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QNAP Turbo NAS User Manual

QNAP Turbo NAS User Manual

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Turbo NAS
User Manual (Version: 3.2.0)
©Copyright 2010. QNAP Systems, Inc. All Rights Reserved.

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Summary of Contents for QNAP Turbo NAS

  • Page 1 Turbo NAS User Manual (Version: 3.2.0) ©Copyright 2010. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 Thank you for choosing QNAP products! This user manual provides detailed instructions of using the Turbo NAS. Please read carefully and start to enjoy the powerful functions of the Turbo NAS! NOTE  The “Turbo NAS” is hereafter referred to as the “NAS”.

  • Page 3: Table Of Contents

    Table of Contents TABLE OF CONTENTS ........................3 SAFETY WARNINGS..........................7 CHAPTER 1 INSTALL THE NAS....................8 ....................8 OMPATIBILITY ......................9 HECK YSTEM TATUS CHAPTER 2 USE THE POWERFUL SERVICES OF NAS ............12 CHAPTER 3 SERVER ADMINISTRATION ................16 .......................18 YSTEM DMINISTRATION 3.1.1 General Settings ......................19 3.1.1.1...
  • Page 4 3.1.9.3 On-line Users ..........................47 3.1.9.4 Syslog ............................47 3.1.10 Firmware Update......................48 3.1.11 Restore to Factory Default ..................... 51 ........................52 ANAGEMENT 3.2.1 Volume Management.......................52 3.2.2 RAID Management ......................56 3.2.3 HDD SMART ........................61 3.2.4 Encrypted File System ....................62 3.2.5 iSCSI ..........................63 3.2.5.1 iSCSI Target ..........................
  • Page 5 3.5.6 UPnP Media Server...................... 137 3.5.7 MySQL Server....................... 139 3.5.8 QPKG Plugins ......................141 ..........................142 ACKUP 3.6.1 External Drive ......................142 3.6.2 USB One Touch Copy ....................144 3.6.3 Remote Replication....................... 145 3.6.3.1 Remote Replication ......................... 145 3.6.3.2 Amazon S3..........................147 3.6.4 Time Machine .......................149 ........................
  • Page 6 10.6 ..................222 YSTEM EMPERATURE ROTECTION CHAPTER 11 RAID ABNORMAL OPERATION TROUBLESHOOTING ......223 CHAPTER 12 USE THE LCD PANEL..................225 TECHNICAL SUPPORT........................232 GNU GENERAL PUBLIC LICENSE ....................233...

  • Page 7: Safety Warnings

    Safety Warnings The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V). Do not place the NAS in direct sunlight or near chemicals.

  • Page 8: Chapter 1 Install The Nas

    Chapter 1 Install the NAS For the information of the hardware installation, please refer to the “Quick Installation Guide” in the product package. Hard Disk Compatibility List This product works with 2.5-inch/ 3.5-inch SATA hard disk drives from major hard disk brands.

  • Page 9: Check System Status

    Check System Status LED Display & System Status Overview Colour LED Status Description 1) A USB device (connected to front USB port) is being detected 2) A USB device (connected to front USB port) is being removed from Flashes blue the NAS every 0.5 sec 3) The USB device (connected to the...
  • Page 10 1) The hard disk drive is invalid 2) The disk volume has reached its full capacity 3) The disk volume is going to be full 4) The system fan is out of function* 5) An error occurs when accessing (read/write) the disk data 6) A bad sector is detected on the hard drive 7) The NAS is in degraded read-only...
  • Page 11 Beep Alarm (beep alarm can be disabled in “System Tools” > “Hardware Settings”) Beep sound No. of Times Description Short beep (0.5 sec) 1) The NAS is starting up 2) The NAS is being shut down (software shutdown) 3) The user presses the reset button to reset the NAS 4) The system firmware has been updated...

  • Page 12: Chapter 2 Use The Powerful Services Of Nas

    Chapter 2 Use the Powerful Services of NAS A. Use the network shares You can access the network shares of the NAS by the following means: a. Open My Network Places and find the workgroup of the NAS. If you cannot find the server, browse the whole network to search for the NAS.
  • Page 13 B. Manage the NAS Manage the NAS by the web browser on Windows or Mac 1. You can access the web administration page of the NAS by the following methods: a. Use Finder to find the NAS. b. Open a web browser and enter http://NAS IP:8080 The default NAS IP is 169.254.100.100:8080.
  • Page 14 3. You can browse the NAS UI by the Standard view or the Flow view. Standard view: Flow view:...
  • Page 15 4. Choose the display language on the drop-down menu on the login page of the NAS or after you login the NAS. 5. The NAS supports SSL secure login which enables you to configure and manage the server by encrypted transfer. To use this function, select the option “SSL login”...

  • Page 16: Chapter 3 Server Administration

    Chapter 3 Server Administration There are 8 main sections in the server administration. Click the triangle icon next to the section name to expand the tree and view the items listed under each section.
  • Page 17 To access the services such as Web File Manager, Download Station, Multimedia Station, and Surveillance Station, you can choose the services from the drop-down menu or click the icons on the login page. After you login the NAS, you can click the icons on top of the page to access the services.

  • Page 18: System Administration

    System Administration You can configure the general system settings, network settings, and hardware settings, update the firmware, etc. in this section.

  • Page 19: General Settings

    3.1.1 General Settings 3.1.1.1 System Administration Enter the name of the NAS. The server name supports maximum 14 characters long at maximum, which can be a combination of the alphabets, numbers, and hyphen (-). The server does not accept the names with space, period (.), or names in pure number.

  • Page 20: Date And Time

    3.1.1.2 Date and Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur:  When using a web browser to access the server or save a file, the display time of the action will be incorrect.

  • Page 21: Daylight Saving Time

    3.1.1.3 Daylight Saving Time If your region adopts daylight saving time (DST), you can enable “Adjust system clock automatically for daylight saving time”. Click “Apply”. The latest DST schedule of the time zone you select in the “Date and Time” section will be shown. The system time will be adjusted automatically according to the DST.

  • Page 22: Language

    3.1.1.4 Language Select the language the NAS uses to display files and directories. Note: All the files and directories on the NAS will be created using Unicode encoding. If your FTP clients or the OS of your PC does not support Unicode, e.g. Windows 95/98/ME, select the language the same as your OS here in order to view the files and directories on the server properly.

