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Related Manuals for ActionTec 56K USB Call Waiting Modem
Summary of Contents for ActionTec 56K USB Call Waiting Modem
- Page 1 56K USB Call Waiting Modem more product info here User's Manual...
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Page 2: Table Of Contents
Unless otherwise noted, this document and the information herein disclosed are propri- etary to Actiontec Electronics, Inc. Any person or entity to whom this document is fur- nished or who otherwise has possession thereof, by acceptance agrees that it will not be copied or reproduced in whole or in part, nor used in any manner except to meet the purposes for which it was delivered. -
Page 3: Introduction
Friday to provide professional support. New drivers and firmware are released as need arises to insure maximum compat- ibility and operation of your new Actiontec 56K USB Call Waiting Modem. Find out about these and other new Actiontec products on the web at: http:// www.actiontec.com. -
Page 4: Product Registration
Product Registration The installation CD that came with your Actiontec 56K USB Call Waiting Modem contains a file called registration. This file will take you to the Actiontec web site: http://www.actiontec.com/registration Please fill in the required fields so that you can get prompt support and notifica- tion of periodic product upgrades. -
Page 5: Product Features
Call Waiting. See page 18. *The Actiontec 56K USB Call Waiting Modem is capable of 56K downloads. However, due to FCC rules which restrict the power output of your ISP’s modems, current download speeds are limited to 53K bps. Depending on the conditions of your telephone lines, full 53K bps connections may not be achieved. -
Page 6: Before You Begin
Note: Windows 95, Windows 95A, and Windows NT 4.0 do not support USB, and you will need to install Windows 98 or a USB capable version of Win- dows 95 before installing or using the Actiontec 56K USB Call Waiting Mo- dem. - Page 7 Note: Also included on the installation CD-ROM is a freeware program called Usbready.exe. If you feel any uncertainty as to whether or not the Actiontec 56K USB Call Waiting Modem or any USB peripheral or network can be used with your operating system, double click on the icon for Usbready.exe...
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Page 8: Installing The Modem
Installing the Modem Installing the USB Peripheral Cable and Telephone Cable The drawing below shows the back panel of the Actiontec 56K USB Call Waiting Modem and the correct cable installation. The USB peripheral cable has a differ- ent connector at either end. The flatter, rectangular plug attaches to the USB port of your computer. -
Page 9: Modem Indicator Lights
Modem Indicator Lights The front of the modem contains the modem indicator lights. These are shown below: Fig. 3: Modem Indicator Lights These LED (or Light Emitting Diode) indicators report modem status. They are (from left to right): Off Hook (OH) On when the modem is off the hook Data Transfer (DX) On when the modem is receiving (or sending) data... -
Page 10: Device Driver Installation And Configuration
Step 2 After Windows 95 has found the drivers for your modem, click Finish. After Windows has copied and installed the drivers, it detects an “Un- known Device” again. It will quickly identify the device as an “Actiontec 56K USB Call Waiting Modem” and finish the installation. - Page 11 Step 3 To determine what COM port is assigned to the modem in Windows 95, On the taskbar click Start. On the Start menu, click Settings, then click Control Panel. In Control Panel double click the Modems icon. Click the Diagnostics tab. Step 4 Remember this COM port number.
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Page 12: Configuring Windows 98
Configuring Windows 98 Step 1 Start up your system. Plug the modem into the USB port of your computer. Step 2 Windows 98 will immediately display the New Hardware Wizard and identify the modem as a “USB Composite Device.” Click the Next button. Step 3 At the next screen, select the option “Search for the best driver for your device.”... - Page 13 Step 4 At the next screen, put a “check” in the box for “CD-ROM drive.” Make sure the installation CD is in the CD-ROM drive, then click Next. (Note: Check the drive path for the correct drive letter. It may be necessary to change the drive letter to that of theCD-ROM drive.) Step 5 At the next dialog box, Windows will report that it has found more than one driver for a peripheral like your modem.
- Page 14 Step 7 When installation of the software is successfully completed, the box below should appear. Click Finish. After Windows has copied and installed the drivers, it detects an “Un- known Device” again. It will quickly identify the device as an “Actiontec 56K USB Call Waiting Modem” and finish the installation.
