Page 1 User Guide...
Page 2: Table Of Contents
Table of Contents Important Information ........................ xv Radio Frequency Exposure Operating Instructions ............xv Important Note on Recoverable Data ................. xv Get Started ..........................1 Your Phone at a Glance ...................... 1 Charge Your Phone ......................1 Activate Your Phone ......................2 Complete the Setup Application ..................
Page 3 Change the HTC Sense Keyboard Language .............40 Enter Text with Word Prediction on the HTC Sense Keyboard ........40 Enter Text with the HTC Sense Keyboard Using the Trace Keyboard ......41 Enter Text by Speaking on the HTC Sense Keyboard ..........42 Swype Keyboard ......................42...
Page 4 Dial an Extension Number ..................46 Return a Missed Call ....................46 Call From Call History ....................47 Call From People ......................47 Call Using a Speed Dial Number ................47 Call a Number in a Text Message, Email Message, or Calendar Event ......47 Call Emergency Numbers ...................48 Make International Calls .....................48 Set Up Speed Dial ......................49 Receive Phone Calls ......................49...
Page 5 Make an Internet Call ....................60 People ............................61 Your People List ........................61 Find People ........................62 Set Up Your Profile ......................62 Add Entries to People App ....................63 Add a New People Entry .....................63 Get In Touch with a Contact ....................64 Manage People Entries ......................64 Edit a People Entry .....................64 Delete an Entry ......................65 Delete Multiple Entries ....................65...
Page 6 Email ..........................75 Add an Email Account ....................75 Check Your Mail Inbox ....................76 Organize Your Inbox ....................77 Send an Email Message .....................77 Read and Reply to an Email Message ................78 Save an Image in an Email Message ................78 Save an Email Message in Tasks ................78 Manage Email Messages ....................79 Search Email Messages .....................79 Work with Exchange ActiveSync Email ...............80...
Page 7 Control Your TV From the Notifications Panel ............118 HTC Watch ........................118 Create or Sign In to Your HTC Watch Account ............118 Rent or Buy a Video with HTC Watch ............... 118 Manage Your HTC Watch Downloads ..............119 Change the HTC Watch Settings ................
Page 8 Check What’s Linked to Your HTC Watch Account ........... 119 Delete Your HTC Watch Account ................120 HTC Watch FAQs ..................... 120 Google Play Movies & TV ....................120 Connect to Your Home Entertainment System ..............121 About HTC Media Link HD ..................121 Share Media on DLNA Devices ................
Page 9 Organize Photos and Videos ..................151 View Photos in Your Social Networks ............... 153 Edit Your Photos ....................... 153 Share or Save a Frame From an HTC Zoe Photo ............. 155 Create an Action Sequence Shot ................155 Edit a Group Shot ..................... 156 Remove Unwanted Objects in a Photo ..............
Page 10 Batch Import Music, Photos, and Videos From Your Phone ........174 Import Documents From Your Computer to Your Phone Automatically ..... 174 Data and Apps that HTC Sync Manager Can Sync With ........... 175 Sync Playlists Between Your Phone and Your Computer ......... 176 Use HTC Sync to Back Up Your Phone ..............
Page 11 Reconnect a Headset or Car Kit ................179 Disconnect From a Bluetooth Device ................ 180 Send Information Using Bluetooth ................180 Where Sent Information is Saved ................181 Receive Files Using Bluetooth .................. 182 Use Bluetooth FTP Server ..................183 Share Content with NFC ...................
Page 12 Add Your Social Networks, Email Accounts, and More ..........197 Add an Exchange ActiveSync Account ..............198 Add Email Accounts ....................198 Add One or More Google Accounts ................198 Manage Your Online Accounts ................. 199 Location Settings ......................200 Location Setting ......................
Page 13 Daydream ......................... 213 Notification Light ....................... 213 Home Key ......................... 213 Home Double-click Speed ..................213 HTC Gestures ......................214 Calibrate the Screen ....................214 Beats Audio ........................214 Sound Settings ........................ 214 General Sound Settings - Sound Profile and Vibrate ..........214 General Sound Settings - Volumes ................
Page 14 Change the Phone Language ................... 225 Spell Checker ......................225 Keyboard Settings - Google Voice Typing ..............225 Keyboard Settings - HTC Sense Input ..............225 Keyboard Settings - Swype ..................226 Speech Settings ....................... 226 Date & Time Settings ....................... 227 Printing ..........................
Page 15: Important Information
Important Information Radio Frequency Exposure Operating Instructions This device was tested for compliance with the applicable FCC and Industry Canada specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical body-worn operations. To ensure that RF exposure levels remain at or below the tested levels, use a belt- clip, holster, or similar accessory that maintains a minimum separation distance of 1.0 cm between your body and the device, with either the front or back of the device facing towards your body.
Page 16: Get Started
You must first charge the battery to begin setting up your phone. Note: Use only the adapter and the USB cable that came with HTC One to charge the battery. When the battery power is too low, make sure to use the power adapter to charge, not the USB cable connection with your computer.
Page 17: Activate Your Phone
Note: As a safety precaution, the battery may stop charging to avoid overheating. Note: When you're using the Internet and charging the battery, HTC One may become warmer. This is normal. Note: To conserve energy, unplug the power adapter from the electrical outlet after you finish charging.
Page 18: Complete The Setup Application
 Activate on your phone: • Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. • Touch Activate to override auto-activation and start the manual activation wizard.
Page 19 HTC Get Started site and a pair code. On your computer’s Web browser, just go to the URL and enter the pair code to start your Web setup. You need an HTC Account to save your accounts and settings on the Web and download them to your phone. To find out more about HTC Get Started and HTC Account, see the Help and FAQ on the HTC Get Started site: start.htcsense.com.
Page 20: Set Up Voicemail
HTC phone. Note: You need Android version 2.3 or later to use the HTC Transfer Tool on your old phone. If your old phone has Android version 2.2 or an earlier version, you need to use Bluetooth transfer.
Page 21: Transfer Content From An Iphone
2. Choose whether to transfer from an HTC Android phone or other Android phone. 3. Touch Full transfer. 4. Follow the suggestions shown on your new phone to download and install the HTC Transfer Tool to your old phone. 5. Follow the instructions on the two phones to connect them. When you see a PIN on your old phone, make sure the same PIN also appears on your new phone before you continue.
Page 22: Transfer Content Between Your Phone And Computer
Ways of Transferring Contacts and Other Content into Your Phone Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content to your phone. ● Sync with your computer. Use HTC Sync Manager to sync contacts, documents, ®...
Page 23: Restore Your Backup From Your Online Storage To Your New Phone
1. When you turn on your phone for the first time or after a factory reset, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen. 2. Make sure to sign in using the same account that you used to set up HTC Backup. Your backup history will then be displayed.
Page 24: Sprint Account Passwords
Sprint Account Passwords You will need to create passwords to help protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint.
Page 25: Sprint Support Services
Touch > . (If your screen is locked, press the Power button to turn on the display and then drag up to unlock the screen.) Do any of the following:  Touch to check minute usage and account balance.  Touch to make a payment.
Page 26: Phone Basics
Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone. Your Phone’s Layout The illustrations below outline your phone’s basic layout.
Page 27: Turn Your Phone On And Off
Important: If you want to use a case protector, please don’t cover and block the proximity sensor. Purchase a case protector designed for HTC One. ● Front Indicator Light (LED) shows your phone’s status or pending notifications at a glance.
Page 28: Turn Your Screen On And Off
Turn Your Phone Off 1. Press and hold to open the Power options menu. Note: When the screen is locked and you press , it will only turn off the screen and not the phone. You will need to unlock the screen first before you press and hold to turn the phone off.
Page 29: Your Phone's Lock Screen
Your Phone’s Lock Screen Aside from protecting the phone’s screen from unwanted touches and presses, the lock screen also displays important information, updates, and messages at a glance, and provides shortcut icons to your favorite applications. Unlock the Screen Unlock the screen to receive an incoming call or to access your phone. 1.
