1. Manuals
  2. Brands
  3. Sharp Manuals
  4. All in One Printer
  5. AR-5520N
  6. Operation manual

Sharp AR-5520N Operation Manual

Digital multifunctional system
Hide thumbs Also See for AR-5520N:
Table of Contents

Advertisement

Quick Links

MODEL: AR-5516N
AR-5520N
DIGITAL MULTIFUNCTIONAL SYSTEM

OPERATION GUIDE

Advertisement

Table of Contents
loading

Related Manuals for Sharp AR-5520N

Summary of Contents for Sharp AR-5520N

  • Page 1: Operation Guide

    MODEL: AR-5516N AR-5520N DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION GUIDE...

  • Page 3: Table Of Contents

    CONTENTS BEFORE USING THE MACHINE PRINTER FUNCTIONS PART NAMES AND FUNCTIONS ..... 4 BASIC PRINTING ..........35 ● OPERATION PANEL ........6 ● OPENING THE PRINTER DRIVER FROM THE "Start" BUTTON ..........36 POWER ON AND OFF........8 ● POWER ON ............8 PRINTER DRIVER SETTING SCREEN ..
  • Page 4 USER SETTINGS ROUTINE MAINTENANCE ADJUSTING THE AUTOMATIC EXPOSURE CHECKING THE TOTAL OUTPUT COUNT AND LEVEL .............. 56 TONER LEVEL ..........99 ● CHECKING THE TOTAL OUTPUT COUNT..99 ABOUT THE WEB PAGE ........ 57 ● CHECKING THE TONER LEVEL ....100 ●...
  • Page 5 INTRODUCTION This manual describes the copier, printer, and scanner functions of the AR-5516N/AR-5520N digital multifunctional system. And also explains how to configure network settings to enable the machine to be used as a network printer/ scanner. • Where "AR-XXXX" appears in this manual, please substitute the name of your model for "XXXX". For the name of your model, see "DIFFERENCES BETWEEN MODELS"...

  • Page 6: Before Using The Machine

    Chapter 1 BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS Glass cleaner (when the RSPF is installed) Paper trays Use to clean the original scanning glass. (p.101) Each tray holds 250 sheets of paper.
  • Page 7 BEFORE USING THE MACHINE Document feeder tray (when the RSPF is Fusing unit release levers installed) To remove a paper misfeed from the fusing unit, push Place the original(s) that you wish to scan face up down on these levers and remove the paper. (p.94) here.

  • Page 8: Operation Panel

    BEFORE USING THE MACHINE OPERATION PANEL 6 7 8 9 10 SCAN MENU key SORT/GROUP key ( ) / indicators Use to scan by means of the provided Button Press to select the "SORT" or "GROUP" mode. (p.29) Manager software. (p.49) 2 IN 1 / 4 IN 1 key ( ) / indicators...
  • Page 9 BEFORE USING THE MACHINE 29 30 31 When there are two or more paper trays Display PRESET RATIO selector keys ( indicators Shows the set number of copies, as well as the copy ratio, system setting function or setting code, or an Use to select preset reduction/enlargement copy error code when an error occurs.

  • Page 10: Power On And Off

    POWER ON AND OFF The power switch is located on the left side of the machine. POWER ON POWER OFF Make sure that the machine is not in Turn the power switch to the "ON" operation and then turn the power switch position.

  • Page 11: Loading Paper

    ● There are many varieties of special paper available on the market, and some cannot be used with this machine. Before using special paper, contact your authorised service representative. ● Before using other than SHARP recommended paper, make a test copy to see if the paper is suitable.

  • Page 12: Loading Paper

    BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not copying or printing, and then follow these steps to load paper. Loading the paper tray Gently lift and pull out the paper tray Gently push the paper tray into the until it stops.

  • Page 13: Loading The Bypass Tray

    • When loading envelopes, make sure that they are straight and flat and do not have loosely glued construction flaps (not the closure flap). • Special papers except SHARP recommended transparency film, labels, and envelopes must be fed one sheet at a time through the bypass tray.

  • Page 14: Changing A Tray's Paper Size Setting

    BEFORE USING THE MACHINE Envelopes Do not use the following envelopes, as misfeeds will occur. • Envelopes with metal tabs, clasps, strings, holes, or windows. • Envelopes with rough fibres, carbon paper, or glossy surfaces. • Envelopes with two or more flaps. •...
  • Page 15 BEFORE USING THE MACHINE Use the [ORIGINAL] key ( ) to Squeeze the lock lever of the front select the paper size. guide and slide the front guide to match the width of the paper, and The indicator of the move the left guide to the appropriate selected paper size lights slot as marked on the tray.

