QNAP TS-859 User Manual
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QNAP TS-859 User Manual

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Turbo NAS
User Manual (Version: 3.2.0)
©Copyright 2009. QNAP Systems, Inc. All Rights Reserved.

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Summary of Contents for QNAP TS-859

  • Page 1 Turbo NAS User Manual (Version: 3.2.0) ©Copyright 2009. QNAP Systems, Inc. All Rights Reserved.
  • Page 2 All brands and products names referred to are trademarks of their respective holders. DISCLAIMER In no event shall the liability of QNAP Systems, Inc. (QNAP) exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation.

  • Page 3: Table Of Contents

    Table of Contents TABLE OF CONTENTS ........................3 SAFETY WARNINGS..........................7 CHAPTER 1 INSTALL THE NAS....................8 ....................8 OMPATIBILITY ......................9 HECK YSTEM TATUS CHAPTER 2 USE THE POWERFUL SERVICES OF NAS ............12 CHAPTER 3 SERVER ADMINISTRATION ................16 .......................18 YSTEM DMINISTRATION 3.1.1 General Settings ......................19 3.1.1.1...
  • Page 4 3.1.9.3 On-line Users ..........................44 3.1.9.4 Syslog ............................44 3.1.10 Firmware Update......................45 3.1.11 Restore to Factory Default ..................... 48 ........................49 ANAGEMENT 3.2.1 Volume Management.......................49 3.2.2 RAID Management ......................53 3.2.3 HDD SMART ........................58 3.2.4 Encrypted File System ....................59 3.2.5 iSCSI ..........................60 3.2.5.1 iSCSI Target ..........................
  • Page 5 3.5.6 UPnP Media Server...................... 134 3.5.7 MySQL Server....................... 136 3.5.8 QPKG Plugins ......................138 ..........................139 ACKUP 3.6.1 External Drive ......................139 3.6.2 USB One Touch Copy ....................141 3.6.3 Remote Replication....................... 142 3.6.3.1 Remote Replication ......................... 142 3.6.3.2 Amazon S3..........................144 3.6.4 Time Machine .......................
  • Page 6 10.6 ..................219 YSTEM EMPERATURE ROTECTION CHAPTER 11 RAID ABNORMAL OPERATION TROUBLESHOOTING ......220 CHAPTER 12 USE THE LCD PANEL..................222 TECHNICAL SUPPORT........................228 GNU GENERAL PUBLIC LICENSE ....................229...

  • Page 7: Safety Warnings

    Safety Warnings The NAS can operate normally in the temperature of 0ºC-40ºC and relative humidity of 0%-95%. Please make sure the environment is well-ventilated. The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90-264V). Do not place the NAS in direct sunlight or near chemicals.

  • Page 8: Chapter 1 Install The Nas

    Hard Disk Compatibility List This product works with 2.5-inch/ 3.5-inch SATA hard disk drives from major hard disk brands. For the HDD compatibility list, please visit http://www.qnap.com/. QNAP disclaims any responsibility for product damage/ malfunction or data loss/ recovery due to misuse or improper installation of hard disks in any occasions for any reasons.

  • Page 9: Check System Status

    Check System Status LED Display & System Status Overview Colour LED Status Description 1) A USB device (connected to front USB port) is being detected 2) A USB device (connected to front USB port) is being removed from Flashes blue the NAS every 0.5 sec 3) The USB device (connected to the...
  • Page 10 The hard drive can be accessed Orange The NAS is connected to the network Orange Flashes The NAS is being accessed from the orange network * This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html...
  • Page 11 1) The NAS is turned off by force shutdown (hardware shutdown) 2) The NAS has been turned on successfully and is ready * This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html...

  • Page 12: Use The Powerful Services Of Nas

    Chapter 2 Use the Powerful Services of NAS A. Use the network shares You can access the network shares of the NAS by the following means: a. Open My Network Places and find the workgroup of the NAS. If you cannot find the server, browse the whole network to search for the NAS.
  • Page 13 B. Manage the NAS ® Manage the NAS using web browser by Windows or Mac 1. You can access the NAS web administration page by the following methods: a. Use the Finder to find the NAS. b. Open a web browser and enter http://[NAS IP]:8080 The default NAS IP is 169.254.100.100:8080.
  • Page 14 3. You can select to browse the NAS UI with Standard view or Flow view. Standard view: Flow view:...
  • Page 15 4. You can select the display language on the drop-down menu on the login page of the NAS or after you login the NAS. 5. The NAS supports SSL secure login which enables you to configure and manage the server by encrypted transfer. To use this function, check the box “SSL login”...

  • Page 16: Chapter 3 Server Administration

    Chapter 3 Server Administration There are 8 main sections in server administration. Click the triangle icon next to the section name to expand the tree and view the items listed under each section.
  • Page 17 To access the services such as Web File Manager, Download Station, Multimedia Station, and Surveillance Station, you can select the services from the drop-down menu or click the icons on the login page. After you login the NAS, you can click the icons on top of the page to access the services.

  • Page 18: System Administration

    System Administration You can configure the general system settings, network settings, and hardware settings, update the firmware, etc. in this section.

  • Page 19: General Settings

    3.1.1 General Settings 3.1.1.1 System Administration Enter the name of the NAS. The server name can be 14 characters long at maximum, which supports alphabets, numbers, and hyphen (-). The server does not accept names with space, period (.), or names in pure number. Assign a port for the system management.

  • Page 20: Date And Time

    3.1.1.2 Date and Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may occur: • When using a web browser to access the server or save a file, the display time of the action will be incorrect.

  • Page 21: Daylight Saving Time

    3.1.1.3 Daylight Saving Time If your region adopts daylight saving time (DST), you can enable “Adjust system clock automatically for daylight saving time”. Click “Apply”. The latest DST schedule of the time zone you select in the “Date and Time” section will be shown. The system time will be adjusted automatically according to the DST.

  • Page 22: Language

    3.1.1.4 Language Select the language the NAS uses to display files and directories. Note: All the files and directories on the NAS will be created using Unicode encoding. If your FTP clients or the OS of your PC does not support Unicode, e.g. ®...

  • Page 23: Network

    3.1.2 Network 3.1.2.1 TCP/IP IP Address You can configure the TCP/IP settings of the NAS on this page. Click to edit the network settings. Obtain the IP address settings automatically via DHCP If your network supports DHCP, the NAS will use DHCP protocol to retrieve the IP address and related information automatically.
  • Page 24 acquire an IP address from the DHCP server again. For example, to establish a DLNA network and share the multimedia files on the NAS to the DLNA digital media players via UPnP while there is no NAT gateway that supports DHCP server, you can enable the DHCP server feature of the NAS. The NAS will allocate dynamic IP address to the media players or other clients automatically.
  • Page 25 IEEE 802.3ad The Ethernet interfaces are aggregated in a group and each slave shares the same speed. This mode provides load balancing and fault tolerance. Make sure the switch supports IEEE 802.3ad standard and the correct LACP mode is configured. Balance-tlb (Adaptive Channel bonding that does not require any special Transmit Load Balancing)
  • Page 26 iii. DNS Server Primary DNS Server: Enter the IP address of the primary DNS server. Secondary DNS Server: Enter the IP address of the secondary DNS server. Note: 1. Please contact your ISP or network administrator for the IP address of the primary and the secondary DNS servers.

