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Denon HEOS Drive Owner's Manual

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See also: Owner's Manual
Contents
Setup
Use
Troubleshooting
Status LED
Appendix
NETWORKED MULTI-ROOM AMPLIFIER
Owner's Manual
HEOS Drive
1

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Summary of Contents for Denon HEOS Drive

  • Page 1 Contents Setup Troubleshooting Status LED Appendix NETWORKED MULTI-ROOM AMPLIFIER Owner’s Manual HEOS Drive...

  • Page 2: Table Of Contents

    Adding Wireless HEOS Devices Network Requirements USING YOUR HEOS DRIVE Controller Requirements Selecting a Room Getting To Know Your HEOS Drive Listening to Radio Front panel Playing music stored on your mobile device Back panel Playing music from your networked PC or NAS...
  • Page 3 Troubleshooting Status LED Appendix Listening To The Same Music In Multiple Rooms MAKING ADJUSTMENTS Grouping Rooms Changing the Name of a HEOS Drive Ungrouping Rooms Adjusting the Equalizer Grouping All Rooms (Party Mode) Adjusting the Line Out Ungrouping All Rooms...
  • Page 4 My HEOS device turns off and the Power LED flashes in red Music cuts out or delays sometimes I hear a delay when using the AUX Input with my TV Resetting Your HEOS Device Restoring the HEOS Device to Factory Defaults Contact Denon...

  • Page 5: Introduction

    INTRODUCTION The HEOS Drive is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music from your own music library or from many online streaming music services.

  • Page 6: Before You Begin

    Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.

  • Page 7: Controller Requirements

    Contents Setup Troubleshooting Status LED Appendix o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements iOS version 7.0 or later Android OS version 2.3 or later All resolutions...

  • Page 8: Getting To Know Your Heos Drive

    Contents Setup Troubleshooting Status LED Appendix Getting To Know Your HEOS Drive Unpack your HEOS Drive from the box and verify that the following items are included: Ethernet cable Rack mount brackets HEOS Drive Quick Start Guide Safety Instructions Warranty...

  • Page 9: Front Panel

    Contents Setup Troubleshooting Status LED Appendix o Front panel A Power operation button (X) C Network indicators Used to enter Quick Start Mode or Deep Standby and return from Flashes green to indicate network activity. (v p. 52) them. D Zone indicators B Power indicator Please refer to the “Status indicator Table”.

  • Page 10: Back Panel

    Contents Setup Troubleshooting Status LED Appendix o Back panel q we r t y A Speaker terminals (SPEAKERS) G Network Connector (NETWORK) Used to connect speakers. (v p. 14) Used to connect this unit to a wired Ethernet network. (v p. 21) B TRIGGER OUT jack (TRIGGER OUT) H Digital Input (OPTICAL IN/COAXIAL IN) Used to connect devices equipped with a trigger function.

  • Page 11: Placing Your Heos Drive

    You should place your HEOS Drive in a convenient location near your speaker wires. The HEOS Drive is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.

  • Page 12: Attaching The Rack Mount Brackets

    Attaching the rack mount brackets Attach the included rack mounting brackets to the sides of the HEOS Drive if you want to mount the HEOS Drive in a standard EIA equipment rack. Remove the two screws on each side of the HEOS Drive.

  • Page 13: Zone Connection

    Zone Connection You can simultaneously play the same source in all four HEOS Drive Zones if desired. You can also play different sources in different zones. Connection and function of page 14 to 18 are ZONE1. ZONE2, ZONE3 and ZONE4 are same as ZONE1.

  • Page 14: Connecting Speakers (4 Stereo Zones)

    Contents Setup Troubleshooting Status LED Appendix Connecting Speakers (4 Stereo Zones) o Connecting Speakers NOTE Carefully check the left (L) and right (R) channels and + (red) and – 0 Turn off the power switch of rear panel before connecting the speakers. Also, turn (black) polarities on the speakers being connected to this unit, and be off any connected powered subwoofers.