Page 30: Touchscreen Navigation
Move or Delete a Lock Screen Widget 1. On the lock screen, swipe left until you see the widget you want to move or delete. 2. You can:  Touch and hold the widget, and then drag it left or right to the position that you want. ...
Page 31 Swipe or Slide Quickly swipe your finger vertically or horizontally across the screen to go to other Home pages, scroll through documents, and more. Drag To drag, press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until you have reached the target position.
Page 32 Press and Flick On the Home screen, you can easily move a widget or icon from one screen to another. Press and hold the widget or icon with one finger, and flick the screen to the new location with another finger.
Page 33 Slide with Two Fingers In some apps, like Gallery, Messages, Mail, or the Web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Phone Basics...
Page 34 ● Swipe up using three fingers to share content such as photos, videos, and music from your phone to your TV or speakers. ● While using the HTC Car app, touch the screen with three fingers to activate the voice command mode.
Page 35: Motion Gestures
Note: HTC gestures is enabled by default, which makes the three-finger gesture work only when sharing content or using HTC apps. If you want to use the multi-finger gesture in other apps or games, clear the HTC gestures option in Settings > Display, gestures & buttons.
Page 36 When a call comes in, you can turn your over to mute it. Pick Up to Lower Volume In a business meeting or restaurant, pick HTC One up when a call comes in to lower the ringtone volume. Set Volume to Automatically Increase while in Your Pocket or Bag You can set HTC One to recognize when it’s in your bag or pocket and raise the ringtone...
Page 37: Work With Phone Apps And Settings
Work with Phone Apps and Settings Quickly open your favorite apps even when the phone screen is locked and easily change your phone settings to make it truly yours. Open an App There are several options for opening an app from the Home screen. ●...
Page 38  To switch back to an app, just touch it.  To remove an app from the list, drag it up. Refresh Content In some apps, you can easily refresh content that’s synced or downloaded from the Web with a simple finger gesture.
Page 39: Capture The Phone Screen
4. If you're not in Custom view, touch > Custom. 5. To move an app, touch and hold the app, and then do one of the following:  Drag the app to another position on the same page. Wait until you see the occupying icon move away before releasing your finger.
Page 40: Get To Know Your Settings
Tip: To share the image immediately after capturing, wait until you see the icon in the status bar. Slide the Notifications panel open, and touch under the Screenshot notification. If you don't see , slide two fingers apart on the screenshot notification. Get to Know Your Settings Change the ringtone, set up a Wi‑Fi connection, or adjust the brightness of the phone's display.
Page 41: Htc Blinkfeed - Your Dynamic Home Screen
Note: There is a limit to the number of tiles that can be shown in Quick Settings. You may need to remove an existing item to make space for another one. To remove an item, drag it below Hidden items.
Page 42: Turn Htc Blinkfeed On Or Off
Watch this video to learn more. Turn HTC BlinkFeed On or Off 1. On the Feeds panel or any widget panel, slide two fingers together to customize the Home screen. 2. Touch BLINKFEED ON/OFF to show or hide the Feeds panel.
Page 43 4. Select the news sources, social networks, and apps you want to appear in the Highlights feed. Add or Remove Locales Add several locales to keep up to date on current events in more than one locale. 1. From the Feeds panel, swipe left to right to open the slideout menu. 2. Touch >...
Page 44: Read Articles In The Feeds Panel
Tips: If related articles are found, you can scroll down to the end to see the links. Save Articles for Later You can bookmark articles to your reading list so you can read them later. ► Do one of the following:  While viewing an article, touch READ LATER.
Page 45: Add, Remove, Or Arrange Widget Panels
Live wallpapers. Choose a preset animated wallpaper, and then touch Preview. If the animated wallpaper you chose can be customized, touch Settings.  Computer photos. Use the HTC Get Started service to choose a photo from your computer and use it as a wallpaper on your phone. ...
Page 46: Customize The Launch Bar
3. Follow screen instructions to change the wallpaper. Customize the Launch Bar The launch bar on your Home screen gives you one-touch access to commonly used apps. You can replace the apps on the launch bar with other apps that you often use.
Page 47 Move or Remove Items on Your Home Screen 1. Touch and hold the widget or app shortcut you want to move or remove. 2. Do one of the following:  To move the item to another position on the same panel, just drag it to a new area and then release it.
Page 48  To remove the item, drag it to and then release it. Group Apps in a Folder You can group apps into a folder in the All Apps screen, and then move the folder to the launch bar or the Home screen. Note: To group apps on the All Apps screen, you need to be in Custom view.
Page 49: Status And Notifications
From a folder on the launch bar or widget panel, touch and hold an app, and then drag it out to If there's only one item left in the folder, the folder ungroups the last item and removes itself automatically.
Page 50 Wired microphone headset connected Wired headset connected *Important: Turning off a location service means no applications on HTC One will collect your location data through that location service. However, third party applications may collect — and your phone may continue to provide — location data through other services, including through Wi‑Fi and signal triangulation.
Page 51 TV app is on Power saver mode is on General notification (for example, sync error) Wi-Fi is on and wireless networks are available Data synchronizing – connected to HTC Sync More (undisplayed) notifications Missed call Call in progress Uploading data (animated)
Page 52: Notifications Panel
Touch the notification icon on the left to open the corresponding app.  To dismiss just one notification in the list, drag it left or right. 3. To close the Notifications panel, slide up from the bottom bar of the panel or touch You can also touch to dismiss all notifications and close the Notifications panel.
Page 53: Notification Led
Enter Text by Speaking on the HTC Sense Keyboard. ● Turn on the Trace keyboard so you can type words by just sliding your finger from one letter to another. For details, see Enter Text with the HTC Sense Keyboard Using the Trace Keyboard.
Page 54: Enter Text By Typing On The Htc Sense Keyboard
To open the keyboard settings, touch and hold the comma key. Or, with two fingers, swipe down from the status bar, and then touch Choose input method > Set up input methods > HTC Sense Input.
Page 55: Change The Htc Sense Keyboard Language
1. With two fingers, swipe down from the status bar, and then touch > Language & keyboard. 2. Touch HTC Sense Input > Keyboard selection, and then choose the languages you want. 3. To change the keyboard language, do any of the following: ...
Page 56: Enter Text With The Htc Sense Keyboard Using The Trace Keyboard
Keyboard Instead of touching the keys on the onscreen keyboard, you can "trace" to type words. Note: You need to turn on Trace keyboard in Settings > Language & keyboard > HTC Sense Input. 1. Touch an area where you want to enter text.
Page 57: Enter Text By Speaking On The Htc Sense Keyboard
2. Slide your finger from one letter to the next to enter a word. 3. Lift your finger when the word is completed. The suggestion list will show possible matches. You can also do the following while using the Trace keyboard: ●...
Page 58: Edit Text
1. Touch an area where you want to enter text. 2. Briefly press and hold the first letter of the word you want to enter, and then slide your finger to the other letters of the word. 3. When you’ve reached the last letter, lift your finger. For example, to enter the word ―the‖, touch and hold t, and then slide your finger to h and e.
Page 59 > Accessibility, and then select the Show magnifier option. You’ll see the magnifier when you touch one of the text selection anchors. 3. After you have selected the text you want to copy, touch Copy. The selected text is then copied to the clipboard.
Page 60: Phone Calls
To erase the entire number, touch and hold Tip: If there is more than one match, you’ll be told how many matches. For example, touch "3 MATCHES" to see all 3 matches. 3. Touch the contact you want to call.
Page 61: Dial An Extension Number
> Full screen keypad or Smart dial keypad. Dial an Extension Number To skip voice prompts when dialing an extension number, do one of the following: ► After dialing the main number, touch and hold . The letter p is added to the number you are dialing.
Page 62: Call From Call History
If you have multiple missed calls, touch the missed calls notification to open the CALL HISTORY tab. Call From Call History You can directly call numbers stored in your Call history. 1. Touch > 2. Swipe right to display the CALL HISTORY tab. 3.
