HTC One User Manual
  1. Manuals
  2. Brands
  3. HTC Manuals
  4. Cell Phone
  5. HTC One
  6. User manual

HTC One User Manual

Hide thumbs Also See for One:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the One and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for HTC One

Summary of Contents for HTC One

  • Page 1 User Guide...

  • Page 2: Table Of Contents

    Table of Contents Get Started ..........................1 Your Phone at a Glance ...................... 1 Charge Your Phone ......................1 Activate Your Phone ......................2 Complete the Setup Application ..................3 Set Up Voicemail ........................ 4 Transfer Content to Your New Phone ................. 4 Transfer Content from an Android Phone with Data Connection ........
  • Page 3 Change the HTC Sense Keyboard Language .............33 Enter Text by Typing on the HTC Sense Keyboard.............33 Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ......34 Enter Text by Speaking on the HTC Sense Keyboard ..........34 Enter Text with Word Prediction on the HTC Sense Keyboard ........35 Swype Keyboard ......................35...
  • Page 4 Call Services ........................46 Caller ID ........................46 Call Waiting ........................46 Call Forwarding ......................47 Call History ........................47 Open Call History......................47 Save a Number From Call History ................48 Prepend a Number From Call History .................49 Block a Caller ......................49 Erase Call History .......................49 Change Ringtone Settings ....................49 Visual Voicemail ........................50 Set Up Visual Voicemail....................50...
  • Page 5 Manage People Entries ......................61 Edit a People Entry .....................61 Delete an Entry ......................61 Delete Multiple Entries ....................61 Contact Groups ........................61 Create a Group ......................61 Send a Message or Email to a Group .................62 Edit a Contact Group ....................62 Manage Your Contact Groups ..................62 Back Up and Restore Your Contacts .................63 Accounts and Messaging ......................64 Gmail ..........................64...
  • Page 6 Get Apps ..........................91 Get Apps from Google Play ..................91 Download Apps from the Web ..................92 Uninstall an App ......................92 Navigation ..........................93 HTC Car ........................93 Google Maps ......................95 Google Latitude ......................100 Scout ........................100 Music ..........................101 Listen to Music ......................101 Beats Audio - Make Your Music Sound Better ............
  • Page 7 Control Your TV From the Notifications Panel ............112 HTC Watch ........................112 Create or Sign In to Your HTC Watch Account ............112 Rent or Buy a Video with HTC Watch ............... 113 Manage Your HTC Watch Downloads ..............113 Change the HTC Watch Settings ................
  • Page 8 Turn the Data Connection On or Off ................. 119 Data Services FAQs ....................119 Manage Your Data Usage ..................120 Wi-Fi ..........................122 Turn Wi-Fi On and Connect to a Wireless Network ........... 122 Prevent Notifications from Unsecured Wi-Fi Networks ..........122 Connect to a Wi‑Fi Network via WPS ...............
  • Page 9 Remove Unwanted Objects in a Photo ..............147 Send Your Photos and Videos .................. 148 Share Your Photos on Social Networks ..............148 Share Memories Through HTC Share ............... 149 Tools and Calendar ......................... 151 Calendar .......................... 151 View the Calendar ....................151 Create or Edit an Event ....................
  • Page 10 Record Your Voice ....................157 Dropbox ........................... 158 HTC Sync Manager ......................162 Install HTC Sync Manager on a Windows Computer ..........163 Transfer iPhone Content to Your HTC Phone ............163 Copy or Remove Media on Your Phone ..............164 Sync Data Between Your Phone and Your Computer ..........
  • Page 11 Add Your Social Networks, Email Accounts, and More ..........184 Add an Exchange ActiveSync Account ..............185 Add Email Accounts ....................185 Add One or More Google Accounts ................185 Manage Your Online Accounts ................. 186 Location Settings ......................187 Google's Location Service ..................
  • Page 12 Brightness ........................ 199 Screen Timeout (Sleep) .................... 199 Notification Flash ...................... 199 Double-click Speed ....................199 HTC Gestures ......................199 Calibrate the Screen ....................200 Beats Audio ........................200 Sound Settings ........................ 200 General Sound Settings - Sound Profile and Vibrate ..........200 General Sound Settings - Volumes ................
  • Page 13 Change the Phone Language ................... 210 Post Spelling Check ....................210 Keyboard Settings - Google Voice Typing ..............210 Keyboard Settings - HTC Sense Input ..............210 Keyboard Settings - Swype ..................211 Speech Settings ....................... 211 Date & Time Settings ....................... 211 Developer Options ......................

  • Page 14: Get Started

    The following illustrations outline your phone’s primary external features, keys, and buttons. Charge Your Phone You must first charge the battery to begin setting up your phone. 1. Plug one end of the USB cable to the AC adapter. Get Started...

  • Page 15: Activate Your Phone

    2. Plug the other end of the USB cable into the charger/accessory jack on the bottom panel of your phone. 3. Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three hours. Note: Your phone’s battery should have enough charge for the device to turn on and find a signal, run the setup application, set up voicemail, and make a call.

  • Page 16: Complete The Setup Application

    Your phone shows you the URL of the HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup. You need an HTC Account to save your accounts and settings on the Web and download them to your phone.

  • Page 17: Set Up Voicemail

    7. Google location. Turn on Google location services. For more information, see Location. 8. HTC Backup. To make it easier for you to back up and restore content from your phone to another HTC phone in the future, select Back up phone daily. For more information, see Backup.
  • Page 18 Note: You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone. If your old phone has Android version 2.2 or an earlier version, you need to use Bluetooth transfer. 1. Do one of the following: ...

  • Page 19: Transfer Content From An Android Phone Without Data Connection

    If your old Android phone has no data connection, turn on Wi‑Fi and connect to the hotspot that you see on your new HTC phone. You’ll then need to download the HTC Transfer Tool from an HTC webpage on your Web browser.

  • Page 20: Transfer Content Between Your Phone And Computer

    Ways of Transferring Contacts and Other Content into Your Phone Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content to your phone. ● Sync with your computer. Use HTC Sync Manager to sync contacts, documents, ®...
  • Page 21 ● Social network accounts. Log in to your favorite social networks to sync contact information from them. ● Microsoft Exchange ActiveSync. Your phone syncs your work contacts from the Microsoft Exchange ActiveSync Server in your workplace. ● Phone contacts. You can create contacts locally on your phone, if you don’t prefer to store them on your online accounts.

  • Page 22: Phone Basics

    Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The following topics will introduce the basic functions and features of your phone. Your Phone’s Layout The illustrations below outline your phone’s basic layout.

  • Page 23: Turn Your Phone On And Off

    ● Microphone allows other callers to hear you clearly when you are speaking to them. ● Speaker lets you hear music and the different ringers and sounds on your phone. The speaker also lets you hear the caller’s voice in speakerphone mode. ●...

  • Page 24: Turn Your Screen On And Off

    Note: When the screen is locked and you press , it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold turn the phone off. See Turn Your Screen On and Off for details.

  • Page 25: Your Phone's Lock Screen

    Your Phone’s Lock Screen Aside from protecting the phone’s screen from unwanted touches and presses, the lock screen also displays important information, updates, and messages at a glance, and provides shortcut icons to your favorite applications. Unlock the Screen Unlock the screen to receive an incoming call or to access your phone. 1.

