Using The Worldwide Web; Preparing To Call Technical Support - HP LP2480ZX User Manual

Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to
http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the trouble shooting tips in this section, you may need to call
technical support. Have the following information available when you call:
●
The monitor
●
Monitor model number
●
Serial number for the monitor
●
Purchase date on invoice
● Conditions under which the problem occurred
● Error messages received
●
Hardware configuration
◦
Video card
◦
Type of computer
◦
Cable input used (for example, HDMI, VGA, DVI, or DisplayPort)
●
Calibration system used
●
Hardware and software you are using
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