Blackberry Q5 User Manual page 243

User Guide
CAUTION: For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of
allowed attempts to enter an unlock code, your micro SIM card will allow emergency calls only. For assistance, contact your
service provider.
Change or remove your device password
CAUTION:
If you can't remember your password, the only way to change your password or regain access to your BlackBerry device is
to delete all of your data by completing a security wipe.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Security and Privacy > Device Password > Change Device Password.
To stop using a password, set the Device Password switch to Off.
Related information
Change your work space
How do I reset my device password if I forget it?
Your BlackBerry device password can't be recovered or changed if you don't enter your current password correctly. For
security reasons, the only way that you can reset your password without knowing your current password is to delete all of
your device data. You can do this by entering an incorrect device password multiple times.
BlackBerry recommends that you regularly create and save a backup file on your computer.
Protect your micro SIM card with a PIN
You can use a micro SIM card PIN to prevent unauthorized use of your micro SIM card in another device. For example, if
you lost your micro SIM card and someone tries to use it in another device, the micro SIM card can't be used unless the PIN
is entered correctly.
You can request the PIN for your micro SIM card from your service provider.
1. On the home screen, swipe down from the top of the screen.
2.
Tap Settings > Security and Privacy > SIM Card.
3. Set the SIM Card PIN Lock switch to On.
4. Type the micro SIM card PIN that your service provider gave you.
CAUTION: If you exceed the number of allowed attempts to enter the micro SIM card PIN, your micro SIM card will stop
functioning. To unblock your micro SIM card, contact your service provider.
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Security and backup
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