and hold the app, and then do one of the following: § Drag the app to another position on the same page. Wait until you see the occupying icon move away before releasing your finger.
§ From a folder on the launch bar or widget panel, press and hold an app, and then drag it out to If there's only one item left in the folder, the folder ungroups the last item and removes itself automatically.
By default, the Feeds panel is the main Home screen. Instead of jumping to the Feeds panel when pressing the HOME button, you can go directly to a widget panel. 1. On HTC BlinkFeed or any widget panel, slide two fingers together to customize the Home screen.
Personalizing Adding a widget on the lock screen Choose from our selection of lock screen widgets. 1. On the lock screen, pull from the right edge until you see a icon. 2. Tap 3. Tap a widget that you want to add to the lock screen. Moving or deleting a lock screen widget 1.
2. Enter the phone number or first few letters of the contact’s name to see the top matching contact. If there is more than one match, you'll be told how many matches. For example, tap "8 MATCHES" to see all 8 matches.
Phone calls Returning a missed call You'll see the missed call icon in the status bar when you miss a call. 1. Slide the Notifications panel open to check who the caller is. 2. To return the call, spread your two fingers on the missed call notification to expand it, and then tap Call back.
3. Tap Call. Making an emergency call In some regions, you can make emergency calls from HTC One even if you don’t have a micro SIM card installed or your micro SIM card has been blocked. If you don't have a network signal, you won't be able to make an emergency call.
§ Press the VOLUME DOWN or VOLUME UP button. § Press the POWER button. § Place HTC One face down on a level surface. If HTC One is already facing down, it will still ring when there are subsequent incoming calls. Look who's calling Every time you make a call or your friend gives you a ring, you get to see your friend’s...
Ending a call Do one of the following to end the call: § On the call screen, tap End Call. § Slide the Notifications panel open, then tap Setting up a three-way call Three-way calling with your friends, family, or co-workers is easy.
2. Select the Quiet ring on pickup option. Making HTC One ring louder in your pocket or bag To help avoid missing incoming calls when HTC One is in your pocket or bag, the pocket mode feature gradually increases the ring volume and vibrates when you receive a call.
Phone calls Making international calls When placing international calls, plus code dialing automatically adds the international dialing code for your location (for example, 011 for international calls made from the U.S.). § In Settings > Call > CDMA call settings > Plus code dialing, make sure the North American dialing option is selected.
§ There is a limit on the number of characters for a single text message (displayed above ). If you exceed the limit, your text message will be delivered as one but will be billed as more than one message.
> Slide. 2. Choose where you want to insert the next slide. 3. Right after adding a slide, do one of the following: § Tap , and then choose to add a photo or a video. § Tap >...
Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC One also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
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Messages Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC One, you can select which phone number to reply to. Keep in mind that your response will be sent to the phone number of the latest message you’ve received from this contact.
1. On the Messages screen, tap a contact (or phone number) to view the exchange of messages with that contact. 2. Tap a message, and then tap Forward. 3. In the To field, fill in one or more recipients. 4. Tap Viewing and saving an attachment from a multimedia message §...
Messages Moving messages to the secure box You can move private messages to the secure box. You will need to enter a password to read these messages. The secure box does not encrypt messages. 1. On the Messages screen, tap a contact (or phone number) to display the exchange of messages with that contact.
Messages Deleting messages and conversations On the Messages screen, do any of the following: Delete a Open the conversation thread with a contact, tap the message, message and then tap Delete message. To delete multiple messages within a conversation, tap >...
Performing searches on the Web and HTC One 1. Open the Google app. Or swipe up from the button. If you've already set up a Google account on HTC One, you will be given the option ™ to sign in to Google Now .
2. Tap > Settings to set the following options: § Phone search. Select which apps on HTC One are included when doing a search. § Voice. Set the Google Voice Search language, speech output, and more. § Accounts & privacy. Select which Google account to use for Google search, manage your location settings, enable recent web searches to show, and more.
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4. To see all available information cards, swipe up the screen and tap More. Depending on the information that you've allowed to share, more information cards will appear on the Google search screen as you use HTC One to search the Web, create appointments, and more.
Refreshing Google Now Refresh Google Now to update the information cards or show relevant cards for information that you've just added on HTC One, like an upcoming event in Calendar. 1. Open the Google app. Or swipe up from the button.
> 2. Tap Reading list or Watch list. When the webpage you're adding to the Watch list has one or more video clips, you'll be asked to choose which videos you want to add. To view a saved webpage or video clip, tap >...