  • Page 27: Ddns

    IP address is changed, the NAS will inform the DDNS provider automatically to ensure it can be accessed via the host name. For the information of setting up the DDNS and port forwarding on the NAS, please refer to the online tutorial: http://www.qnap.com/pro_features.asp.

  • Page 28: Ipv6

    3.1.2.3 IPv6 The NAS supports IPv6 connectivity with “stateless” address configurations and RADVD (Router Advertisement Daemon) for IPv6, RFC 2461 to allow the hosts on the same subnet to acquire IPv6 addresses from the NAS automatically. The services on the NAS that support IPv6 include: Remote replication Web Server iSCSI (Virtual disk drives)
  • Page 29 To use this function, check the box “Enable IPv6” and click “Apply”. The NAS will restart. After the system restarts, login the IPv6 page again. The settings of the IPv6 interface will be shown. Click to edit the settings. IPv6 Auto Configuration If you have an IPv6 enabled router on the network, select this option to allow the NAS to acquire the IPv6 address and the configurations automatically.

  • Page 30: Hardware

    3.1.3 Hardware You can enable or disable the hardware functions of the NAS. Enable configuration reset switch You can press the reset button for 3 seconds to reset the administrator password and the system settings to default. Enable hard disk standby mode When this function is enabled, the hard disk(s) will go to standby mode if there is no access within the specified period.
  • Page 31 speed continuously. Enable redundant power supply on the web-based interface: If you have two power supply units installed on the NAS, follow the steps below to enable redundant power supply. Redundant power supply allows the NAS to operate normally when the primary power supply unit fails or is removed accidentally.

  • Page 32: Security

    3.1.4 Security 3.1.4.1 Security Level Enter the IP address or network from which the connections to this server are allowed or rejected. When the connection of a host server is denied, all protocols of that server are not allowed to access the local server. After changing the settings, click “Apply”...

  • Page 33: Network Access Protection

    3.1.4.2 Network Access Protection The network access protection enhances the security of the system and prevents unwanted intrusion. You can select to block the IP for a certain period of time or forever if the IP fails to login the server from a particular connection method.

  • Page 34: Import Ssl Secure Certificate

    3.1.4.3 Import SSL Secure Certificate The Secure Socket Layer (SSL) is a protocol for encrypted communication between web servers and browsers for secure data transfer. You can upload a secure certificate issued by a trusted provider. After you have uploaded a secure certificate, you can access the administration interface by SSL connection and there will not be any alert or error message.

  • Page 35: Notification

    3.1.5 Notification 3.1.5.1 Configure SMTP Server The NAS supports email alert to inform you about the system errors and warning. To receive the alert by email, configure the SMTP server. SMTP Server: Enter the SMTP server name, e.g. smtp.gmail.com. Port Number: Enter the port number for the SMTP server. The default port number is 25.

  • Page 36: Configure Smsc Server

    3.1.5.2 Configure SMSC Server You can configure the SMS server settings to send SMS messages from the NAS. The default SMS service provider is Clickatell. You may also add your own SMS service provider by selecting “Add SMS Provider” on the drop down menu. When you select “Add SMS service provider”, you need to enter the name of the SMS provider and the URL template text.

  • Page 37: Alert Notification

    Enter the email address and mobile phone number to receive the alerts. Make sure you have entered the correct SMTP server and the SMSC server settings. If you do not want to receive any alerts, select “No alert” for both settings. For the online tutorial, please visit http://www.qnap.com/pro_features.asp.

  • Page 38: Power Management

    This function is applicable to certain models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html Power resumption settings Configure the NAS to resume to the previous power-on or power-off status, turn on or remain off when the AC power resumes after a power outage.

  • Page 40: Network Recycle Bin

    3.1.7 Network Recycle Bin This function enables the files deleted on the shares of the NAS to be removed to Network Recycle Bin to reserve the files temporarily. To enable this function, check the box “Enable Network Recycle Bin” and click “Apply”. The system will create a network share “Network Recycle Bin”...

  • Page 41: Backup/ Restore Settings

    3.1.8 Backup/ Restore Settings To back up all the settings, including the user accounts, server name and network configuration etc., click “Backup” and select to open or save the setting file. To restore all the settings, click “Browse” to select a previously saved setting file and click “Restore”.

  • Page 42: System Logs

    3.1.9 System Logs 3.1.9.1 System Event Logs The NAS can store 10,000 recent event logs, including warning, error, and information messages. In case of system malfunction, the event logs can be retrieved to analyze the system problems. Tip: You can right click a log and delete the record.

  • Page 43: System Connection Logs

    3.1.9.2 System Connection Logs The system supports logging HTTP, FTP, Telnet, SSH, AFP, NFS, SAMBA, and iSCSI connections. Click “Options” to select the connection type to be logged. The file transfer performance can be slightly affected by enabling the event logging. Tip: You can right click the log on the list of connection logs and select to delete the record or add the IP to banned list and select how long the IP should be banned.

  • Page 44: On-Line Users

    3.1.9.3 On-line Users The information of the on-line users accessing the system via networking services is shown in this page. Tip: You can right click a log and select to disconnect the IP connection and/or add the IP to the block list. 3.1.9.4 Syslog Syslog is a standard for forwarding log messages in an IP network.

  • Page 45: 3.1.10 Firmware Update

    Before updating the system firmware, make sure the product model and firmware version are correct. Follow the steps below to update firmware: Step 1: Download the release notes of the same version as the firmware from QNAP website http://www.qnap.com. Read the release notes carefully to make sure you need to upgrade the firmware.
  • Page 46 Update the system firmware by Finder You can update the system firmware by QNAP Finder. Select a NAS model and click “Update Firmware” from the “Tools” menu. Login as the administrator.
  • Page 47 Browse and select the firmware for the NAS. Click “Start” to update the system. Note: You can use the Finder to update all the servers of the same model on the same local network. Make sure you have administrator access to all the servers you want to update.

  • Page 48: 3.1.11 Restore To Factory Default

    3.1.11 Restore to Factory Default To reset all settings to default, click “RESET”. Caution: When you press “RESET” on this page, all the drive data, user accounts, network shares, and system settings are cleared and restored to default. Please make sure you have backed up all the important data and system settings before resetting the NAS.

  • Page 49: Disk Management

    Qweb/ Web*: The default network share for Web Server. Qrecordings/ Recordings*: The default network share of Surveillance Station. *TS-259/ TS-459/ TS-659/ TS-859 series only. Note: The default shares are created on the first disk volume and the directory cannot be changed.
  • Page 50 Disk Configuration Applied NAS Models Single disk volume All models RAID 1, JBOD (just a bunch of disks) 2-bay models or above RAID 5, RAID 6, RAID 5+hot spare, 4-bay models or above RAID 6+hot spare 5-bay models or above...
  • Page 51 Single Disk Volume Each hard disk drive is used as a standalone disk. If a disk is damaged, all the data will be lost. JBOD (Just a bunch of disks) JBOD is a collection of hard disk drives that does not offer any RAID protection. The data are written to the physical disks sequentially.
  • Page 52 To create a RAID 5 disk volume, a minimum of 3 hard disks are required. The storage capacity of a RAID 5 array equals (N-1). N is the total number of drive members in the array. RAID 6 Disk Volume The data are striped across all the drives in a RAID 6 array.