  • Page 23: Network

    3.1.2 Network 3.1.2.1 TCP/IP IP Address You can configure the TCP/IP settings of the NAS on this page. Click the Edit button ) to edit the network settings. For the NAS which supports two LAN ports, you can connect both network interfaces to the same switch and configure the TCP/IP settings.
  • Page 24 On the TCP/IP Property page, configure the following settings: Network Speed  Select the network transfer rate according to the network environment to which the NAS is connected. Select auto negotiation and the NAS will adjust the transfer rate automatically. Obtain the IP address settings automatically via DHCP ...
  • Page 25 clients by the DHCP server. When the lease time expires, the client has to acquire an IP address from the DHCP server again. For example, to establish a DLNA network and share the multimedia files on the NAS to the DLNA digital media players by UPnP while there is no NAT gateway that supports DHCP server, you can enable the DHCP server feature of the NAS.
  • Page 26 iii. Port Trunking Applicable to the models with two LAN ports only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html The NAS supports port trunking which combines two Ethernet interfaces into one to increase the bandwidth and offers load balancing and fault tolerance (also known as failover).
  • Page 27 After applying the settings, make sure the network cables of the two Ethernet interfaces are connected to the correct switch and the switch has been configured to support the port trunking mode selected on the NAS. Refer to the table below about the port trunking options available on the NAS. Field Description Switch Required...
  • Page 28 is enabled on the switch. IEEE 802.3ad Dynamic Link Aggregation uses a complex Supports 802.3ad (Dynamic Link algorithm to aggregate adapters by speed LACP Aggregation) and duplex settings. It utilizes all slaves in the active aggregator according to the 802.3ad specification. Dynamic Link Aggregation mode provides load balancing and fault tolerance but requires a switch that supports IEEE 802.3ad with...
  • Page 29 iv. DNS Server  Primary DNS Server: Enter the IP address of the primary DNS server.  Secondary DNS Server: Enter the IP address of the secondary DNS server. Note: 1. Please contact your ISP or network administrator for the IP address of the primary and the secondary DNS servers.

  • Page 30: Ddns

    3.1.2.2 DDNS To set up a server on the Internet and enable the users to access it easily, a fixed and easy-to-remember host name is often required. However, if the ISP provides only dynamic IP address, the IP address of the server will change from time to time and is difficult to recall.

  • Page 31: Ipv6

    3.1.2.3 IPv6 The NAS supports IPv6 connectivity with “stateless” address configurations and RADVD (Router Advertisement Daemon) for IPv6, RFC 2461 to allow the hosts on the same subnet to acquire IPv6 addresses from the NAS automatically. The services on the NAS that support IPv6 include: Remote replication ...
  • Page 32 To use this function, select the option “Enable IPv6” and click “Apply”. The NAS will restart. After the system restarts, login the IPv6 page again. The settings of the IPv6 interface will be shown. Click to edit the settings. IPv6 Auto Configuration ...

  • Page 33: Hardware

    3.1.3 Hardware You can enable or disable the hardware functions of the NAS. Enable configuration reset switch  You can press the reset button for 3 seconds to reset the administrator password and the system settings to default. Enable hard disk standby mode ...
  • Page 34 Enable warning alert for redundant power supply on the web-based interface: If you have installed two power supply units (PSU) on the NAS and connected them to the power sockets, both PSU will supply the power to the NAS (applied to 1U and 2U models).

  • Page 35: Security

    3.1.4 Security 3.1.4.1 Security Level Enter the IP address or network from which the connections to this server are allowed or rejected. When the connection of a host server is denied, all the protocols of that server are not allowed to access the local server. After changing the settings, click “Apply”...

  • Page 36: Network Access Protection

    3.1.4.2 Network Access Protection The network access protection enhances the security of the system and prevents unwanted intrusion. You can select to block the IP for a certain period of time or forever if the IP fails to login the server from a particular connection method.

  • Page 37: Import Ssl Secure Certificate

    3.1.4.3 Import SSL Secure Certificate The Secure Socket Layer (SSL) is a protocol for encrypted communication between web servers and browsers for secure data transfer. You can upload a secure certificate issued by a trusted provider. After you have uploaded a secure certificate, you can access the administration interface by SSL connection and there will not be any alert or error message.

  • Page 38: Notification

    3.1.5 Notification 3.1.5.1 Configure SMTP Server The NAS supports email alert to inform you about the system errors and warning. To receive the alert by email, configure the SMTP server. SMTP Server: Enter the SMTP server name, e.g. smtp.gmail.com.  Port Number: Enter the port number for the SMTP server.

  • Page 39: Configure Smsc Server

    3.1.5.2 Configure SMSC Server You can configure the SMS server settings to send SMS messages from the NAS. The default SMS service provider is Clickatell. You may also add your own SMS service provider by selecting “Add SMS Provider” on the drop down menu. When you select “Add SMS service provider”, you need to enter the name of the SMS provider and the URL template text.

  • Page 40: Alert Notification

    3.1.5.3 Alert Notification You can configure to receive instant SMS or email alert when a system error or warning occurs. Enter the email address and mobile phone number to receive the alerts. Make sure you have entered the correct SMTP server and the SMSC server settings.

  • Page 41: Power Management

    3.1.6 Power Management This section enables you to restart or shut down the server immediately, define the behavior of the server when the power resumes after a power outage, and set schedule for automatic system power on/ off/ restart. Restart/ Shutdown ...

  • Page 43: Network Recycle Bin

    3.1.7 Network Recycle Bin This function enables the files deleted on the shares of the NAS to be removed to Network Recycle Bin to reserve the files temporarily. To enable this function, select the option “Enable Network Recycle Bin” and click “Apply”. The system will create a network share “Network Recycle Bin”...

  • Page 44: Backup/ Restore Settings

    3.1.8 Backup/ Restore Settings To back up all the settings, including the user accounts, server name and  network configuration etc., click “Backup” and select to open or save the setting file. To restore all the settings, click “Browse” to select a previously saved setting ...

  • Page 45: System Logs

    3.1.9 System Logs 3.1.9.1 System Event Logs The NAS can store 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, the event logs can be retrieved to analyze the system problems. Tip: You can right click a log and delete the record.

  • Page 46: System Connection Logs

    3.1.9.2 System Connection Logs The system supports logging HTTP, FTP, Telnet, SSH, AFP, NFS, SAMBA, and iSCSI connections. Click “Options” to select the connection type to be logged. The file transfer performance can be slightly affected by enabling the event logging. Tip: You can right click the log on the list of connection logs and select to delete the record or add the IP to banned list and select how long the IP should be banned.

  • Page 47: On-Line Users

    3.1.9.3 On-line Users The information of the on-line users accessing the NAS via networking services is shown on this page. Tip: You can right click a log and select to disconnect the IP connection and/or add the IP to the block list. 3.1.9.4 Syslog Syslog is a standard for forwarding the log messages on an IP network.

  • Page 48: 3.1.10 Firmware Update

    3.1.10 Firmware Update Note: If the system is running properly, you do not need to update the firmware. Before updating the system firmware, make sure the product model and firmware version are correct. Follow the steps below to update firmware: Step 1: Download the release notes of the firmware from the QNAP website http://www.qnap.com.
  • Page 49 Update the system firmware by Finder You can update the system firmware by the QNAP Finder. Select a NAS model and click “Update Firmware” from the “Tools” menu. Login the NAS as a user with an administrator account.
  • Page 50 Browse and select the firmware for the NAS. Click “Start” to update the system. Note: You can use Finder to update all the servers of the same model on the same local network. Make sure you have administrator access to all the servers you want to update.

  • Page 51: 3.1.11 Restore To Factory Default

    3.1.11 Restore to Factory Default To reset all the settings to default, click “RESET”. Caution: When you press “RESET” on this page, all the drive data, user accounts, network shares, and system settings are cleared and restored to default. Make sure you have backed up all the important data and system settings before resetting the NAS.

