Blackberry Q5 User Manual page 66

User Guide
2.
Tap Settings > Accounts.
3. Tap an account.
4.
Tap .
Troubleshooting: Setting up accounts
I can't add an email account
Try the following:
• Make sure that your email address and password have been typed correctly.
• Make sure that your device is connected to a mobile or Wi-Fi network.
•
Add the email account using advanced setup. On the home screen, swipe down from the top of the screen. Tap
Settings > Accounts >
information about your account from your administrator or email service provider.
• If you're trying to add a work account supported by BlackBerry Enterprise Service 10, make sure that you have an
activation password from your administrator.
• If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or
email service provider to find out if you need to change any settings for the account.
I can't add a second social networking account
You can add only one Facebook account, one Twitter account, and one LinkedIn account to your BlackBerry device.
BlackBerry Hub message list icons
Icon
66
> . Tap the type of account that you want to add. You might need to get additional
Description
Unread email
Read email
Meeting or event invitation
New Facebook notification
Email with attachment
Draft message
Email messages grouped by subject in a conversation thread
BlackBerry Hub and email