ActionTec UD800TP User Manual
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ActionTec UD800TP User Manual

ActionTec UD800TP User Manual

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Summary of Contents for ActionTec UD800TP

  • Page 1 USB Home DSL Modem User Manual...

  • Page 2: Table Of Contents

    Table of Contents 1 Introduction Package Contents Minimum System Requirements Technical Support Modem Features 2 Setting Up the Modem Connecting a Computer to the Modem Configuring the Modem 3 Using the Home DSL System Monitor Home DSL Manager Icon Home DSL Monitor 4 Troubleshooting and FAQs A Reference Locating Computer Information...
  • Page 3 Actiontec Wireless-Ready DSL Gateway User Manual...

  • Page 4: Introduction

    Introduction Thank you for purchasing the Actiontec vides connection speeds up to to-set-up, easy-to-use product is perfect for the home computer user. If you want to dramatically accelerate your Internet connection and take your computing to the next level, the Actiontec Home Package Contents Actiontec...

  • Page 5: Minimum System Requirements

    Actiontec USB Home DSL Modem User Guide Minimum System Requirements Active service Computer with a Microsoft Windows Millennium Edition (Me), Windows Internet Explorer or higher ( recommended) Technical Support Actiontec Electronics prides itself on making durable, high-quality, high-perform- ance products. If you need assistance, the Actiontec Technical Support Department is available hours a day, every day, to provide professional support.

  • Page 6: Modem Features

    Modem Features The Modem features two rear panel. We recommend the user become familiar with these features before installing or setting up the Modem. Front Panel There are two (light emitting diodes, or lights) on the front panel of the LEDs Modem, as shown in the figure, below.
  • Page 7 Actiontec USB Home DSL Modem User Guide Rear Panel The Modem has four ports on its rear panel: Line, Phone, USB, and Power. DSL Cable (from Line Port (from Phone Port to DSL Outlet) Line Port The Line port is used to connect the Modem to the Phone Port The Phone port is used to connect a telephone to the Modem.

  • Page 8: Setting Up The Modem

    Setting Up the Modem Setting up the Modem involves two basic steps: connecting a computer to the Modem, and configuring the Modem to activate the software drivers. Connecting a Computer to the Modem The instructions in this section parallel the steps contained in the Actiontec Installation ™...
  • Page 9 Actiontec USB Home DSL Modem User Manual 2. The next window appears. Get the Modem, Power Cord, USB Cable, DSL Cable, and Clear Bag from the Quick Start Kit, then click Next. 3. The next window appears. Place the Modem upright in its stand, then click Next.
  • Page 10 Chapter 2 Setting Up the Modem 5. The next window appears. Plug the larger end of the Power Cord into a Power Outlet in a wall, then click Next. 6. When the next window appears, confim the PW (Power) Light on the front of the Modem glows solid green, orange, or red.
  • Page 11 Actiontec USB Home DSL Modem User Manual 8. When the next window appears, plug the other end of the DSL Cable into the Wall Jack closest to your computer, then click Next. 9. The next window appears. Plug the square end of the beige USB Cable into the USB Port on the rear panel of the Modem, then click Next.
  • Page 12 Chapter 2 Setting Up the Modem 11. When the next window appears, read the instructions, then get the Phone Filters from the Clear Bag. Click Next. 12. When the next window appears, unplug all phone cords from their respective phone jacks. Click Next. Note: Do not remove the DSL Cable from the phone jack near the computer.
  • Page 13 Actiontec USB Home DSL Modem User Manual 13. The following window appears. Plug a phone filter in every phone jack, then click Next. Note: Do not install a phone filter on the phone jack near the computer. 14. When the next window appears, plug the phone cords unplugged in step into the phone filters installed in step 15.
  • Page 14 Chapter 2 Setting Up the Modem 16. If Yes was chosen in step cable connected to the computer or nearby phone jack. Click Next. If No was chosen in step Note: Do not remove the the computer. 17. In the next window, plug a phone filter on the loose end of the phone cord unplugged in step , then click Next.
  • Page 15 Actiontec USB Home DSL Modem User Manual 18. When the next window appears, plug the phone filter into the Phone Port on the rear panel of the Modem. The Modem and phone should be connect- ed exactly as shown in the picture, below. Click Next. 19.

  • Page 16: Configuring The Modem

    Chapter 2 Setting Up the Modem Configuring the Modem The following procedure details the steps involved in configuring the Modem to activate the connection and load the software drivers. The Information Worksheet from the Internet Service Provider ( this procedure. If this document has not been received, contact the 1.
  • Page 17 Actiontec USB Home DSL Modem User Manual 3. In the next window, select Specify a location by clicking in the check box next to the text. Then, enter drive letter of the CD-ROM drive). Click Next. 4. When the next window appears, make sure that the text below “Location of driver”...
  • Page 18 Chapter 2 Setting Up the Modem 6. The first “Actiontec Home DSL Configuration Wizard” window appears. Read the instructions, then click Next. 7. In the next window, select the one of the options by clicking on the circle next to the text. •...
  • Page 19 Actiontec USB Home DSL Modem User Manual 8. If the last option was selected in step 8, use the Information Worksheet provided by the to enter the settings in the next Wizard window, then click Next. 9. The “IP Address” window appears. If the DSL provider supplied a specific IP address, click the circle next to “Specify an IP address”...
  • Page 20 Chapter 2 Setting Up the Modem 10. The “DNS” window appears. If the DSL provider supplied specific DNS infor- mation, click the circle next to “Enable DNS” and enter the information in the proper text boxes. If not given specific DNS information, click the circle next to “Disable DNS.”...
  • Page 21 Actiontec USB Home DSL Modem User Manual 12. The “WINS” window appears. If the DSL provider supplied specific WINS information, click the circle next to “Enable WINS Resolution” and enter the information in the proper text boxes.If not given specific WINS information, click the circle next to “Disable WINS.”...
  • Page 22 Chapter 2 Setting Up the Modem 14. Make sure the PW (Power) and LK (Link) lights on the front of the Modem glow solid green, orange, or red. The Modem is now ready to use.
  • Page 23 Actiontec USB Home DSL Modem User Manual...