Page 63: Call Emergency Numbers
2. Touch CALL. Your phone then dials the phone number. For additional information, see Text Messaging and MMS, Email, and Calendar. Call Emergency Numbers You can place calls to 911 even if the phone’s screen is locked or your account is restricted. Important: You won’t be able to make an emergency call if you don’t have a network signal.
Page 64: Set Up Speed Dial
 If you don’t have the number stored, touch and hold the zero key until a "+" sign appears. Then enter the country code, area code, and phone number, and touch CALL. 3. The Phone dialer automatically adds your international dialing code to the number. Note: The Phone dialer dials as is and doesn’t automatically add your international access code when you dial a phone number that has a "+1"...
Page 65 from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer or Reject an Incoming Call ●...
Page 66: In-Call Options
4. When you’re connected to the second party, touch If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Page 67: End A Call
End a Call There are a couple of options for ending a phone call. ● On the call screen, touch END CALL. ● With two fingers, swipe down from the status bar, and then touch If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up.
Page 68: Call Forwarding
Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: Depending on your plan, you may be charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
Page 69: Save A Number From Call History
2. Do any of the following:  Touch a name or number in the list to call. See Call From Call History.  Touch and hold a name or number in the list to display the options menu.  Touch a contact photo to find more ways of getting in touch with the contact. ...
Page 70: Block A Caller
Change Ringtone Settings You can change how your phone alerts you when you receive calls. Switch Between Silent, Vibrate, and Normal Modes ► Do one of the following:  To change from silent to normal mode, press the volume up button.
Page 71: Visual Voicemail
Note: To set up your traditional voicemail box, see Set Up Voicemail. 1. Touch > > HTC > Voicemail. 2. Touch Personalize now and follow the voice prompts to:  Create a password (part of standard voicemail).  Record your name announcement.
Page 72: Review Visual Voicemail
Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. Touch > > HTC > Voicemail. 2. Touch a message. 3. While reviewing a voicemail message, you can:  Touch to play or to pause the voicemail.
Page 73: Voicemail (Traditional)
 Touch to delete the current voicemail message. Touch OK to confirm the deletion.  Touch > Help to learn more about this application. Voicemail (Traditional) In addition to Visual Voicemail, your phone and Sprint service always offer traditional voicemail service accessed through the Phone application.
Page 74: Internet Calls
Use Traditional Voicemail to Access Your Messages 1. Touch > 2. Touch and hold to dial your voicemail number. 3. Follow the voice prompts to listen to and manage your voicemail messages. Use Another Phone to Access Your Messages 1. Dial your wireless phone number. 2.
Page 75: Make An Internet Call
Make an Internet Call Make an Internet call to either your contact’s Internet calling account or phone number. ● Internet calling account  In People, touch a contact who has an Internet calling account, and then touch Internet call.  In Call History, touch an Internet call log.
Page 76: People
People In People, you can easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won’t have duplicate entries. Your People List The People app lists all contacts stored on your phone and from the online accounts you’re logged in to.
Page 77: Find People
Filter Your People List When your contacts list gets long, you can choose which contact accounts to show. 1. On the PEOPLE tab, touch on the top bar. 2. Select the online accounts that contain the contacts you want to display. 3.
Page 78: Add Entries To People App
To make it easier for emergency personnel to identify important contacts, you can list your local emergency contacts under ―ICE‖ in your phone’s People list. For example, if your mother is your primary emergency contact, list her as ―ICE-Mom‖ in your Contacts. To list more than one emergency contact, use ―ICE1-___,‖ ―ICE2-___,‖ etc.
Page 79: Get In Touch With A Contact
 Touch W(;) to be prompted to confirm the extension number. 2. Enter the extension number. Get In Touch with a Contact Choose the best way to connect with your contacts. 1. Touch > > People. 2. Touch a contact's photo (not the name), and then choose how you want to get in touch with that contact.
Page 80: Delete An Entry
3. Touch the name of the contact you want copied to your phone. 4. Touch to save the contact to your Exchange ActiveSync account. Copy Contacts from One Account to Another 1. On the PEOPLE tab, touch > Manage contacts.
Page 81: Manually Merge Entries
Under Suggest links, touch to link the contact to an account.  Under Add contact, touch one of the options to link to another contact. 4. Touch DONE to save the change. Break the Link When contact information has changed, you can choose to break the contact’s link from another...
Page 82: Send Contact Information
1. On the PEOPLE tab, touch the name of the contact (not the icon or photo) whose link you want to break. 2. Touch > Link. 3. Under the Linked contacts section, touch beside an account to break the link. 4.
Page 83: Contact Groups
Contact Groups Organize your friends, family, and colleagues into groups so you can quickly send a message or email to everyone in the group. We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. Your phone also syncs with groups you’ve created in your Google Account.
Page 84: Manage Your Contact Groups
 Touch the group name to change the name. You can only change the name for groups that you have created.  Touch > Add contact to group to add more members.  To rearrange the group members, touch and hold at the end of the contact’s name, and then drag it to its new position.
Page 85 3. Touch Import/Export contacts > Import to phone storage. 4. If you have more than one account set up, touch the type for the imported contacts. People...
Page 86: Accounts And Messaging
These applications sync between your phone and your online Google Account. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail Account through your phone’s Setup application.
Page 87: Sign In To Your Google Account
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password.
Page 88 Gmail account or to display drafts, sent messages, or other email labels and categories.  Touch the sender image or letter tile to select one or more messages or conversations. You can then touch the onscreen buttons at the top bar to archive, delete, or mark the selected messages or conversations.
Page 89: Send A New Gmail Message
2. In the inbox of the Gmail account you want to use, touch 3. Fill in one or more recipients. Note: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch >...
Page 90: Add A Gmail Account
3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward. 4. Do one of the following:  If you selected Reply or Reply all, enter your reply message.  If you selected Forward, specify the message recipients.
Page 91: Check Your Mail Inbox
4. Enter a name for your email account, and then touch FINISH SETUP. Check Your Mail Inbox When you open the Mail application, it displays the inbox of one of your email accounts that you’ve set up on your phone.
Page 92: Organize Your Inbox
2. Switch to the email account that you want to use. 3. Touch 4. Fill in one or more recipients. Tip: If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other recipients, touch >...
Page 93: Read And Reply To An Email Message
Note: If there’s no Wi-Fi or data connection available or Airplane mode is on when you send your email, the email is saved to the Outbox folder. Once there’s Wi-Fi or data connection available, the saved email will be sent automatically next time your phone syncs. Resume a Draft Email Message 1.
Page 94: Manage Email Messages
2. Switch to the email account that you want to use. 3. Select the email messages you want to move. Tip: To select all, select one email message first, and then touch > Select all. 4. Touch MOVE TO, and then select a folder.
Page 95: Work With Exchange Activesync Email
5. Touch a result to open the email message. Search Emails From a Contact Do you remember the sender, but can’t find that particular email? 1. Touch > > Mail. 2. Switch to the email account you want to use. 3.
Page 96: Delete An Email Account
7. If you want a different auto-reply message for recipients outside your organization, select the Send replies to external senders option, and then enter the auto-reply message in the box that appears. 8. Touch SAVE. Send a Meeting Request 1. Touch >...
Page 97: Change The Email Account Settings
If you want to receive email messages as they arrive, select another peak and off-peak sync schedule in the email account’s Sync, Send & Receive settings. Change the Email Account Settings Change your email account settings such as the email account name and password, signature, sync schedule, and more.
Page 98: Text Messaging And Mms
• Refresh on open: Select to automatically download email messages when you open an email folder. • Folder to sync: Select the folder to synchronize whenever you launch Mail. • Sync deleted items from server (POP email only): Select to remove messages from your phone when they're deleted from the mail server.