  • Page 15: Connecting Speakers (Two Bridged Zones)

    Contents Setup Troubleshooting Status LED Appendix o Connecting Speakers (Two Bridged Zones) NOTE Larger output can be obtained by connecting using a bridged connection. 0 Turn off the power switch of rear panel before connecting the speakers. Also, turn off the subwoofer. Turn off the power switch of rear panel.

  • Page 16: Connecting To An External Amplifier Or Av Receiver

    Contents Setup Troubleshooting Status LED Appendix o Connecting to an External Amplifier or AV o Connecting a Subwoofer Receiver Connect the PRE OUT “L” output to an input on your powered Connect the PRE OUT output to an available input on your amplifier or subwoofer or your subwoofer amplifier.

  • Page 17: Connecting A Usb Storage Device

    Contents Setup Troubleshooting Status LED Appendix o Connecting a USB storage device o Trigger Control If the power amplifier connected to this unit has a trigger input Connect a FAT32 formatted USB mass storage device containing connector, connect it to the TRIGGER OUT jack of this unit using a digital music files to any available USB port.

  • Page 18: Connecting External Devices (Assignable)

    Contents Setup Troubleshooting Status LED Appendix Connecting External Devices (Assignable) o Connecting an Audio Playback Device Connect the LINE IN, COAXIAL IN or OPTICAL IN input to an audio playback device (CD player, portable music player, etc...) using the Analog Digital appropriate cables.

  • Page 19: Connecting To Network

    0 Each HEOS Drive contains four HEOS modules and therefore always counts as four devices towards the maximum number of 32 HEOS devices supported on any one network. Up to 8 HEOS Drive units are supported on a single network.

  • Page 20: Powering Your Heos Drive

    Status LED Appendix Powering Your HEOS Drive Connect the appropriate power cord for your region between the back of the HEOS Drive and a wall outlet and then switch the rear panel power switch to the ON position. for Europe...

  • Page 21: Adding More Heos Devices

    NOTE 0 Each HEOS Drive contains four HEOS modules and therefore always counts as four devices towards the maximum number of 32 HEOS devices supported on any one network. Up to 8 HEOS Drive devices are supported on a single network.

  • Page 22: Adding Wireless Heos Devices

    You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the instructions: Music Settings Music Add Device NOTE 0 HEOS Drive can not be connected to a wireless network.

  • Page 23: Using Your Heos Drive

    USING YOUR HEOS DRIVE Once you have your HEOS Drive connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!

  • Page 24: Listening To Radio

    Contents Setup Troubleshooting Status LED Appendix Listening to Radio Playing music stored on your mobile device The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among Tap the “Music”...

  • Page 25: Playing Music From Your Networked Pc Or Nas

    Contents Setup Troubleshooting Status LED Appendix Playing music from your networked PC Audio signal or NAS (Network Attached PC Storage) Select “Music Servers” from the Music tab. Select the name of your networked PC or NAS (network attached storage) server. Browse the music on your PC/NAS and select something to play.

  • Page 26: Playing Music From An External Audio Device

    RCA stereo input on the back of the HEOS Drive. Select “Inputs” from the Music tab. Select the name of the HEOS Drive Zone to which you connected the audio device in step 1. Select the name of the input to which you connected the audio device in step 1.

  • Page 27: Streaming An External Audio Device To Any Heos Device

    RCA stereo input on the back of the HEOS Drive. Select “Inputs” from the Music tab. Select the name of the HEOS Drive Zone to which you connected the audio device in step 1. Select the name of the input to which you connected the audio device in step 1.

  • Page 28: Playing Music From A Usb Device

    NOTE 0 It may take several minutes for the name of your HEOS Drive to appear in the “USB Music” list if you have a large number of files on your USB device. 0 It is not possible to connect and use a computer via the USB port of this unit using...