  • Page 26: Touchscreen Navigation

    Touchscreen Navigation Your phone’s touchscreen lets you control actions through a variety of touch gestures. Touch Touch the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. After you’ve scrolled down a long list or screen (in apps such as Mail and People), touch the status bar to jump straight to the top of your screen.
  • Page 27 Drag To drag, press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
  • Page 28 Press and Flick On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
  • Page 29 ● Swipe up using three fingers to share content such as photos, videos, and music from your phone to your TV or speakers. ● While using the HTC Car app, touch the screen with three fingers to activate the voice command mode.

  • Page 30: Motion Gestures

    Note: HTC gestures is enabled by default, which makes the three-finger gesture work only when sharing content or using HTC apps. If you want to use the multi-finger gesture in other apps or games, clear the HTC gestures option in Settings > Display, gestures &...
  • Page 31 When a call comes in, you can turn your over to mute it. Pick Up to Lower Volume In a business meeting or restaurant, pick HTC One up when a call comes in to lower the ringtone volume. Set Volume to Automatically Increase while in Your Pocket or Bag You can set HTC One to recognize when it’s in your bag or pocket and raise the ringtone...

  • Page 32: Working With Phone Apps And Settings

    Working with Phone Apps and Settings Quickly open your favorite apps even when the phone screen is locked and easily change your phone settings to make it truly yours. Open an App There are several options for opening an app from the Home screen. ●...
  • Page 33  To switch back to an app, just touch it.  To remove an app from the list, drag it up. Refresh Content In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture.

  • Page 34: Capture The Phone Screen

    Screen. Home Screen Feeds Stay in touch with friends or get the latest about your interests right on your Home screen HTC BlinkFeed. Set up which social networks, news sources, and other information will appear. The content is constantly refreshed when you're connected to the Internet.
  • Page 35 Gallery, and more. Your Social Networks ® When you sign in to your social network accounts and authorize HTC Sense to access them, you can: ● Post status updates from the Home screen when using the Feeds view.

  • Page 36: Customize The Home Screen

    1. Touch , and then choose a social network. Note: If the icon doesn’t show, scroll to the top and pull down on the screen. 2. Compose your status update and post it on your social network. Select Feeds Get updated with the most relevant content and posts with just a swipe. Choose which feeds to display on the Home screen.
  • Page 37 To remove a panel, touch and hold a thumbnail and then drag it to Customize the Launch Bar The launch bar on your Home screen gives you one-touch access to commonly used apps. You can replace the apps on the launch bar with other apps that you often use.

  • Page 38: Work With Widgets, Folders, And App Shortcuts

    The apps or shortcuts you see on the lock screen are the same as the ones in the launch bar. Work with Widgets, Folders, and App Shortcuts Add widgets and app shortcuts to the Home screen. You can also group your favorite apps into folders so you can easily access them.
  • Page 39 Move or Remove Items on Your Home Screen 1. Touch and hold the widget or app shortcut you want to move or remove. 2. Do one of the following:  To move the item to another position on the same panel, just drag it to a new area and then release it.

  • Page 40: Status And Notifications

    1. From the All apps view, touch and hold an app, and then drag it over to another app to automatically create a folder. Tip: Can’t group or re-arrange apps? Scroll to the top, pull down the screen, and then touch >...
  • Page 41 No service Connected to a Wi-Fi network 4G LTE Network is available 4G LTE Network available and active (with icon animation) 3G Network is available 3G Network available and active (with icon animation) 3G Network is currently unavailable Phone’s location feature is on and available for location-based services such as GPS navigation Phone’s location feature off and your location is available only for 911 Phone microphone muted...
  • Page 42 Alarm set Speakerphone on Wired microphone headset connected Wired headset connected Notification Icons Icon Description New text or multimedia message New voicemail New Gmail message New Microsoft Exchange ActiveSync or POP3/IMAP email message New instant message from Google Talk Upcoming event Music is playing FM Radio is on TV app is on...

  • Page 43: Notifications Panel

    Icon Description Power saver mode is on General notification (for example, sync error) Wi-Fi is on and wireless networks are available Data synchronizing – connected to HTC Sync More (undisplayed) notifications Missed call Call in progress Uploading data (animated) Downloading data (animated)

  • Page 44: Notification Led

    Touch the notification icon on the left to open the corresponding app.  To dismiss just one notification in the list, drag it left or right. 3. To close the Notifications panel, slide up from the bottom bar of the panel or touch You can also touch to dismiss all notifications and close the Notifications panel.

  • Page 45: Enter Text

    You can even add words, phrases, and shortcuts to the word prediction dictionary. ● Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another. And since everyone has their own typing style, you can go to Settings to calibrate the keyboard so it learns how you type.

  • Page 46: Change The Htc Sense Keyboard Language

    1. Slide the Notifications panel open, and then touch > Language & keyboard. 2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want. 3. To change the keyboard language, do any of the following: ...

  • Page 47: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard

    To open the keyboard settings, touch and hold the comma key. Or, slide the Notifications panel open, and then touch Choose input method > Set up input methods > HTC Sense Input. Enter Text with the HTC Sense Keyboard Using the Trace Keyboard Instead of touching the keys on the onscreen keyboard, you can "trace"...

  • Page 48: Enter Text With Word Prediction On The Htc Sense Keyboard

    Enter text by sliding on or touching the keys on the Swype keyboard, or by speaking. Switch to the Swype Keyboard You can change your phone's text input method to Swype from the default HTC Sense keyboard. To change the input method to Swype: Phone Basics...

  • Page 49: Enter Text Using Swype

    1. Touch an area where you want to enter text. 2. Slide the Notifications panel open, and then touch Choose input method > Swype. Enter Text Using Swype Slide your finger on the Swype keyboard to enter text. 1. Touch an area where you want to enter text. 2.

  • Page 50: Edit Text

    Notifications panel open, touch > Accessibility, and then select the Show magnifier option. You’ll see the magnifier when you touch one of the text selection anchors. 3. After you have selected the text you want to copy, touch Copy. The selected text is then copied to the clipboard.
  • Page 51 2. Choose where to paste and share the selected text, such as in an email message or social network status update. Phone Basics...

  • Page 52: Phone Calls

    2. Enter the phone number or first few letters of the contact’s name to see the top matching contact. Tip: If there is more than one match, you’ll be told how many matches. For example, touch "3 MATCHES" to see all 3 matches. If you enter an incorrect digit, touch to erase it.

  • Page 53: Return A Missed Call

    Note: To check other phone numbers associated with the contact, touch beside the contact name. If the phone number has an extension, touch after connecting to the main line and then dial the extension number. 4. To hang up, touch End call. Change the Phone Dialer Layout Switch between the Smart dial keypad to find contacts with just a few touches and a full screen keypad that gives you more room to enter phone numbers.

  • Page 54: Call From People

    Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information (if number is stored in People), edit the number before you redial, send a text message, or delete the entry from the Call history list and more.

  • Page 55: Make International Calls

    3. Touch Note: If you’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by touching Emergency call on the screen. Enhanced 911 (E911) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available.

  • Page 56: Set Up Speed Dial

    Important: International calls may incur additional fees. Contact your wireless service provider for details. Change the International Dialing Code By default, the international dialing code is set to 011. When you’re traveling in another country, you can set the international dialing code to your current location. 1.

  • Page 57: In-Call Options

    After declining a call, you can send a text message to the caller or create a task to remind you to return the call. All declined calls go to your voicemail. Tip: You can also press the Power button ( ) twice to reject a call.

  • Page 58: 3-Way Calling

    4. When you’re connected to the second party, touch If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.

  • Page 59: Call Services

    ● On the call screen, touch End Call. ● Slide the Notifications panel open, and then touch If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up. Call Services Your phone provides many useful features and options to help you make the most of your calling experience.

