Troubleshooting Chart - Sharp QT-V5H Operation Manual

Dvd/cd system
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Troubleshooting chart

Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your autho-
rised SHARP dealer or service centre.
" General
Symptom
Possible cause
! Is the volume level set to "0"?
No sound is heard.
! Are the headphones connected?
! Move the unit away from any comput-
Noise is heard during play-
back.
ers or mobile phones.
! Set this unit to the power stand-by
When a button is pressed, the
unit does not respond.
mode and then turn it back on.
! Is the unit unplugged?
The power is not turned on.
! Is TV turned on?
No images are displayed.
! Check that the correct video input is
selected on the TV.
" DVD player
Symptom
Even though a disc is loaded,
"NO DISC" is displayed.
Playback sounds are skipped. ! Does the disc satisfy the standards?
Reference
page
P. 12
P. 33
The control buttons do not
function. Music or video play-
back is interrupted.
P. 35
P. 9
Pictures and sound are
skipped.
P. 13
The unit does not operate
even if the power is on.
Image cannot be played back.
(Sound is not heard.)
04/6/14
QT-V5H_SEEG_E4.fm
Possible cause
Reference
page
! Is the disc loaded upside down?
! Is the disc very dirty?
! Is the unit located near excessive vi-
brations?
! Has condensation formed inside the
P. 35
unit?
! Is the disc very dirty?
! Does the disc satisfy the standards?
! Is the unit located near excessive vi-
brations?
! Has condensation formed inside the
P. 35
unit?
! Is the disc very dirty?
! Is the unit located near excessive vi-
brations?
! Has condensation formed inside the
P. 35
unit?
! Is a disc other than a DVD (region
P. 6
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
! Are the video and audio cables con-
P. 8
nected improperly?
! Is a disc other than a DVD (region
P. 6
number 2 or ALL), SVCD, VCD, au-
dio CD, CD-R or CD-RW loaded?
! Is the disc very dirty?
! Is the disc loaded upside down?
! Clean the optical pickup if it is dirty.
! Is the TV input set to "VIDEO 1/VID-
P. 13
EO 2", etc.?
! Is the unit turned on?
P. 10
QT-V5H
ENGLISH
D
F
S
V
I
N
P
E
E-34
9HX80432100007

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