Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications
Engineering, or ADTRAN Sales:
Applications Engineering
Sales
Post-Sale Support
Please contact your local distributor first. If your local distrib-
utor cannot help, please contact ADTRAN Technical Support
and have the unit serial number available.
Technical Support
Repair and Return
If ADTRAN Technical Support determines that a repair is
needed, Technical Support will coordinate with the ADTRAN
Customer and Product Service (CAPS) Department to issue
an RMA number. For information regarding equipment cur-
rently in house or possible fees associated with repair, contact
CAPS directly at the following number:
CAPS Department
Identify the RMA number clearly on the package (below ad-
dress), and return to the following address:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Progress Center
Building #6 Suite 690
Huntsville, Alabama 35807
RMA # _____________
(800) 615-1176
(800) 827-0807
(888) 4ADTRAN
(256) 963-8722