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Document Version: 1
15/05/2018
TS-x32XU
TS-432XU
TS-432XU-RP
TS-832XU
TS-832XU-RP
TS-1232XU
TS-1232XU-RP
User Guide

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Table of Contents
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Summary of Contents for QNAP TS-32XU Series

  • Page 1 TS-x32XU TS-432XU TS-432XU-RP TS-832XU TS-832XU-RP TS-1232XU TS-1232XU-RP User Guide Document Version: 1 15/05/2018...
  • Page 2: Table Of Contents

    TS-x32XU User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-x32XU.............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................7 Front Panel............................... 7 Rear Panel..............................8 System Board............................10 Front Drive Numbering........................... 11 Installation Requirements...........................
  • Page 3 7. Notices Limited Warranty............................45 Disclaimer..............................45 GNU Public License............................45 FCC Notice..............................53 CE Notice..............................53 BSMI Notice..............................53 SJ/T 11364-2006............................54...
  • Page 4: Preface

    TS-x32XU User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x32XU NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
  • Page 5: Product Overview

    The cost-effective TS-x32XU is adaptable to the needs of data centers as well as small and medium-sized businesses. Hardware Specifications Important Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications. Ordering P/N...
  • Page 6 TS-x32XU User Guide Component TS-432XU TS-832XU TS-1232XU TS-432XU-RP TS-832XU-RP TS-1232XU-RP Storage Drive bays 4 x 3.5-inch SATA 6 Gbps 8 x 3.5-inch SATA 6 Gbps 12 x 3.5-inch SATA 6 bays bays Gbps bays Drive compatibility • 3.5-inch SATA hard disk drives •...
  • Page 7: Package Contents

    • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-x32XU NAS...
  • Page 8: Components

    TS-x32XU User Guide Item Quantity Handle kit TS-432XU, TS-432XU-RP: • 2 x handles • 2 x angle brackets • 8 x screws Quick Installation Guide (QIG) Components Front Panel TS-432XU, TS-432XU-RP Component Component Drive 1 LED Status LED Drive 2 LED LAN LED Drive 3 LED Expansion unit LED...
  • Page 9: Rear Panel

    TS-x32XU User Guide TS-832XU, TS-832XU-RP, TS-1232XU, TS-1232XU-RP Component Component Power button LAN LED Status LED Drive LED Expansion unit LED Rear Panel TS-432XU Product Overview...
  • Page 10 TS-x32XU User Guide TS-832XU, TS-1232XU Component Component Gigabit Ethernet RJ45 ports USB 3.0 Type-A ports PCIe cover 10 gigabit Ethernet SFP+ ports Power input Reset button TS-432XU-RP Product Overview...
  • Page 11: System Board

    TS-x32XU User Guide TS-832XU-RP, TS-1232XU-RP Component Component Gigabit Ethernet RJ45 ports USB 3.0 Type-A ports Power supply unit 1 10 gigabit Ethernet SFP+ ports Power supply unit 2 Reset button PCIe low-profile cover System Board TS-432XU, TS-432XU-RP Product Overview...
  • Page 12: Front Drive Numbering

    TS-x32XU User Guide TS-832XU, TS-832XU-RP, TS-1232XU, TS-1232XU-RP Component Component PCIe 2.0 x2 slot Memory slot Front Drive Numbering TS-432XU, TS-432XU-RP Product Overview...
  • Page 13: Installation Requirements

    TS-x32XU User Guide TS-832XU, TS-832XU-RP TS-1232XU, TS-1232XU-RP Installation Requirements Category Item Environment • Room temperature: 0 to 40˚C (32 to 104˚F) • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface with no exposure to direct sunlight, liquids, and chemicals Product Overview...
  • Page 14: Setting Up The Nas

    TS-x32XU User Guide Category Item Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap Setting Up the NAS 1. Place your NAS device in an environment that meets the requirements.
  • Page 15: Installation And Configuration

    TS-x32XU User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-x32XU is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
  • Page 16 TS-x32XU User Guide 4. Load the tray into the bay. a. Slide the tray into the drive bay. b. Push the handle. 5. Power on the NAS. Installation and Configuration...
  • Page 17 TS-x32XU User Guide Installing 2.5-inch Hard Drives or Solid State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2.
  • Page 18 TS-x32XU User Guide 4. Load the tray into the bay. a. Slide the tray into the drive bay. b. Push the handle. 5. Power on the NAS. Installation and Configuration...
  • Page 19: Connecting Usb Expansion Units

