TS-332X User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-332X............................4 Hardware Specifications..........................4 Package Contents............................6 Components..............................6 Front Panel............................... 7 Rear Panel..............................7 Right Panel............................... 8 Front Drive Numbering..........................9 Safety Information............................9...
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GNU Public License............................45 FCC Notice..............................53 CE Notice..............................53 SJ/T 11364-2006............................54...
TS-332X User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-332X NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
The TS-332X is equipped with an AL-324 quad-core 1.7 GHz ARM® Cortex-A57 processor and can support up to 16 GB of DDR4 memory. The TS-332X features USB One Touch Copy for seamless backup and synchronization. In addition to its two Gigabit Ethernet ports, the TS-332X has an additional 10 Gigabit Ethernet port for enhanced connectivity and comes with three M.2 SSD slots for improved data...
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• 2.5-inch SATA hard disk drives • 2.5-inch SATA solid state drives Note The TS-332X comes with a drive tray base for 2.5- inch SATA drives. You can purchase additional tray bases from QNAP or an authorized reseller. For details, go to https:// shop.qnap.com/.
TS-332X User Guide Component TS-332X Other Power supply unit 90W, 200-240V AC, 50/60 Hz System battery CR2032 lithium battery (3V, 225 mAh) Warning To avoid potential injury or damage to components, ensure that you replace the existing battery with a battery of the same type.
TS-332X User Guide Front Panel Component Component Status LED M.2 SSD 1 LED LAN LED M.2 SSD 2 LED USB LED M.2 SSD 3 LED Drive 1 LED Power button Drive 2 LED USB One Touch Copy button Drive 3 LED...
TS-332X User Guide Component Component Gigabit Ethernet RJ45 ports Power input 10 Gigabit Ethernet SFP+ port Speaker 3.5 mm line-out jack Kensington security slot USB 3.0 Type-A ports Smart fan Reset button Right Panel Note This image does not include the chassis.
TS-332X User Guide Front Drive Numbering Note This image shows the NAS positioned on its left side. Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The NAS should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
TS-332X User Guide System Battery • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a battery of the same type. • Dispose of used batteries properly according to local regulations or the instructions of the battery manufacturer.
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TS-332X User Guide • Installing 2.5-inch Drives on 3.5-inch Trays • Installing M.2 Solid-state Drives 3. Connect the power cord and all applicable cables. 4. Power on the NAS. 5. Install QTS. For details, see Installation. 6. Log on to QTS.
Hardware Installation This section provides information on installing drives and replacing memory modules. Drive Installation The TS-332X is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid- state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •...
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TS-332X User Guide c. Slide the cover to the right to detach it from the chassis. d. Lift the cover off the NAS. 3. Remove a drive tray caddy. a. Squeeze the clips. b. Pull out the caddy. Installation and Configuration...
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TS-332X User Guide 4. Install a drive on the drive tray caddy. a. Gently pull the sides of the caddy to release the rod. b. Remove the rod. c. Place the drive in the caddy. Installation and Configuration...
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TS-332X User Guide d. Align the holes on the drive with the pins on the caddy. e. Insert the pins. 5. Slide the drive tray caddy into the drive bay. Installation and Configuration...
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TS-332X User Guide 6. Attach the case cover. a. Place the cover on the NAS. b. Align the cover with the grooves on the case. c. Slide the cover to the left to secure it to the chassis. d. Attach the screws to the back of the NAS.
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TS-332X drive tray caddies require additional 2.5-inch drive tray bases for installing 2.5- inch drives. Tray bases are an optional, separate purchase and are not included in the packaging for the TS-332X. Tray bases can be purchased from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/.
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TS-332X User Guide a. Position the NAS on its left side. b. Remove the screws that secure the case cover to the chassis. c. Slide the cover to the right to detach it from the chassis. d. Lift the cover off the NAS.
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TS-332X User Guide 4. Attach a 2.5-inch drive tray base. For details, see Attaching the 2.5-inch Drive Tray Base. 5. Install the drive on the tray. 6. Slide the tray into the drive bay. Installation and Configuration...
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TS-332X User Guide 7. Attach the case cover. a. Place the cover on the NAS. b. Align the cover with the grooves on the case. c. Slide the cover to the left to secure it to the chassis. d. Attach the screws to the back of the NAS.
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8. Power on the NAS. Removing the 2.5-inch Drive Tray Base The TS-332X comes with three drive tray caddies and a tray base for 2.5-inch drives. You can purchase additional tray bases from QNAP or an authorized reseller. For details, go to https:// shop.qnap.com/.
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TS-332X User Guide Attaching the 2.5-inch Drive Tray Base The TS-332X comes with three drive tray caddies and a tray base for 2.5-inch drives. You can purchase additional tray bases from QNAP or an authorized reseller. For details, go to https:// shop.qnap.com/.
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4. Align the holes on the tray base with the pins on the caddy. 5. Attach the pins to the tray base. Installing M.2 Solid-state Drives The TS-332X has three M.2 SSD slots. For a list of compatible M.2 SSDs, go to https://www.qnap.com/ compatibility.
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TS-332X User Guide Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades.
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TS-332X User Guide 5. Remove each drive tray caddy. a. Squeeze the clips. b. Pull out the caddies. 6. Install a heatsink on the M.2 SSD controller. a. Locate the controller on the M.2 SSD. The controller location varies depending on the model and manufacturer of the M.2 SSD.
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TS-332X User Guide c. Install the heatsink on the controller. 7. Install the M.2 SSD. Note The following installation images do not include the chassis. a. Pull out the pushpin. Installation and Configuration...
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TS-332X User Guide b. Insert the M.2 SSD. c. Insert the pushpin to secure the drive. Installation and Configuration...
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TS-332X User Guide 8. Optional: Install additional M.2 SSDs. 9. Slide each drive tray caddy back into the NAS. 10. Attach the case cover. a. Place the cover on the NAS. b. Align the cover with the grooves on the case.
13. Power on the NAS. Replacing Memory Modules The TS-332X has one memory slot. You can increase the memory capacity of the NAS by upgrading the memory module. QNAP memory modules can be purchased from authorized resellers. Installation and Configuration...
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TS-332X User Guide Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades.
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TS-332X User Guide 5. Remove each drive tray caddy. a. Squeeze the clips. b. Pull out the caddies. 6. Remove an existing module. Note The following installation images do not include the chassis. a. Push the retention clips outward simultaneously to release the module.
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TS-332X User Guide b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the edges of the module and carefully pull it out of the slot.
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TS-332X User Guide a. Align the notch with the ridge in the slot. b. Insert the module. c. Verify that the metal connectors are fully inserted. d. Carefully press down on the module until the retention clips lock the module into place.
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TS-332X User Guide d. Attach the screws to the back of the NAS. e. Place the NAS in its normal upright position. 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS.
TS-332X User Guide c. Check the value for Total memory. QTS Installation The TS-332X uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro installation If the NAS is connected to your local area •...
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ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP).
1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
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ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. 15. Select Obtain an IP address automatically (DHCP).
TS-332X User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.
TS-332X User Guide For details on configuring USB One Touch Copy, see the QTS User Guide. LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network.
TS-332X User Guide Status Description Flashes blue every 0.5 sec • A USB device (connected to the front USB port) is detected. • A USB device (connected to the front USB port) is being removed from the NAS. • A USB device (connected to the front USB port of the NAS) is being accessed.
TS-332X User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.
RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...
Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
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TS-332X User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
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TS-332X User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
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TS-332X User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
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TS-332X User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
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TS-332X User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
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TS-332X User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
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TS-332X User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
• Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.