  • Page 53: Raid Management

    “Not active” to “Normal”. The disk volume can be used normally after successful recovery. Note: If the disconnected drive member is damaged, the RAID recovery function will not work. RAID recovery is not supported by TS-110, TS-210, TS-119. For the online tutorial, please visit http://www.qnap.com/pro_features.asp.
  • Page 54 RAID Level Traditional QNAP RAID 5 Traditional QNAP RAID 6 RAID 5 RAID 6 RAID Status Degraded mode N-1 & N-2 N-1 & N-2 Read Only N-1, bad blocks N-2, bad blocks Protection (for found in the found in the...
  • Page 55 The NAS supports the following actions according to the number of hard drives and disk configurations supported. Please refer to the following table for the details. Original Disk New Disk Configuration No. of New HDD Action Configuration * * No. of HDD No.
  • Page 56 Online RAID RAID 5 * 5 RAID 5 * 5 Capacity Expansion Online RAID RAID 5 * 6 RAID 5 * 6 Capacity Expansion Online RAID RAID 5 * 7 RAID 5 * 7 Capacity Expansion Online RAID RAID 5 * 8 RAID 5 * 8 Capacity Expansion Online RAID...
  • Page 57 Online RAID Level Single * 1 RAID 6 * 7 Migration Online RAID Level Single * 1 RAID 6 * 8 Migration Online RAID Level RAID 1 * 2 RAID 5 * 3 Migration Online RAID Level RAID 1 * 2 RAID 5 * 4 Migration Online RAID Level...

  • Page 58: Hdd Smart

    3.2.3 HDD SMART This page enables the users to monitor the hard drive health, temperature, and the usage status by the hard disk S.M.A.R.T. mechanism. Select the hard drive and you can view the following information by clicking the corresponding buttons. Field Description Summary...

  • Page 59: Encrypted File System

    This function is applicable to certain models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html You can manage the encrypted disk volumes on the NAS on this page. Each encrypted disk volume is locked by a particular key. The encrypted volume can be unlocked by the following methods: Encryption Password: Enter the encryption password to unlock the disk volume.

  • Page 60: Iscsi

    3.2.5 iSCSI The NAS supports built-in iSCSI service for server clustering and virtualized environments. Note: The NAS supports 8 iSCSI devices at maximum. 3.2.5.1 iSCSI Target Follow the steps below to configure the iSCSI target service on the NAS. 1. Click “Portal Management” tab and enable iSCSI target service. Apply the settings.
  • Page 61 3. When the wizard is shown, select to create an iSCSI target with a mapped LUN, an iSCSI target only, or an iSCSI LUN only. Click “Next”. 4. Create iSCSI target with a mapped LUN: Click “Next”.
  • Page 62 5. Enter the target name and target alias. You may check the options “Data Digest” and/or “Header Digest” (optional). These are the parameters that the iSCSI initiator will be verified when it attempts to connect to the iSCSI target.
  • Page 63 6. Enter the CHAP authentication settings. If you enter the user name and password settings under “Use CHAP authentication” only, only the iSCSI target authenticates the initiator, i.e. the initiators have to enter the user name password settings here to access the target. Mutual CHAP: Enable this option for two-way authentication between the iSCSI target and the initiator.
  • Page 64 7. Create an iSCSI LUN An iSCSI LUN is a logical volume mapped to the iSCSI target. Select one of the following modes to allocate the disk space to the LUN: Thin Provisioning: Select this option to allocate the disk space in a flexible manner.
  • Page 65 8. Confirm the settings and click “Next”. 9. When the target and the LUN have been created, click “Finish”.
  • Page 66 10. The target and LUN are shown on the list under the “Target Management” tab. Create more LUN for a target You can create multiple LUN for an iSCSI target. Follow the steps below to create more LUN for an iSCSI target. 1.
  • Page 67 2. Select “iSCSI LUN only” and click “Next”. 3. Select the LUN allocation method. Enter the LUN name, select the LUN directory, and specify the capacity for the LUN. Click “Next”.
  • Page 68 4. Select the target to map the LUN to. You can also select not to map the LUN for now. 5. Confirm the settings and click “Next”.
  • Page 69 6. When the LUN has been created, click “Finish” to exit the wizard. 7. The LUNs created can be mapped to and unmapped from the iSCSI target anytime. You can also unmap the LUN from a target and map it to another target.
  • Page 70 Item Status Description iSCSI target Ready The iSCSI target is ready but no initiator has connected to it yet. Connected The iSCSI target has been connected by an initiator. Disconnected The iSCSI target has been disconnected Offline The iSCSI target has been deactivated and cannot be connected by the initiator.
  • Page 71 Switch the mapping of an LUN Follow the steps below to switch the mapping of an LUN. 1. Select an LUN to unmap from an iSCSI target and click (Disable). 2. Next, click to unmap the LUN. The LUN will appear on the Un-Mapped iSCSI LUN List.
  • Page 72 After creating the iSCSI targets and LUN on the NAS, you can use the iSCSI initiator installed on your computer (Windows PC, Mac, or Linux) to connect to the iSCSI targets and LUN and use the disk volumes as the virtual drives on your computer. For the online tutorial, please refer to http://www.qnap.com/pro_features.asp.

  • Page 73: Advanced Acl

    3.2.5.2 ADVANCED ACL You can create LUN masking policy to configure the permission of the iSCSI initiators which attempt to access the LUN mapped to the iSCSI targets on the NAS. To use this feature, click “Add a Policy” on “ADVANCED ACL”. Enter the policy name, the initiator IQN, and assign the access right for each LUN created on the NAS.
  • Page 74 If no LUN masking policy is specified for a connected iSCSI initiator, the default policy will be applied. The system default policy allows read and write access from all the connected iSCSI initiators. You can click on the LUN masking list to edit the default policy.

  • Page 75: Virtual Disk

    3.2.6 Virtual Disk You can use this function to add the iSCSI targets of other QNAP NAS or storage servers to the NAS as the virtual disks for storage capacity expansion. To add a virtual disk to the NAS, make sure an iSCSI target has been created. Click...
  • Page 76 Enter the target server IP and port number (default: 3260). Click “Get Remote Disk”. If authentication is required, enter the user name and the password. Then, click “Apply”. Click to format the virtual disk. When the status of the virtual disk is “Ready”, you can start to use the virtual disk as a disk volume of the NAS.

