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Table of Contents
Related Manuals for HP Folio 13-2000
Summary of Contents for HP Folio 13-2000
- Page 1 HP Folio 13-2000 Maintenance and Service Guide...
- Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 External component identification ........................ 3 Display ..............................4 Buttons and other top components ...................... 5 Keys ..............................6 Lights ..............................7 TouchPad ............................. 8 Rear ..............................8 Left side ..............................9 Right side ............................ - Page 6 Power button board ......................29 TouchPad button board ..................... 31 Battery ..........................32 Display panel ........................34 WLAN module ........................36 USB/Audio board ....................... 37 RTC battery ........................39 Hard drive .......................... 40 Memory module ......................... 41 Speakers ..........................42 System board ........................
- Page 7 Restoring using the restore media ..................59 Changing the computer boot order ..................59 Backing up and recovering your information ..................59 Using Windows Backup and Restore ................60 Using Windows system restore points ................61 When to create restore points ................61 Create a system restore point ................
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Page 9: Product Description
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive Audio and video Single digital microphone Two integrated stereo speakers HP TrueVision high-definition webcam (fixed, no tilt, 1.3 MP by 30 frames per second) Ethernet Integrated 10/100/1000 GB network interface card (NIC) Wireless... - Page 10 Category Description External media card Push-pull insertion/removal HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card ● Ports 3-pin AC power ●...
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Page 11: External Component Identification
External component identification... -
Page 12: Display
Display Item Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > Communication and Chat > CyberLink YouCam. Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. -
Page 13: Buttons And Other Top Components
Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, refer to the HP Notebook User Guide. If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. -
Page 14: Keys
Keys Item Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Action keys Execute frequently used system functions. Windows applications key Displays a shortcut menu for items beneath the pointer. -
Page 15: Lights
Lights Item Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Webcam light On: The webcam is in use. ● Mute light Amber: Computer sound is off. -
Page 16: Touchpad
TouchPad Item Component Description ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. -
Page 17: Left Side
Left side Item Component Description Power connector Connects an AC adapter. ● AC adapter/Battery light White: The computer is connected to external power and the battery is fully charged. ● Amber: A battery is charging. ● Blinking white: The battery charge level is 12% or less (recharge the battery as soon as possible). -
Page 18: Right Side
Right side Item Component Description USB 2.0 port Connects optional USB devices. Audio-out (headphone) jack/audio-in Connects optional powered stereo speakers, (microphone) jack headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. -
Page 19: Bottom
Bottom Item Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Bottom... -
Page 20: Illustrated Parts Catalog
Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag, which is located on the bottom of the computer. Item Description Function Product name This is the product name affixed to the front of the computer. -
Page 21: Computer Major Components
Computer major components Item Component Spare part number Display assembly 672350-001 Keyboard (includes keyboard cable): In black finish: Computer major components... - Page 22 Item Component Spare part number For use in Canada 673656-121 For use in South Korea 673656-AD1 For use in Germany 673656-041 For use in the United States 673656-001 For use in the United Kingdom and Singapore 673656–031 For use in France 673656–051 For use in Italy 673656–061...
- Page 23 Item Component Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 671602-001 (17) Base enclosure 672356-001 Computer major components...
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Page 24: Mass Storage Devices
HP AC adapter (non-smart): 65-W PFC RC V EM 3-wire HP AC adapter (non-smart) for use only in India 613149-001 65-W PFC RC V 3-wire HP AC adapter (non-smart) for use in all countries and regions except 613149-001 India Power cord (3-pin, black, 1.83-m):... -
Page 25: Sequential Part Number Listing
Power cord for use in South Korea (3-pin, black, 1.83-m) 613149-001 HP AC Adapter (non-smart) RC V 3-wire for use in all countries and regions except India 631956–005 Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) - Page 26 Spare part number Description 673656-251 Keyboard in black finish for use in Russia (includes keyboard cable) 673656-AD1 Keyboard in black finish for use in South Korea (includes keyboard cable) 673656–B31 Keyboard in black finish for use in The Netherlands (includes keyboard cable) 673656–BG1 Keyboard in black finish for use in Switzerland (includes keyboard cable) 673656–DH1...
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Page 27: Removal And Replacement Procedures
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 28: Drive Handling
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 29 Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
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Page 30: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. -
Page 31: Component Replacement Procedures
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 32: Computer Feet
Item Component Description Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product. Part number/Product number (p/n) This number provides specific information about the product’s hardware components. -
Page 33: Base Enclosure
Base enclosure Description Spare part number Base enclosure 672356–001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 34: Keyboard
▲ Turn the computer face down, remove the 16 Phillips PM 2.0×6 screws, and remove the base enclosure screws. CAUTION: Before removing the base enclosure screws, do not use a pressure of more than 3.0 kgf-cm screw torque for the 3 Phillips PM 2.0x6.0 screws in the following locations: Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. - Page 35 For use in country or region: Spare part number: For use in country or region: Spare part number: For use in France 673656–051 For use in Switzerland 673656–BG1 For use in Denmark, Finland, 673656–DH1 For use in The Netherlands 673656–B31 Norway Before removing the keyboard, follow these steps: Shut down the computer.