  • Page 60: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: Depending on your plan, you may be charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.

  • Page 61: Save A Number From Call History

    1. Touch > > Call History tab. Each entry contains the phone number (if it is available) and the contact name (if the number is in People). 2. Do any of the following:  Touch a name or number in the list to call. See Call From Call History.

  • Page 62: Prepend A Number From Call History

    Change Ringtone Settings You can change how your phone alerts you when you receive calls. Switch Between Silent, Vibrate, and Normal Modes ► Do one of the following:  To change from silent to normal mode, press the volume up button.

  • Page 63: Visual Voicemail

    Lower the Ring Volume Automatically Your phone has a quiet ring feature that automatically lowers the ring volume when you move it. 1. Slide the Notifications panel open, and then touch > Sound. 2. Select the Quiet ring on pickup option. Make Your Phone Ring Louder in Your Pocket or Bag To help avoid missing incoming calls when your phone is in your pocket or bag, the pocket mode feature gradually increases the ring volume and vibrates when you receive a call.

  • Page 64: Review Visual Voicemail

    4. Once you have completed the setup process, return to the voicemail page (see step 1). 5. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1.

  • Page 65: Voicemail (Traditional)

     Touch to delete the current voicemail message. Touch OK to confirm the deletion.  Touch > Help to learn more about this application. Voicemail (Traditional) In addition to Visual Voicemail, your phone and service always offer traditional voicemail service accessed through the Phone application.

  • Page 66: Internet Calls

    Use Traditional Voicemail to Access Your Messages 1. Touch > 2. Touch and hold to dial your voicemail number. 3. Follow the voice prompts to listen to and manage your voicemail messages. Use Another Phone to Access Your Messages 1. Dial your wireless phone number. 2.

  • Page 67: Make An Internet Call

    Make an Internet Call Make an Internet call to either your contact’s Internet calling account or phone number. ● Internet calling account  In People, touch a contact who has an Internet calling account, and then touch Internet call.  In Call History, touch an Internet call log.

  • Page 68: People

    People In People, you can easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries. Your People List The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.

  • Page 69: Find People

     Check out who’s online in Google Talk. Online status icons are displayed if you’re signed in to Google Talk. Tip: To sort your contacts by their first or last name, touch > Settings > Sort contact list. Filter Your People List When your contacts list gets long, you can choose which contact accounts to show.

  • Page 70: Add Entries To People App

    “ICE” in your phone’s People list. For example, if your mother is your primary emergency contact, list her as “ICE-Mom” in your Contacts. To list more than one emergency contact, use “ICE1-___,” “ICE2-___,” etc. Import or Copy Contacts It’s easy to import or copy contacts from your online accounts and save them directly to your...

  • Page 71: Merge Entries In People

    3. Touch the name of the contact you want copied to your phone. 4. Touch to save the contact to your Exchange ActiveSync account. Copy Contacts from One Account to Another 1. On the People tab, touch > Manage contacts.

  • Page 72: Manually Merge Entries

    Under Suggest links, touch to link the contact to an account.  Under Add contact, touch one of the options to link to another contact. 4. Touch Done to save the change. Break the Link When contact information has changed, you can choose to break the contact’s link from another account.

  • Page 73: Send Contact Information

    2. Touch > Link. 3. Under the Linked contacts section, touch beside an account to break the link. 4. Touch Done to save the change. Send Contact Information Quickly share your contact card or People entries on your phone. 1. Touch >...

  • Page 74: Manage People Entries

    Manage People Entries Make sure your contacts’ information is up to date. You can edit or delete an entry in People. Edit a People Entry You can add another phone number, email address, or assign a photo to a contact in People. Note: Facebook and Twitter contacts cannot be edited.

  • Page 75: Send A Message Or Email To A Group

    5. Select the contacts you want to add, and then touch Save. 6. When your group is complete, touch Save. Send a Message or Email to a Group Easily send a message or email to all members of the group. Note: You will be charged for each text message sent.

  • Page 76: Back Up And Restore Your Contacts

    Note: You can only restore contacts that were backed up using the Export to phone storage feature. 1. Touch > > People. 2. Touch > Manage contacts. 3. Touch Import/Export contacts > Import to phone storage. 4. If you have more than one account set up, touch the type for the imported contacts. People...

  • Page 77: Accounts And Messaging

    Google Account. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail Account through your phone’s Setup application.

  • Page 78: Sign In To Your Google Account

    Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password.

  • Page 79: Send A New Gmail Message

    2. In the inbox of the Gmail account you want to use, touch 3. Fill in one or more recipients. Note: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch >...

  • Page 80: Reply To Or Forward An Email Message

    3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward. 4. Do one of the following:  If you selected Reply or Reply all, enter your reply message.  If you selected Forward, specify the message recipients.

  • Page 81: Add An Email Account

    5. Enter a name for your email account, and then touch Finish setup. Check Your Mail Inbox When you open the Mail application, it displays the inbox of one of your email accounts that you’ve set up on your phone.

  • Page 82: Organize Your Inbox

    1. Touch > > Mail. The inbox of one of your email accounts appears. 2. Do any of the following:  Touch an email message to read.  To switch between email accounts, touch the bar that shows the current email account, and then touch another account.

  • Page 83: Send An Email Message

    2. Switch to the email account that you want to use. 3. Touch 4. Fill in one or more recipients. Tip: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch >...

  • Page 84: Save An Email Message In Tasks

    2. Switch to the email account that you want to use. 3. Select the email messages you want to move. Tip: To select all, select one email message first, and then touch > Select all. 4. Touch Move to, and then select a folder.

  • Page 85: Search Email Messages

    2. Switch to the email account that you want to use. 3. Select the email messages you want to delete. Tip: To select all, select one email message first, and then touch > Select all. 4. Touch Delete. Search Email Messages If you have a long list of email messages on your inbox, you can easily search for that important email.

  • Page 86: Work With Exchange Activesync Email

    The local network must not be behind a firewall. 1. Touch > > Mail. 2. Switch to the email account you want to use. 3. On the email inbox, touch the email you want to print. 4. Touch > Print. 5.

  • Page 87: Delete An Email Account

    2. Switch to your Exchange ActiveSync email account. 3. Touch > Out of the office. 4. Touch your current office status, and then select Out of the office. 5. Set the dates and times for the period when you will be out of the office. 6.

  • Page 88: Change The Email Account Settings

    4. Touch Peak time sync > Smart Sync. 5. Touch Off-peak sync > Smart Sync. 6. Touch Smart Sync then extends the email synchronization time after each auto sync time passes and you don’t open the Mail app. To sync your email at any time, open the Mail app and check your inbox.
  • Page 89 • Peak time sync: Set the synchronization schedule during your set peak time. • Peak time: Set the time when you receive the most number of email messages. • Off-peak sync: Set the synchronization schedule during your set off-peak time. •...

  • Page 90: Text Messaging And Mms

    Note: There is a limit on the number of characters for a single text message (displayed above ). If you exceed the limit, your text message will be delivered as one but will be billed as more than one message.
  • Page 91 1. After you’ve added either a photo, video, or audio in the multimedia message you’re composing, touch > Slide. 2. Choose where you want to insert the next slide. 3. Right after adding a slide, do one of the following:  Touch , and then choose to add a photo or a video.

  • Page 92: Send A Group Message

    Send a Group Message Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to send a group SMS or group MMS. Note: Group MMS may incur extra data fees. 1. Touch >...