> > Home screen. Using your browsing history HTC One keeps a record of webpages you've visited. If you don't want HTC One to keep your browsing history, browse using an incognito tab. See Private browsing on page 95. 1. While viewing a webpage, tap >...
Only the browsing history stored by the Internet app is deleted. Browsing history stored by other browsers on HTC One will remain unaffected. Private browsing You can use incognito tabs to browse the Web with more privacy. Browser cookies are deleted and not shared when you close all incognito tabs.
Fun and entertainment Listening to music Enjoy your favorite songs on HTC One using the Music app. When you open the Music app for the first time, you'll be asked if you would like to automatically download related content, such as album covers and artist photos, to HTC One.
Music playlists Personalize your music experience by creating music playlists. Make a playlist containing just your favorite songs or create one to match your mood for the day. You can make as many playlists as you like. 1. Open the Music app.
Fun and entertainment Adding a song to the queue While playing a song, you can also browse other tracks stored on HTC One. Add a song or an album to the queue so it plays when the current playlist has finished playing.
Ringtone. Viewing song lyrics Love a song so much that you want to sing along? HTC One gives your music an extra kick with song lyrics and cool music visualizations. To save on data usage, connect to a Wi-Fi network when downloading lyrics. In Music settings, select Wi-Fi only.
(EPG) that learns your viewing habits and suggests shows you might like. The TV app can also remember more than one EPG, so if you have more than one service provider, you can get reminders for any of them.
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> Settings. Adding another EPG If you have more than one TV service provider, you can add additional EPGs to the TV app and easily switch between them on the HTC One. The TV app is designed on the concept of Rooms. For each Room you can add one EPG and one remote.
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1. Open the TV app. 2. Tap a thumbnail of a program that interests you. 3. Do one of the following: § For programs that are part of a series, tap an episode under Upcoming, and then tap Remind me to add a reminder for that show.
Tired of shuffling your TV, set top box, and home theater system remote controls while watching TV? You can combine them into one remote. § Make sure you have created a Room. By default, your first Room will be called "TV Room".
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7. Point HTC One towards the TV and tap the blinking button on the screen. 8. Tap Yes if HTC One was able to turn on your TV, and then follow the onscreen instructions to continue setting up the other devices.
> Settings. Controlling your TV from the Notifications panel Get a call while watching TV? You can easily use HTC One to mute the TV and more. 1. Slide open the Notifications panel. 2. Tap the controls to mute the TV, switch channels, and more.
Preloading videos Set the YouTube app to preload videos so that you can watch them without interruptions. Videos are preloaded when HTC One is being charged and is connected to a Wi-Fi network. For more information about preloading videos, refer to the YouTube help.
Some devices may need to be paired before you can share to them. About HTC Media Link HD You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display content wirelessly to your TV.
Fun and entertainment Turns your TV into a digital photo frame Use the TV screen saver feature to store up to 30 photos from HTC One on HTC Media Link HD, and display them as a slideshow on your TV.
Copying files to or from HTC One You can copy your music, photos, and other files to HTC One. Save and close your files before copying them from your computer to HTC One, or vice versa. 1. Connect HTC One to the computer using the supplied USB cable. You'll see options for viewing or importing files on the computer screen.
In Camera settings, tap Video Quality to change the resolution. Back up apps data Keep only the most recent data from apps on HTC One. You can back up calendars, contacts, and bookmarks or export text messages, and personal dictionaries. Disable some apps Apps, even if not used often, may be running in the background and downloading data into the phone storage.
HTC One, your computer, and your other mobile devices. Just sign in to your Google Account on HTC One to access your Google Drive storage. You can then: § See your Google Drive photos right from Gallery. After taking photos with the Camera, you can also use Gallery to upload them to Google Drive.
Storage Uploading files requires you have the Drive app installed on HTC One. If this app is not preloaded, you can download and install it from Google Play. Uploading your photos and videos to Google Drive Use Gallery to upload your photos and videos to Google Drive and share the link.
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Under Online storage, you'll see your available Dropbox storage. Unlinking HTC One from Dropbox You can remotely unlink HTC One from your Dropbox, if you lost your phone or you no longer need to use Dropbox. 1. On your computer's web browser, log in to the Dropbox website (www.dropbox.com).
Sign in to your Google Account to see your Gmail , contacts, and calendars, and to use Google apps on HTC One. If you add more than one Google Account, you can switch between accounts in apps such as Gmail and choose which account to back up your settings to.
