None Of The Rapid Access Buttons Work; Your Computer Game Locks Up Or Is Interrupted When You Use The Rapid Access Buttons; You Press A Button Once, But The Computer Responds As If You Pressed It Twice - IBM Wireless Keyboard and Mouse User Manual

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None of the Rapid Access Buttons work.

If none of the hot buttons are working, be sure that they are enabled in the
Preferences menu in the Rapid Access Keyboard software.
To enable the Rapid Access Buttons, do the following:
1. Click Start --> Settings --> Control Panel.
2. Double-click Keyboard (Rapid Access) to open the Rapid Access Keyboard
software.
3. Click Customize to open the Customization window.
4. Click Preferences in the Rapid Access Keyboard Customization window.
5. Check to see if the Rapid Access Keyboard is enabled.
6. Check other keys on the keyboard. If the other keys are not working, reload
the software.
7. Check the batteries. You might need to replace them.
8. Change the channel on the device. The channel might not be set or there
might be signal interference from another device.
If your keyboard buttons still do not work, be sure that the keyboard is
properly connected to the computer. For more information on connecting the
keyboard, see the previous sections of this user guide.
Your computer game locks up or is interrupted when you
use the Rapid Access Buttons.
The onscreen display for the Rapid Access Buttons might interfere with some
computer games. If your computer games are not functioning correctly when
you use the Rapid Access Buttons, disable the onscreen display. For
instructions on disabling the onscreen display, see the previous sections of this
user guide.
You press a button once, but the computer responds as if
you pressed it twice.
You might need to change your keyboard Repeat delay or Repeat rate settings.
To change the Repeat delay or Repeat rate settings:
1. Click Start --> Settings --> Control Panel.
2. Double-click Keyboard (not Keyboard (Rapid Access)).
3. Click the Speed tab for Repeat delay or for Repeat rate.
4. Move the Repeat delay slider to the side labeled Long or the Repeat rate
slider to Slow.
5. Click OK.
Appendix A. Troubleshooting
A-3

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