  • Page 93: Read And Reply To A Message

    2. Open a draft message, edit the message, and then touch Tip: To see all draft messages in one place, touch on the Messages screen, and then touch Drafts. Read and Reply to a Message Depending on your notification settings, the phone plays a ringtone, vibrates, or displays the message briefly in the status bar when you receive a new text or multimedia message.
  • Page 94 Reply to an Alternate Contact Phone Number When a contact has multiple phone numbers stored on your phone, you’ll see the particular phone number used below the contact’s name. Keep in mind that your response will be sent to the phone number of the latest message you’ve received from this contact. 1.

  • Page 95: Protect Your Messages

    screen, touch > Settings > Multimedia messages (MMS). Clear the Auto-retrieve option. Protect Your Messages You can move private text messages to the Secure box or prevent a text message from getting deleted. Move Messages to the Secure Box You will need to enter a password to read messages in the Secure box. Important: The Secure box does not encrypt messages.

  • Page 96: Block Unwanted Messages

    Block Unwanted Messages Unclutter your Messages screen by moving spam messages from contacts to the block box. If you have blocked a contact, that contact’s messages will also be in the block box. 1. Touch > 2. Do any of the following: ...

  • Page 97: Back Up And Restore Your Text Messages

     Delete a message. Open the conversation thread with a contact, touch the message, and then touch Delete message. To delete multiple messages within a conversation, touch > Delete messages > Delete by selection, and then select the messages to delete. ...

  • Page 98: Text And Multimedia Message Options

    2. On the Messages screen, touch > Back up/Restore SMS > Restore. 3. Select a restore setting, and touch Next. 4. Touch the backup file to import. 5. Touch OK. Text and Multimedia Message Options You can set how your phone notifies you when you receive a new text or multimedia message, or set other messaging options.
  • Page 99 • Display message on screen: Set your phone to show pop-up notifications (not just in the status bar) when your messages are sent successfully or not. You can also select None to disable this option.  Text messages (SMS) Settings •...

  • Page 100: Social Networking Accounts

     General: Message preview • Message preview: Set the number of lines of text to appear in the conversation on the All messages screen.  General: Storage settings • Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. •...

  • Page 101: Facebook

    > > Media > YouTube. 2. Select a channel or category and scroll through the list of videos. 3. Touch the one you want to watch. 4. While watching a video, you can:  Turn the phone sideways to watch the video in full screen.

  • Page 102: Start A Chat Using Google Talk

    For more information about preloading videos, refer to the YouTube help. 1. In the YouTube app, touch > Settings > Preloading. 2. Select what type of videos to preload. The videos are preloading when appears on Watch list screen or on the channel you subscribed to.
  • Page 103 1. Touch > > Google > Talk. The Friends list appears. Tip: The Friends list is where you add and manage your friends in Google Talk. 2. Touch a friend in the Friends list. 3. Enter your message, and then touch to send.

  • Page 104: Apps And Entertainment

    Apps and Entertainment You can access all your phone's features through the apps list. Note: Available applications and services are subject to change at any time. Get Apps You can find and install apps from Google Play or from the Web. Important: Third-party applications may access your personal information or require your network service provider to disclose your customer information to the third-party...

  • Page 105: Download Apps From The Web

    To open the installed app, touch > and touch the app. Restore Apps from Google Play Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that were downloaded previously. 1. Touch > > Play Store.

  • Page 106: Navigation

    Tip: When using HTC Car, return to the main screen from any other screen by touching When you remove HTC One from HTC Car Kit, HTC Car will automatically exit. You can also manually close HTC Car by touching from the main screen.
  • Page 107 Find Your Way with HTC Car HTC Car helps you to find your way to where you want to go. Easily find nearby restaurants and more on your weekends. HTC Car gives you the information you need so you won’t get lost.

  • Page 108: Google Maps

    Stay Connected to Your Contacts Just because you’re driving doesn’t mean you have to be isolated from the rest of the world. With HTC Car, you can take calls, make calls, and get notifications. To handle incoming calls in HTC Car: When you receive an incoming call, you can easily answer or decline by speaking or touching.
  • Page 109 Note: To find your location with Google Maps, you need to enable location sources. To learn how, see Location Setting. The Google Maps application does not cover every country or city. Get Around Maps When you open Google Maps, you can easily find your location on the map or check out nearby places by panning and zooming in and out on the map.
  • Page 110 6. Touch the onscreen buttons to view the location on a map, get directions, view the location in Street View (if available), and more. Scroll down the screen to view more options. Clear the Map After you’ve searched on a map or got directions, you can clear any markers you may have drawn on it.
  • Page 111 Note: If the place you’ve set as your destination has several locations available, select which one to go to. 4. Choose how you want to get to your destination by touching the car, public transit, bicycle, or walk button.
  • Page 112 When you’re finished viewing or following the directions, touch to reset the map. Your destination is automatically saved in the Google Maps history. Download Offline Maps Do you frequently visit a specific area or place? Download an offline map so you can quickly access that map and save on bandwidth too.

  • Page 113: Google Latitude

    Google Latitude Google Latitude™ user location service lets you and your friends share locations and status messages with each other. It also lets you send text and email messages, make phone calls, and get directions to your friends’ locations. Your location is not shared automatically. You must join Latitude, and then invite your friends to view your location or accept their invitations.

  • Page 114: Music

    2. Follow the onscreen instructions to customize and use Scout. Music Your phone lets you discover, download, and listen to your favorite music through a variety of music apps. Listen to Music Enjoy your favorite songs on your phone using the Music application. Note: When you open the Music app for the first time, you’ll be asked if you would like to automatically download related content, such as album covers and artist photos, to your phone.

  • Page 115: Beats Audio - Make Your Music Sound Better

    Playlists Personalize your music experience by creating music playlists. Make a playlist containing just your favorite songs or create one to match your mood for the day. Create Playlists You can make as many playlists as you like on your phone.
  • Page 116 1. Touch > > Media > Music. 2. Touch and select Playlists. 3. Touch .and then enter a playlist name. 4. To add songs, touch . beside the title text box, browse your music collection, and then touch a song to add. 5.

  • Page 117: Update Album Covers And Artist Photos

    Update Album Covers and Artist Photos Update your artist photos or album art. Note: To save on data usage, you might want to connect to a Wi‑Fi network when updating your album covers and artist photos. In Music settings, select Wi-Fi only. 1.

  • Page 118: Search For Lyrics, Music Videos, And More

    2. Touch > Set as ringtone > Trim the ringtone. 3. Drag the trim sliders to the part where you want the ringtone to begin and end. 4. For a more precise trimming, touch the left or right arrow buttons. Time markers indicate where you are on the song.

  • Page 119: Google Play Music

    Music Plus Use Music Plus to find and play music tracks, ringtones, and ring back tones. Music Plus features a music player, manager, and store in one app. Install the Music Plus App Before you use Music Plus on your phone, you must download and install the app from Google Play.

  • Page 120: Fm Radio

    5. When the download has completed, touch Open. To open the app from the Home screen, touch > Music Plus. FM Radio Tune in and listen to your favorite radio stations on your phone. Note: You need to connect a wired headset to the audio jack of your phone to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna.

  • Page 121: Set Up The Tv App

    The TV app puts your phone at the center of your living room experience. With an intelligent electronic program guide (EPG) and the HTC remote, the TV app gives you full control of your TV entertainment. The TV app lets you easily tune into your preferred shows, get reminded when your favorite show is on, see what shows are coming up, and more.

