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QuickSpecs
Service and Support
Service and Support
HP Care Pack Services: Packaged server and storage services for increased uptime, productivity and
ROI
When you buy HP server and storage products and solutions, it's also a good time to think about what
levels of support you may need. Our portfolio of service options reduce deployment and management
worries while helping you get the most out of your server and storage investments. We take a holistic
approach to your environment, bridging servers, blades, storage, software and network infrastructures
with our packaged HP Care Pack Services for servers and storage.
Protect your business beyond warranty
When it comes to robustness and reliability, standard computing equipment warranties have matured
along with technology. Good news that can also create problems stemming from depending on standard
warranties designed to only protect against product defects and some downtime causes. Using a standard
approach to warranty uplifts, such as HP Care Pack Services, helps reduce downtime risks and provides
operational consistency for mission-critical and standard business computing.
HP Care Pack Services: Upgrading or extending standard server and storage warranties cost
effectively
HP recommends Proactive Care for your BladeSystem servers, enclosures and components to prevent
problems with proactive advice and assistance, resolve issues and rapidly recover by connecting to HP's
enhanced call experience and advanced technical expertise. In addition with HP Proactive Select, you can
acquire the specific proactive constancy and technical services. HP Proactive Select menu offers a broad
set of service options that you can mix and match depending on your specific requirements. Proactive
service options include offers for server, storage, network, SAN device, software, environment, and
education services.
HP server and storage lifecycle support services offer a full spectrum of customer care-from technology
support to complex migrations to complete managed services. HP Factory Express provides
customization, integration and deployment services for turnkey solutions. HP Education Services offer
flexible, comprehensive training on to help your IT staff get the most out of your server and storage
investments. HP Financial solutions extend innovative financing and cost-effective asset management
programs-from purchase to equipment retirement.
Learn more:
www.hp.com/services/servers
NOTE: Care Pack Services availability may vary by product and country.
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
http://www.hp.com/go/lookuptool
DA - 14335 North America — Version 8 — April 18, 2014
HP Ethernet 1Gb 4-port 366M Adapter
and
www.hp.com/services/storage
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