Support And Other Resources; Contacting Hp; Subscription Service; Related Information - HP StoreEver 1U User Manual

4 Support and Other Resources

Contacting HP

For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions

Subscription Service

HP strongly recommends that customers register online using the Subscriber's choice web site:
http://www.hp.com/go/e-updates.
Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest driver versions, and firmware documentation updates as well as instant access to numerous
other product resources.
After subscribing, locate your products by selecting Business support and then Storage under
Product Category.

Related information

See the documentation provided with the drive installed in the enclosure.

Websites

HP StoreEver Tape Systems website:
HP Technical Support website:
Single Point of Connectivity Knowledge (SPOCK) website:
White papers and Analyst reports:

Typographic conventions

Table 1 Document conventions
Convention
Blue text: Table 1 (page 19)
Blue, bold, underlined text
Blue, underlined text:
Bold text
Italic text
http://www.hp.com/support
http://www.hp.com/storage/whitepapers
Element
Cross-reference links
email addresses
http://www.hp.com Website addresses
Text emphasis
http://www.hp.com/go/tape
http://www.hp.com/storage/spock
Keys that are pressed
Text typed into a GUI element, such as a box
GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
Contacting HP 19