  • Page 77: Access Right Management

    Access Right Management The files on the NAS can be shared among multiple users. For easier management and better control of users’ access right, you have to organize the users, user groups and their access right control. 3.3.1 Users The system has created the following users by default: admin By default, the administrator “admin”...
  • Page 78 The number of users you can create on the NAS varies according to the NAS models. Please refer to http://www.qnap.com/images/products/comparison/Comparison_NAS.html further information. The following information is required to create a new user: User name The user name must not exceed 32 characters. It is case-insensitive and supports double-byte characters, such as Chinese, Japanese, and Korean.
  • Page 79 Import Users You can import multiple user accounts to the NAS with this feature. To import multiple users, follow the steps below: 1. Click “Import Users”. 2. Check the option “Overwrite duplicate users” if you want to replace the existing users.
  • Page 80 5. The imported user accounts will be shown.
  • Page 81 The NAS supports importing user accounts from txt or csv files. To create a list of user accounts with these file types, follow the steps below. 1. Open a new file with a text editor. 2. Enter a user's information in the following order and separate them by “,”: Username, Password, Quota (MB), Group Name 3.
  • Page 82 csv (Excel) 1. Open a new file with Excel. 2. Enter a user's information in the same row in the following order: Column A: Username Column B: Password Column C: Quota(MB) Column D: Group name 3. Go to the next row and repeat the previous step to create another user account. Each row indicates one user's information.

  • Page 83: User Groups

    All registered users belong to everyone group. You cannot delete this group. The number of user groups you can create on the NAS varies according to the NAS models. Please refer to http://www.qnap.com/images/products/comparison/Comparison_NAS.html further information. A group name must not exceed 256 characters. It is case-insensitive and supports...

  • Page 84: Share Folders

    You can create different network share folders for various types of files, and provide different file access rights to users or user groups. The number of share folders you can create on the NAS varies according to the NAS models. Please refer to http://www.qnap.com/images/products/comparison/Comparison_NAS.html further information.

  • Page 85: Folder Aggregation

    3.3.3.2 Folder Aggregation You can aggegate the share folders on Microsoft network as a portal folder on the NAS and let the NAS users access the share folders through your NAS. Up to 10 share folders can be linked to a portal folder on the NAS. Note: This function is supported only in Microsoft networking service.
  • Page 86 4. Click and enter the remote folder settings. Make sure the share folders are open for public access. Note: If there is permission control on the share folders, you need to join the NAS and the remote servers to the same AD domain.
  • Page 87 5. Upon successful connection, you can access the remote folders through the NAS.

  • Page 88: Quota

    3.3.4 Quota To allocate the disk volume efficiently, you can specify the quota that can be used by each user. When this function is enabled and a user has reached the disk quota, the user cannot upload any data to the server anymore. By default, no limitations are set for the users.

  • Page 89: Network Services

    Network Services 3.4.1 Microsoft Networking ® Enable file service for Microsoft networking: If you are using Microsoft ® Windows , enable this service to access the files on the network share folders. Assign a workgroup name. Standalone Server Use local users for user authentication. AD Domain Member The NAS supports Windows 2003 AD (Active Directory) to provide quick and direct import of the user accounts to the existing AD server available in your...
  • Page 90 network. This function helps you to save the time and effort on creating the user accounts and passwords and lowers the IT maintenance cost by automatic configuration procedure. Server Description Describe the NAS for the users to identify the server. To use the NAS on the Microsoft Windows OS, you must enable Microsoft Network Services.

  • Page 91: Apple Networking

    3.4.2 Apple Networking To access the NAS from Mac, enable AppleTalk Apple Filling Protocol network support. If your AppleTalk network uses extended networks, and is assigned with multiple zones, assign a zone name to the NAS. If you do not want to assign a network zone, enter an asterisk (*) to use the default setting.

  • Page 92: Ftp Service

    3.4.4 FTP Service When you enable the FTP service, you can define the port number for the service and maximum number of users connected to the FTP at the same time. To use the FTP service of the NAS, enable this function. Open an IE browser and enter ftp://[NAS IP].
  • Page 93 opened for public access. If this option is disabled, the users must enter an authorized user name and password to access the server. Passive FTP Port Range You can use the default port range (55536-56559) or define a port range larger than 1023.

  • Page 94: Telnet/Ssh

    3.4.5 Telnet/SSH After enabling this option, you can access this server via Telnet or SSH encrypted connection (only the account “admin” can login remotely). You can use certain Telnet or SSH connection clients for connection, e.g. putty. Please make sure you have opened the configured ports on your router or firewall when using this function.

  • Page 95: Snmp Settings

    3.4.6 SNMP Settings You can enable SNMP (Simple Network Management Protocol) service on the NAS and enter the trap address of the SNMP management stations (SNMP manager), e.g. PC with SNMP software installed. When an event, warning, or error occurs on the NAS, the NAS (as an SNMP agent) reports the real-time alert to the SNMP management stations.

  • Page 97: Web Server

    3.4.7 Web Server The NAS enables you to upload web pages and manage your own website easily by Web Server. It also supports PHP and MySQL/ SQLite for you to establish an interactive website. To use Web Server, follow the steps below. Enable the service and enter the port number.
  • Page 98 Secure Connection (SSL) Enter the port number for SSL connection. Upload the HTML files to the share folder (Qweb/ Web) on the NAS. The file index.html, index.htm or index.php will be the home path of your web page. You can access the web page you upload by entering http://NAS IP/ in the web browser.

  • Page 99: Webdav

    3.4.7.1 WebDAV WebDAV (Web-based Distributed Authoring and Versioning) is a set of extensions to the HTTP(S) protocol that allows the users to edit and manage files collaboratively on remote World Wide Web servers. After enabling this function, you can map the share folders of your NAS as the network drives of a remote PC over the Internet.
  • Page 100 Next, mount the network share folders of the NAS as the network shares on your operating systems by WebDAV. Windows XP: 1. Right click “My Computer” and select “Map Network Drive…”...
  • Page 101 2. Click “Sign up for online storage or connect to a network server”. 3. Select “Choose another network location”.
  • Page 102 4. Enter the URL of your NAS with the share folder name. Note that you should put the “#” at the end of the URL. Click “Next”. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME/# 5. Enter the user name and its password which has the WebDAV privilege to access the share folder.
  • Page 103 6. Type a name for this network place.
  • Page 104 7. The network place has been created and is ready to be used.
  • Page 105 8. Now you can access this share folder anytime through WebDAV. A shortcut has also been created in “My Network Places”.
  • Page 106 Windows Vista If you are using Windows Vista, you might need to install the "Software Update for Web Folders (KB907306)" and this update is for 32-bit Windows OS only. http://www.microsoft.com/downloads/details.aspx?FamilyId=17c36612-632e-4c0 4-9382-987622ed1d64&displaylang=en 1. Right click “Computer” and select “Map Network Drive…”...
  • Page 107 2. Click “Connect to a Web site that you can use to store your documents and pictures”.
  • Page 108 3. Select “Choose a custom network location”.
  • Page 109 4. Enter the URL of your NAS with the share folder name. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME 5. Enter the user name and its password which has the WebDAV privilege to access this share folder.
  • Page 110 6. Type a name for this network location.
  • Page 111 7. The Web folder has been successfully created.
  • Page 112 8. You can locate the web folder in the “Network Location” section in “Computer”. 9. You can access the share folder though this link via HTTP/WebDAV.
  • Page 113 Mac OS X Follow the steps below to connect to your NAS via WebDAV on Mac OS X. Client Operating System: Mac OS X Snow Leopard (10.6.1) 1. Open “Finder” > “Connect to Server”, and enter the URL of the share folder. Format: http://NAS_IP_or_HOST_NAME/SHARE_FOLDER_NAME 2.
  • Page 114 3. You can access the share folder through this link via HTTP/WebDAV. 4. You can also find the mountpoint in the “SHARED” category in Finder and make it as one of the login items. Please note that the instructions above are based on Mac OS X 10.6, and can be applied to 10.4 or later.
  • Page 115 Ubuntu Follow the steps below to connect to your NAS via WebDAV on Ubuntu. Client Operating System: Ubuntu 9.10 Desktop 1. Open “Places” > “Connect to Server…”...
  • Page 116 2. Select “WebDAV (HTTP)” or “Secure WebDAV (HTTPS)” for the Service type according to your NAS settings and enter your host information. Enter the user name and the password which has the WebDAV privilege to access this share folder. Click “Connect” to initialize the connection.
  • Page 117 3. This WebDAV connection has been established successfully, a linked folder will be created on the desktop automatically.
  • Page 118 MySQL Management You may install the phpMyAdmin software and save the program files in the “Web” share folder of the NAS. You can change the folder name and access the database by entering the URL in the browser. Note: The default user name of MySQL is “root”. The password is “admin”. Please change your root password immediately after logging in to the phpMyAdmin management interface.