Page 99: Send A Multimedia Message (Mms)
Note: There is a limit on the number of characters for a single text message (displayed above ). If you exceed the limit, your text message will be delivered as one but will be billed as more than one message.
Page 100: Send A Group Message
1. After you’ve added either a photo, video, or audio in the multimedia message you’re composing, touch > Slide. 2. Choose where you want to insert the next slide. 3. Right after adding a slide, do one of the following:  Touch , and then choose to add a photo or a video.
Page 101: Save And Resume Composing A Draft Message
You can resume composing a draft message. 1. Touch > 2. Open a draft message, edit the message, and then touch Tip: To see all draft messages in one place, touch on the Messages screen, and then touch Drafts. Read and Reply to a Message Depending on your notification settings, the phone plays a ringtone, vibrates, or displays the message briefly in the status bar when you receive a new text or multimedia message.
Page 102 change the notification for new text and multimedia messages, see Text and Multimedia Message Options. A new message icon ( ) also appears in the status bar. 1. To open and read the message, you can:  With two fingers, swipe down from the status bar, and then touch the new message to open and read it.
Page 103: Receive Text Messages From Contacts Using An Iphone
5. Touch SAVE. Receive Text Messages From Contacts Using an iPhone If you have just migrated your contacts from an iPhone to your new HTC phone, your contacts may still be texting you through iMessage and not through SMS or MMS.
Page 104: Block Unwanted Messages
Important: The Secure box does not encrypt messages. Important: Message stored on your SIM card cannot be moved to the secure box. Move Messages to the Secure Box 1. Touch > 2. On the Messages screen, touch a contact (or phone number) to display the exchange of messages with that contact.
Page 105: Delete Messages And Conversations
 To block multiple contacts, touch > Block contacts, select the contacts, and touch Move. When the contact sends you messages, you will not see them in the Messages screen or receive notifications and calls. To read messages in the block box, on the Messages screen, touch >...
Page 106: Text And Multimedia Message Options
1. Touch > 2. On the Messages screen, touch > Back up/Restore SMS > Back up. 3. Touch Back up SMS via mail. The Mail application’s compose screen opens, with the backup file attached. 4. Enter your email address. 5. Compose your email message, and touch Note: To restore your text messages on your phone, open the email message with the backup file attachment from the Mail application.
Page 107 • Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message arrives. • Notification preview: Select to display the sender and message preview on the lock screen and status bar.  Notifications: Sent messages •...
Page 108 • Maximum message size: Set the maximum file size of a multimedia message. The multimedia message will not be sent out if it exceeds the file size set here. • Attachment storage: Select the storage where you want to save multimedia message attachments.
Page 109: Social Networking Accounts
Sign in to your Facebook account from the Accounts & sync settings or the Facebook app. See your Facebook friends’ statuses in People or in the Feeds panel. You can also see your Facebook friends’ photos in Gallery. For more information, see HTC BlinkFeed - Your Dynamic Home Screen View Photos in Your Social Networks.
Page 110 1. Touch > > Media > YouTube. 2. Browse or search for a video. 3. Touch the one you want to watch. 4. While watching a video, you can:  Turn the phone sideways to watch the video in full screen.
Page 111 4. Scroll through the results and touch a video to watch it. Tip: You also have the option to show results that were just recently posted. Touch All time, and then select a time period you want. Share a Video Link 1.
Page 112: Apps And Entertainment
Apps and Entertainment You can access all your phone’s apps in the Apps screen. Note: Available applications and services are subject to change at any time. Get Apps You can find and install apps from Google Play or from the Web. Important: Sprint’s policies often do not apply to third-party applications.
Page 113: Download Apps From The Web
To open the installed app, touch OPEN or find the app in the Apps screen. Restore Apps from Google Play Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that were downloaded previously.
Page 114: Navigation
2. Swipe up or down to see what you can do in HTC Car. Tip: When using HTC Car, return to the main screen from any other screen by touching When you remove HTC One from HTC Car Kit, HTC Car will automatically exit. You can also manually close HTC Car by touching from the main screen.
Page 115 Find Your Way with HTC Car HTC Car helps you to find your way to where you want to go. Easily find nearby restaurants and more on your weekends. HTC Car gives you the information you need so you won’t get lost.
Page 116 Stay Connected to Your Contacts Just because you’re driving doesn’t mean you have to be isolated from the rest of the world. With HTC Car, you can take calls, make calls, and get notifications. To handle incoming calls in HTC Car: When you receive an incoming call, you can easily answer or decline by speaking or touching.
Page 117: Google Maps
Google Maps Google Maps lets you track your current location, view real-time traffic situations, and receive detailed directions to your destination. It also provides a search tool where you can locate places of interest or an address on a map, or view locations at street level. Note: To find your location with Google Maps, you need to enable location sources.
Page 118 2. Touch to show your current location. 3. Touch the search box, and then touch to hide the keyboard. 4. Touch one of the service icons (such as grocery or bank) or touch to select other services. Apps and Entertainment...
Page 119 5. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. Check the Location Details 1. Touch > > Maps. 2. Touch and hold a location on the map. A place marker opens and the location's info sheet appears at the bottom of the screen.
Page 120 6. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. Tip: To find another place or activity, touch twice to return to the Explore screen. Get Directions Get detailed directions to your destination. Google Maps provides travel directions by car, public transit, bike, or foot.
Page 121: Scout
Scout ® Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes. Note: If you don't find Scout on the All Apps screen, you can download it from Google Play. Note: To find your location, you need to enable location sources.
Page 122: Beats Audio - Make Your Music Sound Better
4. Touch the onscreen icons to control music playback, repeat songs and more.  Touch and drag your finger across the progress bar to jump to any part of the song.  Touch to turn shuffle on or off. (Shuffle is off when button is gray.) ...
Page 123: Add A Song To The Queue
Playlists Personalize your music experience by creating music playlists. Make a playlist containing just your favorite songs or create one to match your mood for the day. Create Playlists You can make as many playlists as you like on your phone.
Page 124: Update Album Covers And Artist Photos
Play the Songs in a Playlist 1. Touch > > Media > Music. 2. Swipe to the PLAYLISTS tab. 3. Touch a playlist, and then touch the song you want to play first. The song starts playing on the NOW PLAYING tab. Delete Your Playlists Follow these steps to delete playlists that you no longer use.
Page 125: Search For Lyrics, Music Videos, And More
3. Touch > Set as ringtone. 4. Touch Phone ringtone or Contact ringtone. If you select Contact ringtone, choose the contacts you want to associate the ringtone with. Trim an MP3 Use the Music app’s ringtone trimmer if you want to set only a part of the song as ringtone. 1.
Page 126: Google Play Music
Learn more about Google Play Music at play.google.com. Sprint Music Plus Use Sprint Music Plus to find and play music tracks, ringtones, and ring back tones. Sprint Music Plus features a music player, manager, and store in one app. Apps and Entertainment...
Page 127: Fm Radio
Install the Sprint Music Plus App Before you use Sprint Music Plus on your phone, you must download and install the app from Google Play. 1. Touch > > Play Store. and search for ―sprint music plus‖. 2. Touch 3. Touch Sprint Music Plus from the results list. 4.
Page 128: Set Up The Tv App
3. To turn off FM Radio, touch The TV app makes HTC One max a key part of your entertainment experience. The TV app lets you easily tune into your preferred shows, get reminded when your favorite show is on, see what shows are coming up, and more.
Page 129: Use The Epg
> Settings. Add Another EPG If you have more than one cable TV provider, you can add additional EPGs to the TV app and easily switch between them on your phone. The TV app is designed on the concept of Rooms.
Page 130: Schedule Tv Programs
> > TV. 2. Touch a thumbnail of a program that interests you. 3. Do one of the following:  For programs that are part of a series, touch an episode under Upcoming, and then touch Remind me to add a reminder for that show.
Page 131: Set Up Your Remote Control
Set Up Your Remote Control Stop shuffling your TV, set top box, and home theater system remote controls while watching TV. You can combine them into one remote. Note: Set up the Electronic Program Guide (EPG) first. See Use the EPG.
