Service - Siemens EC645HB90A User Instructions

Service

Fault
The general electrical
system is malfunctioning.
The automatic on
function does not work.
The burner flame is not
uniform.
The flow of gas does not
appear normal or no gas
comes out.
The kitchen smells of
gas.
The safety valves on one
of the burners are not
working.
DO NOT MODIFY THIS APPLIANCE.
Only authorized personnel from the Service Centre are
qualified to work on the appliance.
Sometimes certain faults detected can be easily resolved.
Before calling the Service Centre, bear in mind the
following advice:
Possible cause
Defective fuse.
The automatic safety switch or
circuit breaker has tripped.
There may be food or cleaning
products stuck between the
ignition sparkers and the
burners.
The burners are wet.
The burner covers are not
correctly positioned.
The appliance is not earthed, is
not correctly connected or the
earth wire is faulty.
The burner components are not
correctly positioned.
The grooves on the burner are
dirty.
The gas supply is blocked via
intermediary valves.
If the gas is supplied from a
gas cylinder, check that this is
not empty.
A gas tap has been left on.
There may be a leak in the gas
cylinder coupling.
The control knob was not held
down for long enough.
The grooves on the diffuser are
dirty.
Any of the following are considered to be abnormal
operation and may require servicing:
Yellow tipping of the cooktop burner flame.
Sooting up of cooking utensils.
Burners not lighting properly.
Gas valves, which are difficult to turn in case the
appliance fails to operate correctly, contact the
authorised service provider in your area.
Solution
Check the fuse in the main fuse
box and change it if it is damaged.
Check the main control panel to
see if the automatic safety switch
or circuit breaker has tripped.
The space between the ignition
sparker and the burner must be
clean.
Dry the burner covers carefully.
Check that the covers are correctly
positioned.
Contact the electrical installer.
Ensure the components are
correctly positioned.
Clean the grooves on the diffuser.
Open all intermediary valves.
Change the gas cylinder.
Turn off the gas taps.
Check that the coupling is sound.
Once the burner is lit, hold the
control knob down a few seconds
longer. Clean the grooves on the
diffuser.
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