Blackberry  Q10 Get Started
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All you need to know to get going.

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  • Page 1 Started All you need to know to get going.
  • Page 2 S pecial note for Sprint As You Go customers With Sprint As You Go you can free yourself from long-term contracts and enjoy more wireless flexibility. Some limitations apply, depending on your service plan and smartphone. Data roaming may not be enabled and certain applications that are preinstalled on your smartphone may not be available or operational.
  • Page 3 Thanks for choosing Sprint. This booklet introduces you to the basics of getting started with Sprint and your BlackBerry Q10 smartphone. ReadyNow – For more help in getting up and running with your new smartphone, take advantage of exclusive Ready Now resources at sprint.com/readynow.
  • Page 4 Your BlackBerry Q10 Power on/off (Press and hold) Front camera Lock screen (Press) Notification LED Headset jack Volume up HDMI display port Mute (Press) USB/charging Voice Control (Press and hold) port Volume down Type the alternate character Delete on a key Enter Capitalize Speakerphone letters...
  • Page 5: Using This Guide

    Using This Guide This Get Started guide is designed to help you set up and use your new BlackBerry Q10 smartphone. It’s divided into four sections to help you find the information you need quickly and easily. Get Ready − page 6 − Find out what Use Your Smartphone −...
  • Page 6 G et Your Smartphone Ready 1. To remove the battery door, press and slide the Before you start: Visit sprint.com/readynow to battery door down. learn about transferring contacts, calendars, 2. Align the battery contacts to insert the battery. To and more from your old phone.
  • Page 7: Activate Your Smartphone

    Internet, contact Sprint Contacting the wireless network Customer Service at 1-888-211-4727 for screen at startup. Follow the onscreen assistance. instructions to continue. To confirm your activation, make a phone call. visit sprint.com/readynow for more information to get your smartphone up and running...
  • Page 8: S Et Up Your Smartphone

    S et Up Your Smartphone Explore the Setup Screens 3. Once you’ve finished the initial setup, tap Setup on the home screen to explore additional When you turn on your smartphone for the first setup options including setting up email, social time, you’ll be asked to set some options. Just networking accounts, BlackBerry Messenger follow the onscreen instructions and you’ll be up (BBM) and more.
  • Page 9 1. From the home screen, tap Setup 2. Tap BlackBerry ID and then tap Sign In to sign in with your existing BlackBerry ID, or tap Create New and follow the prompts to create a new BlackBerry ID. visit sprint.com/support for guides, tutorials and more...
  • Page 10: B Lackberry Hub

    B lackBerry Hub BlackBerry Hub From any app, stay close to what’s important with one fast and fluid gesture. Just a swipe to the right lets you peek at the BlackBerry Hub, allowing you to flow in and out of your messages and conversations.
  • Page 11 Note: For added security, you can require a password to wake up your smartphone. Swipe down from the top of the home screen and tap > Security and Privacy > Smartphone Password. Follow the prompts to set a password. visit sprint.com/support for guides, tutorials and more...
  • Page 12: Checking Notifications

    Notifications Checking Notifications On the home screen or in an app, slide your finger up from the bottom of the screen and pause. Your notifications appear on the left. To peek into the BlackBerry Hub to check messages, slide your finger to the right. To stay in your app, slide your finger to the bottom of the screen.
  • Page 13: Notification Icons

    Phone call Email message Notification messages from apps and services such as BlackBerry Text message World BBM message visit sprint.com/support for guides, tutorials and more...
  • Page 14 Applications Contacts Remember Access the contacts from all of your A productivity app for collecting and accounts, as well as updates and categorizing information. shared activities, in a single app. Story Maker Browser Create and share a movie that you View and share webpages quickly make using pictures, videos, and with your contacts.
  • Page 15 Type the 3. To paste the text, touch and hold where alternate character you want to paste the text. Tap Delete on a key Enter Capitalize Speakerphone letters Symbols Voice Control (Press and hold) visit sprint.com/support for guides, tutorials and more...
  • Page 16: Make Phone Calls

    Use Your Smartphone: Phone Phone Make Phone Calls 1. From the home screen, tap to open Headset jack the Phone. Front camera 2. Tap 3. Dial a number. Volume up Active call screen Mute 4. Tap Call. Switch between speakerphone, Volume down headset, and From the Phone, tap to call a recent number Make call notes...
  • Page 17: Set Up Voicemail

    3. Enter your password. 3. Follow the voice prompts to create your password and record your name and greeting. Sprint strongly recommends setting and using a voicemail password. Without a password, anyone who has access to your smartphone can access your messages.
  • Page 18: Contacts App