  • Page 52: Disk Management

    Disk Management 3.2.1 Volume Management This page shows the model, size, and current status of the disk on the NAS. You can format and check disk, and scan bad blocks on the disk. When the disk is formatted, the NAS will create the following default share folders: Public: Network share for file sharing ...
  • Page 53 Disk Configuration Applied NAS Models Single disk volume All models RAID 1, JBOD (just a bunch of disks) 2-bay models or above RAID 5, RAID 6, RAID 5+hot spare 4-bay models or above RAID 6+hot spare 5-bay models or above...
  • Page 54 Single Disk Volume Each hard disk drive is used as a standalone disk. If a disk is damaged, all the data will be lost. JBOD (Just a bunch of disks) JBOD is a collection of hard disk drives that does not offer any RAID protection. The data are written to the physical disks sequentially.
  • Page 55 To create a RAID 5 disk volume, a minimum of 3 hard disks are required. The storage capacity of a RAID 5 array equals (N-1). N is the total number of drive members in the array. RAID 6 Disk Volume The data are striped across all the drives in a RAID 6 array.

  • Page 56: Raid Management

    3.2.2 RAID Management * This function does not apply to one-bay model, and TS-210. You can perform RAID capacity expansion (RAID 1/ 5/ 6), RAID level migration (single disk/ RAID 1/ RAID 5), or configure the spare drive (RAID 5/ 6) with the data retained.
  • Page 57 Traditional QNAP RAID 5 Traditional QNAP RAID 6 RAID Level RAID 5 RAID 6 RAID Status Degraded mode N-1 & N-2 N-1 & N-2 Read Only N-1, bad blocks N-2, bad blocks Protection (for found in the found in the immediate data surviving drives surviving drives of...
  • Page 58 The NAS supports the following actions according to the number of hard drives and disk configurations supported. Please refer to the following table for the details. Original Disk New Disk Configuration No. of New HDD Action Configuration * * No. of HDD No.
  • Page 59 Online RAID RAID 5 * 5 RAID 5 * 5 Capacity Expansion Online RAID RAID 5 * 6 RAID 5 * 6 Capacity Expansion Online RAID RAID 5 * 7 RAID 5 * 7 Capacity Expansion Online RAID RAID 5 * 8 RAID 5 * 8 Capacity Expansion Online RAID...
  • Page 60 Online RAID Level Single * 1 RAID 6 * 7 Migration Online RAID Level Single * 1 RAID 6 * 8 Migration Online RAID Level RAID 1 * 2 RAID 5 * 3 Migration Online RAID Level RAID 1 * 2 RAID 5 * 4 Migration Online RAID Level...

  • Page 61: Hdd Smart

    3.2.3 HDD SMART This page enables the users to monitor the hard drive health, temperature, and the usage status by the hard disk S.M.A.R.T. mechanism. Select the hard drive and you can view the following information by clicking the corresponding buttons. Field Description Summary...

  • Page 62: Encrypted File System

    3.2.4 Encrypted File System This function is applicable to certain models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html You can manage the encrypted disk volumes on the NAS on this page. Each encrypted disk volume is locked by a particular key. The encrypted volume can be unlocked by the following methods: Encryption Password: Enter the encryption password to unlock the disk volume.

  • Page 63: Iscsi

    3.2.5 iSCSI The NAS supports built-in iSCSI service for server clustering and virtualized environments. Note: The NAS supports 8 iSCSI devices at maximum. 3.2.5.1 iSCSI Target Follow the steps below to configure the iSCSI target service on the NAS. 6. Click the “Portal Management” tab and enable iSCSI target service. Apply the settings.
  • Page 64 8. When the wizard is shown, select to create an iSCSI target with a mapped LUN, an iSCSI target only, or an iSCSI LUN only. Click “Next”. 9. Create iSCSI target with a mapped LUN: Click “Next”.
  • Page 65 10. Enter the target name and target alias. You may select the options “Data Digest” and/or “Header Digest” (optional). These are the parameters that the iSCSI initiator will be verified when it attempts to connect to the iSCSI target.
  • Page 66 11. Enter the CHAP authentication settings. If you enter the user name and password settings under “Use CHAP authentication” only, only the iSCSI target authenticates the initiator, i.e. the initiators have to enter the user name password settings here to access the target. Mutual CHAP: Enable this option for two-way authentication between the iSCSI target and the initiator.
  • Page 67 12. Create an iSCSI LUN An iSCSI LUN is a logical volume mapped to the iSCSI target. Select one of the following modes to allocate the disk space to the LUN: Thin Provisioning: Select this option to allocate the disk space in a flexible manner.
  • Page 68 13. Confirm the settings and click “Next”. 14. When the target and the LUN have been created, click “Finish”.
  • Page 69 15. The target and LUN are shown on the list under the “Target Management” tab. Create more LUN for a target You can create multiple LUN for an iSCSI target. Follow the steps below to create more LUN for an iSCSI target. 1.
  • Page 70 2. Select “iSCSI LUN only” and click “Next”. 3. Select the LUN allocation method. Enter the LUN name, select the LUN directory, and specify the capacity for the LUN. Click “Next”.
  • Page 71 4. Select the target to map the LUN to. You can also select not to map the LUN for now. 5. Confirm the settings and click “Next”.
  • Page 72 6. When the LUN has been created, click “Finish” to exit the wizard. 7. The LUNs created can be mapped to and unmapped from the iSCSI target anytime. You can also unmap the LUN from a target and map it to another target.
  • Page 73 Item Status Description iSCSI target Ready The iSCSI target is ready but no initiator has connected to it yet. Connected The iSCSI target has been connected by an initiator. Disconnected The iSCSI target has been disconnected Offline The iSCSI target has been inactive and cannot be connected by the initiator.
  • Page 74 Switch the mapping of an LUN Follow the steps below to switch the mapping of an LUN. 1. Select an LUN to unmap from an iSCSI target and click (Disable). 2. Next, click to unmap the LUN. The LUN will appear on the Un-Mapped iSCSI LUN List.
  • Page 75 After creating the iSCSI targets and LUN on the NAS, you can use the iSCSI initiator installed on your computer (Windows PC, Mac, or Linux) to connect to the iSCSI targets and LUN and use the disk volumes as the virtual drives on your computer. For the online tutorial, please refer to http://www.qnap.com/pro_features.asp.

  • Page 76: Advanced Acl

    3.2.5.2 ADVANCED ACL You can create LUN masking policy to configure the permission of the iSCSI initiators which attempt to access the LUN mapped to the iSCSI targets on the NAS. To use this feature, click “Add a Policy” on “ADVANCED ACL”. Enter the policy name, the initiator IQN, and assign the access right for each LUN created on the NAS.
  • Page 77 If no LUN masking policy is specified for a connected iSCSI initiator, the default policy will be applied. The system default policy allows read and write access from all the connected iSCSI initiators. You can click on the LUN masking list to edit the default policy.

  • Page 78: Virtual Disk

    3.2.6 Virtual Disk You can use this function to add the iSCSI targets of other QNAP NAS or storage servers to the NAS as the virtual disks for storage capacity expansion. To add a virtual disk to the NAS, make sure an iSCSI target has been created. Click “Add Virtual Disk”.
  • Page 79 Enter the target server IP and port number (default: 3260). Click “Get Remote Disk”. If authentication is required, enter the user name and the password. Then, click “Apply”. Click to format the virtual disk. When the status of the virtual disk is “Ready”, you can start to use the virtual disk as a disk volume of the NAS.

