Using The Dell Diagnostics; When To Use The Dell Diagnostics; Starting The Dell Diagnostics From Your Hard Drive; Starting The Dell Diagnostics From The Drivers And Utilities Cd - Dell Latitude D410 User Manual

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  Using the Dell Diagnostics
Dell™ Latitude™ D410  User's Guide
  Dell Diagnostics
 Dell Diagnostics
 
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
 

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
assistance.
It is recommended that you print these procedures before you begin.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
Start the Dell Diagnostics from either your
 

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a screen image,
 
1. Shut down the computer.
 
2. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
 
3. Connect the computer to an electrical outlet.
 
4. Turn on the computer. When the DELL™ logo appears, press <F12> immediately. 
NOTE:
If you cannot see anything on your display, hold down the mute button and press the computer's power button to begin the Dell Diagnostics.
The computer automatically runs the Pre-boot System Assessment.
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then
computer and try again.
 
5. When the boot device list appears, highlight Diagnostics and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.
 During the assessment, answer any questions that appear.
l
 If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next
l
test, press <y>; to retest the component that failed, press <r>.
 If failures are detected during the Pre-boot System Assessment, write down the error code(s) and
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Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to
continue.
 
6. Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
 

Starting the Dell Diagnostics From the Drivers and Utilities CD

NOTE:
The Drivers and Utilities CD is optional and may not ship with your computer.
 
"Solving
hard drive
or from the
Drivers and Utilities CD
contact
Dell.
Problems" and run the Dell Diagnostics before you
(also known as the ResourceCD).
contact Dell
contact Dell
for technical
Drivers and Utilities
CD.
shut down
your
before continuing on to the Dell

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