  • Page 119: Network Service Discovery

    3.4.8 Network Service Discovery 3.4.8.1 UPnP Discovery Service When a device is added to the network, the UPnP discovery protocol allows the device to advertise its services to the control points on the network. By enabling the UPnP Discovery Service, the NAS can be discovered by any operating systems that support UPnP.

  • Page 120: Bonjour

    3.4.8.2 Bonjour By broadcasting the network service(s) with Bonjour, your Mac will automatically discover the network services (e.g. FTP) which are running on the NAS without the need to enter the IP addresses or configure the DNS servers. Note: You will have to activate each service (e.g. FTP) on its setup page, and then enable the service on the Bonjour page, so that the NAS will advertise this service with Bonjour.

  • Page 121: Applications

    Applications 3.5.1 Web File Manager To access the NAS via the web browser, enable Web File Manager. If the NAS is connected to the Internet and uses a valid IP address, you can access files on the server by web browser from anywhere. For more information, please refer to Chapter 6.

  • Page 122: Multimedia Station

    3.5.2 Multimedia Station To share photos, music or video files on the NAS over the network, enable Multimedia Station. For further information of Multimedia Station, iTunes service and UPnP Media Server, please refer to Chapter 4. 3.5.3 Download Station The NAS supports PC-less BT, HTTP, and FTP download. To use download function of the NAS, please enable Download Station.

  • Page 123: Surveillance Station

    *This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html Note: To use this feature on TS-x39/509/809 series, please update the system firmware with the image file enclosed in the product CD or download the latest system firmware.
  • Page 124 To set up your network surveillance system by NAS, follow the steps below: 1. Plan your home network topology 2. Set up the IP Cameras 3. Configure the camera settings on NAS 4. Configure your NAT router (for remote monitoring over the Internet) 1.
  • Page 125 Some cameras provide a utility for IP configuration. You may refer to the user manual of the cameras for further details. * Please refer to www.qnap.com for the supported network camera list. 3. Configure the camera settings on NAS Login the Surveillance Station by IE browser to configure the IP cameras. Go to “Settings>Camera Settings”...
  • Page 126 Click “Test” on the right to ensure the connection to the IP camera is successful. If your camera supports audio recording, you may enable the option in “Recording Settings” page. Click “Apply” to save the changes. Configure the settings of Camera 2 following the above steps. After you have added the network cameras to NAS, go to the “Live View”...
  • Page 127 To use other functions of the Surveillance Station such as motion detection recording, schedule recording, and video playback, please refer to the online help.
  • Page 128 4. Configure your NAT router (for remote monitoring over the Internet) To view the monitoring video and access the NAS remotely, you need to change the network settings by forwarding different ports to the corresponding LAN IP on your NAT router. Change the port settings of NAS and IP cameras The default HTTP port of NAS is 8080.
  • Page 129 Next, login Surveillance Station. Go to “Settings>Camera Settings”. Enter the port numbers of Camera 1 and Camera 2 as 192.168.1.10 port 81 and 192.168.1.20 port 82 respectively. Enter the login name and password for both cameras. Besides, enter the WAN IP address (or your domain address in public network, e.g. MyNAS.dyndns.org) and the port on the WAN side for the connection from Internet.
  • Page 130 Access the snapshots and video recordings of Surveillance Station All the snapshots are saved in “My Documents” > “Snapshot” (Windows XP) in your computer. If you are using Windows 7 or Vista, the default directory is “Documents” > “Snapshot”. The video recordings will be saved in \\NASIP\Qrecordings or \\NASIP\Recordings. Normal recordings are saved in the folder “record_nvr”...

  • Page 131: Itunes Service

    3.5.5 iTunes Service The mp3 files on Qmultimedia/ Multimedia folder of the NAS can be shared to iTunes by enabling this service. All the computers with iTunes installed on LAN are able to find, browse, and play the music files on the NAS. To use the iTunes service, make sure you have installed the iTunes program on your computer.
  • Page 132 Click “Smart Playlist” to enter the smart playlist page. You can define the playlist rules to categorize the songs into different playlists. If there is no song that matches the rules in the playlist, the iTunes client will not show the playlist. For detailed operation, please refer to the online help.
  • Page 133 Click the triangle icon next to the NAS name. The smart playlists defined earlier will be shown. The songs are categorized accordingly. You can start to use iTunes to play the music on your NAS. Note: You can download the latest iTunes software from official Apple website http://www.apple.com.

  • Page 134: Upnp Media Server

    Note: If you upload multimedia files to the default share folder but the files are not shown on Media Player, you can click “Rescan content directories” or “Restart server” on the Media Server configuration page. For the online tutorial, please visit http://www.qnap.com/pro_features.asp.
  • Page 135 About UPnP and DLNA Universal Plug and Play (UPnP) is a set of computer network protocols promulgated by the UPnP Forum. The purpose of UPnP is to allow devices to connect seamlessly and to simplify the implementation of networks at home and in corporate environment.

  • Page 136: Mysql Server

    3.5.7 MySQL Server Note: To use this feature on TS-x39/509/809 series, please update the system firmware with the image file enclosed in the product CD or download the latest system firmware. You can enable MySQL Server as the website database. Enable TCP/IP Networking You can enable this option to configure MySQL Server of the NAS as a database server of another web server in remote site through Internet connection.
  • Page 137 Database Maintenance Reset root password: Execute this function to reset the password of MySQL root as “admin”. Re-initialize database: Execute this function to delete all the data on MySQL database. For the online tutorial, please refer to http://www.qnap.com/pro_features.asp.

  • Page 138: Qpkg Plugins

    3.5.8 QPKG Plugins You can install QPKG packages to add more functions to NAS. Click “GET QPKG”. Before you install the packages, make sure the files are correct, read the instructions carefully, and back up all important data on the NAS. Download the software package you want to install on NAS to your computer.

