Cradlepoint MBR1400 Series Setup Manual
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Cradlepoint MBR1400 Series Setup Manual

Mission-critical broadband router with integrated business modem (optional)
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Download this manual See also: User Manual, Setup Manual
MBR1400 Series
Mission-Critical Broadband Router
with Integrated Business Modem

Setup Guide

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Summary of Contents for Cradlepoint MBR1400 Series

  • Page 1: Setup Guide

    MBR1400 Series Setup Guide Mission-Critical Broadband Router with Integrated Business Modem (Optional) Optional: ARC Series package includes Integrated Business-Grade Modem with antennas. What’s In The Box MBR1400 Series Setup Guide Mission-Critical Broadband Router with Integrated Business Modem (Optional) Optional: ARC Series package includes Integrated Business-Grade Modem with antennas.

  • Page 1: Setup Guide

    MBR1400 Series Mission-Critical Broadband Router with Integrated Business Modem Setup Guide...
  • Page 2 MBR1400 - Mission-Critical Broadband Router The CradlePoint Mission-Critical Broadband Router (MBR1400) is built to provide an instant network connection from high-speed broadband data modems to your network. C O N N E C T Integrated Business-Grade Modem, USB or ExpressCard modems,...
  • Page 3 External Modem Antennas and Cabling • Security Modem Cap Enclosure for USB and ExpressCard Modems • WiPipe Central: Cloud-Enabled Management and Application Platform Try WiPipe Central for rapid deployment, dynamic management, and enhanced intelligence of CradlePoint enterprise network solutions. Visit www.cradlepoint.com/wipipe to learn more.
  • Page 3 MBR1400 Router (Wireless N Gigabit) Integrated Business-Grade Modem (Optional) WiFi Antennas (3x) Modem Antennas (2x optional) Wall Power Adapter (12v DC) Ethernet Cable (5-feet) MBR1400 Series Mounting Hardware (1x) Mission-Critical Broadband Router with Integrated Business Modem Setup Guide Setup Guide...
  • Page 4 Ports and Features of the Router (left side) Modem Port Power 10/100/1000 Ethernet Ports (Configurable LAN or WAN) (USB 2.0) Switch and Port Reset WiFi Antenna Connector WiFi Antenna Connector WiFi Antenna Connector (Reverse SMA) (Reverse SMA) (Reverse SMA)
  • Page 4 MBR1400 - Mission-Critical Broadband Router The CradlePoint Mission-Critical Broadband Router (MBR1400) is built to provide an instant network connection from high-speed broadband data modems to your network. C O N N E C T Integrated Business-Grade Modem, USB or ExpressCard...
  • Page 5 Ports and Features of the Router (right side) Modem Security Tab Slot Modem Security Tab Slot Note: may be covered by Integrated Business-Grade ExpressCard Lock ExpressCard Lock Modem WiFi Modem Port Modem Port On/Off (USB 2.0) (USB 2.0) Modem Slot Modem Slot (ExpressCard) (ExpressCard)
  • Page 5 WiFi Networking with the MBR1400 The MBR1400 is compatible with all major corporate network environments like Cisco, Juniper, SonicWall, and others. It also fully supports all 802.11 a/b/g/n client adapters for WiFi networking. Our web-based configuration and status tool supports Windows XP, Windows Vista, Windows 7, Mac OS X, and most of the Linux distributions - allowing you to manage the router in common environments.

  • Page 6: Getting Started

    1. Connect the Router to a Modem / Data Source. Keep the router in the OFF position until the modem is securely connected. Connect a CradlePoint Business-Grade Modem or a supported USB or ExpressCard modem to the router in the appropriate port or slot. Your modem will require an active subscription from your service provider.

  • Page 6: Getting Started

    Ports and Features of the Router ( left side ) 10/100/1000 Ethernet Ports Modem Port Power (Configurable LAN or WAN) (USB 2.0) Switch and Port Reset WiFi Antenna Connector WiFi Antenna Connector WiFi Antenna Connector (Reverse SMA) (Reverse SMA) (Reverse SMA)
  • Page 7 CradlePoint MBR1400 (Slickrock) PRODUC Getting Started (continued) 4. Connect to a Computer or other Network Equipment. In order to access the MBR1400, establish a connection to the router. Connect wirelessly to the WiFi broadcast, or with an Ethernet cable connected to your computer and then plugged into one of the orange Ethernet ports.
  • Page 7 ( right side ) Ports and Features of the Router Note: may be covered Modem Security Tab Slot Modem Security Tab Slot by Integrated Business- ExpressCard Lock ExpressCard Lock Grade Modem WiFi Modem Port Modem Port On/Off (USB 2.0) (USB 2.0) Modem Slot Modem Slot (ExpressCard)
  • Page 8 SIM Card Installation (LTE version only) Step 1 Step 2 Step 3 Step 4 1. Disconnect the modem from the router by pulling from side to side. If you experience difficulty, apply slight pressure to the back of the device to facilitate separation. 2.
  • Page 8 SIM Card Installation (LTE version only) Step 1 Step 2 Step 3 Step 4 1. Disconnect the modem from the router by pulling from side to side. If you experience difficulty, apply slight pressure to the back of the device to facilitate separation.