Page 132: Customize The Remote Control Buttons
Note: Red buttons (except for the Record button) are buttons that have not been configured. 4. Align the IR port on HTC One max with the IR port on your device's remote control. Your phone and your device's remote control should be less than 2 in (5 cm) apart.
Page 133: Control Your Tv From The Notifications Panel
Create or Sign In to Your HTC Watch Account Create an HTC Watch account or sign in if you have an existing one so you can start renting or buying movies and shows from the HTC Watch store.
Page 134: Manage Your Htc Watch Downloads
Important: You may need to use a credit card that's registered in the same region as the one associated to your HTC Watch account. 1. Touch > > Media > Watch. 2. Browse the video store, or touch to search for a title.
Page 135: Delete Your Htc Watch Account
HTC Watch, you can download and watch videos on up to five phones. You can check what HTC phones are linked to your HTC Watch account. 1. In the HTC Watch app, touch > Settings. 2. Touch Device management.
Page 136: Connect To Your Home Entertainment System
Note: Some devices may need to be paired before you can share to them. About HTC Media Link HD You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display content wirelessly to your TV.
Page 137: Kid Mode
1. Connect your phone to your home network via Wi-Fi. 2. Open the Gallery or Music app. 3. Locate the media that you want to share, and then touch it. 4. Swipe up with three fingers to show the Media output screen. 5.
Page 138 Allow Access to Apps in Kid Mode When in Kid Mode, you can choose which apps on your phone your child will have access to. 1. On the Zoodles main screen, touch Parent Dashboard. Tip: You can also go to Parent Dashboard from Settings > Security > Kid Mode. 2.
Page 139: Web And Data
Web and Data The following topics address your phone’s data connections, the built-in Web browser, and connections to your computer. Additional data-related features can be found in Accounts and Messaging, Apps and Entertainment, and Tools and Calendar. Data Services – Sprint 4G LTE and Sprint 3G Networks With your Sprint service, you are ready to start enjoying the advantages of data services.
Page 140: Turn The Data Connection On Or Off
● Your phone is connected to the Sprint 3G Network. When the arrows are white, your phone is transferring data (for example, when you are opening a Web page). When the arrows are gray , your phone is connected to the network but is not currently transferring data (for example, when you are viewing a Web page that is completely open).
Page 141: Wi-Fi
Note: Data usage measured by your phone may differ from, and be less than, your actual data usage. 1. With two fingers, swipe down from the status bar, and then touch 2. Under Wireless & networks, touch More > Usage. 3.
Page 142: Prevent Notifications From Unsecured Wi-Fi Networks
3. Touch below the WI-FI tile. Detected Wi-Fi networks will be listed. Note: If the wireless network that you want is not listed, touch > Add network to manually add it. 4. Touch the Wi-Fi network you want to connect to. If you selected a secured network, you’ll be asked to enter the network key or password.
Page 143: Virtual Private Networks (Vpn)
2. Touch the WI-FI tile to turn Wi-Fi on. 3. Touch below the WI-FI tile. Detected Wi-Fi networks will be listed. 4. You can:  Touch the wireless network that the phone is connected to, and then touch Disconnect.  If you want to remove the settings for this network, touch and hold the network name, and then touch Forget network.
Page 144: Disconnect From A Vpn
1. With two fingers, swipe down from the status bar, and then touch 2. Under Wireless & networks, touch More > VPN. 3. Touch the VPN that you want to connect to. 4. Enter your login credentials, and then touch CONNECT. When you are connected, the VPN connected icon appears in the notification area of the status bar.
Page 145: Set Search Options
2. Touch and then say what you want to search for. After speaking, matching items from Google web search are shown. 3. If what you’re searching for is in the list, touch the item to open it in its compatible app. Otherwise, touch to search again.
Page 146 Set Up Google Now Before setting up Google Now, make sure that you’re signed in to your Google Account, you’ve turned on location services, and have an Internet connection. For more information on Location services, see Location Settings. 1. Touch >...
Page 147: Browse The Web
Set Reminders in Google Now Setting reminders in Google Now is an easy way to keep tab of things to do. You can set time or location-based reminders. When the reminder time is up or when you've arrived at the specified location, Google Now displays the Reminder card in the Google Search screen and sounds a notification to alert you.
Page 148: Open The Browser
Open the Browser Follow these steps to launch your phone's Web browser. 1. Touch > 2. Touch the URL box on top of the screen. Note: If the webpage is in full screen mode, flick the screen down to show the URL box and other options.
Page 149: Use Browser Tabs
2. While viewing a Web page, touch > 3. Touch Reading list or Watch list. Note: When the webpage you’re adding to the Watch list has one or more video clips, you’ll be asked to choose which videos you want to add. Web and Data...
Page 150: Add And Manage Your Bookmarks
To view a saved webpage or video clip, touch > Saved. Swipe to the READING LIST or WATCH LIST, and then touch a webpage or video you want to view. Add and Manage Your Bookmarks Add your favorite webpages as bookmarks so you can access them quickly. Bookmark a Web Page 1.
Page 151: Private Browsing
Note: Only the browsing history stored by the Internet app is deleted. Browsing history stored by other browsers on your phone will remain unaffected. Private Browsing You can use incognito tabs to browse the Web with more privacy. Browser cookies are not shared and deleted when you close all incognito tabs.
Page 152: Share Internet Connection Via Usb Tethering
Connect to the Internet Through a Computer If you temporarily don’t have Internet access on HTC One, you can still go online by using your computer’s Internet connection. Note: To make sure that the USB drivers for your phone are up-to-date, install the latest version of HTC Sync Manager on your computer.
Page 153: Wi-Fi Printing
Note: Both printer and HTC One must be turned on and connected to the same local network. Connect HTC One to the local network using Wi‑Fi. To learn how to connect the printer to a local network, refer to your printer user guide.
Page 154 Note: The printer must be in the same Wi-Fi network that you are using. 1. From the Print screen, touch Add printer. 2. Enter the IP address of the printer that you want to add and choose a port. If you do not know the IP address of the printer, ask for help from your network administrator.
Page 155: Camera And Video
Camera and Video Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. The camera is ready to capture that perfect moment. While waiting to take your next photo, switch your phone to Sleep mode. When you’re ready to take more photos and videos, just press the Power button again to use the camera.
Page 156: Take A Photo
You can also apply certain effects to videos. 1. On the Viewfinder screen, touch 2. Scroll through the available effects and touch one that you like. Tip: Effects marked with can only be applied to photos.
Page 157: Record A Video
2. After taking the shots, do any of the following:  To keep just one photo, select the photo that you like the most, and then touch Best shot.  To save the photos as a batch, touch Tip: To get creative with your photos, open and edit them in the Gallery app.
Page 158: Camera Scenes
, continue holding the phone steady as the camera captures a few seconds of shots. You'll find HTC Zoe photos in the Gallery app comprised of a video clip and a cover photo. What is HTC Zoe? HTC Zoe captures a series of high quality photos and collects them in a short video clip. Like the traditional "Zoetrope"...
Page 159 3. When you’re ready to take the photo, touch Take a Panoramic Photo Get a wider shot of natural or urban landscapes in one sweep. Note: Some camera features are not available when you’re in this mode, such as zooming.
Page 160: Change Camera And Video Settings
 To capture an HDR video, under VIDEO CAPTURE MODE, touch Scene > Video HDR (Full HD), and then touch Record Slow Motion Videos Relive high speed action bit by bit and add a touch of suspense to your videos. Note: Audio is not captured when you're recording videos in slow motion.
Page 161 Zoe mode. ● If you want to remove an object from an HTC Zoe photo, review the entire series of shots first and make sure that the object you want to delete does not appear in at least one of the frames.
Page 162: Access Photos And Videos
● If there are parts of the image that are in shadows and others are in highlights, use HDR mode to capture three shots of different exposures and combine them into one shot. Keep your phone steady or place it on a level surface when using HDR.