  • Page 139: Backup

    Backup 3.6.1 External Drive You can back up the local drive data to an external storage device. In this page, you can select to execute instant, automatic, or schedule backup methods, and configure the relevant settings. Backup Now: To back up data to the external storage device immediately. Schedule Backup: To back up data by schedule.

  • Page 141: Usb One Touch Copy

    3.6.2 USB One Touch Copy You can configure the function of the USB one touch copy button in this page. The following three functions are available: Copy from the front USB storage to a directory of the internal drive of the NAS. Copy to the front USB storage from a directory of the internal drive of the NAS.

  • Page 142: Remote Replication

    3.6.3.1 Remote Replication You can use this option to back up the files on the NAS to another QNAP NAS or Rsync server over LAN or the Internet. Make sure a network share is created before creating a remote replication task.
  • Page 143 Follow the steps below to create a remote replication job for backup from the NAS to another QNAP NAS. 1. Click “Create New Replicating Job” to create a new task. 2. Select the server type and enter the job name.

  • Page 144: Amazon S3

    3.6.3.2 Amazon S3 Amazon S3 (Simple Storage Service) is an online storage web service offered by AWS (Amazon Web Services). It provides a simple web services interface that can be used to store and retrieve the data from anywhere on the web. With Amazon S3, you can upload the data from your NAS to Amazon S3 or download the data from Amazon S3 to your NAS.
  • Page 145 4. Specify the local directory on the NAS for replication. 5. Enter the replication schedule. 6. Click “Finish”. The replication job will be executed according to your schedule.

  • Page 146: Time Machine

    Mac by the Time Machine feature on OS X. This function is applicable to some models only. Please refer to the comparison table for more details: http://www.qnap.com/images/products/comparison/Comparison_NAS.html To use this function, follow the steps below. Configure the settings on the NAS: 1.
  • Page 147 Configure the backup settings on Mac: 1. Open Time Machine on your Mac and click “Select Backup Disk”. 2. Select the TMBackup on your NAS from the list and click “Use for Backup”.
  • Page 148 3. Enter the user name and password to access QNAP NAS. Then click “Connect”. Registered user name: TimeMachine Password: The password you have configured on the NAS. The password is empty by default. 4. Upon successful connection, the Time Machine is switched “ON”. The available space for backup is shown and the backup will start in 120 seconds.

  • Page 149: External Device

    External Device 3.7.1 External Storage Device The NAS supports USB disks and thumb drives for extended storage. Connect the USB device to the USB port of the NAS, when the device is successfully detected, the details are shown on this page. It may take tens of seconds for the NAS server to detect the external USB device successfully.

  • Page 150: Usb Printer

    Up to 3 printers are supported. Note: Please connect a USB printer to the server after the software configuration is completed. The NAS does not support multifunction printer. For the information of supported USB printer models, please visit http://www.qnap.com.

  • Page 151: Windows Xp Users

    3.7.2.1 Windows XP Users Method 1 1. Enter \\NAS IP in Windows Explorer. 2. A printer icon is shown as a network share on the server. Double click the icon. 3. Install the printer driver. 4. When finished, you can start to use the network printer service of the NAS.
  • Page 152 Method 2 The following configuration method has been verified on Windows XP only: Open “Printers and Faxes”. Delete the existing network printer (if any). Right click the blank area in the Printers and Faxes window. Select “Server Properties”. Click the “Ports” tab and delete the ports configured for the previous network printer (if any).

  • Page 153: Windows Vista/ Windows 7 Users

    3.7.2.2 Windows Vista/ Windows 7 Users 1. On the Run menu, enter \\NAS IP. 2. Find the network printer icon and double click it.
  • Page 154 3. Install the correct printer driver. 4. When finished, print a test page to verify the printer is ready to use.

  • Page 155: Mac Os X 10.4

    3.7.2.3 Mac OS X 10.4 1. On the toolbar, click “Go/ Utilities”. 2. Click “Printer Setup Utility”.
  • Page 156 3. Click “Add”. 4. Press and hold the “alt” key on the keyboard and click “More Printers” concurrently.
  • Page 157 5. In the pop up window: Select “Advanced”*. Select “Windows Printer with SAMBA”. Enter the printer name. Enter the printer URI, the format is smb://NAS IP/printer name. The printer name is found on the “Device Configuration” > “USB Printer page”. Select “Generic”...
  • Page 158 6. The printer appears on the printer list. It is ready to use. Note: The network printer service of the NAS supports Postscript printer on Mac OS only.

  • Page 159: Mac Os X 10.5

    3.7.2.4 Mac OS X 10.5 If you are using Mac OS X 10.5, follow the steps below to configure the printer function of the NAS. 1. Make sure your printer is connected to the NAS and the printer information is displayed correctly on the “USB Printer”...
  • Page 160 2. Go to “Network Services” > “Microsoft Networking”. Enter a workgroup name for the NAS. You will need this information later. 3. Go to “Print & Fax” on your Mac.
  • Page 161 4. Click + to add a printer.
  • Page 162 5. Select the NAS workgroup and find the printer name. 6. Enter the user name and password to access the printer server on the NAS.
  • Page 163 7. Select the printer driver.
  • Page 164 8. After installing the printer driver correctly, you can start to use the printer.

  • Page 165: Ups Settings

    If you have selected APC UPS with SNMP for UPS model, enter the IP address of the UPS. Note: To allow your UPS device to send SNMP alerts to the QNAP NAS in case of power loss, you may have to enter the IP address of the NAS in the configuration...
  • Page 166 Behaviour of the UPS feature of the NAS: In case of power loss and power recovery, the events will be logged in the “System Event Logs”. During a power loss, the NAS will wait for the specified time you enter in “UPS Settings”...

  • Page 168: System Status

    System Status 3.8.1 System Information You can view the system information, e.g., CPU usage and memory on this page.

  • Page 169: System Service

    3.8.2 System Service You can view current network settings and status of the NAS in this section.

  • Page 170: Resource Monitor

    3.8.3 Resource Monitor You can view the CPU usage, disk usage, and bandwidth transfer statistics of the NAS on this page.