  • Page 9: First Time Setup Wizard

    WiFi security mode. The MBR1400 comes out of the box with a unique password at WPA2 WiFi security level. CradlePoint recommends BEST WPA2 WiFi security. 1) Open a browser window and type “cp/” or “192.168.0.1” in the address bar. PRESS ENTER/RETURN.

  • Page 9: First Time Setup Wizard

    1. Connect the Router to a Modem / Data Source. Keep the router in the OFF position until the modem is securely connected. Connect a CradlePoint Business-Grade Modem, or a supported USB or ExpressCard modem to the router in their appropriate port or slot.

  • Page 10: Led Information

    WPS WiFi Protected Setup. When you press the WPS button for five seconds, it allows you to use WPS for your WiFi security. Blinking Blue = WPS setting is in progress. Solid Blue = WPS is active. CradlePoint recommends using WPA2 WiFi Security. WAN CONNECTION Indicates information about a data source connected to the WAN port (Blue Ethernet port).

  • Page 10: Led Information

    Getting Started (continued) CradlePoint MBR1400 (Slickrock) PRODUC 4. Connect to a Computer or other Network Equipment. In order to access the MBR1400, establish a connection to the router. Connect wirelessly to the WiFi broadcast, or with an Ethernet cable connected to your computer and then plugged into one of the Orange Ethernet ports.
  • Page 11 USB MODEMS Indicates the status of any USB or Business-Grade modems connected to the MBR1400. A connected CradlePoint Business Grade Modem LED information will be shown on LED #1 or #2. Green = Modem has established an active connection. Blinking Green = Modem is connecting.
  • Page 11 4) If you choose, you can change the router’s DEFAULT ADMINISTRATOR PASSWORD. Then, select your TIME ZONE. Click NEXT. 5) CradlePoint recommends you customize your WiFi Network Name. Type in your personalized network name here. You can also enable the Guest Network feature (see description on page 15).
  • Page 12 Features of the MBR1400 The CradlePoint MBR1400 is a business-grade router specifically designed for retail locations and small/branch offices. Optimized for performance, reliability, and maximum WiFi range, the MBR1400 has access to a cloud-enabled management and application platform called WiPipe Central for rapid deployment, dynamic management, and enhanced intelligence of CradlePoint enterprise network solutions.
  • Page 12 The MBR1400 will default to the Sprint 4G Realm. Select your carrier from the dropdown menu. Click NEXT. 7) If you are using a SIM-based modem (LTE/GSM/HSPA) with your CradlePoint router, you may need to configure the Access Point Name (APN) before it will properly connect to your carrier. Wireless carriers offer several APNs, so check with your carrier to confirm the appropriate one to use.
  • Page 13 Features of the MBR1400 (continued) Failover When multiple Internet sources (4G, 3G, DSL, Cable, T1 modems) are connected to the MBR1400, the router can automatically detect an Internet outage and “failover” to a secondary connection and “failback” when the primary data service returns. Redundant connection keeps your business going.
  • Page 13 WPS WiFi Protected Setup. When you press the WPS button for five seconds, it allows you to use WPS for your WiFi security. Blinking Blue = WPS setting is in progress. Solid Blue = WPS is active. CradlePoint recommends using WPA2 WiFi Security. WAN CONNECTION Indicates information about a data source connected to the WAN port (Blue Ethernet port).
  • Page 14 Features of the MBR1400 (continued) WiFi as WAN The MBR1400 can receive an existing WiFi signal and use it to create secure Internet access, allowing you to connect up to 128 devices us- ing the MBR1400’s security features. The WiFi as WAN feature can be used as a WiFi repeater or as a WiFi-to-Ethernet adapter for non-WiFi devices.
  • Page 14 USB MODEMS Indicates the status of any USB or Business-Grade modems connected to the MBR1400. A connected CradlePoint Business Grade Modem LED information will be shown on LED #1 or #2. Green = Modem has established an active connection. Blinking Green = Modem is connecting.
  • Page 15 Rapidly deploy and dynamically manage networks at geographically distributed stores and branch locations with WiPipe Central, a cloud-enabled application and security platform. WiPipe Central integrates cloud management with your CradlePoint devices to improve productivity, increase reliability, reduce costs, and enhance the intelligence of your network and business operations.
  • Page 15 Features of the MBR1400 The CradlePoint MBR1400 is a business-grade router specifically designed for retail locations and small/branch offices. Optimized for performance, reliability, and maximum WiFi range, the MBR1400 has access to a cloud- based tool called WiPipe Central, for group-based configuration, management, and monitoring of remotely deployed routers.
  • Page 16 Integrated Business-Grade Modem The CradlePoint series of Business-Grade Modems provides the highest level of data throughput at the same location as a standard USB modem. CradlePoint optimizes and intelligently manages the co-existence between the wireless broadband signal and the WiFi broadcast of the router, creating a fast, wide-range, truly business-class, modem-based instant network.
  • Page 16 (continued) Features of the MBR1400 Network Failover Support When multiple Internet sources (4G, 3G, DSL, Cable, T1, modems) are connected to the MBR1400, it can automatically detect an Internet outage and “failover” to a secondary connection and “failback” when the primary data service returns.
  • Page 17 Antenna Positioning with Business Grade Modem CradlePoint recommends the following antenna positions for best performance: WiFi When connecting the provided antennas, review the connection points. WiFi antennas have flat circular bases. Modem antennas have protruding pins. Modem Desk Mount Wall Mount...
  • Page 17 (continued) Features of the MBR1400 WiFi Networks The MBR1400 can make four WiFi networks on either the 2.4 GHz or 5 GHz band. Secured SSIDs are used for your trusted workgroup members. Guest (public) SSIDs can provide full, secure access to the Internet - but users are restricted from accessing the router administration console or any connected devices on the private network.