  • Page 80: Access Right Management

    Access Right Management The files on the NAS can be shared among multiple users. For easier management and better control of users’ access right, you have to organize the users, user groups and their access right control. 3.3.1 Users The NAS has created the following users by default: admin ...
  • Page 81 The number of users you can create on the NAS varies according to the NAS models. Please refer to http://www.qnap.com/images/products/comparison/Comparison_NAS.html further information. The following information is required to create a new user: User name  The user name must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean.
  • Page 82 Import Users You can import multiple user accounts to the NAS with this feature. To import multiple users, follow the steps below: 1. Click “Import Users”. 2. Select the option “Overwrite duplicate users” if you want to replace the existing users.
  • Page 83 5. The imported user accounts will be shown.
  • Page 84 The NAS supports importing the user accounts from txt or csv files. To create a list of user accounts with these file types, follow the steps below. 1. Open a new file with a text editor. 2. Enter a user's information in the following order and separate them by “,”: Username, Password, Quota (MB), Group Name 3.
  • Page 85 csv (Excel) 1. Open a new file with Excel. 2. Enter a user's information in the same row in the following order: Column A: Username Column B: Password Column C: Quota(MB) Column D: Group name 3. Go to the next row and repeat the previous step to create another user account. Each row indicates one user's information.

  • Page 86: User Groups

    3.3.2 User Groups A user group is a collection of users with the same access right to the files or folders. The NAS has created the following user groups by default: administrators  All the members in this group have the administration right of the NAS. You cannot delete this group.

  • Page 87: Share Folders

    3.3.3 Share Folders 3.3.3.1 Share Folder You can create different network share folders for various types of files, and provide different file access rights to the users or user groups. The number of share folders you can create on the NAS varies according to the NAS models.

  • Page 88: Folder Aggregation

    3.3.3.2 Folder Aggregation You can aggegate the share folders on the Microsoft network as a portal folder on the NAS and let the NAS users access the share folders through your NAS. Up to 10 share folders can be linked to a portal folder. Note: This function is supported only in Microsoft networking service.
  • Page 89 4. Click and enter the remote folder settings. Make sure the share folders are open for public access. Note: If there is permission control on the share folders, you need to join the NAS and the remote servers to the same AD domain.
  • Page 90 5. Upon successful connection, you can access the remote folders through the NAS.

  • Page 91: Quota

    3.3.4 Quota To allocate the disk volume efficiently, you can specify the quota that can be used by each user. When this function is enabled and a user has reached the disk quota, the user cannot upload any data to the server anymore. By default, no limitations are set for the users.

  • Page 92: Network Services

    Network Services 3.4.1 Microsoft Networking Enable file service for Microsoft networking: If you are using Microsoft Windows, enable this service to access the files on the network share folders. Assign a workgroup name. Standalone Server  Use local users for user authentication. AD Domain Member ...
  • Page 93 network. This function helps you save the time and effort on creating the user accounts and passwords and lowers the IT maintenance cost by automatic configuration procedure. Server Description  Describe the NAS for the users to identify the server. To use the NAS on the Microsoft Windows OS, you must enable Microsoft Network Services.

  • Page 94: Apple Networking

    3.4.2 Apple Networking To access the NAS from Mac, enable Apple Filing Protocol. If your AppleTalk network uses extended networks and is assigned with multiple zones, assign a zone name to the NAS. If you do not want to assign a network zone, enter an asterisk (*) to use the default setting.

  • Page 95: Ftp Service

    3.4.4 FTP Service When you enable the FTP service, you can define the port number for the service and the maximum number of users connected to the FTP at the same time. To use the FTP service of the NAS, enable this function. Open an IE browser and enter ftp://NAS IP.
  • Page 96 public access. If this option is disabled, the users must enter an authorized user name and password to access the server. Passive FTP Port Range  You can use the default port range (55536-56559) or define a port range larger than 1023.

  • Page 97: Telnet/Ssh

    3.4.5 Telnet/SSH After enabling this option, you can access this server via Telnet or SSH encrypted connection (only the account “admin” can login remotely). You can use certain Telnet or SSH connection clients for connection, e.g. putty. Make sure you have opened the corresponding ports on your router or firewall when using this function.

  • Page 98: Snmp Settings

    3.4.6 SNMP Settings You can enable SNMP (Simple Network Management Protocol) service on the NAS and enter the trap address of the SNMP management stations (SNMP manager), e.g. PC with SNMP software installed. When an event, warning, or error occurs on the NAS, the NAS (as an SNMP agent) reports the real-time alert to the SNMP management stations.

  • Page 100: Web Server

    3.4.7 Web Server The NAS enables you to upload the web pages and manage your own website easily by the Web Server. It also supports PHP and MySQL/ SQLite for you to establish an interactive website. To use the Web Server, follow the steps below. Enable the service and enter the port number.
  • Page 101 Secure Connection (SSL)  Enter the port number for SSL connection. Upload the HTML files to the share folder (Qweb/ Web) on the NAS. The file index.html, index.htm or index.php will be the home path of your web page. You can connect to the web page by entering http://NAS IP/ in the web browser. Note that when the Web Server is enabled, you have to enter http://NAS IP:8080 in your web browser to connect to the login page of the NAS.

  • Page 102: Webdav

    3.4.7.1 WebDAV WebDAV (Web-based Distributed Authoring and Versioning) is a set of extensions to the HTTP(S) protocol that allows the users to edit and manage the files collaboratively on the remote World Wide Web servers. After enabling this function, you can map the share folders of your NAS as the network drives of a remote PC over the Internet.
  • Page 103 Next, mount the network share folders of the NAS as the network shares on your operating systems by WebDAV. Windows XP: 1. Right click “My Computer” and select “Map Network Drive…”...
  • Page 104 2. Click “Sign up for online storage or connect to a network server”. 3. Select “Choose another network location”.
  • Page 105 4. Enter the URL of your NAS with the share folder name. Note that you should put the “#” at the end of the URL. Click “Next”. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME/# 5. Enter the user name and its password which has the WebDAV privilege to connect to the share folder.
  • Page 106 6. Type a name for this network place.
  • Page 107 7. The network place has been created and is ready to be used.
  • Page 108 8. Now you can connect to this share folder anytime through WebDAV. A shortcut has also been created in “My Network Places”.
  • Page 109 Windows Vista If you are using Windows Vista, you might need to install the "Software Update for Web Folders (KB907306)" and this update is for 32-bit Windows OS only. http://www.microsoft.com/downloads/details.aspx?FamilyId=17c36612-632e-4c0 4-9382-987622ed1d64&displaylang=en 1. Right click “Computer” and select “Map Network Drive…”...
  • Page 110 2. Click “Connect to a Web site that you can use to store your documents and pictures”.
  • Page 111 3. Select “Choose a custom network location”.
  • Page 112 4. Enter the URL of your NAS with the share folder name. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME 5. Enter the user name and its password which has the WebDAV privilege to connect to this share folder.
  • Page 113 6. Type a name for this network location.
  • Page 114 7. The Web folder has been successfully created.
  • Page 115 8. You can locate the web folder in the “Network Location” section in “Computer”. 9. You can connect to the share folder though this link via HTTP/WebDAV.
  • Page 116 Mac OS X Follow the steps below to connect to your NAS via WebDAV on Mac OS X. Client Operating System: Mac OS X Snow Leopard (10.6.1) 1. Open “Finder” > “Connect to Server”, and enter the URL of the share folder. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME 2.
  • Page 117 3. You can connect to the share folder through this link via HTTP/WebDAV. 4. You can also find the mount point in the “SHARED” category in Finder and make it one of the login items. Note that the instructions above are based on Mac OS X 10.6, and can be applied to 10.4 or later.
  • Page 118 Ubuntu Follow the steps below to connect to your NAS via WebDAV on Ubuntu. Client Operating System: Ubuntu 9.10 Desktop 1. Open “Places” > “Connect to Server…”...
  • Page 119 2. Select “WebDAV (HTTP)” or “Secure WebDAV (HTTPS)” for the Service type according to your NAS settings and enter your host information. Enter the user name and the password which has the WebDAV privilege to connect to this share folder. Click “Connect” to initialize the connection.
  • Page 120 3. This WebDAV connection has been established successfully, a linked folder will be created on the desktop automatically.
  • Page 121 MySQL Management You may install phpMyAdmin software and save the program files in the “Web” share folder of the NAS. You can change the folder name and connect to the database by entering the URL in the browser. Note: The default user name of MySQL is “root”. The password is “admin”. Please change your root password immediately after logging in to the phpMyAdmin management interface.

