Troubleshooting - Roland M-1000 Owner's Manual

10ch digital line mixer
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Troubleshooting

If the M-1000 does not operate as you expect, check the problems and solutions listed below first. If this does not solve
the problem, consult with your retailer, the nearest Roland Service Center, or an authorized Roland distributor, as listed
on the "Information" (p. 26) page.
There is no sound.
This may be due to one or more of the following.
• The digital signals being input have a sampling rate that is not compatible with the M-1000.
Input signals that are compatible.
• The M-1000 is set to a sampling rate not compatible with the connected device.
Select a compatible sampling rate.
• The volume or level knob on the audio device is turned down too low.
Adjust to an appropriate level.
• The input sensitivity select switch is not at the right setting.
Try setting this to [-10dBu].
The volume level of the instrument connected to [ANALOG INPUT] is too low.
Could you be using a connection cable that contains a resistor?
Use a connection cable that does not contain a resistor.
The CLOCK SOURCE indicator is flashing.
This indicates that synchronization with the specified clock source could not be accomplished. In this case, the M-1000
switches to using its internal clock (INT).
This may be due to one or more of the following.
• The right signals are not reaching their corresponding connectors (such as when incompatible sampling rates are used).
• The M-1000 is not properly connected to the corresponding device.
Check the settings for the connected device, and make sure it is connected properly.
When connecting via USB, the indicators showing the driver and sampling rate are flashing.
These flash when you change USB-related settings. The flashing light indicates the "reserved" setting; when the M-1000
is turned off, then on again, that setting is enabled, and the indicator then remains lit.
When connecting via USB, turn the power off, then on again whenever you change the settings.
DIGITAL INPUT 1 is connected with a coaxial cable, but won't lock.
Is the digital input SELECT switch on the front panel set to OPTICAL?
Switch to match the connection.
Sounds cannot be exchanged with the PC after a change in the USB settings.
When changing settings, you need to exit all computer applications and restart the computer.
The volume levels for the device connected to the output connector is too low.
Could you be using a connection cable that contains a resistor?
Use a connection cable that doesn't incorporate a resistor (such as one from the Roland PCS Series).
Installation of the driver is requested when attempting to switch to USB Advanced mode.
If no M-1000 special driver has been installed, installation of the driver begins automatically if you try to switch to
Advanced mode.
Follow the instructions given to install the driver.
You can also follow the instructions in "Initializing the Settings ---Restoring the M-1000 to Its Original Factory
Conditions" (p. 18) to return to Standard Driver mode.
Sounds are doubled (played twice).
If using USB, try the procedure in "Disconnecting the Path from ANALOG INPUT to MASTER OUT ([MIX OUT]
off)" (p. 18).
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