    TS-x32XU User Guide Connecting USB Expansion Units The TS-x32XU supports a maximum of two USB expansion units and is compatible with the following models: • UX-800U-RP • UX-1200U-RP 1. Connect the expansion unit to the NAS. a. Connect the USB cable to the USB 3.0 Type-B port on the expansion unit. b.
  • Page 20 TS-x32XU User Guide 4. Insert the new PSU. 5. Connect the power cord to the PSU and the electrical outlet. 6. Power on the NAS. 7. Enable alerts for PSU failures. a. Log on to QTS as administrator. b. Go to Control Panel > System > Hardware > General . c.
  • Page 21: Installing Expansion Cards

    • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 22 TS-x32XU User Guide 6. Remove the PCIe bracket. a. Remove the screws that secure the bracket to the chassis. b. Remove the bracket from the chassis. 7. Remove the PCIe cover. a. Remove the screw that secures the cover to the bracket. b.
  • Page 23 TS-x32XU User Guide 8. Install the expansion card. a. Insert the card into the PCIe slot on the bracket. b. Attach the screw. 9. Insert the PCIe bracket. a. Insert the PCIe connector on the bracket into the PCIe slot on the system board. b.
  • Page 24 11. Connect all cables and external attachments. 12. Connect the power cord to the electrical outlet. 13. Power on the NAS. Installing Expansion Cards on TS-832XU or TS-1232XU For details on supported expansion cards, go to www.qnap.com/compatibility. Installation and Configuration...
  • Page 25 • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 26 TS-x32XU User Guide 6. Remove the PCIe cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 7. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c.
  • Page 27 TS-x32XU User Guide 8. Attach the top cover. a. Place the cover on the NAS. b. Slide the cover forwards. Installation and Configuration...
  • Page 28: Installing Handles

    TS-x32XU User Guide c. Tighten the screws. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the NAS. Installing Handles Installing handles enables you to better grip and further secure the NAS on a rack. Handles on the TS-432XU and TS-432XU-RP require manual installation.
  • Page 29 TS-x32XU User Guide 2. Install a handle on an angle bracket. a. Align the openings of the handle with the screw holes of the angle bracket. b. Attach the screws to lock the handle to the angle bracket. 3. Install the angle bracket on the NAS. a.
  • Page 30: Rail Kits

    Replacing Memory Modules The NAS has one memory slot. You can increase the memory capacity of the NAS by upgrading the memory module. You can purchase QNAP memory modules from authorized resellers. Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.
  • Page 31 TS-x32XU User Guide • TS-832XU, TS-832XU-RP, TS-1232XU, TS-1232XU-RP 1. Loosen the two screws on the back of the top cover. 2. Slide the cover away from the NAS using the handle. 3. Lift the top cover up. Installation and Configuration...
  • Page 32 TS-x32XU User Guide 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. b. Hold the module by the edges and then carefully slide it out of the slot. 6.
  • Page 33 TS-x32XU User Guide c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the top cover. • TS-432XU, TS-432XU-RP 1. Place the cover on the NAS. 2.
  • Page 34 TS-x32XU User Guide 2. Slide the cover forwards. 3. Tighten the screws. Installation and Configuration...
  • Page 35: Qts Installation

    Go to Control Panel > System > System Status > Hardware Information . c. Check the value for Total memory. QTS Installation The TS-x32XU uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method...
  • Page 36: Installing Qts Using Qfinder Pro

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. 5. Perform any of the following actions.
  • Page 37: Installing Qts Using The Cloud Key

    TS-x32XU User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP). 12. Click Next. 13. Select the types of devices that you will use to access shared folders on the NAS.
  • Page 38 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. 15. Select Obtain an IP address automatically (DHCP).
  • Page 39 TS-x32XU User Guide 16. Click Next. 17. Select the types of devices that you will use to access shared folders on the NAS. 18. Click Next. 19. Configure the disk settings. a. Select a volume type. b. Select the disks that you want to use to create a RAID group. c.
  • Page 40: Basic Operations

    TS-x32XU User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.
  • Page 41 TS-x32XU User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
  • Page 42: Beep Alarm

    TS-x32XU User Guide Status Description Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed.
  • Page 43: Troubleshooting

    TS-x32XU User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.
  • Page 44: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...
  • Page 45: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
  • Page 46: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 47 TS-x32XU User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 48 TS-x32XU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 49 TS-x32XU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 50 TS-x32XU User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 51 TS-x32XU User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 52 TS-x32XU User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
  • Page 53 TS-x32XU User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
  • Page 54: Fcc Notice

    Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. CE Notice This QNAP NAS complies with CE Compliance Class A.
  • Page 55: Sj/T 11364-2006

    TS-x32XU User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签,此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件,像是电池或灯管,这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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