- Page 15 Step 8 To determine what COM port is assigned to the modem in Windows 95, On the taskbar click Start. On the Start menu, click Settings, then click Control Panel. In Control Panel double click the Modems icon. Click the Diagnostics tab. Step 9 Remember this COM port number.
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Page 16: Setting Your Modem's Dialing Properties For Various Locations
Control Panel. In Control Panel, double-click the Modems icon. Click the General tab if it is not already visible. On the general tab, with the COM port of your Actiontec 56K USB Call Waiting Modem selected, click Dialing Properties. Step 2 The Dialing Properties window will appear (see below.) Click on the... - Page 17 Step 3 Click New. In the I am dialing from box, replace “New Location” with the name you wish to give to this particular configuration. Later, when you wish to restore these settings after using others, you will just click on this name in the I am dialing from box.
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Page 18: Installing Your Communications Software
If you wish to use another software package, make sure that it supports the Action- tec 56K USB Call Waiting Modem. Most software manufacturers have a listing of supported modems on their websites or BBS’s. Check these sites to see if this model is supported. - Page 19 Note: The Actiontec 56K USB Call Waiting Modem supports Distinctive Ring and Caller ID when used with some communications software applications, including the communications software application shipped with this modem.
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Page 20: The Call Waiting Feature
With the Call Waiting feature from your telephone company and the Actiontec 56K USB Call Waiting Modem installed, your modem will notify you of an in- coming call as you are surfing the Web. You may pick up the phone that is con- nected to your modem to find out who is calling you, and you’ll have a period of... -
Page 21: Using The Call Waiting Control Utility
Step 2 Or, you may pick up the handset and immediately hang up. Note: Use of the Call Waiting feature requires: • Actiontec’s Call Waiting Modem • Call Waiting Service from your telephone company • You are using your Call Waiting Modem. - Page 22 • “Enable Call Waiting Ringing (Still Online)”--If you select this option the modem will ring when you receive an incoming call. With this option selected, you can pick up the phone, find out who is calling, hang up within approximately 7 seconds, and resume surfing the Internet. Or you can ignore the call altogether.
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Page 23: At Command Set
AT Command Set There may be times when you need to access the modem manually with AT com- mands. These commands may be sent to your modem from a PC running commu- nications software such as Hyper Terminal. Command Format All commands must begin with the AT prefix, followed by the parameter and ending with the ENTER key. - Page 24 AT Commands Affecting ITU-T V.90 Operation There are 3 S-registers which support K56flex, V.90, and V.34 connections. S38 sets the maximum downstream speed that the modem attempts to connect. To disable V.90, set S38 to 0. The S37 register is used to control the upstream V.34 rate.
- Page 25 S38 = 19 52000 bits / s S38 = 20 53333 bits / s S109 K56flex and V.90 Selection (default 1) Use this register to disable 56K connections or to choose between K56flex and V.90 protocols. The default setting (S109=1) will attempt K56flex and then V.34 depending upon the central site modem being called and your phone line condi- tions.
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Page 26: Help And Service Information
Help and Service Information General Troubleshooting Tips This section presents solutions to some common problems you may experience when installing your modem. Some solutions may not apply to your operating system or environment. If you cannot resolve your difficulty, contact your dealer or vendor for assistance. - Page 27 • Make sure RTS/CTS hardware flow control is enabled and XON/XOFF software flow control is disabled in the communications software. Unable To Get “More Info” Information in “Modems,” Or Enter Any AT Com- mands (Windows 98) • Your version of Windows 98 may need to be updated. Download Service Pack 1, also known as “Windows 98 Update,”...
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Page 28: Reconfiguring A Windows Dial-Up Networking Connection
Dial-Up Networking connection; Windows may issue the infamous “COM Port open” error message. This means that some previously in- stalled modem configurations using the same COM Port as the Actiontec 56K USB Call Waiting Modem and are interfering with it’s operation. These are most likely old Dial-Up Networking connections. -
Page 29: Notices
Notices Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal- lation. - Page 30 Telecommunications Regulations The following three statements are provided in accordance with the Federal Com- munications Commission (FCC) and CDOC (Canada) regulations. Please read these statements carefully before installing your modem. FCC PART 68 REQUIREMENTS This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
- Page 31 Canadian Department Of Communications (CDOC) Certification Label NOTICE: The Canadian Department of Communications label identifies certi- fied equipment. This certification means that the equipment meets certain tele- communications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfac- tion.
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