  • Page 122: Use The Epg

    TV shows. Instantly watch them on your phone or on your TV using the HTC Media Link HD (sold separately). Note: You may need to download the on demand service app first from Google Play.

  • Page 123: Set Up Your Remote Control

    7. Point your phone towards the TV and touch the blinking button on the screen. 8. Touch Yes if HTC remote was able to turn on your TV, and then follow the onscreen instructions to continue setting up the other devices.

  • Page 124: Customize The Remote Control Buttons

    5. Place your phone head to head with your device’s remote control. Your phone and your device’s remote control should be less than 2 in (5 cm) apart. 6. On your device’s remote control, touch and hold the button you want to add to HTC remote.

  • Page 125: Control Your Tv From The Notifications Panel

    Create or Sign In to Your HTC Watch Account Create an HTC Watch account or sign in if you have an existing one so you can start renting or buying movies and shows from the HTC Watch store.

  • Page 126: Rent Or Buy A Video With Htc Watch

    2. Touch > Settings > Account. 3. Create a new HTC Watch account, or directly sign in if you already have one. Tip: You can also go to Settings > Accounts & sync to create your HTC Watch account. Rent or Buy a Video with HTC Watch You can choose to rent a video and watch it on your free time or buy a video.

  • Page 127: Change The Htc Watch Settings

    When you download movies or TV shows from the video store, your HTC phone will automatically be added to your HTC Watch account. If you own more than one HTC phone that has access to HTC Watch, you can download and watch videos on up to five phones. You can check what HTC phones are linked to your HTC Watch account.

  • Page 128: Wireless Display

    TV through your home Wi‑Fi network. ● Don’t have a DLNA setup at home? Don’t worry. Just purchase the HTC Media Link HD and hook it up to your HDMI TV. You can then wirelessly share what you’re viewing or listening on your phone to your TV.

  • Page 129: About Htc Media Link Hd

    Note: For more information about DLNA, visit dlna.org. About HTC Media Link HD You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display content wirelessly to your TV. Note: HTC Media Link HD is sold separately.
  • Page 130 Allow Access to Apps in Kid Mode When in Kid Mode, you can choose which apps on your phone your child will have access to. 1. On the Zoodles main screen, touch Parent Dashboard. Tip: You can also go to Parent Dashboard from Settings > Security > Kid Mode. 2.

  • Page 131: Web And Data

    Web and Data The following topics address your phone’s data connections, the built-in Web browser, and connections to your computer. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. Data Services –4G LTE and 3G Networks With your wireless service, you are ready to start enjoying the advantages of data services.

  • Page 132: Turn The Data Connection On Or Off

    ● Your phone is connected to the 4G LTE network. When the arrows are white, your phone is transferring data (for example, when you are opening a Web page). When the arrows are gray , your phone is connected to the network but is not currently transferring data (for example, when you are viewing a Web page that is completely open).

  • Page 133: Manage Your Data Usage

    ● If you are on a voice call, you will not be able to establish connection with the 3G network. With DDTM on (configured in Settings > Call > CDMA call settings): ● You cannot use voice and data services simultaneously. If you receive a call while data service is active, your phone will forward the call to voicemail.
  • Page 134 ● Refreshing apps to update info and feeds ● Uploading and backing up your files to your online storage account ● Using your phone as a mobile hotspot ● Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi‑Fi network whenever possible and set your online accounts and emails to sync less frequently.

  • Page 135: Wi-Fi

    5. Touch an app to see more details. Wi-Fi To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” Note: The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.

  • Page 136: Connect To A Wi-Fi Network Via Wps

    ‑ Connect to a Wi Fi Network via WPS If you’re using a Wi‑Fi router with Wi‑Fi Protected Setup (WPS), you can connect your phone easily. 1. Slide the Notifications panel open, and then touch 2. Touch the Off/On switch next to Wi-Fi. 3.

  • Page 137: Add A Vpn Connection

    Add a VPN Connection You must first set a lock screen PIN or password before you can use credential storage and set up the VPN. 1. Slide the Notifications panel open, and then touch 2. Under Wireless & networks, touch More. 3.

  • Page 138: Perform Searches On The Web And Your Phone

    Perform Searches on the Web and Your Phone You can search for information on your phone and on the Web. 1. Touch > > Google > Google. Or touch and hold 2. In the search box, enter what you want to search for. As you type, matching items on your phone and suggestions from Google Web search are shown.
  • Page 139 Depending on your location, time of day, and previous Google searches, Google Now displays information cards that include: ● The day's weather and the weather forecast for upcoming days. ● The traffic conditions on your way to work or your commute back home. ●...

  • Page 140: Browse The Web

    Refresh Google Now Refresh Google Now to update the information cards or show relevant cards for information that you've just added on HTC One, like an upcoming event in Calendar. 1. Touch > > Google > Google. Or touch and hold 2.

  • Page 141: Use Browser Tabs

    > Desktop View to display the full desktop version of the webpage. Use Browser Tabs Open multiple browser tabs to make it easier for you to switch from one website to another. 1. While viewing a Web page, touch >...

  • Page 142: Save Web Content For Later

    > 3. Touch Reading list or Watch list. Note: When the webpage you’re adding to the Watch list has one or more video clips, you’ll be asked to choose which videos you want to add. To view a saved webpage or video clip, touch >...

  • Page 143: Browsing History

    Syncing Your Bookmarks with Google Chrome Create bookmarks from your computer’s Google Chrome browser and sync them on your phone. For more information about Google Chrome, visit support.google.com/chrome. Important: Using your Google Chrome desktop browser, you need to sign in to your Google Account and set up Google Chrome sync.

  • Page 144: Set Browser Options

    Set Browser Options Customize the Web browser to suit your browsing style. Set display, privacy, and security options when using the Web browser. Set Your Home Page 1. While viewing a Web page, touch > Settings > General > Set homepage. 2.

  • Page 145: Share Internet Connection Via Usb Tethering

    USB cable. Note: Make sure that mobile data is turned on. Also, make sure that the USB drivers for your phone are up-to-date by installing the latest version of HTC Sync Manager on your computer. You may need to have USB tethering added to your data plan. Contact your wireless service provider for details.

  • Page 146: Connect To The Internet Through A Computer

    Connect to the Internet Through a Computer If you temporarily don’t have Internet access on HTC One, you can still go online by using your computer’s Internet connection. Note: To make sure that the USB drivers for your phone are up-to-date, install the latest version of HTC Sync Manager on your computer.
  • Page 147 You can check the printing details by opening the Notifications panel, and then touching the item you’re printing. Print a Photo 1. While in Gallery, open the photo you want to print. 2. Touch the photo. 3. Touch > Print , and then touch the printer you want to use. 4.

  • Page 148: Camera And Video

    Camera and Video Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. The camera is ready to capture that perfect moment. While waiting to take your next photo, switch your phone to Sleep mode. When you’re ready to take more photos and videos, just press the Power button again to use the camera.

  • Page 149: Take A Photo

    You can also apply certain effects to videos. 1. On the Viewfinder screen, touch 2. Scroll through the available effects and touch one that you like. Tip: When you choose certain photo effects such as depth of field, distortion, or vignette, drag the bar that appears on the screen to adjust the intensity of the effect.

  • Page 150: Record A Video

    2. After taking the shots, do any of the following:  To keep just one photo, select the photo that you like the most, and then touch Best shot.  To save the photos as a batch, touch Take a Self Portrait No one around to take your photo? Switch to the front camera and take a self-portrait shot.