1. Go to Settings, and then tap Accounts & sync. 2. Tap the Auto sync On/Off switch to turn automatic sync of all your accounts on or off. 3. To manually sync individual accounts, tap an account type, and then do one of the following: § Tap >...
Backup Ways of backing up files, data, and settings Worried that you might lose important stuff on HTC One? Back up HTC One before you erase the storage, do a factory reset, or upgrade to a new phone. HTC Backup...
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Save the time and frustration of re-creating your personalized HTC One experience when you do a factory reset or buy another phone. On HTC One, use HTC Backup to do a daily backup to the cloud so you can easily restore your content and settings next time.
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§ To restore paid apps, you need to download and install them from Google Play. 1. When you turn on a new HTC phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen.
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> Manage contacts. 2. Tap Import/Export contacts > Import from phone storage. 3. If you have more than one account set up, tap the type for the imported contacts. 4. If you have multiple backups available, select the backup you want to import, and then tap OK.
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Sync, backup, and reset Backing up your text messages Keep important text messages by backing them up to the phone storage. You can easily restore backed up text messages after you've deleted them from your message list. Text messages in the secure box and blocked messages will not be backed up. To include such messages to your backup, move them first to the general message box.
Here are the things you can do with HTC Sync Manager. View and manage media on your computer § Show music, photos, and videos from your computer and manage them in HTC Sync Manager. ® ® § Import iTunes...
§ Import documents from your computer to your phone. Back up and restore Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. Sync playlists and data Sync music playlists and data such as contacts, calendar, and web bookmarks between your phone and your computer.
Reset Restarting HTC One (Soft reset) If HTC One is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem. 1. If the display is off, press the POWER button to turn it back on. If you've set up a lock screen, you need to unlock it.
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4. Tap OK. Performing a factory reset using hardware buttons If you can’t turn HTC One on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One. The Fast boot option in Settings > Power must not be selected.
People People Your contacts list The People app lists all contacts you've stored on HTC One and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. Open the People app.
People Finding people Search for contacts stored on HTC One, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. Open the People app. 2. On the People tab, you can: § Find people in your contacts list. Tap the Search people box, and then enter the first few letters of the contact name.
While creating a new contact in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1. After entering the number of the main line, do one of the following: § Tap P(,) to insert a pause before the extension number is dialed automatically.
1. On the People tab, enter the contact's name or email address in the search box. 2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC One. 4. Tap to import the contact.
Accepting contact link suggestions When HTC One finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. On the People tab, tap the Link suggestion notification when available. You'll see a list of suggested contacts to merge.
We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC One also syncs with groups you've created in your Google Account. Creating a group 1.
People Editing a group 1. On the Groups tab, press and hold the group, and then tap Edit group. 2. You can: § Change the group name. You can only change the name for groups that you have created. § Add more contacts to the group. Tap >...
Gmail account or to display drafts, sent messages, or other email labels and categories. § Tap the sender image or letter tile to select one or more messages or conversations. You can then tap the onscreen buttons at the top bar to archive, delete, or mark the selected messages or conversations.
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1. In the inbox of the Gmail account you want to use, tap (or tap > Compose). 2. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap > Add Cc/Bcc.
Mail Checking your mail The Mail app is where you read, send, and organize email messages from one or more email accounts that you’ve set up on HTC One. 1. Open the Mail app. The inbox of one of your email accounts appears.
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2. Switch to the email account that you want to use. 3. Tap 4. Fill in one or more recipients. Want to loop in more recipients in a carbon copy (Cc) or blind carbon copy (Bcc) of the email message? Tap >...
1. Switch to the email account you want to use. 2. Select the email messages you want to move. To select all, select one email message first, and then tap > Select all. 3. Tap Move to, and then select a folder.
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Working with Exchange ActiveSync email Enjoy the powerful email features of Microsoft Exchange ActiveSync right on HTC One. Flag important email messages, set your out of the office reply, or send invites to your next team meeting while you're on the go.
4. Enter the email address and password for your email account, and then tap Next. Some email accounts allow you to set the sync schedule. By default, HTC One uses Smart Sync to save battery power. See What is Smart Sync? on page 138.
Location settings Turning location services on or off In order to find your location on HTC One, you need to enable location sources. 1. Go to Settings, and then tap Location. 2. Tap the On/Off switch to turn location services on and off.
§ Double-tap the map or slide two fingers apart over an area to zoom in. To zoom in while holding the phone with one hand, double-tap with your thumb and hold the second tap, and then drag your thumb down.
