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smart New Vehicle Limited Warranty - Things You Should Know
Insurance Write-Off; or Repaired
or Replaced Parts
Any vehicle which has been damaged to
such an extent that the owner, insurer,
financing institution or leasing company
determined the vehicle to be a "total loss",
"write off" or equivalent, is not covered by
this warranty. This includes but is not lim-
ited to vehicles issued a "salvage",
"scrap", "dismantled" or similar title under
any state's law.
Any parts repaired or replaced under an
insurance claim or required as a result of
events which are not covered under this
warranty (see "Items Which Are Not Cov-
ered", ( Page 14), for example, damages
due to accidents, misuse, or negligence,
and in either case, any subsequent conse-
quential damage to the vehicle are not cov-
ered by this warranty.
Paint and Other Appearance Items
Defects in paint, trim or other appearance
items are normally taken care of during our
new vehicle preparation or by the autho-
rized smart Center during new vehicle
inspection. We suggest that if you find any
paint or appearance problems that you
advise your authorized smart Center as
soon as possible since deterioration due to
use and exposure is not covered by the
warranty.
The instructions in your Operator's Manual
regarding the care of paint, upholstery,
trim items and convertible tops, as appli-
cable, must be followed explicitly to main-
tain your warranty coverage.
Service and Warranty
Body Repair Information
Due to the materials and assembly proce-
dures used in the production of smart
vehicles, it is strongly recommended that
any paint work/body repairs be performed
using Genuine smart parts by repair facili-
ties which have been certified by DVIUSA
as having the tools, equipment and training
necessary to perform such repairs. DVIUSA
has certified a network of body repair
facilities which are qualified to perform
both cosmetic and structural repairs to
your vehicle.
While the vehicle owner may elect to have
repairs (collision damage/paint repair
work) performed by any automobile body
repair establishment or individual, damage
or malfunction caused by body repairs not
performed in accordance with smart speci-
fied repair procedures are not covered by
the smart New Vehicle Limited Warranty.
Should your vehicle need paint work/body
repair or if you have any questions please
contact your authorized smart Center or
call 1-800-762-7887.
Customer Repair Orders
Your servicing authorized smart Center
will give you a copy of the Repair Order on
all warranty repairs performed. Please
keep this copy with your vehicle records.
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