  • Page 151: Camera Scenes

    Take HTC Zoe Photos Don’t let the best moments just pass by. With HTC Zoe™, record memories as a "living album" of up to 20 photos and a 3-second video. Note: Some camera features are not available when you’re using HTC Zoe, such as zooming.
  • Page 152 2. Under Photo capture mode, touch HDR. 3. When you’re ready to take the photo, touch HDR works best when your subject is steady. The camera takes multiple shots at different exposure levels and combines them into one enhanced photo. Camera and Video...

  • Page 153: Change Camera And Video Settings

    My photos. To browse photos on your friends’ online social networks, touch Friends. 3. Browse to an album or a group of photos. 4. Touch a photo or video to view it in full screen. HTC Zoe photos appear as moving images when viewed in Gallery or in full screen mode.

  • Page 154: Watch And Edit Videos

    Note: When viewing HTC Zoe photos in full screen mode, a white dot on the progress bar indicates the moment when the shutter button was pressed to capture the HTC Zoe photo. View Photos and Videos by Event View photos and videos based on when they were taken.
  • Page 155 2. In Album or Events view, go to the video that you want to watch and then touch it. 3. While watching a video, you can:  Touch the onscreen controls to play or pause the playback, adjust the volume, and more.

  • Page 156: View Photo Highlights

    Want to share the excitement of a wedding or party? Gallery automatically selects the highlights of an event no matter whether they’re HTC Zoe photos or still photos, and displays them in a Video Highlights that lasts about half a minute.
  • Page 157 2. Touch > Events. 3. Touch and hold the event that you want to split or combine. 4. Do one of the following:  Touch Merge to and then select another event to combine the two events. Camera and Video...

  • Page 158: View Photos In Your Social Networks

     Touch Split to and then select the pictures or videos in the event you want to split to another event. Touch Split and then touch an existing event as the destination, or touch to create a new event as the destination. View Photos in Your Social Networks Right in the Gallery app, check what you and your friends have uploaded to your social networks or photo sharing sites.

  • Page 159: Create An Action Sequence Shot

    Create an Action Sequence Shot Create a sequence shot to stitch a series of actions in one photo. Note: You can use this feature when editing HTC Zoe photos. This feature is only available for continuous shots that are saved as a batch.

  • Page 160: Edit A Group Shot

    3. Touch the photo, and then touch Edit > Retouch > Always Smile. You’ll see circles around any faces detected in the photo. 4. Select one face at a time and drag it sideways with your finger to select the expression you want.

  • Page 161: Send Your Photos And Videos

    2. Touch My photos, and then go to the photo album or group of photos that you want to send. 3. If you want to share a single shot from an HTC Zoe photo, while viewing the HTC Zoe photo, drag the slider on the progress bar to the shot you want to send.

  • Page 162: Share Memories Through Htc Share

    3. If you want to share a single shot from an HTC Zoe photo, while viewing the HTC Zoe photo, drag the slider on the progress bar to the shot you want to share. 4. Touch Share and choose which social network you want to upload to.
  • Page 163 Note: Worried about data charges? Touch > Settings and choose Wi-Fi connection. When uploading, you will be prompted to use the Wi‑Fi connection. 6. Fill in details, such as title and description. 7. Touch Upload, and wait for your phone to finish uploading. 8.

  • Page 164: Tools And Calendar

    Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Calendar Use the Calendar app to schedule your events, meetings, and appointments. ® You can set up your phone to stay in sync with calendars such as Google Calendar™, Outlook Calendar, and Microsoft Exchange ActiveSync Calendar.

  • Page 165: Create Or Edit An Event

    Week View Week view displays a chart of the events of one week. ● Swipe left or right across the screen to view earlier or later weeks. ● Touch an event (shown as colored blocks) to view its details. Create or Edit an Event You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars.

  • Page 166: Share An Event (Vcalendar)

    You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message. 1. Touch > > Calendar. 2. Do one of the following:  While viewing an event, touch > Forward. ...

  • Page 167: Dismiss Or Snooze Reminders

    1. Open the Notifications panel. 2. Spread your two fingers on the event notification to expand it, and then do one of the following:  Choose to snooze or dismiss all event reminders. Or, to quickly dismiss event notifications in the list, drag it left or right.

  • Page 168: Clock & Alarm

    Set an Alarm You can set up one or more alarms. 1. Touch the clock on the Home screen. 2. On the Alarms tab, select the check button of an alarm and then tap that alarm.

  • Page 169: Tasks

    Your settings in the Weather app also control the weather information that is shown in the Clock and Calendar apps. Tasks Use the Tasks application to organize and track to do and task lists. You can save tasks on your phone or sync them with your Microsoft Exchange ActiveSync and Google Accounts.

  • Page 170: Manage Task Lists

    Delete a list. Touch at the right of a list, and then touch Delete. Touch OK. Note: You can only delete lists that you created on HTC One. Voice Recorder Use Voice Recorder to capture information during lectures, interviews, or even to create your own audio log.

  • Page 171: Dropbox

    ● If you don’t have a Dropbox account yet, you can create a new account from your phone or from your computer at dropbox.com. ● This additional free storage is a one-time offer only. You’re eligible to use this offer only on one HTC phone.
  • Page 172 1. Slide the Notifications panel open, and then touch > Accounts & sync. 2. Touch > Dropbox. 3. Follow the onscreen instructions to create or sign in to your account. 4. Using your computer’s Web browser, go to dropbox.com, log in to your account, and complete the getting started guide.
  • Page 173 3. Touch > Albums > Dropbox. 4. When you see a message that shows HTC Sense wants to access Dropbox, make sure you touch Allow. Note: This message only appears the first time you access your Dropbox photos and videos from Gallery.
  • Page 174 3. Create a new email message and fill in your recipients, or reply to an email. 4. Touch > File and touch 5. Touch Dropbox. 6. Open the folder that contains the files that you want, and then select the files you want to share.

  • Page 175: Htc Sync Manager

    5. Click Unlink phone. HTC Sync Manager With HTC Sync Manager, enjoy the same rich media whether you’re at your computer or on the move. Use it also to store your same contacts, important documents, and other data on both your phone and your computer.

  • Page 176: Install Htc Sync Manager On A Windows Computer

    5. Click Next. 6. Select your iPhone backup file, and then click OK. 7. Select the types of content you want to transfer to your HTC phone. Also choose whether to replace the content on your HTC phone with the iPhone content.

  • Page 177: Copy Or Remove Media On Your Phone

    Remove the selected media from your phone. Sync Data Between Your Phone and Your Computer Set up HTC Sync Manager to sync contacts, calendar events, and Web bookmarks between your phone and your Windows or Mac computer. You can sync your phone with the following applications on your computer: ●...

  • Page 178: Sync Music, Photos, And Videos Between Your Phone And Your Computer

    5. Click if this is your first time to sync. To allow HTC Sync Manager to auto sync your data and files (such as documents and media) next time, select Sync automatically whenever the phone connects. Sync Music, Photos, and Videos Between Your Phone and Your...

  • Page 179: Sync Documents From Your Computer To Your Phone

    You can add several folders. 5. Click if this is your first time to sync. To allow HTC Sync Manager to auto sync your documents and other items next time, click More > SYNC SETTINGS, and then select Sync automatically whenever the phone connects.