Page 163: Watch And Edit Videos
View Photos and Videos by Event Photos and videos that you captured using your phone are grouped together in Events view according to the time and location they were taken. 1. Touch > > Gallery. 2. Swipe to the EVENTS tab. 3.
Page 164: Change The Video Playback Speed
4. When you see the video you want, touch it to play in full screen. 5. While watching a video, you can:  Touch the onscreen controls to play or pause the playback, adjust the volume, and more.  Touch to share the video on your home network.
Page 165: View Photo Highlights
View Photo Highlights Easily see all your favorite photos in one place. Gallery automatically groups all your most viewed or shared photos (your highlights) in one album. You can also manually add photos to the folder. ● To view these favorite photos go to the Highlight album.
Page 166: Create An Animated Gif
Create an Animated Gif Create an animated gif that you can quickly upload and share. Note: You can save an HTC Zoe photo or a batch of shots that was captured with continuous shooting mode as an animated gif. 1. Touch >...
Page 167 You can combine photos from two events, or move photos from an event into a new or existing event. 1. In Gallery, slide to the EVENTS tab. 2. Touch and hold the event that you want to split or combine. 3. Do one of the following: Camera and Video...
Page 168: View Photos In Your Social Networks
 Touch Merge to and then select another event to combine the two events.  Touch Split to and then select the pictures or videos in the event you want to split to another event. Touch NEXT and then touch an existing event as the destination, or touch to create a new event as the destination.
Page 169  Touch RETOUCH to make a portrait shot even better with red eye removal, skin smoothing, and more.  Touch TOOLS to rotate, crop, flip, or straighten the photo. 4. Touch SAVE. Note: To save and share the edited photo, touch Note: Except for when applying rotation, edited photos are saved as copies of the original.
Page 170: Share Or Save A Frame From An Htc Zoe Photo
Share or Save a Frame From an HTC Zoe Photo When you view an HTC Zoe photo in full screen and touch it (to display the playback controls), you'll see a white dot on the progress bar. The white dot indicates the cover photo, which is the moment when the shutter button was touched when you captured the HTC Zoe photo.
Page 171: Edit A Group Shot
2. Open the photo you want in full screen, touch it, and then touch EDIT > RETOUCH > ALWAYS SMILE. You’ll see circles around any faces detected in the photo. 3. Select one face at a time and drag it sideways with your finger to select the expression you want.
Page 172: Send Your Photos And Videos
6. If you selected an HTC Zoe photo, you can choose to send it as a still image or a video. If you choose to send it as a still image, the cover photo (the shot that was captured when the shutter was pressed) will be sent.
Page 173: Share Memories Through Htc Share
7. Select the items you want to share and then touch NEXT. 8. If you have an HTC Zoe photo and share it as a still image, the cover photo (the shot that was captured when the shutter was pressed) will be shared.
Page 174 1. Touch > > Gallery. 2. Swipe to the MY HTC SHARES tab. At the top, you can see how much storage is available for your account. 3. Choose a collection. 4. To view a collection on a Web browser, touch 5.
Page 175 2. On the screen where you can change the title or add a caption for your collection, touch > Settings. Camera and Video...
Page 176: Tools And Calendar
Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Calendar Use the Calendar app to schedule your events, meetings, and appointments. ® You can set up your phone to stay in sync with calendars such as Google Calendar™, Outlook Calendar, and Microsoft Exchange ActiveSync Calendar.
Page 177: Create Or Edit An Event
Week View Week view displays a chart of the events of one week. ● Swipe left or right across the screen to view earlier or later weeks. ● Touch an event (shown as colored blocks) to view its details. Create or Edit an Event You can create or edit events on your phone, and also sync events with your Google or Exchange ActiveSync calendars.
Page 178: Share An Event (Vcalendar)
You can share a calendar event as a vCalendar using Bluetooth or by sending it as a file attachment with your email or message. 1. Touch > > Calendar. 2. Do one of the following:  While viewing an event, touch > Share via. ...
Page 179: Dismiss Or Snooze Reminders
1. Open the Notifications panel. 2. Spread your two fingers on the event notification to expand it, and then do one of the following:  Choose to snooze or dismiss all event reminders. Or, to quickly dismiss event notifications in the list, drag it left or right.
Page 180: Clock & Alarm
3. Clear Automatic date & time and Automatic time zone, and then set the time zone, date, and time as required. Set an Alarm You can set up one or more alarms. 1. Touch the clock on your Home screen panel, if available. Or touch >...
Page 181: Tasks
3. Swipe to the HOURLY and FORECAST tabs to view the forecasts in your current location. 4. To check the weather in other cities, touch , and then select the city you want. 5. To add more cities, touch and then enter the location. Your settings in the Weather app also control the weather information that is shown in the Clock and Calendar apps.
Page 182: Manage Task Lists
 Delete a task. Touch and hold the task that you want to delete, and then touch Delete.  Postpone a task. Touch and hold an overdue task, and then touch Postpone. Choose how long you want to postpone the task. ...
Page 183: Dropbox
● If you don’t have a Dropbox account yet, you can create a new account from your phone or from your computer at dropbox.com. ● This additional free storage is a one-time offer only. You’re eligible to use this offer only on one HTC phone.
Page 184 Set Up Your Dropbox Account To get your additional 23GB of free Dropbox storage for two years, set up your Dropbox account from your phone, and complete the getting started guide on the Dropbox website. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 185 > Gallery. 2. On the ALBUMS tab, touch the Dropbox tile. 3. When you see a message that shows HTC Sense wants to access Dropbox, make sure you touch Allow. Note: This message only appears the first time you access your Dropbox photos and videos from Gallery.
Page 186 Important: Before your Dropbox storage info appears in the phone settings, you need to access your Dropbox from an application first (such as Gallery) and allow HTC Sense to access your Dropbox. ► With two fingers, swipe down from the status bar, and then touch >...
Page 187: Htc Sync Manager
 Import documents from your computer to your phone. ● Back up and restore. Back up your HTC phone to your computer so you can easily restore your backup to the same phone or to another phone. ● Sync playlists and data. Sync music playlists and data such as contacts, calendar, and web bookmarks between your phone and your computer.
Page 188: Transfer Iphone Content To Your Htc Phone
1. Connect your phone to your computer. Media that have already been copied to your phone will have the icon on their thumbnails. 2. Click an item to select it. Or, to select several media for transfer, do one of the following:  Select several items •...
Page 189: Batch Import Music, Photos, And Videos From Your Phone
Batch Import Music, Photos, and Videos From Your Phone You can set HTC Sync Manager to batch import all media files from your phone to your computer automatically. If you've already done a batch import before, HTC Sync Manager will check for new media and import new ones only.
Page 190: Data And Apps That Htc Sync Manager Can Sync With
2. If your HTC phone has both phone storage and a storage card, click Home > SYNC SETTINGS, and then choose which storage you want to import documents to. 3. Click Files > SYNC SETTINGS. 4. Select the Sync documents from the following locations on this computer option.
Page 191: Sync Playlists Between Your Phone And Your Computer
5. Click if this is your first time to sync. To allow HTC Sync Manager to auto sync your data and import files (such as documents and media) next time, select Home > SYNC SETTINGS, and then select Sync automatically whenever the phone connects.
Page 192 PDFs that are stored on your phone Back Up Your Phone to Your Computer When you do a backup of your HTC phone, HTC Sync Manager names the backup file using the phone name. 1. Connect your phone to your computer.
Page 193: Check For Htc Sync Manager Updates
● To check for and download new updates, click > Check for updates. Get Help To find out more about using HTC Sync Manager, download the user guide PDF from the HTC support site (htc.com/hsm). Or open the Help that comes with the software. Tip: On Windows, click in HTC Sync Manager, and then click Help.
