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SMART fortwo coupe 2011 Warranty

Smart fortwo coupe and smart fortwo cabriolet
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| 2011
smart fortwo coupe and smart fortwo cabriolet

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Summary of Contents for SMART fortwo coupe 2011

  • Page 1 >>smart USA Warranty | 2011 smart fortwo coupe and smart fortwo cabriolet...

  • Page 4: Warranty Coverage At A Glance

    | 2011 >>smart USA Warranty >Warranty Coverage at a Glance Description 1 Yr 2 Yr 3 Yr 4 Yr 7 Yr 8 Yr 12,000 24,000 50,000 50,000 70,000 80,000 smart USA Limited Warranty Corrosion Perforation Warranty Federal Emission Systems Warranty...

  • Page 5: Table Of Contents

    1 .1 Incidental and Consequential Damages Not Covered . . . . . . . . . . . . . . . . . . . . . 4 What Is Covered Under smart USA Warranties 2 .1 smart USA Limited Warranty .

  • Page 6: Your Legal Rights Under These Limited Warranties

    The warranties contained in this booklet are the only express warranties that smart USA makes for your vehicle . These warranties give you specific legal rights. You may also have other rights that vary from state to state. For example, there may be some implied warranties, depending on the state where your vehicle was sold or is registered .

  • Page 7: What Is Covered Under Smart Usa Warranties

    . If you choose to go to another smart center, you will be responsible for the cost if the extra distance exceeds 10 miles . See Section 6 .2 for information on how...
  • Page 8 THAN THE UNITED STATES. This policy does not apply to vehicles that have received authorization for export from smart USA . smart centers may not give authorization for export . You should consult an authorized smart center to determine this vehicle’s warranty coverage if you have any questions .

  • Page 9: Restraint System Limited Warranty (Kansas Only)

    USA parts, components, equipment, materials, or additives . Performance or racing parts are considered to be non-smart USA parts . Repairs or adjustments caused by their use are not covered under your warranties .

  • Page 10: Environmental Factors Not Covered

    • replacing worn wiper blades, worn brake pads, linings, brake rotors or clutch linings . • Failure of original smart USA parts and equipment caused by the installation of non-smart USA parts or equipment . • Faulty installation of smart USA parts by a non-authorized smart USA...

  • Page 11: Racing Not Covered

    • tampering with the emission systems, or with a part that could affect the emission systems; • use of used parts, even if they were originally supplied by smart USA (however, authorized smart USA remanufactured parts are covered); • windshield or rear window damage from external objects;...

  • Page 12: Other Terms Of Your Warranties

    . Production Changes Changes may be made in vehicles sold by smart USA and its smart centers at any time without incurring any obligation to make the same or similar changes on...

  • Page 13: Governing Law And Other Terms

    Federal law requires smart USA to warrant the following emissions parts for 2 years or 24,000 miles, whichever occurs first . smart USA covers all of these parts under the smart USA Limited Warranty for 2 years or 24,000 miles, whichever occurs first .

  • Page 14: Federal Emission Performance Warranty

    Warranty covers that part for a period of 8 years or 80,000 miles, whichever occurs first . These limits are counted from the time when your smart USA Limited Warranty begins under Section 2 .1(E) . The covered parts are: •...

  • Page 15: California Emission Warranty

    For 3 years or 50,000 miles, whichever first occurs: If your vehicle fails a Smog-Check test, all necessary repairs and adjustments will be made by smart USA to ensure that your vehicle passes the inspection . This is your emission control system PERFORMANCE WARRANTY .
  • Page 16 | 2011 >>smart USA Warranty > As the vehicle owner, you should also be aware that smart USA may deny your warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications .

  • Page 17: How To Get Warranty Service

    . If you cannot service the vehicle at the selling smart center; it is recommended that you service the vehicle at the same smart center . By doing so, you will allow the facility to get to know you and your particular vehicle needs .

  • Page 18: How To Get Tow Service (United States Or Canada Only)

    How To Get Towing Service - United States or Canada Only What To Do: If your vehicle requires towing due to a defect covered under the smart USA Limited Warranty, dial toll-free 1-800-762-7887 . Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling .

  • Page 19: Getting Service Under The Federal Emission Warranties

    Smog-Check test report to the smart center . If the owner is not notified within 30 days that a performance warranty claim is denied, the manufacturer must repair the vehicle free of charge .
  • Page 20 . However, smart USA recommends that you do the following before having repairs made: • Contact smart USA and ask for help with emission warranty service . (You’ll find the address and telephone number in Section 7 .2 .) •...

  • Page 21: How To Deal With Warranty Problems

    Normally, warranty problems can be resolved by your smart center’s sales or service departments . That’s why you should always talk to your smart center’s service manager or sales manager first . But if you’re not satisfied with your smart center’s response to your problem, smart USA recommends that you do...

  • Page 22: Contacting Smart Usa

    . These laws vary from state to state . If your state law allows, smart USA requires that you first notify smart USA in writing of any service difficulty that you may have experienced so that we can have a chance to make any needed repairs before you are eligible for remedies provided by these laws .

  • Page 23: Maintenance

    Please follow the instructions contained in the Scheduled Maintenance Guide provided with your Owner’s Literature Package . Regular, scheduled maintenance is essential to trouble-free operation . If there is a dispute between you and smart USA concerning your maintenance of your vehicle, smart USA will require you to provide proof that your vehicle was properly maintained .
  • Page 24 | 2011 >>smart USA Warranty...
  • Page 27 HERE STAMP PLACE...
  • Page 28 OWG2011-1 smartusa.com smart ® - a Daimler Brand...
  • Page 29 HERE Street Address City, State, ZIP Street Address City, State, ZIP City, State, ZIP smart USA Customer Relations smart USA Customer Relations 1765 Telegraph Road smart USA Customer Relations Bloomfield Hills, MI 48302 smart USA Customer Relations 1765 Telegraph Road...
  • Page 30 INFORMATION CHANGE CARD Please print new owner or update your customer information Please Check One: q Address Change q Ownership Change q Mr. q Mrs. q Ms. Last Name First Name Middle Initial Address: Number Street Apt./Suite City State AM Phone PM Phone Email Cell Phone...

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2011 fortwo coupe2011 fortwo cabriolet

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