  • Page 180: Reconnect A Headset Or Car Kit

    3. Touch Bluetooth. The Bluetooth screen opens. 4. If you don’t see your headset listed, touch > Scan to refresh the list. 5. When you see the name of your headset in the Available Devices section, touch the name. Your phone pairs with the headset and the headset connection status is displayed in the Paired Devices section.

  • Page 181: Send Information Using Bluetooth

    Note: Touch the name of the device to reconnect it. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth- enabled device such as a phone or notebook computer. The first time you transfer information between your phone and another phone, you need to enter or confirm a security passcode.

  • Page 182: Where Sent Information Is Saved

    Type Instructions On the main Voice Recorder screen, touch > Share > Voice recording Bluetooth. On a webpage you want to share, touch > Share > More > Bluetooth. Browser While viewing a Web page in Reading mode, touch > Share > More >...

  • Page 183: Use Bluetooth Ftp Server

    Import. The vCalendar is added to your Calendar events. (For more information, see Calendar.) ● For a vCard contact file, you can choose to import one, several, or all of those contacts to your contacts list. Use Bluetooth FTP Server Bluetooth FTP Server allows other devices with Bluetooth FTP profiles to view, access, copy, and delete files from your phone storage.

  • Page 184: Share Content With Nfc

    5. Pair your phone with the other Bluetooth phone that you will allow access to your phone’s storage. For more information about Bluetooth pairing, see Connect a Bluetooth Headset or Car Kit. 6. When the other phone attempts to access your phone’s storage, a Bluetooth Authorization Request appears on the screen.

  • Page 185: Update Your Phone

    The shared content appears on the other screen. For some items that you’ve shared (such as contact information), additional instructions on how to save the item will appear on the receiving device. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings >...

  • Page 186: Update The Operating System

    Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. Slide the Notifications panel open, and then touch >...

  • Page 187: Sprint Worldwide Wireless Service

    Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.

  • Page 188: Enable Global Roaming Mode

    Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).

  • Page 189: Voicemail Service For International Use

    For more information on Plus Code Dialing, see Make International Calls. Voicemail Service for International Use Your voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your voicemail. You will need to be sure your voicemail box is already set up and that you know your voicemail password.

  • Page 190: International Data Roaming

    Retrieve Voicemail Messages The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be required to enter your voicemail password. To retrieve your voicemail messages: 1. Touch > > People. 2. Touch your Voicemail entry, and then touch Call. 3.

  • Page 191: Access Email And Data Services On Gsm/Umts Networks

    Access Email and Data Services on GSM/UMTS Networks To access your email and browse the Web when travelling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww.
  • Page 192 Status Messages Message Description Service may not be activated properly. Please Service Restricted contact your wireless service provider to report the issue for resolution. This feature is not available on the current Service Not Available network. Either the service is not activated properly or the current network is available for emergency calling only.

  • Page 193: Contact Your Wireless Service Provider For Assistance

    Status Messages Message Description You have entered an incorrect SIM PIN number. You have only three attempts to enter your PIN. After a third unsuccessful attempt, your phone will be locked and you will have to Wrong PIN call your wireless service provider to have it unlocked.
  • Page 194 If neither of these actions resolves your issue, you will need to contact customer service. When calling to report an issue, the following information will be beneficial in trying to resolve your issue as quickly as possible: ● Your wireless phone number. ●...

  • Page 195: Settings

    This menu lets you turn your data connection on or of, and more. For details on mobile Data Services – 4G LTE and 3G networks, see Networks. Media Output Settings Configure settings for the optional HTC Media Link HD connection to an HDTV. See About HTC Media Link Settings...

  • Page 196: More Wireless & Network Settings

    More Wireless & Network Settings Additional options that let you view your data usage and set up VPN, and NFC. 1. Slide the Notifications panel open, and then touch 2. Under Wireless & networks, touch More and then select an option. ...

  • Page 197: Ringtone

    ► For detailed information on how to customize the Home screen, see Customize the Home Screen Work with Widgets, Folders, and App Shortcuts. Ringtone Use the Ringtone settings menu to select a phone ringtone or to make your own music as ringtone.

  • Page 198: Add An Exchange Activesync Account

    3. Touch an account type. You can set up these accounts on your phone: Dropbox, Exchange ActiveSync, Facebook, Flickr for HTC Sense, Google, HTC Account, ® LinkedIn for HTC Sense, Mail, Microsoft Hotmail, Twitter, and Watch. 4. Enter your account information and follow screen instructions to proceed.

  • Page 199: Manage Your Online Accounts

    3. Follow the onscreen instructions to sign in to an account or create a new account. Tip: If you added more than one Google Account, apps such as Gmail can allow you to switch between your accounts. Your phone can only back up settings (such as bookmarks and your Wi-Fi password) to the first Google Account that you added.

  • Page 200: Location Settings

    2. Touch the account that you want to update. 3. Touch the item you want to sync or edit. Location Settings Your Location settings menu lets you select how your phone determines its location (using the wireless network, GPS satellites, both, or neither). ►...

  • Page 201: Security Settings

    1. Slide the Notifications panel open, and then touch > Location. 2. Touch an option (detailed below) to select or clear the check box.  GPS Satellites: Select this option if you want to allow apps to use GPS to detect your location.
  • Page 202 2. Touch Screen lock > Pattern. 3. Touch Next. 4. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. 5. The phone records the pattern. Touch Continue. 6.

  • Page 203: Kid Mode Settings

    > Security > Kid Mode. 2. Select an item to customize your Kid Mode settings:  Parent Dashboard to set up profiles for one or more kids, including apps, locks, art, storybooks, and other settings.  Allow incoming calls to toggle incoming calls on or off while in Kid Mode.

  • Page 204: Work With Certificates

    2. Slide the Notifications panel open, and then touch > Security. 3. Touch Install from phone storage. 4. If you have more than one certificate in the root folder, select the certificate you want to install. 5. Enter a name for the certificate and touch OK.

  • Page 205: Navigate Your Phone With Talkback

    When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Note: HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. To open an item: 1.
  • Page 206 TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. Turn TalkBack on. 2. Do one of the following:  To open the continuous reading menu, use one finger to swipe up and right in one continuous movement. Settings...

  • Page 207: Backup And Reset

     To open the global context menu, use one finger to swipe down and right in one continuous movement. Note: If you already changed the TalkBack shortcut gestures, check your TalkBack settings for the appropriate gesture. 3. Touch and hold anywhere on the screen.
  • Page 208 Save the time and frustration of restoring your content when you do a factory reset or you lose, damage, or buy another phone. On your phone, use HTC Backup to do a regular backup to the cloud so you can easily restore your content next time.
  • Page 209 150 other settings. Turn on HTC Backup to do a daily backup of your content over Wi‑Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.

  • Page 210: Reset Your Phone

    6. Touch OK to continue restoring your previously installed apps. Use Your Google Account to Back Up Your Phone You can use your Google account to back up your phone's data and settings. 1. Slide the Notifications panel open, and then touch >...

  • Page 211: Transfer Content

    4. Touch OK to confirm. Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup application. See Complete the Setup Application to start over.

  • Page 212: Brightness

    HTC Gestures Select this option to allow other apps to recognize the 3-finger gesture. Otherwise, the 3-finger gesture will only output the screen to the optional HTC Media Link HD. 1. Slide the Notifications panel open, and then touch > Display, gestures & buttons.

  • Page 213: Calibrate The Screen

    2. Touch HTC gestures to select or clear this option. Calibrate the Screen Recalibrate the screen if you feel that the screen orientation does not respond properly to the way you hold the phone. 1. Slide the Notifications panel open, and then touch >...

