Troubleshooting - Cradlepoint MBR1400 Series Setup Manual

Mission-critical broadband router with integrated business modem

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Troubleshooting

You may need to update the CradlePoint MBR1400 firmware to get our latest features or to use with

new modems. For more information, visit knowledgebase.cradlepoint.com

HOW TO UPDATE FIRMWARE (AUTOMATIC)

1) Connect your computer to the router via the WiFi SSID or to an orange Ethernet LAN port with an Ethernet cable.

2) Open a browser window and type "cp/" or "http://192.168.0.1" in the address bar. Press enter/return.

3) When prompted for your password, type the default password found on the MBR1400 product label.

4) Select SYSTEM SETTINGS -> SYSTEM SOFTWARE.

5) If new firmware is available, select AUTOMATIC (Internet). (This process requires an active data source.)

6) Wait a moment while firmware is updated and the router reboots (do not close the browser window when updating).

HOW TO UPDATE FIRMWARE (MANUAL)

Downloading firmware before updating is only required if your modem doesn't work in the router initially.

1) Go to www.cradlepoint.com/firmware. Select the MBR1400 from the dropdown list.

2) Download the most current version of the router firmware to your desktop.

3) Follow steps 1-4 above. Select MANUAL FIRMWARE UPLOAD and click the BROWSE button.

4) Select the firmware file you saved to your desktop and click OPEN and then BEGIN FIRMWARE UPGRADE.

5) Wait a moment while firmware is updated and the router reboots (do not close the browser window when updating).

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