  • Page 122: Network Service Discovery

    3.4.8 Network Service Discovery 3.4.8.1 UPnP Discovery Service When a device is added to the network, the UPnP discovery protocol allows the device to advertise its services to the control points on the network. By enabling the UPnP Discovery Service, the NAS can be discovered by any operating systems that support UPnP.

  • Page 123: Bonjour

    3.4.8.2 Bonjour By broadcasting the network service(s) with Bonjour, your Mac will automatically discover the network services (e.g. FTP) which are running on the NAS without the need to enter the IP addresses or configure the DNS servers. Note: You have to activate each service (e.g. FTP) on its setup page and then enable the service on the Bonjour page so that the NAS will advertise this service with Bonjour.

  • Page 124: Applications

    Applications 3.5.1 Web File Manager To connect to the files on the NAS by a web browser, enable Web File Manager. If the NAS is connected to the Internet and uses a valid IP address, you can access the files on the server by the web browser from anywhere. For more information, please refer to Chapter 6.

  • Page 125: Multimedia Station

    3.5.2 Multimedia Station To share the photos, music or video files on the NAS over the network, enable Multimedia Station. For further information of Multimedia Station, iTunes service and UPnP Media Server, please refer to Chapter 4. 3.5.3 Download Station The NAS supports PC-less BT, HTTP, and FTP download.

  • Page 126: Surveillance Station

    3.5.4 Surveillance Station The Surveillance Station enables you to monitor and record the live video of maximum 2-4* network cameras available on the network (LAN or WAN). *This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html Note: To use this feature on the TS-x39/509/809 series, please update the system...
  • Page 127 To set up your network surveillance system by the NAS, follow the steps below: 1. Plan your home network topology 2. Set up the IP cameras 3. Configure the camera settings on the NAS 4. Configure your NAT router (for remote monitoring over the Internet) 1.
  • Page 128 2. Set up the IP cameras In this example, two IP cameras will be installed. Connect the IP cameras to your home network. Then set the IP address of the cameras so that they are in the same LAN as the computer. Login the configuration page of the Camera 1 by IE browser. Enter the IP address of the first IP camera as 192.168.1.10.
  • Page 129 Click “Test” on the right to ensure the connection to the IP camera is successful. If your IP camera supports audio recording, you may enable the option on the “Recording Settings” page. Click “Apply” to save the changes. Configure the settings of the IP camera 2 following the above steps. After you have added the network cameras to the NAS, go to the “Live View”...
  • Page 130 To use other functions such as motion detection recording, scheduled recording, and video playback, please refer to the online help.
  • Page 131 4. Configure your NAT router (for remote monitoring over the Internet) To view the monitoring video and connect to the NAS remotely, you need to change the network settings by forwarding different ports to the corresponding LAN IP on your NAT router. Change the port settings of the NAS and the IP cameras The default HTTP port of NAS is 8080.
  • Page 132 Next, login the Surveillance Station. Go to “Settings” > “Camera Settings”. Enter the port numbers of the IP camera 1 and the IP camera 2 as 192.168.1.10 port 81 and 192.168.1.20 port 82 respectively. Enter the login name and the password for both IP cameras.
  • Page 133 Connect to the snapshots and video recordings of Surveillance Station All the snapshots are saved in “My Documents” > “Snapshot” (Windows XP) in your computer. If you are using Windows 7 or Vista, the default directory is “Documents” > “Snapshot”. The video recordings will be saved in \\NASIP\Qrecordings or \\NASIP\Recordings.

  • Page 134: Itunes Service

    3.5.5 iTunes Service The MP3 files on the Qmultimedia/ Multimedia folder of the NAS can be shared to iTunes by this service. All the computers with iTunes installed on LAN are able to find, browse, and play the shared music files on the NAS. To use the iTunes service, make sure you have installed the iTunes program on your computer.
  • Page 135 Click “Smart Playlist” to enter the smart playlist page. You can define the playlist rules to categorize the songs into different playlists. If there is no song that matches the rules on the playlist, the iTunes client will not show the playlist. For detailed operation, refer to the online help.
  • Page 136 Click the triangle icon next to the NAS name. The smart playlists defined earlier will be shown. The songs are categorized accordingly. You can start to use iTunes to play the music on your NAS. Note: You can download the latest iTunes software from official Apple website http://www.apple.com/.

  • Page 137: Upnp Media Server

    3.5.6 UPnP Media Server The NAS is built-in with TwonkyMedia, DLNA compatible UPnP media server. Enable this function and the NAS will share particular music, photos, or video files to the DLNA network. You can use DLNA compatible digital media players to play the multimedia files on the NAS on your TV or acoustic sound system.
  • Page 138 About UPnP and DLNA Universal Plug and Play (UPnP) is a set of computer network protocols promulgated by the UPnP Forum. The purpose of UPnP is to allow the devices to connect seamlessly and to simplify the implementation of the networks at home and in the corporate environment.

  • Page 139: Mysql Server

    3.5.7 MySQL Server Note: To use this feature on the TS-x39/509/809 series, please update the system firmware with the image file enclosed in the product CD or download the latest system firmware from http://www.qnap.com/. You can enable MySQL Server as the website database. Enable TCP/IP Networking You can enable this option to configure MySQL server of the NAS as a database server of another web server in remote site through Internet connection.
  • Page 140 Note: Do not delete the phpMyAdmin folder. You can rename this folder but the link  on the MySQL server page will not be updated. To connect to the renamed folder, you can enter the link http://NAS IP/renamed folder in the web browser. The phpMyAdmin folder is created after the first-time installation.

  • Page 141: Qpkg Plugins

    3.5.8 QPKG Plugins You can install the QPKG packages to add more functions to the NAS. Click “GET QPKG”. Before you install the packages, make sure the files are correct, read the instructions carefully, and back up all the important data on the NAS. Download the package you want to install on the NAS to your computer.

