Philips L04E Service Manual page 10

EN 10 5.
13. Audio. No audio alignment is necessary for this television
set.
14. NVM Editor. Used to change the NVM data in the
television set.
15. ComPair Mode. Used to switch on the television to ISP
mode (for uploading software)
How to navigate
•
In SAM, select menu items with the MENU UP/DOWN keys
on the remote control transmitter. The selected item will be
highlighted. When not all menu items fit on the screen, use
the MENU UP/DOWN keys to display the next / previous
menu items.
•
With the MENU LEFT/RIGHT keys, it is possible to:
–
Activate the selected menu item.
–
Change the value of the selected menu item.
–
Activate the selected submenu.
•
In SAM, when you press the MENU button twice, the set
will switch to the normal user menus (with the SAM mode
still active in the background). To return to the SAM menu
press the MENU or STATUS/EXIT button.
•
When you press the MENU key in while in an SDAM
submenu, you will return to the previous menu.
How to store SAM settings
To store settings changed in SAM leave the top level SAM
menu by using the POWER button on the remote control
transmitter or the television set.
How to exit
Switch the set to STANDBY by pressing the POWER button on
the remote control transmitter or the television set.
If you turn the television set off by removing the mains (i.e.,
unplugging the television) without using the POWER button,
the television set will remain in SAM when mains is re-applied,
and the error buffer is not cleared.
5.2.3
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV operation settings. The call centre can
instruct the customer to activate CSM by telephone and read
off the information displayed. This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
How to activate
To activate CSM, press the following key sequence on the
remote control transmitter: '1 2 3 6 5 4' (do not allow the display
to time out between entries while keying the sequence).
L04E AB Service Modes, Error Codes, and Fault Finding
Upon activating the Customer Service Mode, the following
screen will appear:
1 00028 L04EF30.10
2 CODES 0 0 0 0 0
3 OP 000 057 140 032 120 128 000
4 nnXXnnnn/nnX
5 P3C-1
6 NOT TUNED
7 PAL
8 STEREO
9 CO 50 CL 50 BR 50 HU 0
0 AVL Off BS 50
Figure 5-3 CSM menu
Menu explanation
1. Indication of the service mode (CSM = Customer Service
Mode).
2. Reserved item.
3. Software identification of the main microprocessor (see
'Service Default Alignment Mode' for an explanation)
4. Reserved item for P3C call centres (AKBS stands for
Advanced Knowledge Base System).
5. Indicates the type of TV system or whether or not the
television is receiving an 'IDENT' signal on the selected
source. If no 'IDENT' signal is detected, the display will
read 'NOT TUNED'
6. Displays the last five errors detected in the error code
buffer.
How to exit
To exit CSM, use one of the following methods:
•
Press the MENU, STATUS/EXIT, or POWER button on the
remote control transmitter.
•
Press the POWER button on the television set.
5.2.4
Digital Customer Service Mode (DCSM)
Purpose
The Digital Customer Service Mode shows error codes and
information on the IBO Zapper module operation settings. The
call centre can instruct the customer to activate DCSM by
telephone and read off the information displayed. This helps
the call centre to diagnose problems and failures in the IBO
Zapper module before making a service call.
The DCSM is a read-only mode; therefore, modifications are
not possible in this mode.
How to activate
To activate the DCSM, the television has to be in digital mode.
1. Press the Digital Menu button on the remote control to
activate the digital user menu.
2. Activate the information sub menu.
3. Press "GREEN RED YELLOW 9 7 5 9" on the remote
control to activate the DCSM.
CSM
E_14480_141.eps
250504