  • Page 18: Troubleshooting

    Troubleshooting You may need to update the CradlePoint MBR1400 firmware to get our latest features or to use with new modems. For more information, visit: knowledgebase.cradlepoint.com HOW TO UPDATE FIRMWARE (AUTOMATIC) 1) Connect your computer to the router via the WiFi SSID or to an orange Ethernet LAN port with an Ethernet cable.

  • Page 18: Troubleshooting

    Demo NOTE: This account is tied to 15 dedicated routers at CradlePoint Headquarters. The routers and account are live – you may view connection status, update firmware, and change the configuration settings. The routers and management account are reset nightly to original settings.
  • Page 19 Troubleshooting (continued) Depending on your modem, you may need to specify the or set the ACCESS POINT NAME WIMAX REALM SELECT THE ACCESS POINT NAME (APN) 1) Log in to the router following steps 1-3 on page 18. 2) Click the INTERNET tab on the top navigation bar, then CONNECTION MANAGER in the dropdown menu. 3) Select the modem you would like to manage.
  • Page 19 Integrated Business-Grade Modem The CradlePoint series of Business-Grade Modems provides the highest level of data throughput at the same location as a standard USB modem. CradlePoint optimizes and intelligently manages the co-existence between the wireless broadband signal and the WiFi broadcast of the router, creating a fast, wide-range, truly business-class, modem-based instant network.
  • Page 20 This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions provided by CradlePoint, may cause harmful interference to radio communications.
  • Page 20 Antenna Positioning with Business Grade Modem CradlePoint recommends the following antenna positioning for best performance. Verizon: MBR1400LE-VZ (LTE/EVDO), MBR1400E-VZ (EVDO) Sprint: MBR1400W-SP (WiMAX), MBR1400E-SP (EVDO) AT&T: MBR1400LP-AT (LTE/HSPA+) WiFi When connecting the provided antennas, review the connection points. WiFi antennas have flat circular bases.
  • Page 21 Regulatory, Warranty, Safety, and Privacy Information (continued) IMPORTANT NOTE: Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Caution: 1) The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.
  • Page 21 Troubleshooting You may need to update the CradlePoint MBR1400 firmware to get our latest features or to use with new modems. For more information, visit knowledgebase.cradlepoint.com HOW TO UPDATE FIRMWARE (AUTOMATIC) 1) Connect your computer to the router via the WiFi SSID or to an orange Ethernet LAN port with an Ethernet cable.
  • Page 22 Warranty Information CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair or replacement of the product, at CradlePoint’s discretion.
  • Page 22 (continued) Troubleshooting Depending on your modem, you may need to set the or specify the WIMAX REALM ACCESS POINT NAME SELECT THE WIMAX REALM 1) Log in to the router following Steps 1-3 on Page 19. 2) Click the INTERNET tab on the top navigation bar, then CONNECTION MANAGER in the dropdown menu. 3) Select the 4G modem you would like to manage.
  • Page 23 Other Binding Documents; Trademarks; Copyright By using your CradlePoint device, you agree to be bound by CradlePoint’s Terms of Use, User License and other Legal Policies, all as posted at www.cradlepoint.com/privacy. Please read these documents carefully. CradlePoint and the CradlePoint logo are trademarks of CradlePoint, Inc.
  • Page 23 Managed Services WiPipe Central Subscription Service Learn More: https://services.cradlepoint.com Support Enterprise Support and Service Agreements Learn More by Contacting: services@cradlepoint.com Accessories 5 Ghz WiFi Antennas Power Adapters External Modem Antennas and Cabling Security Modem Cap Enclosure for USB and ExpressCard Modems...
  • Page 24 A D D I T I O N A L I N F O R M A T I O N cradlepoint.com/mbr1400 Enterprise level service and support agreements available. Contact: services@cradlepoint.com P/N 170559-003...
  • Page 24 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio or television technician for help. Changes or modifications not expressly approved by CradlePoint, Inc. could void the user’s authority to operate the product.

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