  • Page 142: Backup

    Backup 3.6.1 External Drive You can back up the local drive data to an external storage device. Select to execute instant, automatic, or scheduled backup, and configure the settings. Backup Now: To back up the data to the external storage device immediately. ...

  • Page 144: Data Copy By The Front Usb Port

    3.6.2 USB One Touch Copy You can configure the bahaviour of the USB one touch copy button on this page. The following three functions are available: Copy from the front USB storage to a directory of the internal drive of the NAS. ...

  • Page 145: Remote Replication

    3.6.3 Remote Replication 3.6.3.1 Remote Replication You can use this option to back up the files on the NAS to another QNAP NAS or Rsync server over LAN or the Internet. Make sure a network share has been created before adding a remote replication task.
  • Page 146 Follow the steps below to create a remote replication job for backup from the NAS to another QNAP NAS. 1. Click “Create New Replicating Job” to create a new task. 2. Select the server type and enter the job name. 3.

  • Page 147: Amazon S3

    3.6.3.2 Amazon S3 Amazon S3 (Simple Storage Service) is an online storage web service offered by AWS (Amazon Web Services). It provides a simple web services interface that can be used to store and retrieve the data from anywhere on the web. With Amazon S3, you can upload the data from your NAS to Amazon S3 or download the data from Amazon S3 to your NAS.
  • Page 148 4. Specify the local directory on the NAS for replication. 5. Enter the replication schedule. 6. Click “Finish”. The replication job will be executed according to your schedule.

  • Page 149: Time Machine

    3.6.4 Time Machine You can enable Time Machine support to use the NAS as a backup destination of multiple Mac by the Time Machine feature on OS X. This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html To use this function, follow the steps below.
  • Page 150 Configure the backup settings on Mac: 1. Open Time Machine on your Mac and click “Select Backup Disk”. 2. Select the TMBackup on your NAS from the list and click “Use for Backup”.
  • Page 151 3. Enter the user name and password to login the QNAP NAS. Then click “Connect”. Registered user name: TimeMachine Password: The password you have configured on the NAS. The password is empty by default. 4. Upon successful connection, the Time Machine is switched “ON”. The available space for backup is shown and the backup will start in 120 seconds.

  • Page 152: External Device

    External Device 3.7.1 External Storage Device The NAS supports USB disks and thumb drives for extended storage. Connect the USB device to the USB port of the NAS, when the device is successfully detected, the details are shown on this page. It may take tens of seconds for the NAS server to detect the external USB device successfully.

  • Page 153: Usb Printer

    3.7.2 USB Printer To provide printer sharing function for the network users, you can simply connect a USB printer to the USB port of the NAS. The NAS detects the printer automatically. Up to 3 printers are supported. Note: Please connect a USB printer to the NAS after the software configuration is ...

  • Page 154: Windows Xp Users

    3.7.2.1 Windows XP Users Method 1 1. Enter \\NAS IP in Windows Explorer. 2. A printer icon is shown as a network share on the server. Double click the icon. 3. Install the printer driver. 4. When finished, you can start to use the network printer service of the NAS.
  • Page 155 Method 2 The following configuration method has been verified on Windows XP only: Open “Printers and Faxes”. Delete the existing network printer (if any). Right click the blank area in the Printers and Faxes window. Select “Server Properties”. Click the “Ports” tab and delete the ports configured for the previous network printer (if any).

  • Page 156: Windows Vista/ Windows 7 Users

    3.7.2.2 Windows Vista/ Windows 7 Users 1. On the Run menu, enter \\NAS IP. 2. Find the network printer icon and double click it.
  • Page 157 3. Install the correct printer driver. 4. When finished, print a test page to verify the printer is ready to use.

  • Page 158: Mac Os X 10.4

    3.7.2.3 Mac OS X 10.4 1. On the toolbar, click “Go/ Utilities”. 2. Click “Printer Setup Utility”.
  • Page 159 3. Click “Add”. 4. Press and hold the “alt” key on the keyboard and click “More Printers” concurrently.
  • Page 160 5. In the pop up window: Select “Advanced”*. Select “Windows Printer with SAMBA”. Enter the printer name. Enter the printer URI, the format is smb://NAS IP/printer name. The printer name is found on the “Device Configuration” > “USB Printer page”. Select “Generic”...
  • Page 161 6. The printer appears on the printer list. It is ready to use. Note: The network printer service of the NAS supports Postscript printer on Mac OS only.

  • Page 162: Mac Os X 10.5

    3.7.2.4 Mac OS X 10.5 If you are using Mac OS X 10.5, follow the steps below to configure the printer function of the NAS. 1. Make sure your printer is connected to the NAS and the printer information is displayed correctly on the “USB Printer”...
  • Page 163 2. Go to “Network Services” > “Microsoft Networking”. Enter a workgroup name for the NAS. You will need this information later. 3. Go to “Print & Fax” on your Mac.
  • Page 164 4. Click + to add a printer.
  • Page 165 5. Select the NAS workgroup and find the printer name. 6. Enter the user name and password to login the printer server on the NAS.
  • Page 166 7. Select the printer driver.
  • Page 167 8. After installing the printer driver correctly, you can start to use the printer.

  • Page 168: Ups Settings

    3.7.3 UPS Settings You can connect a UPS (uninterruptible power supply) to the NAS and enable the UPS support. When an expected power outage occurs, the UPS is able to supply the power to the NAS continuously. You can also configure the settings to turn off the NAS after the AC power fails.
  • Page 169 Behaviour of the UPS feature of the NAS: In case of power loss and power recovery, the events will be logged in the “System Event Logs”. During a power loss, the NAS will wait for the specified time you enter in the “UPS Settings”...

  • Page 171: System Status

    System Status 3.8.1 System Information You can view the system information such as CPU usage and memory on this page.

  • Page 172: System Service

    3.8.2 System Service You can view the current network settings and status of the NAS in this section.

  • Page 173: Resource Monitor

    3.8.3 Resource Monitor You can view the CPU usage, disk usage, and bandwidth transfer statistics of the NAS on this page.

  • Page 174: Chapter 4 Multimedia Station

    Chapter 4 Multimedia Station The NAS provides a user-friendly web management interface for you to manage your albums easily. You can view the images and multimedia files, or browse the photos by thumbnail preview. Upload photos by web administration 1. Go to “Applications” > “Multimedia Station”. Enable the service. 2.
  • Page 175 3. Click “Login” on the top right hand corner. Login with the administrator name and password to manage the Multimedia Station. You can create the user accounts to allow the users to read the multimedia files. 4. Click “Browse” to select the multimedia file and then click “Upload” to upload the file to the folder.
  • Page 176 Upload the photos to the share folder of the NAS directly You can upload the multimedia files to the NAS directly by the following steps. Open the Windows Run menu. Enter \\NAS name or \\NAS IP to connect to the share folder on the NAS.
  • Page 177 Buttons on the Multimedia Station page Sort the files by name Sort the files by size Sort the files by date Return to the previous page Return to Home Create a folder Rename a file or folder Select all Select none Delete Support file format list Type...
  • Page 178 View the photo information 1. To view the detailed information of a photo, click the thumbnail of the picture. 2. The information of the photo, e.g. file name, resolution, size, camera producer will be shown on the right. You can enter a description of the picture and click “Submit”.
  • Page 179 Buttons description You can use the buttons on top of the photo to manage the album. Return to the previous level Previous image Next image Rotate the image anticlockwise Rotate the image clockwise Zoom in Zoom out Play the slideshow. Select the time interval in seconds. Click “play”...
  • Page 180 Play music or video files To play the music or video files on the Multimedia Station, click the thumbnail of the file displayed on the page. The file will be played by the default music or video playing program of your PC. *It is recommended to use Windows Media Player 10.0 or above as the default playing program.
  • Page 181 Configure album authority 1. After logging in as the administrator (admin), click to enter the configuration page for album authority. 2. You can view, add, delete, and edit the users. 3. You can edit the user profile and album access authority on this page.

