Troubleshooting - Denon DVP-602CI Owner's Manual

I
Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other components operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist.
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
[General)
Symptom Cause Countermeasure Page
Power does not • Connection of the power cord is • Check that the power plugs are 14
turn on, or turns faulty. securely inserted into the DVP-
off directly after it 602CI's AC inlet and the wall
was turned on. power outlet.
Display is off.
• The "Dirnmer" setting is set to • Set to something other than 20
"OFF". "OFF".
Power turns off • Set is damaged. • Turn off the power and contact a -
suddenly and
DENON service center.
power indicator
flashes red.
[Remote Control Unit)
Symptom
Cause Countermeasure Page
Set does not work • Batteries are worn.
• Replace with new batteries. 3
properly when • You are operating outside of the • Operate within the specified 3
remote control specified range. range.
unit operated.
• Obstacle between main unit and • Remove the obstacle. 3
remote control unit.
• The batteries are not inserted in • Insert the batteries in the 3
the proper direction, as indicated proper direction, following the
by the polarity marks in the polarity marks in the battery
battery compartment. compartment.
• The remote control unit is not set • Reset the remote control unit. 26
for use with the DVP-602CI.
[Audio)
Symptom Cause Countermeasure Page
No sound is ·The player's OPTICAL output • Set the player's OPTICAL
-
output from is not set to a sound format output to a sound format (PCM)
the monitor or supported by the TV. supported by the TV.
AVamplifier • The DVP-602CI's "Resolution" • Change the "Resolution" to a 22, 27
connected is set to 480p/576p, VGA, SVGA, setting other than 480p/576p,
with HDMI XGA VGA, SVGA, XGA
connections. ·The DVP-602CI's "Optical" • Match the "Optical" setting to 22
setting is wrong. the input terminal.
[Video)
Symptom Cause Countermeasure Page
The on-screen
• The format of the GUI and TV • Match the format of the GUI and
20
display does not (NTSC or PAL) do not match. TV
appear.
No picture • The connections between the • Check the connections. 9 - 12
appears. DVP-602CI and monitor are
faulty.
·The monitor's input setting is • Set properly. -
wrong.
No picture • The connections to the HDMI • Check the connections. 9 - 12
appears connectors are faulty.
with HDMI • The monitor is not compatible • Connect a monitor that is 9
connections. with copyright protection compatible with copyright
(HDCP) protection (HDCP).
• The HDMI format of the player • Match the HDMI format of the -
and monitor do not match. player and monitor.
[Network)
Symptom Cause Countermeasure Page
Server is not ·The computer's or router's • Check the computer's or router's -
found, or it is firewall is activated.
firewall settings.
not possible to • Computer's power is not turned • Turn on the power. -
connect to the on.
server.
• Server is not running. • Launch the server.
-
• Set's IP address is wrong. • Check the set's IP address.
19
28