Page 194: Connect A Bluetooth Headset Or Car Kit
Your phone is also equipped with near field communication (NFC) technology that allows you to send and receive information to and from an NFC-enabled device. Just place the phone’s back panel closer to the other device to start exchanging information. Connect a Bluetooth Headset or Car Kit You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit.
Page 195: Disconnect From A Bluetooth Device
5. If prompted to enter a passcode, try 0000 or 1234, or consult the headset/car kit documentation to find the passcode. If you still cannot reconnect to the headset or car kit, follow the instructions in Disconnect From a Bluetooth Device, and then follow the steps in Connect a Bluetooth Headset or Car Kit.
Page 196: Where Sent Information Is Saved
4. Touch SEND. Calendar appointment or In Day, Agenda, or Week view, touch and hold the event, and event then touch Share via > Bluetooth. Photos or videos 1. In Gallery, select a photo and view it in full screen. 2.
Page 197: Receive Files Using Bluetooth
4. Touch your phone’s Bluetooth name near the top of the screen to make your phone visible to nearby Bluetooth phones. 5. On the sending device, send one or more files to your phone. 6. If asked, accept the pairing request on your phone and the sending device.
Page 198: Use Bluetooth Ftp Server
● For a vCard contact file, you can choose to import one, several, or all of those contacts to your contacts list. Use Bluetooth FTP Server Bluetooth FTP Server allows other devices with Bluetooth FTP profiles to view, access, copy, and delete files from your phone storage.
Page 199 Make sure that the NFC area (shaded part) of your phone and the other phone's NFC area are close to one another. Experiment by slightly moving the phones until a connection is made. 2. Touch the screen.
Page 200: Update Your Phone
Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Prepare for a Phone Update You can update your phone’s software using the System updates settings. Updating your phone firmware will erase all user data from your phone.
Page 201: Update The Operating System
Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 202: Sprint Worldwide Wireless Service
Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide℠ Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
Page 203: Enable Global Roaming Mode
Make Calls Using Plus (+) Code Dialing Placing calls from one country to another country is simple with the Plus (+) Code Dialing feature. When placing international calls, you can use Plus Code Dialing to enter the appropriate international access code for your location (for example, 011 for international calls placed from the United States).
Page 204: Sprint Voicemail Service
Note: International access codes and dialing information are available online at sprint.com/sww. For more information on Plus Code Dialing, see Make International Calls. Sprint Voicemail Service Your Sprint voicemail will follow you as you travel. All of your unanswered calls will be forwarded to your Sprint voicemail.
Page 205: International Data Roaming
To retrieve your voicemail messages: 1. Touch > > People. 2. Touch your Voicemail entry, and then touch CALL. 3. When your voicemail answers, touch , enter the password, and touch to access your voicemail. Voicemail Troubleshooting There are a few tips to keep in mind when using Sprint voicemail while traveling. ●...
Page 206: Access Email And Data Services On Cdma Networks
To select a GSM data service carrier for a specific country: 1. With two fingers, swipe down from the status bar, and then touch > Mobile data. 2. Make sure the check boxes are selected for International Data and Allow GSM Data. 3.
Page 207 calling only. Adjust your network settings to check for other available networks. If service is still not available after adjusting the settings, contact Sprint Customer Service to report the issue for resolution The system is experiencing heavy traffic. System Busy. Try Later Please try again later.
Page 208: Contact Sprint For Assistance
check to ensure that you have inserted the SIM Card. Please check your SIM card to make sure it is Check SIM Card properly inserted Contact Sprint for Assistance If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day.
Page 209 Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199. Access or connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide Customer Support in the following countries: Country From Landline Phone Caribbean (Anguila, Barbados, Cayman 1-888-226-7212 Islands, and Dominica)
Page 210: Settings
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Wireless & Networks Settings This group of settings lets you control your phone’s wireless network settings (3G and 4G LTE), Wi-Fi settings, Bluetooth, and more. Airplane Mode When you enable Airplane (Flight) mode, all wireless radios on your phone are turned off, including the call function, data services, Bluetooth, and Wi-Fi.
Page 211: Media Output Settings
Media Output Settings Configure settings for the optional HTC Media Link HD connection to an HDTV. See About HTC Media Link More Wireless & Network Settings Additional options that let you view your data usage and set up VPN, and NFC.
Page 212: Notification Sound
Accounts & Sync The Accounts & sync settings menu lets you add and manage all your email, social networking, online storage, and HTC accounts. Add Your Social Networks, Email Accounts, and More Add your favorite social networks, email accounts, and online storages on your phone so you are connected anywhere you go.
Page 213: Add An Exchange Activesync Account
4. Touch an account type. You can set up these accounts on your phone: Dropbox, Exchange ActiveSync, Facebook, Flickr for HTC Sense, Google, HTC Account, Instagram for HTC Sense, LinkedIn for HTC Sense, Mail, Outlook.com, Twitter, and Watch. 5. Enter your account information and follow screen instructions to proceed.
Page 214: Manage Your Online Accounts
> Google. 4. Follow the onscreen instructions to sign in to an account or create a new account. Tip: If you added more than one Google Account, apps such as Gmail can allow you to switch between your accounts. Forgot Your Google Account Password? If you have forgotten your Google Account password, you can try to recover it by going to the Google website.
Page 215: Location Settings
Sync All Your Accounts Automatically 1. With two fingers, swipe down from the status bar, and then touch > Accounts & sync. 2. Touch the Auto-sync On/Off switch to turn automatic sync on or off. Change Synced Data or Settings for an Account 1.
Page 216: Google's Location Reporting
5. Touch Lock phone after, and then specify the idle time before the screen is locked. To help make face unlock more reliable and more secure, you can: ● Touch Improve face matching to train HTC One to recognize your face in different situations, such as when you're wearing glasses or sporting a beard.
Page 217 4. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. 5. The phone records the pattern. Touch CONTINUE. 6. When prompted, draw the screen unlock pattern again, and then touch CONFIRM. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again.
Page 218: Kid Mode Settings
Mode. 2. Select an item to customize your Kid Mode settings:  Parent Dashboard to set up profiles for one or more kids, including apps, locks, art, storybooks, and other settings.  Allow incoming calls to toggle incoming calls on or off while in Kid Mode.
Page 219: Work With Certificates
2. With two fingers, swipe down from the status bar, and then touch > Security. 3. Touch Install from phone storage. 4. If you have more than one certificate in the root folder, select the certificate you want to install. 5. Enter a name for the certificate and touch OK.
Page 220: Navigate Your Phone With Talkback
When TalkBack is turned on and the Explore by touch setting is selected, the regular touch gestures are replaced by the TalkBack gestures. Note: HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. To open an item: 1.
Page 221 TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. Turn TalkBack on. 2. Do one of the following:  To open the continuous reading menu, use one finger to swipe up and right in one continuous movement. Settings...
Page 222: Backup And Reset
 To open the global context menu, use one finger to swipe down and right in one continuous movement. Note: If you already changed the TalkBack shortcut gestures, check your TalkBack settings for the appropriate gesture. 3. Touch and hold anywhere on the screen.
Page 223 Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC One max on your computer. For details, see HTC Sync Manager.
Page 224 Backup Your Phone to Google Drive Turn on HTC Backup to do a daily backup of your content over Wi‑Fi. You can turn it on by selecting Back up phone daily while doing the on-device setup, or enable it in Settings.
Page 225: Reset Your Phone
Your backup history will then be displayed. 3. Select a backup, and then touch NEXT. 4. If you used your HTC Account or Facebook account to backup your phone, sign in to your Google Account to access your Google Drive.
Page 226: Get Content From Another Phone
● Personal data that you've created or synced to the phone such as your profile, contacts, messages, email, calendar events, and more ● System and application data and settings ● Downloaded apps Files such as your music, photos, videos, and documents will also be deleted if you select the Erase all data option.
Page 227: Display, Gestures & Buttons Settings
Display, Gestures & Buttons Settings Adjusting your phone’s display, gestures and buttons settings not only helps you see what you want, it can also help increase battery life. Auto-rotate Screen By default, the screen orientation automatically changes when the phone is rotated. To disable automatic screen orientation: 1.