  • Page 182: Chapter 5 Download Station

    Chapter 5 Download Station The NAS supports BT, HTTP, and FTP download. You can add the download tasks to the NAS and let the server finish the downloading independent of PC. Warning: Please be warned against illegal downloading of copyrighted materials.
  • Page 183 Select “Add new BT task” or “Add new FTP/HTTP task”. (A) Add a new BT task Click “Add new BT task” on the left and upload a torrent file. You can download the legal torrent files from the Internet. There are websites that provide legally shared torrents e.g.
  • Page 184 4. After uploading a download task, the task will appear on the “View Run List”. 5. You can select a download task and click “BT download property” to enable or disable the DHT public network and configure the sharing time after the download completes.
  • Page 185 6. Click “Set Config” and enter the number of the maximum tasks you want to download at the same time (Default number: 3). Enter the maximum download rate (default value is 0, which means unlimited). Enter the maximum upload rate (default value is 0, which means unlimited). Enter the port range for the Download Station (default range is 6881-6999).
  • Page 186 7. To stop a running download task, select the task in View Run list and click “Pause/ Restart download task”. You can view tasks that are paused or finished in View Pause List and View Finish List respectively. To restart a paused task, select the task in View Pause List and click “Pause/ Restart download task”.
  • Page 187 Dump Diagnostic Information To view the diagnostic details of a download task, select a task on the list and click “Dump Diagnostic Information”. You can right click the download task to configure the download settings.
  • Page 188 The common reasons for slow BT download rate or download error are as below: (1) The torrent file has expired, the peers have stopped sharing this file, or there is an error in the file. (2) The NAS has configured to use fixed IP but DNS server is not configured, or DNS server fails.

  • Page 189: Use Download Software Qget

    Use Download Software QGet QGet is a powerful management utility for maintaining the BT, HTTP and FTP download tasks of multiple NAS servers via LAN or WAN. By using QGet, you no longer need to login the Download Station web interface of multiple servers and manage the settings one by one.
  • Page 190 2. Follow the instructions to install QGet. 3. Run QGet from the installed location. 4. For the details of using QGet, please refer to the online help.

  • Page 191: Chapter 6 Web File Manager

    Chapter 6 Web File Manager To use Web File Manager, go to “Applications” > “Web File Manager”. Enable the service. Click “Web File Manager” on the top or on the login page of the NAS to connect to the Web File Manager. If you login the service from the login page of the NAS, you are required to enter the user name and password.
  • Page 192 You can organize the network share folders of the NAS. With Web File Manager, you can upload, download, rename, move, copy, or delete the files and folders in the network shares. Upload file To use this feature, install Adobe Flash plugin for your web browser. Open the folder to upload file to.
  • Page 193 Download file Select a file or folder to download. Right click the mouse and select “Download” or click to download the file. Create folder Select a network share or folder in which you want to create a new folder. ii. Click (Create Folder).
  • Page 194 Extract files To extract a zipped file on the NAS, right click the zipped file and select “Extract”. Select the files to extract and configure the extraction settings.

  • Page 195: Chapter 7 Netbak Replicator

    Chapter 7 NetBak Replicator NetBak Replicator is a powerful program installed in the user’s system (Windows OS only) for data backup. You can back up any files or folders on the local PC to the share folders on the NAS over LAN or WAN. Main Functions Backup ...
  • Page 196 Install NetBak Replicator Run the NAS CD-ROM disc. Select “Install NetBak Replicator”. Follow the instructions to install NetBak Replicator. Upon successful installation, a shortcut icon will be shown on the Desktop. Double click the icon to run NetBak Replicator.
  • Page 197 Use NetBak Replicator 1. Before using NetBak Replicator, login the web administration page of the NAS and go to “Access Right Management” > “Share Folders” to create a share folder for backup. Make sure the share folder is open for everyone access or you login the share folder with an authorized account by NetBak Replicator.
  • Page 198 3. When the following window appears, all the NAS on the LAN will appear on the left list. Select a server and a share folder on the right. NetBak Replicator also supports backup over WAN, enter the IP address of the NAS for data backup directly and select a share folder.
  • Page 199 Description of the buttons on NetBak Replicator Open Configuration: Open a previously saved configuration file of NetBak Replicator. Save Configuration: Save the current settings on NetBak Replicator. The file will be named as *.rpr Select All: Select all the options. Clear All: Unselect all the options.
  • Page 200  Backup Select the files and folders for backup.
  • Page 201  Start When you have selected the files for backup to the NAS, click “Start”. The program will start to copy the files to the specified share folder on the NAS.
  • Page 202  File Filter Click “File Filter” on NetBak Replicator to select file format to be skipped from backup. Then click “OK”.
  • Page 203  Schedule Click “Schedule” on the main page of NetBak Replicator. Then select the option “Enable Backup Schedule” and select the frequency and time for backup. Click “OK” to confirm.
  • Page 205  Monitor Select a folder for monitoring. When this option is enabled, all the new and modified files on the PC will be copied to the NAS instantly. Other files will be gray and cannot be selected. Click “Monitor” again to stop monitoring.
  • Page 206  Save as Defaults Click this button to save the current settings of NetBak Replicator as the defaults. When you login again, the program will load the default settings automatically. You can also select to load the utility automatically when Windows starts.
  • Page 207  Restore Follow the steps below to restore the files from the NAS to your PC. a. Click to select the NAS and the share folder (the restore source). b. Click the “Restore” tab on NetBak Replicator. c. Select to restore the data to the original path or click to specify the restore location manually.
  • Page 208 Options: Select the behaviour of NetBak Replicator if the restored file exists on the destination and when an error occurs during the process.
  • Page 209  a. Save As…: To save all the logs on NetBak Replicator, click this button. All the logs will be saved as a text file. b. Clear All: Click this button to clear all the logs. c. Option: Select the type of logs to be recorded― “Record all logs” or “Record error logs only”.