  • Page 16: Operation In Copy, Printer, And Scanner Modes

    OPERATION IN COPY, PRINTER, AND SCANNER MODES Some operations cannot be performed simultaneously when the machine is being used in printer mode, copy mode, or scanner mode. Scanning from Scanning from Modes Copying Printing a computer the machine Copy key input Copy During copying Printer...

  • Page 17: Copy Functions

    Chapter 2 COPY FUNCTIONS This chapter explains how to use the copy functions. NORMAL COPYING This section explains how to make a regular copy. If "Auditing mode" has been enabled (p.73), enter your 3-digit account number. Copying from the document glass Open the document cover/RSPF, and Press the [ORIGINAL] key ( ) and...

  • Page 18: Copying From The Rspf

    COPY FUNCTIONS Copying from the RSPF Make sure that an original has not Press the [START] key ( ) to begin been left on the document glass. copying. Close the RSPF. The copy is delivered to the paper output tray. Adjust the original guides to the size The default output mode for copying from the...
  • Page 19 COPY FUNCTIONS Auto paper select mode (when there are two or more paper trays) When the AUTO PAPER SELECT indicator ( ) lights up, "Auto paper select mode" is enabled. This function AUTO automatically selects the paper that is the same size as the original A5, B5, B5R, A4, A4R, B4, A3 paper. "Auto paper select mode"...

  • Page 20: Making A Copy Darker Or Lighter

    COPY FUNCTIONS MAKING A COPY DARKER OR LIGHTER Automatic exposure adjustment is initially enabled. This function automatically adjusts the copy image according to the original being copied. If you wish to select the exposure level yourself, follow the steps below. (Select from two original types and five exposure levels for each original type.) The exposure level used in automatic exposure adjustment can also be changed.

  • Page 21: Setting The Number Of Copies

    COPY FUNCTIONS SETTING THE NUMBER OF COPIES Press the numeric keys to set the number of copies. Important note when making a large number of copies When the maximum number of pages (about 250 pages) that can be held in the paper output tray are output, copying will temporarily stop.

  • Page 22: Manual Ratio Selection

    COPY FUNCTIONS Press the [AUTO IMAGE] key ( Set the number of copies and other AUTO % copy settings, and then press the [START] key ( The AUTO IMAGE indicator ( ) lights The copy will be delivered to the paper output AUTO % up and the appropriate tray.

  • Page 23: Selecting The Vertical And Horizontal Copy Ratios Separately (Xy Zoom Copying)

    COPY FUNCTIONS SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY (XY ZOOM Copying) The XY ZOOM feature allows the horizontal and vertical copy ratios to be changed independently. Example: Reduction only in the horizontal direction. Original Copy • This feature cannot be used with the 2 IN 1 or 4 IN 1 feature. (p.31) Note •...
  • Page 24 COPY FUNCTIONS Use the [PRESET RATIO] selector keys ( ) and [Zoom] keys ( ) to change the copy ratio in the horizontal direction. Press the [PRESET RATIO] selector keys ( ) to select a ratio close to the desired ratio, and then press the [Zoom] keys ( ) to adjust the ratio in increments of 1%.

  • Page 25: Automatic Two-Sided Copying

    AUTOMATIC TWO-SIDED COPYING Two originals placed on the document glass can be copied onto each side of a single sheet of paper. In addition, an RSPF can be used to copy two originals onto one sheet of paper, or one two-sided original onto two sheets of paper, or one two-sided original onto each side of one sheet of paper.

  • Page 26: Using The Document Glass

    COPY FUNCTIONS Using the document glass Using the RSPF Place the original that you wish to Place originals in the RSPF. (p.16) copy onto the front side of the paper on the document glass and close the If you place an odd number of originals for one-sided to two-sided copying, the last page will document cover.

  • Page 27: Image Rotation In Duplex Copying

    COPY FUNCTIONS IMAGE ROTATION IN DUPLEX COPYING This function is used to invert the top and bottom of the image on the front side of the paper during two-sided copying. Hold down the [ORIGINAL TO COPY] key until the indicator blinks. The currently set setting code blinks in the first digit of the number of...

  • Page 28: Two-Sided Copying Using The Bypass Tray

    TWO-SIDED COPYING USING THE BYPASS TRAY To perform manual two-sided copying, follow these steps. Example: Copying originals A and B onto each side of one sheet of paper Copy Original A Original B Copy original A. Turn the copy of original A over, and without changing the position of the edge closest to you, insert it in the bypass tray.