  • Page 29: Heos Account

    Contents Setup Troubleshooting Status LED Appendix o Changing Your HEOS account HEOS account Tap the Music tab. o What is a HEOS account? Select the Settings a icon in the upper left corner of A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password.

  • Page 30: Playing From Streaming Music Services

    Contents Setup Troubleshooting Status LED Appendix o Changing Music Service Settings Playing from Streaming Music Services Tap the “Music” tab. A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from.

  • Page 31: Listening To The Same Music In Multiple Rooms

    Contents Setup Troubleshooting Status LED Appendix Listening To The Same Music In Rooms Rooms Multiple Rooms Drag one room into another to group them Drag one room into another to group them Dining Dining The HEOS system is a true multiroom audio system that automatically Song Name 1 Song Name 1 synchronizes audio playback between multiple devices so that the audio...

  • Page 32: Ungrouping Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping Rooms Rooms Rooms Tap the “Rooms” tab. Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to remove from the group.

  • Page 33: Grouping All Rooms (Party Mode)

    Contents Setup Troubleshooting Status LED Appendix o Grouping All Rooms (Party Mode) Rooms Rooms You can easily group the eight rooms together into Party Mode by Drag one room into another to group them Drag one room into another to group them using a “pinch”...

  • Page 34: Ungrouping All Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping All Rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...

  • Page 35: Using The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix Using the Now Playing Queue HEOS uses a Now Playing “Queue” to line up music that you want to listen HEOS Device Album to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio”...

  • Page 36: Rearranging The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix Rearranging the Now Playing Queue Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing queue: the order or remove some songs: Tap the “Now Playing”...

  • Page 37: Deleting All Songs From The Play Queue

    Contents Setup Troubleshooting Status LED Appendix Deleting All Songs from the Play Queue Saving Playlists You can remove all of the songs from the Now Playing queue: You can save the Now Playing queue as a HEOS Playlist that you can recall later.

  • Page 38: Making Adjustments

    Select “Line Out Level”. Select “Name”. Select Fixed to lock the volume at the optimal level or Select or enter a new name for your HEOS Drive. select Variable to control the volume from the Now Playing screen. Tap the “Next” in the upper right corner to save your changes.

  • Page 39: Adjusting The Output Mode

    Troubleshooting Status LED Appendix Adjusting the Output Mode Adjusting the Volume Limit You can set the maximum volume of the HEOS Drive amplifiers to prevent Select “Output Mode”. sudden loud volume. Select Stereo or Dual Mono. Select “Volume Limit”. Select the maximum volume percentage (95, 90, 85, Adjusting the Audio Quality 80).

  • Page 40: Adjusting The High Pass Filter

    Contents Setup Troubleshooting Status LED Appendix Adjusting the High Pass Filter Using a Subwoofer Set the High Pass Filter to limit the low frequency signal being sent to your Select “Subwoofer”. speakers. Enable the Sub Out (L) setting. Select “High Pass Filter”. Select the frequency cutoff point: If you enable the IP control, “Subwoofer”...

  • Page 41: Advanced Settings

    Contents Setup Troubleshooting Status LED Appendix o Firmware Upgrade Advanced Settings Select “Advanced”. Caution Adjusting these settings may disconnect your device from your network Select “FIRMWARE UPGRADE”. and possibly render your device unusable. Do not use these features unless you are comfortable making advanced adjustments. Manually check for a firmware upgrade.

  • Page 42: External Device Control

    Status LED Appendix External Device Control The HEOS Drive can tightly integrate with most Denon AVR to allow them o IP Control to operate as if they were one device. You can configure your HEOS Drive to tell the connected device when to IP Control is available for Denon AV receiver models sold after 2010 turn on, turn off, select the correct input and adjust volume and mute.

  • Page 43: Trigger Out

    Contents Setup Troubleshooting Status LED Appendix o Trigger out Select Trigger Control when you are connecting your HEOS to a power amp that supports +12 V trigger input. The HEOS App can control the power on and off for the amp. Select Trigger.

