TS-x32XU User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-x32XU.............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................7 Front Panel............................... 7 Rear Panel..............................8 System Board............................10 Front Drive Numbering........................... 11 Installation Requirements...........................
Page 3
7. Notices Limited Warranty............................45 Disclaimer..............................45 GNU Public License............................45 FCC Notice..............................53 CE Notice..............................53 BSMI Notice..............................53 SJ/T 11364-2006............................54...
TS-x32XU User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x32XU NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
The cost-effective TS-x32XU is adaptable to the needs of data centers as well as small and medium-sized businesses. Hardware Specifications Important Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications. Ordering P/N...
Page 6
TS-x32XU User Guide Component TS-432XU TS-832XU TS-1232XU TS-432XU-RP TS-832XU-RP TS-1232XU-RP Storage Drive bays 4 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps 12 x 3.5-inch SATA 6 bays bays Gbps bays Drive compatibility • 3.5-inch SATA hard disk drives •...
• Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-x32XU NAS...
TS-x32XU User Guide Item Quantity Handle kit TS-432XU, TS-432XU-RP: • 2 x handles • 2 x angle brackets • 8 x screws Quick Installation Guide (QIG) Components Front Panel TS-432XU, TS-432XU-RP Component Component Drive 1 LED Status LED Drive 2 LED LAN LED Drive 3 LED Expansion unit LED...
TS-x32XU User Guide TS-832XU, TS-832XU-RP, TS-1232XU, TS-1232XU-RP Component Component Power button LAN LED Status LED Drive LED Expansion unit LED Rear Panel TS-432XU Product Overview...
TS-x32XU User Guide Category Item Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting Up the NAS 1. Place your NAS device in an environment that meets the requirements.
TS-x32XU User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-x32XU is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
Page 16
TS-x32XU User Guide 4. Load the tray into the bay. a. Slide the tray into the drive bay. b. Push the handle. 5. Power on the NAS. Installation and Configuration...
Page 17
TS-x32XU User Guide Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2.
Page 18
TS-x32XU User Guide 4. Load the tray into the bay. a. Slide the tray into the drive bay. b. Push the handle. 5. Power on the NAS. Installation and Configuration...
TS-x32XU User Guide Connecting USB Expansion Units The TS-x32XU supports a maximum of two USB expansion units and is compatible with the following models: • UX-800U-RP • UX-1200U-RP 1. Connect the expansion unit to the NAS. a. Connect the USB cable to the USB 3.0 Type-B port on the expansion unit. b.
Page 20
TS-x32XU User Guide 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the NAS. 7. Enable alerts for PSU failures. a. Log on to QTS as administrator. b. Go to Control Panel > System > Hardware > General . c.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
Page 22
TS-x32XU User Guide 6. Remove the PCIe bracket. a. Remove the screws that secure the bracket to the chassis. b. Remove the bracket from the chassis. 7. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b.
Page 23
TS-x32XU User Guide 8. Install the expansion card. a. Insert the card into the PCIe slot on the bracket. b. Attach the screw. 9. Insert the PCIe bracket. a. Insert the PCIe connector on the bracket into the PCIe slot on the system board. b.
Page 24
11. Connect all cables and external attachments. 12. Connect the power cord to the electrical outlet. 13. Power on the NAS. Installing Expansion Cards on TS-832XU or TS-1232XU For details on supported expansion cards, go to www.qnap.com/compatibility. Installation and Configuration...
Page 25
• Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
Page 26
TS-x32XU User Guide 6. Remove the PCIe cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 7. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c.
Page 27
TS-x32XU User Guide 8. Attach the top cover. a. Place the cover on the NAS. b. Slide the cover forwards. Installation and Configuration...
TS-x32XU User Guide c. Tighten the screws. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the NAS. Installing Handles Installing handles enables you to better grip and further secure the NAS on a rack. Handles on the TS-432XU and TS-432XU-RP require manual installation.
Page 29
TS-x32XU User Guide 2. Install a handle on an angle bracket. a. Align the openings of the handle with the screw holes of the angle bracket. b. Attach the screws to lock the handle to the angle bracket. 3. Install the angle bracket on the NAS. a.
Replacing Memory Modules The NAS has one memory slot. You can increase the memory capacity of the NAS by upgrading the memory module. You can purchase QNAP memory modules from authorized resellers. Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.
Page 31
TS-x32XU User Guide • TS-832XU, TS-832XU-RP, TS-1232XU, TS-1232XU-RP 1. Loosen the two screws on the back of the top cover. 2. Slide the cover away from the NAS using the handle. 3. Lift the top cover up. Installation and Configuration...
Page 32
TS-x32XU User Guide 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Hold the module by the edges and then carefully slide it out of the slot. 6.
Page 33
TS-x32XU User Guide c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the top cover. • TS-432XU, TS-432XU-RP 1. Place the cover on the NAS. 2.
Page 34
TS-x32XU User Guide 2. Slide the cover forwards. 3. Tighten the screws. Installation and Configuration...
Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. QTS Installation The TS-x32XU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method...
3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. 5. Perform any of the following actions.
TS-x32XU User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP). 12. Click Next. 13. Select the types of devices that you will use to access shared folders on the NAS.
Page 38
ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. 15. Select Obtain an IP address automatically (DHCP).
Page 39
TS-x32XU User Guide 16. Click Next. 17. Select the types of devices that you will use to access shared folders on the NAS. 18. Click Next. 19. Configure the disk settings. a. Select a volume type. b. Select the disks that you want to use to create a RAID group. c.
TS-x32XU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.
Page 41
TS-x32XU User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
TS-x32XU User Guide Status Description Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed.
TS-x32XU User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.
RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...
Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
Page 47
TS-x32XU User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
Page 48
TS-x32XU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
Page 49
TS-x32XU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
Page 50
TS-x32XU User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
Page 51
TS-x32XU User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
Page 52
TS-x32XU User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
Page 53
TS-x32XU User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE Notice This QNAP NAS complies with CE Compliance Class A.