  • Page 29: Dual Page Copying

    DUAL PAGE COPYING A dual page original can be automatically separated into two pages during copying. This feature is convenient for making copies of books and other dual page originals on individual sheets of paper. Copy Original • A4 paper is used for dual page copying. Note •...

  • Page 30: Interrupting A Copy Run (Interrupt Copying)

    INTERRUPTING A COPY RUN (Interrupt Copying) A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job is finished, the copy run will resume using the original copy settings. Interrupt copying is not possible when sort/group copying, 2 IN 1 / 4 IN 1 copying, or two-sided copying is being Note performed.

  • Page 31: Convenient Copy Functions

    CONVENIENT COPY FUNCTIONS This section explains major convenient copy functions. ROTATING THE IMAGE 90 DEGREES (Rotation Copy) When "Auto paper select mode" or "automatic ratio selection" are in operation and the original is placed in a different orientation (vertical or horizontal) than the paper, the original image will be automatically rotated 90 degrees to enable correct copying onto the paper.
  • Page 32 COPY FUNCTIONS Using the document glass Using the RSPF Place the first original. (p.15) Place the originals. (p.16) Sort mode is normally the default output mode, Select the original size. (p.15) and thus the RSPF and SORT indicators light up. •...

  • Page 33: Copying Multiple Originals Onto A Single Sheet Of Paper

    COPY FUNCTIONS COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER (2 IN 1 / 4 IN 1 Copy) Multiple originals can be copied onto a single sheet of paper in a selected layout pattern. This function is convenient for compiling multi-page reference materials into a compact format, or for providing an overview of all pages of a document on a single page.

  • Page 34: Setting The Layout Pattern

    COPY FUNCTIONS Using the RSPF Place the originals. (p.16) • To cancel 2 IN 1 / 4 IN 1 copying, press the Note [CLEAR] key • To cancel 2 IN 1 / 4 IN 1 copy mode, press Press the [2 IN 1 / 4 IN 1] key the [2 IN 1 / 4 IN 1] key ( repeatedly until the 2 IN 1 / 4 IN 1 indicators ) to select the mode.

  • Page 35: Creating Margins When Copying (Margin Shift)

    COPY FUNCTIONS CREATING MARGINS WHEN COPYING (Margin Shift) The MARGIN SHIFT feature, in its initial setting, automatically shifts the text or image to increase the margin by approximately 10mm. The location of the margin to be increased can be selected to be either at the left edge or the top of the page. Margin Margin Original...

  • Page 36: Erasing Shadows Around The Edges Of Acopy

    COPY FUNCTIONS ERASING SHADOWS AROUND THE EDGES OF A COPY (Erase Copy) ● This feature is used to erase shadows that appear around the edges of copies of books and other thick originals. (EDGE ERASE) ● The feature can also erase the shadow that appears down the centre of books and other originals that open up. (CENTRE ERASE) ●...

  • Page 37: Printer Functions

    Before printing, make sure that the correct size of paper for your document has been loaded in the machine. Make sure that the ON LINE indicator Make sure that "SHARP AR-XXXX" is on the operation panel is lit. selected as the printer.

  • Page 38: Opening The Printer Driver From The "Start" Button

    In Windows XP, if "Printers and Faxes" does Note not appear in the "start" menu, select "Control "PRINTER DRIVER SETTING SCREEN" (p.37) Panel", select "Printers and Other Hardware", and then select "Printers and Faxes". Click the "SHARP AR-XXXX" printer driver icon.

  • Page 39: Printer Driver Setting Screen

    PRINTER DRIVER SETTING SCREEN Some restrictions exist on the combinations of settings that can be selected in the printer driver setup screen. When a restriction is in effect, an information icon ( ) will appear next to the setting. Click the icon to view an explanation of the restriction.

  • Page 40: Setting Advanced Print Functions

    SETTING ADVANCED PRINT FUNCTIONS This section explains major advanced print functions. The explanations assume that the paper size and other basic settings have already been selected. For the basic procedure for printing and the steps for opening the printer driver, see "BASIC PRINTING"...

  • Page 41: Fitting The Printed Image To The Paper (Fit To Paper Size)

    PRINTER FUNCTIONS FITTING THE PRINTED IMAGE TO THE PAPER (Fit To Paper Size) The printer driver can adjust the size of the printed image to match the size of the paper loaded in the machine. Follow the steps shown below to use this function. The explanation below assumes that you intend to print an A3 size document on A4 size paper.