  • Page 210: Chapter 8 Active Directory

    Chapter 8 Active Directory Active Directory is a Microsoft directory used in Windows environments to centrally store, share, and manage the information and resources on your network. It is a hierarchical data centre which centrally holds the information of the users, user groups, and the computers for secure access management.
  • Page 211 Go to “Network Services” > “Microsoft Networking”. Enable AD Domain Member, and enter the AD domain information. Note: Enter a fully qualified AD domain name, e.g. qnap-test.com  The AD user entered here must have the administrator access right to the AD ...
  • Page 212 Windows 2003: You may check the AD server name and AD domain name in “System Properties”. Windows Server 2008: You may check the AD server name and domain name in “Control Panel” > “System”.
  • Page 213 NAS is earlier than 3.2.0, only the local NAS users are allowed to login the NAS by Web File Manager and WebDAV. For TS-109/209/409/509 series Turbo NAS, if the AD domain is based on  Windows 2008 Server, the NAS firmware must be updated to version 2.1.2 or later.
  • Page 214 Windows 7: If you are using a Windows 7 PC which is not a member of an Active Directory, while your NAS is an AD domain member and its firmware version is earlier than v3.2.0, change your PC settings as shown below to allow your PC to connect to the NAS. (a) Go to the “Control Panel”, and click “Administrative Tools”.
  • Page 215 Go to “Local Policies” > “Security Options”. Select “Network security: LAN Manager authentication level”. (d) Select the “Local Security Setting” tab, and select “Send LM & NTLMv2 – use NTLMv2 session security if negotiated” from the list. Then click "OK".

  • Page 216: Connect To The Nas Via Linux Os

    Chapter 9 Connect to the NAS via Linux OS In addition to Microsoft and Mac OS, the NAS also supports Linux systems through the NFS service: 1. On Linux, run the following command: mount -t nfs <NAS IP>:/<Network Share Name> <Directory to Mount>...

  • Page 217: Chapter 10 Nas Maintenance

    Chapter 10 NAS Maintenance 10.1 Restart/ Shut down Server Follow the steps below to restart or shut down the NAS. 1. Login the NAS as an administrator. Go to “System Administration” > “Power Management”. 2. Click “Restart” to reboot the server or “Shut Down” to turn off the server. You can also press the power button for 1.5 seconds* to turn off the NAS.
  • Page 218 You can use Finder to restart or shut down the server. You must have an administrator account to perform this action.

  • Page 219: Reset Administrator Password And Network Settings

    10.2 Reset Administrator Password and Network Settings Note: To reset the NAS by the reset button, the option “Enable configuration reset switch” in “System Administration” > “Hardware” must be activated. System Basic system reset Advanced system reset (1 beep) (2 beeps) All NAS models Press the reset button for Press the reset button for 10...
  • Page 220 Advanced system reset (10 sec) When you press the reset button for 10 seconds, you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by the web-based system reset in “Administration” > “Restore to Factory Default”...

  • Page 221: Disk Failure Or Malfunction

    10.3 Disk Failure or Malfunction When you encounter disk malfunction or failure, do the following: Record the malfunction status or error messages shown in Event Logs. Stop using the failed NAS and turn off the server. Contact the technical support. Note: The NAS must be repaired by professional technicians, do not try to repair the ...

  • Page 222: System Temperature Protection

    10.6 System Temperature Protection The NAS shuts down automatically for hardware protection when any of the following criteria is met: The system temperature exceeds 70°C (158°F)  The CPU temperature exceeds 85°C (185°F)  The hard drive temperature exceeds 65°C (149°F)* ...

  • Page 223: Chapter 11 Raid Abnormal Operation Troubleshooting

    Chapter 11 RAID Abnormal Operation Troubleshooting If the RAID configuration of your NAS is found abnormal or there are error messages, please try the following solutions: Note: You must back up the important data on the NAS first to avoid any potential data loss.
  • Page 224 Situation 2: The error is caused by an existing drive (e.g., HDD 2) in the RAID configuration. If the RAID configuration is RAID 1, you can do either one of the following: a. Back up the drive data to another storage device. Then reinstall and set up the NAS.

  • Page 225: Chapter 12 Use The Lcd Panel

    Chapter 12 Use the LCD Panel * This section is applicable to NAS models with LCD panel only. The NAS provides a handy LCD panel for you to perform disk configuration and view the system information. When the NAS is started up, you will be able to view the server name and IP address: N A S 5 F 4 D E 3 1 6 9 .
  • Page 226 For example, when you turn on the NAS with 5 hard drives installed, the LCD panel shows: C o n f i g . D i s k s ? R A I D 5 → You can press the “Select” button to browse more options, e.g. RAID 6. Press the “Enter”...
  • Page 228 View system information by the LCD panel When the LCD panel shows the server name and IP address, you may press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3.
  • Page 229 Physical disk In Physical disk, you can view the following options: Disk Info Back to Main Menu The disk info shows the temperature and the capacity of the hard drive. D i s k : 1 T e m p : 5 0 °...
  • Page 230 System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : ° S y s T e m p : ° S y s F a n : 8 6 5 R P M Shut down Use this option to turn off the NAS.
  • Page 231 System Messages When the NAS encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s .

  • Page 232: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnap.com/ MSN: q.support@hotmail.com Skype: qnapskype Forum: http://forum.qnap.com/ Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: 909-595-2819 ext. 185 Address: 168 University Parkway Pomona, CA 91768-4300 Service Hours: 08:00-17:00 (GMT- 08:00 Pacific Time, Monday to Friday)

  • Page 233: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works.
  • Page 234 copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed, so that their problems will not be attributed erroneously to authors of previous versions.
  • Page 235 requiring copyright permission, other than the making of an exact copy. The resulting work is called a “modified version” of the earlier work or a work “based on” the earlier work. A “covered work” means either the unmodified Program or a work based on the Program.
  • Page 236 which an implementation is available to the public in source code form. A “Major Component”, in this context, means a major essential component (kernel, window system, and so on) of the specific operating system (if any) on which the executable work runs, or a compiler used to produce the work, or an object code interpreter used to run it.
  • Page 237 outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below. Sublicensing is not allowed; section 10 makes it unnecessary. 3. Protecting Users' Legal Rights From Anti-Circumvention Law. No covered work shall be deemed part of an effective technological measure under any applicable law fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996, or similar laws prohibiting or restricting circumvention of such measures.
  • Page 238 requirement in section 4 to “keep intact all notices”. c) You must license the entire work, as a whole, under this License to anyone who comes into possession of a copy. This License will therefore apply, along with any applicable section 7 additional terms, to the whole of the work, and all its parts, regardless of how they are packaged.
  • Page 239 accord with subsection 6b. d) Convey the object code by offering access from a designated place (gratis or for a charge), and offer equivalent access to the Corresponding Source in the same way through the same place at no further charge. You need not require recipients to copy the Corresponding Source along with the object code.
  • Page 240 use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the Corresponding Source conveyed under this section must be accompanied by the Installation Information.
  • Page 241 a) Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b) Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it;...
  • Page 242 However, if you cease all violation of this License, then your license from a particular copyright holder is reinstated (a) provisionally, unless and until the copyright holder explicitly and finally terminates your license, and (b) permanently, if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation.
  • Page 243 under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts. You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License.
  • Page 244 other readily accessible means, then you must either (1) cause the Corresponding Source to be so available, or (2) arrange to deprive yourself of the benefit of the patent license for this particular work, or (3) arrange, in a manner consistent with the requirements of this License, to extend the patent license to downstream recipients.
  • Page 245 obligations, then as a consequence you may not convey it at all. For example, if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you convey the Program, the only way you could satisfy both those terms and this License would be to refrain entirely from conveying the Program.
  • Page 246 WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

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