  • Page 214: Incoming Calls - Ringtones

    Enable Quiet ring on pickup so the HTC One lowers the ringtone volume the moment you pick it up to answer a call. When HTC One is in your bag or pocket, enable Pocket mode so the phone rings louder when you have an incoming call.

  • Page 215: Call Settings

     Dial pad touch tones: Select the short tones to use.  Touch sounds: Play sounds when making an onscreen selection.  Screen lock sounds: Play sounds when locking or unlocking the screen.  Pull-to-refresh sounds: Play sounds when pulling the screen down to refresh content.

  • Page 216: Internet Call Settings

    When establishing your TRS service, please contact your wireless service provider. To turn TTY Mode on or off: 1. Slide the Notifications panel open, and then touch > Call > CDMA call settings > TTY mode. 2. Touch TTY Full, TTY HCO, or TTY VCO. Touch TTY Off to turn TTY mode off. Note: When enabled, TTY mode may impair the audio quality of non-TTY phones connected to the headset jack.

  • Page 217: Applications Settings

    1. Slide the Notifications panel open, and then touch > Call. 2. Select or clear these options.  Declined calls: Select to enable text message and reminder options for declined calls.  Save to People: Select to add unknown numbers to the People list after the call. ...

  • Page 218: Types Of Storage

    Types of Storage Want to know what types of storage you can use for your apps, data, and files? Your phone has these storage types: ● Phone storage. This storage combines both the internal storage, where apps, email, data, and text messages are stored, and the file storage, where photos, videos, and music files are kept.

  • Page 219: Encrypt Data On Your Phone

    Note: Dropbox is a third-party app and is not provided by or associated with HTC Corporation. Manage Photos and Videos ● Set the Camera app to automatically upload to a photo-sharing site or online storage. When you reach the storage limit, just delete all your photos. You can retrieve them from the photo-sharing site or online storage when needed.

  • Page 220: Power Settings

    4. Touch OK. Encryption starts and the progress is displayed. The phone may restart a few times. When the encryption process is complete, enter your PIN or password. Power Settings Use the Power settings to check the phone’s battery, enable Power saver mode, and more. Check Battery Usage See a ranking list of apps that are using the battery.

  • Page 221: Battery Saving Tips

    3. Touch the On/Off switch next to Power saver to turn power saver mode on or off. Battery Saving Tips How long the battery can last before it needs recharging depends on how you use your phone. The power management features of your phone helps increase battery life. In times when you need to extend the battery life more, try out some of these tips.
  • Page 222 > Settings > Sync, Send & Receive, and then adjust the settings under Sync schedule. ● When you’re not traveling from one place to another, sync weather updates of only your current location, rather than in all of your named cities. Open the Weather app, and then touch >...

  • Page 223: Language & Keyboard Settings

    ► Slide the Notifications panel open, and then touch > Language & keyboard > Google voice typing. Keyboard Settings - HTC Sense Input The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more.

  • Page 224: Keyboard Settings - Swype

     Personal dictionary: Add, edit, or remove words in the predictive text dictionary. For more information, see Enter Text with Word Prediction on the HTC Sense Keyboard.  Tutorial: Go through tutorials to learn how to use the touch input keyboard features.

  • Page 225: Developer Options

    1. Slide the Notifications panel open, and then touch > Date & time. 2. Clear the Automatic date & time and Automatic time zone options. 3. Touch Set date, change the date and touch OK. 4. Touch Set time, adjust the time and touch OK. 5.

  • Page 226: About Your Phone

    > About. 2. Scroll through the list and select options to view or customize information.  Tell HTC and error reporting: Send error, preference, and usage reports to HTC.  Help: Enable quick tips to appear on the screen. ...

  • Page 227: Proprietary Notices And Important Instructions

    Instructions ©2013 HTC Corporation. All rights reserved. HTC, the HTC logo, HTC One, the HTC One logo, HTC BlinkFeed, HTC Sense, HTC Watch, HTC Zoe and VideoPic are trademarks or service marks of HTC Corporation. Google, Android, Android Beam, Chrome, Google+, Google Calendar, Google Chat, Google Latitude, Google Maps, Google Play, Google Talk, Gmail, and YouTube are trademarks of Google Inc.

  • Page 228: Radio Frequency Exposure Operating Instructions

    The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.

  • Page 229: Index

    Apps and Settings, 19 Show Flash Content, 131 Back Key, 9 Tabs, 128 Backup, 194 Burst Shots, 136 Options, 195 Calculator, 154 Use Google Account, 197 Calendar, 151 Use HTC Backup, 195 Create Event, 152 Backup and Reset, 194 Edit Event, 152 Index...
  • Page 230 Invites, 153 Clear App Cache, 204 Make Call From, 41 Clock, 155 Share Events, 153 Set Date, 155 Show or Hide, 152 Cloud Services. See Online Storage Snooze Reminders, 154 Compass Settings, 188 Views, 151 Connect to Internet Through Computer, 133 Call Forwarding, 47 Contacts List, Contacts, 55 Call History, 40, 47...
  • Page 231 Email Gallery Account Settings, 75 Action Sequence, 146 Add Account, 68 Change Video Playback Speed, 142 Add Exchange ActiveSync, 68 Custom Photo Effects, 146 Compose and Send, 70 Edit Group Shot, 147 Delete Accounts, 74 Event Highlights, 143 Delete Messages, 72 Facebook Photos, 145 Manage Email Messages, 71 Object Removal, 147...
  • Page 232 Receive Calls, 95 Location & Google Search, 188 Voice Commands, 93 Location Settings, 187 Voice Internet Radio, 94 On or Off, 187 HTC Media Link HD, 116 Lock Screen, 12 HTC Sense Input Settings, 210 Settings, 183 HTC Share, 149 Unlock, 12...
  • Page 233 Manage Contacts, 61 Notification Flash, 199 Manage Groups, 62 Notification Icons, 29 Manually Merge, 59 Notification LED, 31 Messages Notification Sound, 184 Back Up Messages, 84 Notifications Panel, 30 Block Messages, 83 Online Account, 87 Delete Messages, 83 Online Accounts Secure Box, 82 Manage, 186 WAP, 83...
  • Page 234 Retouch Photos Editing, 145 Create Action Sequence, 146 Gallery, 140 Edit Group Shot, 147 HTC Share, 149 Object Removal, 147 HTC Zoe Photos, 138 Return Missed Call, 40 Send, 148 RF Exposure, 215 Share, 148 Ringtone Video Highlights, 143 Settings, 184...
  • Page 235 Call, 202 Sound Profile, 200 Date & Time, 211 System Sounds, 201 Developer Options, 212 Vibrate, 200 Device Activation, 212 Volumes, 200 Display, Gestures & Buttons, 198 Soundhound, 106 Getting To, 21 Speech Settings, 211 Hearing Aids, 202 Speed Dial, 43 Language &...
  • Page 236 Text Message User Name, 118 Make Call From, 41 vCalendar, 153 Text Messages, 77 Video, 137 Three-finger Scrolling, 16 Video Highlights, 143 Tools, 151 Videos, 135 Touch, 13 Send, 148 Touch and Hold, 13 Share, 148 Touch Gestures, 13 View Photos, 140 Touchscreen, 10 View Videos, 140 Keyboard, 32...
  • Page 237 Wireless Router, 131 Zoodles. See Kid Mode Your Phone, 1 Zoom, 15 YouTube, 88 Zooming, 135 Search Videos, 89 Index...

Table of Contents