  • Page 171: Chapter 4 Multimedia Station

    Chapter 4 Multimedia Station The NAS provides a user-friendly web management interface for you to manage personal albums easily. You can view images and multimedia files, or browse photos by thumbnails preview. Upload photos by web administration 1. Go to “Applications” > “Multimedia Station”. Enable the service. 2.
  • Page 172 3. Click “Login” on the top right hand corner. Login with administrator name and password to manage the Multimedia Station. You can create user accounts to allow the users to access the multimedia files. 4. Click “Browse” to select the multimedia file and then click “Upload” to upload the file to the folder.
  • Page 173 Upload the photos to the share folder of the NAS directly You can upload multimedia files to the NAS directly by the following steps. Open the Windows Run menu. Enter \\[server name] or \\[server IP] to access share folder on the NAS. Open the folder Qmultimedia/ Multimedia.
  • Page 174 Buttons on the Multimedia Station page Sort files by name Sort files by size Sort files by date Return to previous page Return to Home Create folder Rename file or folder Select all Select none Delete Support file format list Type File format Picture...
  • Page 175 View Photo Information 1. To view detailed information of a photo, click the thumbnail of the picture. 2. The information of the photo, e.g. file name, resolution, size, camera producer will be shown on the right. You can enter a description for the picture in the box below the photo and click “Submit”.
  • Page 176 Buttons Description You can use the buttons on top of the photo to manage the album. Back to previous level Previous image Next image Rotate image anticlockwise Rotate image clockwise Zoom in Zoom out Play slideshow. Select the time interval in seconds. Click “play”...
  • Page 177 Play music or video files To play music or video files on the Multimedia Station, you can click the thumbnail of the file displayed on the page. The file will be played by the default music or video playing program of your PC. *It is recommended to use Windows Media Player 10.0 or above as the default playing program.
  • Page 178 Configure album authority 1. After logging in as administrator (admin), click to enter the configuration page for album authority. 2. You can view, add, delete, and edit users. 3. You can edit the user profile and album access authority on this page.

  • Page 179: Chapter 5 Download Station

    Chapter 5 Download Station The NAS supports BT, HTTP, and FTP download. You can add download task to the NAS and let the server finish downloading independent of PC. Warning: Please be warned against illegal downloading of copyrighted materials. The Download Station functionality is provided for downloading authorized files only.
  • Page 180 Select “Add new BT task” or “Add new FTP/HTTP task”. (A) Add a new BT task Click “Add new BT task” on the left and upload a torrent file. You can download legal torrent files by searching on the Internet. There are websites that provide legally sharing torrents e.g.
  • Page 181 4. After uploading a download task, the task will appear on “View Run List”. 5. You can select a download task and click “BT download property” to enable or disable the DHT public network and configure the sharing time after download completes.
  • Page 182 6. Click “Set Config” and enter the number of the maximum tasks you want to download at the same time (Default number: 3). Enter the maximum download rate (default value is 0, which means unlimited). Enter the maximum upload rate (default value is 0, which means unlimited). Enter the port range for Download Station (default range is 6881-6999).
  • Page 183 7. To pause a running download task, select the task in View Run list and click “Pause/ Restart download task”. You can view tasks that are paused or finished in View Pause List and View Finish List respectively. To restart a paused task, select the task in View Pause List and click “Pause/ Restart download task”.
  • Page 184 Dump Diagnostic Information To view the diagnostic details of a download task, select a task on the list and click “Dump Diagnostic Information”. You can right click the download task to configure the download settings.
  • Page 185 The common reasons for slow BT download rate or download error are as below: (1) The torrent file has expired, the peers have stopped sharing this file, or there is error in the file. (2) The NAS has configured to use fixed IP but DNS server is not configured, or DNS server fails.

  • Page 186: Use Download Software Qget

    Use Download Software QGet QGet is a powerful management software for maintaining the BT, HTTP and FTP download tasks of multiple NAS servers via LAN or WAN. By using QGet, you no longer need to login the Download Station web interface of multiple servers and manage the settings one by one.
  • Page 187 2. Follow the instructions to install QGet. 3. Run QGet from the installed location. 4. For the details of using QGet, please refer to the online help of the software.

  • Page 188: Chapter 6 Web File Manager

    Chapter 6 Web File Manager To use Web File Manager, go to “Applications” > “Web File Manager”. Enable the service. Click “Web File Manager” on the top or on the login page of the NAS to access the Web File Manager. If you login the service from the login page of the NAS, you are required to enter the user name and password.
  • Page 189 You can organize network share folders of the NAS. With Web File Manager, you can upload, download, rename, move, copy, or delete files and folders in the network shares. Upload file To use this feature, please install Adobe Flash plugin for your web browser. Open the folder to upload file to.
  • Page 190 Download file Select a file or folder to download. Right click the mouse and select “Download” or click to download the file. Create folder Select a network share or folder in which you want to create a new folder. ii. Click (Create Folder).
  • Page 191 Extract files To extract a zipped file on the NAS, right click the zipped file and select “Extract”. Select the files to extract and configure the extraction settings.

  • Page 192: Chapter 7 Netbak Replicator

    Chapter 7 NetBak Replicator The NetBak Replicator is a powerful program installed in the user’s system ® (Windows OS only) for data backup. You can back up any files or folders on the local PC to the share folders on the NAS over LAN or WAN. Main Functions Backup •...
  • Page 193 Install NetBak Replicator Run the NAS CD-ROM. Select “Install NetBak Replicator”. Follow the steps to install NetBak Replicator. Upon successful installation, a shortcut icon will be shown on the Desktop. Double click the icon to run NetBak Replicator.
  • Page 194 Use NetBak Replicator 1. Before using NetBak Replicator, please login the web administration page of the NAS and go to “Access Right Management” > “Share Folders” to create a share folder for backup. Make sure the share folder is open for everyone access or you login the share folder with an authorized account by NetBak Replicator.
  • Page 195 3. When the following window appears, all the NAS on the LAN will appear on the left list. Select a server and a share folder on the right. NetBak Replicator also supports backup over WAN, enter the IP address of the NAS for data backup directly and select a share folder.
  • Page 196 Description of Buttons on NetBak Replicator Open Configuration: Open a previously saved NetBak Replicator configuration. Save Configuration: Save the settings on NetBak Replicator. The file will be named as *.rpr Select All: Select all the items in the window. Clear All: Clear the selection. Select My Document: Select all the folders in My Document.
  • Page 197 • Backup Select the files and folders for backup.
  • Page 198 Start When you have selected the files for backup to the NAS, click “Start”. The program will start to copy the selected files to the specified share folder on the NAS.
  • Page 199 File Filter Click “File Filter” on NetBak Replicator main page to select file format to be skipped from backup. Then click “OK”.
  • Page 200 Schedule Click “Schedule” on the main page of NetBak Replicator. Then check the box “Enable Backup Schedule” and select the frequency and time for backup. Click “OK” to confirm.
  • Page 202 Monitor Select a folder for monitoring. When this option is enabled, the system will upload all files or folders to the server instantly for backup when the files or folders are modified. Other files will be gray and cannot be selected.
  • Page 203 Initialize Configuration When using this function, NetBak Replicator will record all the current settings of the user, including whether or not the monitoring function is enabled. When the user login again, this program will load the previous recorded settings.
  • Page 204 • Restore Please follow the steps below to restore files from the NAS to your PC. a. Restore to original position: Select the location that the data will be restored to. b. Select new restore position: Click to select the directory to restore the data to or select a previously chosen location from the drop-down menu.
  • Page 205 d. Option: Select recovery option and error option. If the restoring file existed, NetBak Replicator will: Overwrite all the files Ask first Skip this file If an error happens in the process of file restoring, NetBak Replicator will: Stop the restoring Ask first Ignore this error message...
  • Page 206 • a. Save As…: To save all the logs on NetBak Replicator, click this button. All the logs will be saved as text file. b. Clear All: Click this button to clear all the logs. c. Option: Select the type of logs to be recorded― “Record all logs” or “Record error logs only”.