All other search results are indicated by a red dot or a smart map icon. 4. If there is more than one search result, tap to view the search results list. 5. Tap the info sheet to check the address, get directions, see the location in Street View (if available), and more.
HTC Car On the road with HTC Car Now when you drive, you can easily use HTC One to reach your destination, keep you entertained, and help you stay in touch with the people that matter to you. Access music, phone calls, maps, and more with HTC Car.
Finding your way with HTC Car HTC Car helps you to find your way to where you want to go. Easily find nearby restaurants and more on your weekends. HTC Car gives you the information you need so you won't get lost.
Staying connected to your contacts Just because you're driving doesn't mean you have to be isolated from the rest of the world. With HTC Car, you can take calls, make calls, and get notifications. Handling incoming calls in HTC Car When you receive an incoming call, you can easily answer or decline.
Other apps Using the Clock Get more from the Clock app than just the regular date and time. Use HTC One as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer.
Other apps Checking Weather Use the Weather app and widget to check the current weather and weather forecasts for the next few days. In addition to your current location, you can view weather forecasts for other cities around the globe. 1.
§ Tap an event (shown as colored blocks) to view its details. Scheduling or editing an event You can create or edit events on HTC One, and also sync events with your Google or Exchange ActiveSync calendars. Editing events is not supported for all accounts.
§ Calendars are synced on HTC One, even if they are hidden. § You can also show or hide tasks that you've created on HTC One. Why aren’t my calendar events showing up? If you can't find events from your email accounts or social networks in Calendar, check whether the Calendar sync is turned on in Settings.
Sharing an event You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message. 1. Do one of the following: § While viewing an event, tap > Share via.
Other apps Dismissing or snoozing event reminders If you have set at least one reminder for an event, the upcoming event icon will appear in the notifications area of the status bar to remind you. 1. Slide the Notifications panel open.
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Other apps Composing a note 1. With a notebook opened, tap 2. Type in a note title. 3. Compose your note: § Tap on the note, and then start typing in your text. § Tap to start audio recording. Tap to stop recording.
You can choose whether to automatically or manually sync your notes between HTC One and your Evernote account on the Web. You need to log in to your Evernote account from HTC One to start syncing notes. 1. Open the Notes app.
Other apps Keeping track of your tasks Use the Tasks app to organize and track to do and task lists. Create tasks on your phone or sync them with your Google and Microsoft Exchange ActiveSync accounts. You can also see your tasks in Calendar. Creating a task 1.
2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC One, except when you open other apps that also use audio functions. 4. Tap to stop recording.
How can I allow my child to access an app in Kid Mode? When in Kid Mode, you can choose which apps on HTC One your child will have access to. 1. On the Zoodles main screen, tap Parent Dashboard.
Internet connections Data connection When you turn on HTC One for the first time, it will be automatically set up to use your mobile operator's data connection (if the micro SIM card is inserted). Turning the data connection on or off Turning your data connection off saves battery life and money on data charges.
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4. Tap Network mode > Automatic. 5. Select or clear Domestic Voice and Domestic Data or International Voice and International Data. Tap Roaming Guards if you’d like HTC One to alert you when it’s connecting to a roaming network. Keeping track of your data usage Monitor your data usage to help prevent going over your monthly data allowance.
Internet connections Viewing the data usage of apps 1. Go to Settings, and then under Wireless & networks, tap More. 2. Tap Usage. 3. On the Mobile tab, drag the vertical line markers to see how much data you've used during a particular time interval. 4.
Unblock network notification. Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC One easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.
2. Tap the VPN notification, and then tap Disconnect. Using HTC One as a Wi-Fi hotspot Share your data connection with other devices by turning HTC One into a Wi-Fi hotspot. § Make sure the data connection is turned on.
No Internet connection available for your computer? No problem. Use the data connection of HTC One to connect to the Internet. § To make sure that the USB drivers for HTC One are up-to-date, install the latest version of HTC Sync Manager on your computer.
Connecting to the Internet through a computer If you temporarily don’t have Internet access on HTC One, you can still go online by using your computer’s Internet connection. § To make sure that the USB drivers for HTC One are up-to-date, install the latest version of HTC Sync Manager on your computer.
Internet connections 4. If there's more than one page to print, set the page range that you want. Tap Advanced to set the page size, print layout, and page orientation, and choose if you want to print in color or black and white.
2. If you don't see your headset listed, tap Scan for devices to refresh the list. 3. Tap the name of your headset in the Available Devices section. HTC One pairs with the headset and the headset connection status is displayed in the Paired Devices section.