  • Page 44: Updating Your System

    Contents Setup Troubleshooting Status LED Appendix UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.

  • Page 45: Advanced Features

    Resetting Your Controller App If you are having trouble with your network or HEOS system, you may be asked by Denon technical support personnel to select this option. This feature will automatically send Denon technical support diagnostic This feature will reset the control app to its original state when you first information about your HEOS system.

  • Page 46: Power Management

    Contents Setup Troubleshooting Status LED Appendix POWER MANAGEMENT Power Modes o Quick Start Mode To save power, the device will automatically enter “Quick Start Mode” whenever there is no network access or playback for 20 minutes and will automatically resume to full power whenever the device is selected and playing music.

  • Page 47: Basic Troubleshooting

    Contents Setup Troubleshooting Troubleshooting Status LED Appendix BASIC TROUBLESHOOTING I get a message “Device was not found” Solution Refer to Page Your HEOS devices and controller device may not be on the same network. Verify that the controller device is on the same –...

  • Page 48: Music Cuts Out Or Delays Sometimes

    Contents Setup Troubleshooting Status LED Appendix Music cuts out or delays sometimes Solution Refer to Page Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video). Make sure your HEOS devices are within range of your wireless network.

  • Page 49: Resetting Your Heos Device

    Resetting your HEOS device will clear out EQ, and name but retain it’s current software. You will have to use Settings->Add – Device to reconnect the device to your home network before it can be used. To reset your HEOS Drive, press the Reset button on the back and hold it in until the Zone LED begins to flash amber.

  • Page 50: Contact Denon

    Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST) For the other region: If you need additional help in solving problems, please contact Denon customer service in your area or visit HEOSbyDenon.com...

  • Page 51: Status Led Table

    Contents Setup Troubleshooting Status LED Status LED Appendix Status LED Table o Power indicator Device Operation Description Front LED Action No AC power, Master Power Switch OFF, Deep Standby (off) Power ON (solid) Power Management Quick Start Mode-When all Zone enter Quick Start Mode (solid) Error Hardware protection - Refer to “BASIC TROUBLESHOOTING”...
  • Page 52 Contents Setup Troubleshooting Status LED Appendix o Network indicators Device Operation Description Front LED Action Not Connected to your network (off) Connect Connected to your network (blink)
  • Page 53 Contents Setup Troubleshooting Status LED Appendix o Zone indicators Device Operation Description Front LED Action No AC Power, Master Power Switch OFF, Deep Standby (off) Master Power Switch Booting (blink) Ready-Configured and connected to your network (solid) Not Connected to your network (solid)
  • Page 54 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Updating (blink) Update Rebooting (blink) Ready-Configured and connected to your network (solid)
  • Page 55 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Soft reset - Clear user settings (fast blink) Hard reset - Factory restore (blink) Reset Rebooting (blink) Ready-Not Configured (solid)
  • Page 56 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Firmware Error (slow blink (NOT fade)) Errors Hardware Error (fast blink) Network Error (solid) Volume Change (quick blink) Mute (slow blink)
  • Page 57 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Quick Start mode-When all Zone enter Quick Start Mode (dimmed solid) Power Management Deep Standby (off)

  • Page 58: Supported File Types And Codecs

    Contents Setup Troubleshooting Status LED Appendix Appendix Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 16 bit 48 kHz 32 kHz MPEG-1 Audio Layer 3 44.1 kHz 16 bit 32 - 320 kbps CBR/VBR 48 kHz 32 kHz...