Page 228: Daydream
1. With two fingers, swipe down from the status bar, and then touch > Display, gestures & buttons. 2. Touch Screen timeout, and then touch the time before the screen turns off. Note: Extended screen timeout periods reduce the battery’s talk and standby times. Tip: To turn off and lock the screen quickly, press the Power button.
Page 229: Htc Gestures
Select this option to allow other apps to recognize the 3-finger gesture. Otherwise, the 3-finger gesture will only output the screen to the optional HTC Media Link HD. Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For...
Page 230: General Sound Settings - Volumes
Note: If you selected Vibrate as your sound profile (step 2), your phone will vibrate for all notifications and incoming calls. General Sound Settings - Volumes You can separately adjust your phone’s multimedia, ringtone and notifications, and alarm volumes. 1. With two fingers, swipe down from the status bar, and then touch >...
Page 231: Incoming Calls - Ringtones
Enable Quiet ring on pickup so the HTC One lowers the ringtone volume the moment you pick it up to answer a call. When HTC One is in your bag or pocket, enable Pocket mode so the phone rings louder when you have an incoming call.
Page 232: Call Settings
 Keypad touch tones: Select the short tones to use.  Touch sounds: Play sounds when making an onscreen selection.  Screen lock sounds: Play sounds when locking or unlocking the screen.  Pull-to-refresh sounds: Play sounds when pulling the screen down to refresh content.
Page 233: Internet Call Settings
When establishing your Sprint service, please call Sprint Customer Service using the state Telecommunications Relay Service (TRS) by first dialing . Then provide the state TRS with this number: 866-727-4889. To turn TTY Mode on or off: 1. With two fingers, swipe down from the status bar, and then touch >...
Page 234: Other Call Settings
Other Call Settings Select or clear other call setting options depending on your preference. 1. With two fingers, swipe down from the status bar, and then touch > Call. 2. Select or clear these options.  Declined calls: Select to enable text message and reminder options for declined calls.
Page 235: Types Of Storage
Types of Storage Want to know what types of storage you can use for your apps, data, and files? Your phone has these storage types: ● Phone storage. This storage combines both the internal storage, where apps, email, data, and text messages are stored, and the file storage, where photos, videos, and music files are kept.
Page 236: Encrypt Data On Your Phone
Note: Dropbox is a third-party app and is not provided by or associated with HTC Corporation. Manage Photos and Videos ● Set the Camera app to automatically upload to a photo-sharing site or online storage. You can retrieve them from the photo-sharing site or online storage when needed.
Page 237: Power Settings
4. Enter the lock screen PIN or password, and touch NEXT. 5. Touch ENCRYPT. Encryption starts and the progress is displayed. The phone may restart a few times. 6. When the encryption process is complete, enter your PIN or password. Power Settings Use the Power settings to check the phone’s battery, enable power saver mode, and more.
Page 238: Battery Saving Tips
2. Touch below the POWER SAVER tile to choose which phone features to conserve power for. Note: If Data connection is selected, your phone automatically disconnects from the mobile network after 15 minutes when the screen is off and the data connection is idle (no download activity, streaming, or data usage).
Page 239 > Settings > Sync, Send & Receive, and then adjust the settings under Sync schedule. ● When you’re not traveling from one place to another, sync weather updates of only your current location, rather than in all of your named cities. Open the Weather app, and then touch >...
Page 240: Language & Keyboard Settings
► With two fingers, swipe down from the status bar, and then touch > Language & keyboard > Google voice typing. Keyboard Settings - HTC Sense Input The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more.
Page 241: Keyboard Settings - Swype
 Personal dictionary: Add, edit, or remove words in the predictive text dictionary. For more information, see Enter Text with Word Prediction on the HTC Sense Keyboard. Keyboard Settings - Swype Customize and learn how to use the Swype keyboard through the Swype settings menu. See Swype Keyboard for details.
Page 242: Date & Time Settings
 Voice Search: Touch to change the default voice search language, speech output, and more  Text-to-speech output: Touch to select the text-to-speech engine, set the speech speed, or listen to speech synthesis demo. Date & Time Settings By default, your phone automatically uses the network-provided date, time zone, and time. However, you can set the date, time zone, and time manually if you need to.
Page 243: System Updates
> About. 2. Scroll through the list and select options to view or customize information.  Tell HTC and error reporting: Send error, preference, and usage reports to HTC.  Help: Enable quick tips to appear on the screen. ...
Page 244: Proprietary Notices
Proprietary Notices ©2014 HTC Corporation. All rights reserved. HTC, the HTC logo, HTC One, the HTC One logo, HTC BlinkFeed, HTC Sense, HTC Watch, HTC Zoe and VideoPic are trademarks or service marks of HTC Corporation. ©2014 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners.
Page 245 The information is provided ―as is‖ without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language in any form without prior written permission of HTC.
Page 246 Invites, 169 Back Key, 12 Make Call From, 51 Backup, 215 Share Events, 169 Options, 215 Show or Hide, 168 Use HTC Backup, 216 Snooze Reminders, 170 Battery Views, 167 Check History, 230 Call Forwarding, 56 Check Usage, 230 Call History, 50, 57...
Page 247 Electronic Program Guide, 118 Camera Flash, 147 Email Camera Scenes, 149 Account Settings, 85 HDR, 150 Add Account, 78 HTC Zoe, 149 Add Exchange ActiveSync, 78 Panorama, 150 Compose and Send, 80 Camera Settings, 151 Delete Accounts, 84 Car Kit, 185...
Page 248 Enter Text, 40 Add Account, 78 Entertainment Apps, 101 Create Account, 74 EPG, 118 Get Help, 78 Add Rooms, 119 Inbox, 75 Organize Rooms, 119 Reply Email, 77 Event Send Email, 77 Create, 168 Google Account, 74 Edit, 168 Add Account, 206 Exchange ActiveSync Forgot Password, 206 Features, 83...
Page 249 Receive Calls, 105 Disable, 210 Voice Commands, 103 Unlock, 15 Voice Internet Radio, 104 Long Distance Calls, 52 HTC Media Link HD, 125 LTE, 129 HTC Sense Input Settings, 234 Mail, 78 HTC Share, 164 Inbox, 79 HTC Sync Manager, 178...
Page 250 Dropbox, 174 Editing, 160 Onscreen Keyboard Gallery, 153 Change the Layout, 42 HTC Share, 164 Enter Text by Speaking, 44 HTC Zoe Photos, 149 Enter Text, Typing, 41 Send, 163 Trace Keyboard, 44 Share, 164 Word Prediction, 42 Video Highlights, 156...
Page 251 Reject a Call, 53 Beats Audio, 222 Remote Control, 120 Bluetooth, 202 Customize, 121 Call, 225 From Notifications Panel, 122 Date & Time, 235 Use, 122 Device Activation, 236 Reset Phone, 218 Display, Gestures & Buttons, 219 Restart Phone, 14 Get Content From Another Phone, 219 Restore Phone Getting To, 26...
Page 252 Incoming Calls, 224 Turn On, 213 Notifications, 224 Tasks, 172 Other Options, 224 Create, 172 Ringtones, 224 Manage Task Lists, 173 Sound Profile, 222 Manage Tasks, 172 System Sounds, 224 Text Vibrate, 222 Cut and Paste, 46 Volumes, 223 Edit, 46 Soundhound, 115 Share, 47 Speech Settings, 235...
Page 253 Update Phone, 191 Notification, 61 Back Up Data, 192 Password, 9 Prepare, 191 Retrieve Messages, 62 Update Operating System, 192 Setup, 5, 61 Update PRL, 193 Volume Button, 13 Update Your Profile, 193 Wallpaper, 32 Upgrade, 191 Weather, 171 vCalendar, 169 Web, 129 Video, 148 Web Browser.

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