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Page 36: Top Cover
Remove the keyboard (3). Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the power button board and cable and the TouchPad and cable. Description Spare part number Top cover 672357-001 Before removing the top cover, follow these steps: Shut down the computer. -
Page 37: Power Button Board
Disconnect the following cables: (1) Power button board cable (2) TouchPad button board cable Lift the rear edge of the top cover until the left and right sides disengage from the base enclosure, and remove the top cover. Reverse this procedure to install the top cover. Power button board Description Spare part number... - Page 38 Before removing the Power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
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Page 39: Touchpad Button Board
TouchPad button board Description Spare part number TouchPad button board (includes cable) 672357-001 Before removing the TouchPad button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 40: Battery
Battery Description Spare part number 6-cell, 59-Whr, 5.4-Ah Li-ion battery 671602-001 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. - Page 41 Support the display panel while lifting the battery slightly, and then slide it forward (2). Remove the battery from the computer (3). CAUTION: Make sure that you balance the battery carefully so that it is not damaged. Reverse this procedure to install the battery. Component replacement procedures...
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Page 42: Display Panel
Display panel Description Spare part number 13.3-in, LED, BrightView SVA display panel 672350-001 Before removing the display panel, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. - Page 43 Ensure that the cables are released from the routing clips, the interior computer channels, and the right speaker clips (4). Remove the 5 screws (1) securing the display panel to the computer. There are 3 screws on the left hinge and 2 screws on the right hinge. NOTE: Support the display panel as you are removing the screws.
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Page 44: Wlan Module
WLAN module Description Spare part number Intel® Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 631956-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. -
Page 45: Usb/Audio Board
Remove the WLAN module by pulling the module away from the slot at an angle (4). NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the memory module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors. - Page 46 Remove the USB/Audio board (3). Chapter 4 Removal and replacement procedures...
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Page 47: Rtc Battery
RTC battery Description Spare part number RTC battery 672349-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 48: Hard Drive
Hard drive Description Spare part number 128-GB mSATA solid-state drive (SSD) 672616-001 Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 49: Memory Module
Memory module Description Spare part number 4-GB memory module (PC3, 12800, 1600-MHz) 641369-001 Before removing a memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 50: Speakers
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 672353-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 51: System Board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an Intel 1.6 GHz processor, but not WWAN 682564-001 capability (includes replacement thermal material) Before removing the system board, follow these steps: Shut down the computer. -
Page 52: Power Connector Cable
Remove the system board: Remove the 4 Phillips PM 2.0×2.0 system board screws. Lift the right side of the system board (1) until it rests at an angle. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. - Page 53 Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
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Page 54: Fan/Heat Sink
Fan/Heat sink Description Spare part number 672354-001 Heat sink 672355-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. - Page 55 Remove the fan and heat sink (4). Remove the double–sided tape securing the fan to the heat sink (1) and remove the fan (2). Reverse this procedure to install the fan and the heat sink.. Component replacement procedures...
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Page 56: Setup Utility (Bios) And System Diagnostics
Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. -
Page 57: Navigating And Selecting In Setup Utility
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ●... -
Page 58: Restoring Factory Settings In Setup Utility
Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 59: Determining The Bios Version
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility. -
Page 60: Bios Setup Menu
Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. BIOS Setup Menu The tables in this section provide an overview of the BIOS Setup menu options. - Page 61 Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery. You can also view system information and error logs in the System Diagnostics window.
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Page 62: Specifications
Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current... - Page 63 Metric U.S. Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight Character display 80 × 25 Total power consumption 2.0 W Viewing angle ±65° horizontal, ±50° vertical (typical) 13.3-inch display specifications...
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Page 64: Backup And Recovery
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive so that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. -
Page 65: Performing A System Recovery
You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer. - Page 66 To restore the computer from the recovery partition, follow these steps: Access HP Recovery Manager in either of the following ways: ● Select Start > All Programs > Security and Protection > HP Recovery Manager > HP Recovery Manager. – or –...
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Page 67: Restoring Using The Restore Media
– or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the computer does not automatically restart in the HP Recovery Manager, the computer boot order needs to be changed. Press at system bootup. -
Page 68: Using Windows Backup And Restore
Guidelines: ● Create system restore points using the Windows® System Restore feature, and periodically copy them to an optical disc using an optional external optical drive (purchased separately) or an external hard drive. For more information on using system restore points, refer to Using Windows system restore points on page ●... -
Page 69: Using Windows System Restore Points
Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point. -
Page 70: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. - Page 71 Country/region Accredited agency Applicable note number Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO Switzerland Taiwan BSMI Thailand TISI The United Kingdom ASTA The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm²...
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Page 72: Recycling
Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Chapter 9 Recycling... -
Page 73: Index
16 display switch 4 spare part number 14, 17 bottom components 11 drive light 9 HP Recovery Manager 57 button components 5 drives, preventing damage 20 buttons DVD±RW and CD-RW Super Multi power 5 Double-Layer Combo Drive... - Page 74 keyboard recovering from the dedicated product description 2 packaging guidelines 22 recovery partition 57 removal 26 plastic parts, service recovering from the recovery spare part numbers 13, 17, considerations 19 discs 59 18, 26 pointing device, product recovery discs 56 keys description 2 recovery, system 57...
- Page 75 tools required 19 top cover removal 28 spare part numbers 14, 17, 28 TouchPad button 8 TouchPad button board removal 31 spare part number 14, 31 TouchPad components 8 TouchPad light 8 TouchPad on/off button 8 TouchPad zone 8 transporting guidelines 22 USB ports, identifying 9, 10 USB/Audio board 14 spare part number 17...