Tray Linking Does Not Work; Unexpected Page Breaks Occur - Lexmark MX310 Series User Manual

Troubleshooting

Tray linking does not work

Notes:
•
The trays can detect paper length.
•
The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action
Step 1
a
Open the trays, and then check if they contain paper of the same size
and type.
• Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b
Resend the print job.
Do the trays link correctly?
Step 2
a
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b
Resend the print job.
Do the trays link correctly?

Unexpected page breaks occur

Action
Step 1
Adjust the print timeout settings.
a
From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b
Select a higher setting and then, depending on your printer model,
select or Submit.
c
Resend the print job.
Did the file print correctly?
Step 2
a
Check the original file for manual page breaks.
b
Resend the print job.
Did the file print correctly?
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
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