  • Page 207: Chapter 8 Active Directory

    AD users can use the same set of user name and password to login the NAS Joining the QNAP NAS to Windows Server 2003/ 2008 Active Directory Please follow the steps below to join the QNAP NAS to the Windows Active Directory. Login the NAS as an administrator. Go to “System Administration” > “General Settings”...
  • Page 208 Go to “Network Services” > “Microsoft Networking”. Enable AD Domain Member, and enter the AD domain information. Note: Enter a fully qualified AD domain name, e.g. qnap-test.com The AD user entered here must have the administrator access right to the AD domain.
  • Page 209 Windows 2003: You may check the AD server name and AD domain name in “System Properties”. Windows Server 2008: You may check the AD server name and domain name in “Control Panel” > “System”.
  • Page 210 For TS-109/209/409/509 series Turbo NAS, if the AD domain is based on Windows 2008 Server, the NAS firmware must be updated to version 2.1.2 or later. The step-by-step guide of joining the QNAP NAS to the Active Directory is available on http://www.qnap.com/pro_features.asp.
  • Page 211 Windows 7: If you are using a Windows 7 PC which is not a member of an Active Directory, while your NAS is an AD domain member and its firmware version is earlier than v3.2.0, please change your PC settings as shown below to allow your PC to access the NAS. (a) Go to the “Control Panel”, and click “Administrative Tools”.
  • Page 212 Go to “Local Policies” > “Security Options”. Then select “Network security: LAN Manager authentication level”. (d) Select the “Local Security Setting” tab, and select “Send LM & NTLMv2 – use NTLMv2 session security if negotiated” from the list. Then click "OK".

  • Page 213: Access Nas Via Linux Os

    Chapter 9 Access NAS via Linux OS In addition to Microsoft and Mac OS, the NAS also supports Linux systems through the NFS service: 1. In Linux, run the following command: mount -t nfs <NAS IP address>:/<Network Share Name> <Directory to Mount> For example, if the IP address of your NAS is 192.168.0.1 and you want to link the network share folder “public”...

  • Page 214: Chapter 10 Nas Maintenance

    Chapter 10 NAS Maintenance 10.1 Restart/ Shut down Server Follow the steps below to restart or shut down the NAS. 1. Login the NAS. Go to “System Administration” > “Power Management”. 2. Click “Restart” to reboot the server or “Shut Down” to turn off the server. You can also press the power button for 1.5 seconds* to turn off the NAS.
  • Page 215 You can use the Finder to restart or shut down the server (admin access required).

  • Page 216: Reset Administrator Password And Network Settings

    10.2 Reset Administrator Password and Network Settings Note: To reset the system by the reset button, the option “Enable configuration reset switch” in “System Administration” > “Hardware” must be activated. System Basic system reset Advanced system reset (1 beep) (2 beeps) All NAS models Press the reset button for Press the reset button for 10...
  • Page 217 Advanced system reset (10 sec) When you press the reset button for 10 seconds, you will hear two beeps at the third and the tenth seconds. The NAS will reset all the system settings to default as it does by web-based system reset in “Administration” > “Restore to Factory Default” except all the data are reserved.

  • Page 218: Disk Failure Or Malfunction

    10.3 Disk Failure or Malfunction When you encounter disk malfunction or failure, please do the following: Record the malfunction status or error messages shown in Event Logs. Stop using the failed NAS and turn off the server. Contact customer service for technical support. Note: The NAS must be repaired by professional technicians, do not try to repair the server yourself.

  • Page 219: System Temperature Protection

    10.6 System Temperature Protection The system shuts down automatically for hardware protection when any of the following criteria is met: The system temperature exceeds 70°C (158°F) The CPU temperature exceeds 85°C (185°F) The hard drive temperature exceeds 65°C (149°F)* * Note that when the temperature of any hard drives on the NAS exceeds 65°C (149°F), the NAS waits for the standby time (configured in “System Administration”...

  • Page 220: Chapter 11 Raid Abnormal Operation Troubleshooting

    Chapter 11 RAID Abnormal Operation Troubleshooting If the RAID configuration of your NAS is found abnormal or there are error messages, please try the following solutions: Note: You must back up the important data on the NAS first to avoid any potential data loss.
  • Page 221 Situation 2: The error is caused by an existing drive (e.g., HDD 2) in the RAID configuration. If the RAID configuration is RAID 1, you can do either one of the following: a. Back up the drive data to another storage device. Then reinstall and set up the NAS.

  • Page 222: Chapter 12 Use The Lcd Panel

    Chapter 12 Use the LCD Panel * This section is applicable to NAS models with LCD panel only. The NAS provides a handy LCD panel for you to perform disk configuration and view the system information. When the NAS is started up, you will be able to view the server name and IP address: N A S 5 F 4 D E 3 1 6 9 .
  • Page 223 For example, when you turn on the NAS with 5 hard drives installed, the LCD panel shows: C o n f i g . D i s k s ? R A I D 5 → You can press the “Select” button to browse more options, e.g. RAID 6. Press the “Enter”...
  • Page 224 View system information by the LCD panel When the LCD panel shows the server name and IP address, you may press the “Enter” button to enter the Main Menu. The Main Menu consists of the following items: 1. TCP/IP 2. Physical disk 3.
  • Page 225 Physical disk In Physical disk, you can view the following options: Disk Info Back to Main Menu The disk info shows the temperature and the capacity of the hard drive. D i s k : 1 T e m p : 5 0 °...
  • Page 226 System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : ° S y s T e m p : ° S y s F a n : 8 6 5 R P M Shut down Use this option to turn off the NAS.
  • Page 227 System Messages When the NAS encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the message. Press the “Enter” button again to view the next message. S y s t e m E r r o r ! P l s .

  • Page 228: Technical Support

    Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following means: Online Support: http://www.qnap.com/ MSN: q.support@hotmail.com Skype: qnapskype Forum: http://forum.qnap.com/ Technical Support in the USA and Canada: Email: q_supportus@qnap.com TEL: 909-595-2819 ext. 185...

  • Page 229: Gnu General Public License

    GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works.
  • Page 230 copyright on the software, and (2) offer you this License giving you legal permission to copy, distribute and/or modify it. For the developers' and authors' protection, the GPL clearly explains that there is no warranty for this free software. For both users' and authors' sake, the GPL requires that modified versions be marked as changed, so that their problems will not be attributed erroneously to authors of previous versions.
  • Page 231 requiring copyright permission, other than the making of an exact copy. The resulting work is called a “modified version” of the earlier work or a work “based on” the earlier work. A “covered work” means either the unmodified Program or a work based on the Program.
  • Page 232 which an implementation is available to the public in source code form. A “Major Component”, in this context, means a major essential component (kernel, window system, and so on) of the specific operating system (if any) on which the executable work runs, or a compiler used to produce the work, or an object code interpreter used to run it.
  • Page 233 outside their relationship with you. Conveying under any other circumstances is permitted solely under the conditions stated below. Sublicensing is not allowed; section 10 makes it unnecessary. 3. Protecting Users' Legal Rights From Anti-Circumvention Law. No covered work shall be deemed part of an effective technological measure under any applicable law fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996, or similar laws prohibiting or restricting circumvention of such measures.
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