2. On the sending device, send one or more files to HTC One. 3. If asked, accept the pairing request on HTC One and on the sending device. You may also be prompted to enter the same passcode or confirm the auto- generated passcode on both devices.
> Show received files to view files received via Bluetooth. Using NFC With built-in NFC (near field communication) on HTC One, you can share content to another NFC-capable mobile device in an instant. Beam webpages, photos, contact information, and more by holding HTC One and the other device back to back.
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Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC One and the other phone back to back. Make sure that the NFC area (shaded part) of HTC One and the other phone's NFC area are close to one another.
Settings and security Checking your phone's HTC Sense version You can view the HTC Sense version, as well as other information about your phone. 1. Go to Settings, and then tap About. 2. Tap Software information to view the HTC Sense version.
Settings and security Allowing incoming calls to bypass Do not disturb mode Add important contacts to an exceptions list so that you can still receive their calls even when Do not disturb mode is on. 1. Go to Settings, and then tap Sound. 2.
1. Go to Settings, and then tap Display & gestures (or Display, gestures and buttons). 2. Tap G-Sensor calibration. 3. Place HTC One on a flat and level surface, and then tap Calibrate. 4. After the recalibration process, tap OK. Setting when to turn off the screen After a period of inactivity, the screen turns off to conserve battery power.
§ Screen lock sounds § Pull-to-refresh sounds § Vibration when pressing hardware buttons § Touch sound and vibration when tapping the HTC Sense keyboard Turning touch sounds and vibration on and off 1. Go to Settings, and then tap Sound.
2. Go to Settings, and then tap Security. 3. Tap Install from phone storage. 4. If you have more than one certificate in the root folder, select the certificate you want to install. 5. Enter a name for the certificate and tap OK.
3. Tap the app, and then tap Disable. Navigating HTC One with TalkBack Use TalkBack if you need to navigate HTC One by spoken feedback. When you touch the screen, HTC One vibrates and gives you an audible response so you know what you are touching.
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TalkBack gestures. Media gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. Do one of the following: Open an item 1. Drag your finger on the screen to find and select the item.
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1. Turn TalkBack on. 2. Do one of the following: § To open the continuous reading menu, use one finger to swipe up and right in one continuous movement. § To open the global context menu, use one finger to swipe down and right in one continuous movement.
Choose to set a screen lock pattern, numeric PIN, or other means of securing your phone. You'll be asked to unlock the screen every time HTC One is turned on or when it’s idle for a certain period of time.
None or press Setting up face unlock Set up face unlock if you want to unlock HTC One using the front camera. 1. Go to Settings, and then tap Security. 2. Tap Screen lock > Face Unlock.
Settings and security Bypassing the lock screen If you've set a screen lock for HTC One, you can just skip the lock screen and go straight to the security screen for unlocking HTC One. 1. Go to Settings, and then tap Security.
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(direct or indirect) that you may incur as a result of using this software. Screen images contained herein are simulated. HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or consequential damages resulting from furnishing this material.
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Index - navigation - playing music Electronic program guide - voice commands 100, 103 - setting up Change phone language Email Clock See Mail - alarm - setting date and time See Electronic program guide Conference call Exchange ActiveSync Contacts - flagging an email - adding - meeting request...
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HTC Car Geotag See Car Gestures HTC Clock - motion gestures - setting an alarm - touch gestures HTC Media Link HD Gmail HTC Sense version Google Drive HTC Share - about HTC Sync Manager - uploading photos and videos...
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Index - choosing apps - locking - closing - replying - saving as task - secure box - sending Language - system language See Multimedia message Location settings Mobile data Lock screen Multimedia message - answering a call - attachment - dismissing an alarm - group MMS - opening an app...
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Index Power - charging the battery Pair a Bluetooth headset - checking battery usage People - saving power - adding a new contact - sleep mode - contact groups Print screen - contact link suggestions See Capture screen 17, 128 - copying contacts Printing - editing contacts...
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Index Security Sync - protecting phone with screen - HTC Sync Manager lock - security certificates - storage encryption Tasks Sense TV - about - about - creating a task - checking on-demand video - managing - electronic program guide (EPG)
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Index Weather - checking weather Wi-Fi - connecting via WPS - turning on Widgets - adding - changing settings - lock screen widgets - rearranging - removing - resizing Wireless display Wireless router Word prediction - bilingual prediction YouTube - finding videos of songs - preloading - watching...