  • Page 59: Specifications

    Contents Setup Troubleshooting Status LED Appendix SPECIFICATIONS o Audio section Power amplifier (NORMAL OPERATION) 8-channel driving Maximum output power: 60W + 60W (8 Ω/ohms, 20 Hz – 20 kHz, T.H.D. 0.05 %) (BRIDGE OPERATION) 4-channel driving 130W + 130W (8 Ω/ohms, 20 Hz – 20 kHz, T.H.D. 0.05 %) Rated output: (NORMAL OPERATION) 8-channel driving...
  • Page 60 Contents Setup Troubleshooting Status LED Appendix o General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 120 V, 60 Hz (for North America) AC 220 - 240 V, 50/60 Hz (for Europe, UK and Australia) Power consumption: 170 W (for North America) 160 W (for Europe, UK and Australia)
  • Page 61 Contents Setup Troubleshooting Status LED Appendix o Dimensions (Unit : in. (mm)) 17 (430) 1 1/4 (30) 1 1/4 (30) 13 5/8 (344) 1 3/4 1 3/4 (43) (43) 19 1/8 (484) o Weight : 16 lbs 9 oz (7.5 kg) (with brackets) 15 lbs 14 oz (7.2 kg) (w/o brackets) For the purpose of improvement, the specifications and design are subject to change without notice.

  • Page 62: Information

    Contents Setup Troubleshooting Status LED Appendix INFORMATION Trademarks Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Google Play is a trademark of Google Inc. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S.

  • Page 63: License

    GPL/LGPL software that is used in the product. COPYRIGHT AND PERMISSION NOTICE Denon provides the source code based on the GPL and LPGL licenses at the actual cost upon your request to our customer service Copyright (c) 1996 - 2014, Daniel Stenberg, <daniel@haxx.se>.
  • Page 64 Contents Setup Troubleshooting Status LED Appendix n e2fsprogs-libs-1.40.8/lib/uuid n expat-2.0.1 Redistribution and use in source and binary forms, with or without Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd modification, are permitted provided that the following conditions are and Clark Cooper met: Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
  • Page 65 Contents Setup Troubleshooting Status LED Appendix n getopt n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright 2014 jQuery Foundation and other contributors Copyright (c) 1987, 1993, 1994 The Regents of the University of http://jquery.com/ California. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a Redistribution and use in source and binary forms, with or without copy of this software and associated documentation files (the modification, are permitted provided that the following conditions are...
  • Page 66 Contents Setup Troubleshooting Status LED Appendix n libpcap-1.4.0 n libtar-1.2.11 License: BSD Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth Redistribution and use in source and binary forms, with or without All rights reserved. modification, are permitted provided that the following conditions are met: Developed by: Campus Information Technologies and Educational...
  • Page 67 Contents Setup Troubleshooting Status LED Appendix n mDNS 320.10.80 n mongoose The majority of the source code in the mDNSResponder project is licensed https://github.com/cesanta/mongoose/ under the terms of the Apache License, Version 2.0, available from: Copyright (c) 2004-2013 Sergey Lyubka <http://www.apache.org/licenses/LICENSE-2.0>...
  • Page 68 Contents Setup Troubleshooting Status LED Appendix n openssl-1.0.0d THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES Redistribution and use in source and binary forms, with or without OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR modification, are permitted provided that the following conditions are...
  • Page 69 Contents Setup Troubleshooting Status LED Appendix n portmap-6.0 n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. BSD License: All rights reserved. Copyright (c) 2005-2011 Paul Hsieh Redistribution and use in source and binary forms, with or without All rights reserved.
  • Page 70 Contents Setup Troubleshooting Status LED Appendix n rl78flash 2000.3.1 n sqlite 2003.5.7 License SQLite Copyright ======= SQLite is in the The MIT License (MIT) Public Domain Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
  • Page 71 Contents Setup Troubleshooting Status LED Appendix n strlcpy.c , v1.11 n tinyxml 2002.4.3 Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the This software is provided 'as-is', without any express or implied above copyright notice and this permission notice appear in all warranty.
  • Page 72 Contents Setup Troubleshooting Status LED Appendix n Tremor n zlib http://wiki.xiph.org/index.php/Tremor http://www.zlib.net/ Copyright (c) 2002, Xiph.org Foundation zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler met:...
  • Page 74 3520 10405 00AD HEOSbyDenon.com Copyright © 2015 D&M Holdings Inc. All Rights Reserved.

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