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User Manual
English
Troubleshooting
When a computer is switched off, or in sleep or standby mode then the monitor will not
show any display. (Note that this is not a sign of a faulty KVM Switch) Wake up your
computer from sleep or standby mode, as you would do in the normal way.
Before commencing further troubleshooting please ensure that all cables are inserted correctly
into the relevant ports. You may wish to label each of the cables for easy identification, and to
avoid confusion later.
Make sure that both the connected computers support booting up with a USB keyboard (and
USB mouse) attached. This feature requires USB legacy support from your computer's
BIOS. If your computer cannot boot with USB keyboards attached, please check the
motherboard supplier's website for the most recent BIOS update (which includes USB legacy
support). If this is not available then you can only use a USB KVM switch if the computers BIOS
provides the option to disable keyboard error messages and continue boot up. In such cases
Windows will install the USB keyboard and mouse drivers, but you will have no keyboard
access to the computer until Windows is up and running!
If the mouse does not work!
If this is the first time you have used the computer and you have not yet installed a USB mouse,
there may be an error message telling you that a mouse is not detected. If this happens you
should switch the computer off and connect a USB mouse and keyboard directly to it to install
the relevant drivers. Once this has been done you may connect the KVM switch.
The KVM Switch will not switch computers!
Make sure the computer you are trying to switch to is turned on. The KVM Switch will only
switch to a port if the computer is connected and switched on!
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