  • Page 24: Using The Home Dsl System Monitor

    Using the Home DSL System Monitor To check the operation of the Actiontec USB Home DSL Modem and view its con- nection status, use the Home DSL System Monitor. Home DSL Manager Icon After the Modem has been set up properly (see chapter 2, “Setting Up the Modem,” on page 5 for more details), the “Actiontec Home DSL Manager”...

  • Page 25: Home Dsl Monitor

    Actiontec USB Home DSL Modem User Manual Red bar above red arrows: indicates an error has occurred with the Modem or its software. If this occurs, check all connections to the Modem, and if the problem persists, go to Start, Settings, Control Panel, Device Manager, and check for any yel- low exclamation points in the “Modems”...
  • Page 26 Chapter 3 Using the Home DSL System Monitor Connection Rates The two text boxes in “Connection Rates” section(“Upstream” and “Downstream”) indicate the speed (in kilobits per second) of the Modem’s con- nection. Payload The graph and two text boxes in in the “Payload” section indicate the amount of traffic passing through the Modem.
  • Page 27 Actiontec USB Home DSL Modem User Manual Provider Info Clicking Provider Info in the Monitor window brings up the “Provider Info” tab. This tab features information regarding the Modem’s DSL and ISP provider. DSL Provider The “DSL Provider” text box dispays the current DSL provider to which the Modem is connected.
  • Page 28 Chapter 3 Using the Home DSL System Monitor Versions Clicking Versions in the Monitor window brings up the “Versions” tab. This tab features statistics and other information regarding the Modem’s software and fir- ware versions. Platform The “Platform” text box displays the version of the operating system currently run- ning on the computer connected to the Modem.
  • Page 29 Actiontec USB Home DSL Modem User Manual Options Clicking Options in the Monitor window brings up the “Options” tab. This tab features two option check boxes. Actiontec Home DSL Manager If a check is displayed in the box next to “Automatically run Actiontec Home DSL Manager on system boot,”...

  • Page 30: Troubleshooting And Faqs

    Troubleshooting and FAQs This chapter contains a list of solutions for problems the user may encounter while using the Modem, as well as answers to some of the more frequently asked ques- tions about the Modem. I have more than four phones in my home. Where can I get more microfil- ters? The USB Home DSL Modem package includes four microfilters.
  • Page 31 Actiontec USB Home DSL Modem User Manual Can I fax over DSL? No. You still need to send your faxes over your regular phone line using an ana- log modem or fax machine. Do I have to pay my phone company and my ISP for DSL service? No.

  • Page 32: A Reference

    Reference This appendix contains information about various topics, including accessing information about your Windows computer and wiring under special circum- stances. Locating Computer Information The following procedure is valid for Windows 1. From the desktop, right-click on My Computer. 2. Select Properties from the menu that appears. 3.

  • Page 33: Locating Windows Operating System Files

    Actiontec USB Home DSL Modem User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be loaded from the installation disks.
  • Page 34 4. Click the down arrow next to the “Look in” text box and select My Computer from the list that appears. Click Search Now. 6a. Windows Me: When the search is complete, note the directory path that appears most often in the “In Folder” column. For example: C:\WINDOWS \OPTIONS\INSTALL 6b.
  • Page 35 Actiontec USB Home DSL Modem User Manual...

  • Page 36: B Specifications

    Specifications General Model Number UD800TP (USB Home DSL Modem) Dimensions Length: 5.375 in. Width: 4.35 in Height: 1.25 in Standards ANSI specification T1.413 issue 2 G.992.1 (G.dmt) G.992.2 (G.lite) Full-rate DSL modem Speed Up to 8 Mbps downstream, 640 Kbps upstream...

  • Page 37: Environmental

    Actiontec USB Home DSL Modem User Manual Environmental Power Input External, +5V +- 5% @ 1.5 A Certifications FCC Class C (part 15, 68) Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 158ºF) Operating Humidity 10% to 85% non-condensing Storage Humidity...

  • Page 38: C Glossary

    Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the cover- age area of the access point and remain connected to the network.
  • Page 39 Actiontec USB Home DSL Modem User Manual Firewall Prevents users outside the network from accessing and/or damaging files or computers on the network. Gateway A device that manages the data traffic of a network, as well as data traffic to and from the Internet.
  • Page 40 Subnet Mask A set of four numbers configured like an IP address used to create IP address numbers used within a particular network only. TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet. WAN (Wide Area Network) A network connecting computers located in separate areas, (i.e., different build- ings, cities, countries).
  • Page 41 Actiontec USB Home DSL Modem User Manual...

  • Page 42: Notices

    Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
  • Page 43 Actiontec USB Home DSL Modem User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. Note: To comply with FCC RF exposure compliance require- ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 44: Limited Warranty

    Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller. Actiontec Electronics’...
  • Page 45 Actiontec USB Home DSL Modem User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA- RATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE.
  • Page 46 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN- TENANCE OR USE OF ITS PRODUCTS. ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUS- TOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE...
  • Page 47 Actiontec USB Home DSL Modem User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

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