    Contacts Contacts App Add Contacts to Your Smartphone 1. From the home screen, tap to open the Contacts app. Swipe down Favorites to change 2. Tap settings 3. Enter the information for the contact. Tap a contact for details, • Tap a field and use the keyboard to type the social updates, and shared information.
  • Page 19 5. Enter the account information. Tap Next. settings and accounts, calls, options (add and more) 6. Change any additional settings, such as or remove accounts, synchronization preferences. Compose Search change display 7. Tap Done. options, and more) visit sprint.com/support for guides, tutorials and more...
  • Page 20: Camera And Video

    Camera and Video Camera App To open the camera, tap on the home screen. Time shift mode captures several milliseconds before and after your picture, so you can pinpoint the best frames to create the perfect shot. To change To zoom, slide settings, two fingers swipe down...
  • Page 21 To pan a zoomed search the page, page, slide bookmark the your finger page, share the on the screen page over email, BBM, and more) Open your bookmarks, history, and Back tabs visit sprint.com/support for guides, tutorials and more...
  • Page 22: Wi-Fi And Bluetooth

    Wi-Fi and Bluetooth Connect to a Wi-Fi Network • If you don’t have access to the Wi-Fi router or it doesn’t use Wi-Fi Protected Setup, tap Don’t When you connect to a Wi-Fi network, your use WPS. smartphone saves the network information. The 5. If necessary, enter the username or password next time you’re within range of the saved Wi-Fi for the Wi-Fi network.
  • Page 23: Blackberry World

    BBM, and more select My World to view your downloads Sprint As You Go customers: You will need to provide credit card information to purchase and download items from BlackBerry World. visit sprint.com/support for guides, tutorials and more...
  • Page 24 BBM and BBM Video You can use BlackBerry Messenger to chat and BBM Video Chat share voice notes, pictures, videos, and other files To start a BBM video chat in a BBM chat, the with friends who have a BlackBerry smartphone. Phone, or the Contacts app, tap With BBM, you can enjoy chatting in real-time with your friends and knowing when someone has read your message.
  • Page 25 Shuffle songs Delete song (Recent, Library, or Playlists) Note: You can buy songs through BlackBerry World or you can sync music directly from your computer using BlackBerry Link. visit sprint.com/support for guides, tutorials and more...
  • Page 26: Sprint Applications

    In addition to the Music app (see page 25), onto your smartphone. your smartphone offers Sprint Music Plus, an all-in-one music store and player for full songs, • Tap Downloads to access your list of ringtones, and ringback tones.
  • Page 27: Gps Navigation

    Note: Before using Maps, you need to enable location services. Swipe down from the top of the home screen, tap > Location Services, and then tap the Location Services switch to turn it On. visit sprint.com/support for guides, tutorials and more...
  • Page 28: Sprint Worldwide Wireless Service

    Sprint Worldwide Wireless Service With Sprint Worldwide Wireless Service, you can make and receive calls, check your email and browse the Web wherever you travel within Sprint’s international roaming coverage area. Activate Sprint Worldwide Service International Data Roaming Before using your smartphone in global roaming...
  • Page 29: Getting Help

    3. Under Network Technology, select Global. • In GSM mode: touch and hold then dial 1-817-698-4199. • In CDMA mode: enter the international access code and then dial 1-817-698-4199. For more information about international roaming, visit sprint.com/international. visit sprint.com/support for guides, tutorials and more...
  • Page 30: Access Settings

    Tools & Resources: Settings Change the settings for network connections, accounts, display, language, and more. Access Settings 2. Select a category to change • Security and Privacy settings: • Media Sharing 1. From the home screen, swipe • About • Date and Time down from the top of the •...
  • Page 31 Avoid power than others and should be closed or leaving your smartphone turned off with a low battery power level for an extended period. turned off when not in use. visit sprint.com/support for guides, tutorials and more...
  • Page 32: Manage Your Account

    • Check minute usage and account balance From Any Other Phone • See or modify the details of your Sprint service plan • Sprint Customer Service: • Get detailed instructions and download Dial 1-888-211-4727 content •...
  • Page 33 Resources Resources For Your Smartphone • Community – Visit community.sprint.com to join the discussion about all things Sprint. • This Get Started Guide to get you up and Here people help each other make the most of running. their wireless services with tips, forums, blogs, and the latest news.
  • Page 34 Sustainability At Sprint, environmental responsibility is more than What else has Sprint been doing? talk. We’re continuously working to reduce our Plenty. To find out just what we’ve been up to, carbon footprint and decrease our use of natural use your smartphone to scan the QR Code ®...
  • Page 35 Within two weeks of your smartphone purchase, please go to the website http://labs.sprint.com/sprintphonesurvey to complete a brief survey. Your feedback will help us provide the wireless features and services you want most. Thank you for choosing Sprint. visit sprint.com/support for guides, tutorials and more...
  • Page 36 The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all devices. Coverage is not available everywhere. See sprint.com/coverage for more details. Important Privacy Message. This smartphone is capable of determining its/your geographical location. To set controls for access and use of your location information by others, swipe down from the top of the screen and tap Settings >...

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