  • Page 42: Enlarging/Reducing The Print Image (Zoom)

    PRINTER FUNCTIONS ENLARGING/REDUCING THE PRINT IMAGE (Zoom) This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. Note The "Zoom"...

  • Page 43: Adjusting The Brightness And Contrast Of The Image (Image Adjustment)

    PRINTER FUNCTIONS ADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Image Adjustment) The brightness and contrast can be adjusted in the print settings when printing a photo or other image. These settings can be used for simple corrections when you do not have image editing software installed on your computer.

  • Page 44: Two-Sided Printing

    PRINTER FUNCTIONS TWO-SIDED PRINTING The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper. Note When using two-sided printing, select a source other than "Bypass Tray"...

  • Page 45: Saving Frequently Used Print Settings

    SAVING FREQUENTLY USED PRINT SETTINGS Settings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequently used settings or complex colour settings under an assigned name makes it easy to select those settings the next time you need to use them.

  • Page 46: Scanner Functions

    Chapter 4 SCANNER FUNCTIONS This chapter explains how to use the scanner functions. • You must first connect to the machine using SC-Scan A to use the scanner functions. For details, see Note "CONNECTING TO AND DISCONNECTING FROM THE SCANNER FUNCTION USING SC-Scan A" (p.46).

  • Page 47: Outline Of Sc-Scan A

    OUTLINE OF SC-Scan A SC-Scan A is a software utility that allows you to use the scanner function via a network. On the machine, a device server has been installed. SC-Scan A recognises the device server and establishes the connection to the device (the scanner function).

  • Page 48: Connecting To And Disconnecting From The Scanner Function Using Sc-Scan A

    SCANNER FUNCTIONS "Disconnect" button "Properties" button Select the device (the scanner function) from the Select the device (the scanner function) from the list and click the "Disconnect" button to disconnect "Favorites list" window and click the "Properties" from the scanner function. button to display the properties window of the scanner function.

  • Page 49: Scanning Using The Keys On The Machine

    SCANNING USING THE KEYS ON THE MACHINE When scanning is performed by this method, the application that has been set in Button Manager will automatically start and the scanned image will be pasted into the application. For the steps to allocate applications using the Button Manager or other settings, see "BUTTON MANAGER SETTINGS"...

  • Page 50: Outline Of Button Manager

    SCANNER FUNCTIONS OUTLINE OF BUTTON MANAGER Button Manager is a software utility that allows you to use the scanner function at the machine. Button Manager allows you to configure six sets of scanning settings as a scan menu on the machine. To view Help for a setting, click the button in the upper right-hand corner of the window and then click the setting.

  • Page 51: Button Manager Settings

    If the Button Manager icon does not appear Note on the task bar, click the "Start" button, select "All Programs" ("Programs" in Windows 2000), select "Sharp Button Manager U", and then click "Button Manager" to start Button Manager. Click the tab of the scan menu that you want to set up.

  • Page 52: Scanning From Your Computer

    Windows Help. SCANNING FROM A TWAIN-COMPLIANT APPLICATION The SHARP scanner driver is compatible with the TWAIN standard, allowing it to be used with a variety of TWAIN-compliant applications. Place the original(s) that you wish to In the "Scanning Source"...
  • Page 53 SCANNER FUNCTIONS Specify the scanning area and set the scan preferences. For information on specifying the scan area and setting the scan preferences, see scanner driver Help. "Scanner driver settings" (p.52) Scanning a large area at high resolution results in a large quantity of data and a Caution prolonged scanning time.

  • Page 54: Scanner Driver Settings

    SCANNER FUNCTIONS Scanner driver settings The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview screen", which shows the scanned image. For details on the scan settings, click the "Help" button in the preview screen to display Help.
  • Page 55 SCANNER FUNCTIONS Preview screen Preview screen "Auto Scan Area Judgement" button Click the "Preview" button in the Set-up screen to Click when the preview screen is displayed to display the scanned image. You can specify the automatically set the scanning area to the entire scanning area by dragging the mouse inside the preview image.

  • Page 56: Scanning From A Wia-Compliant Application (Windows Xp/Vista)

    RSPF before starting the Note installed in your computer, the "Select Device" scanning job. screen will open. Select "SHARP AR-XXXX" • In Windows XP, you can view Help for a and click the "OK" button. setting. Click the...

  • Page 57: Scanning From The "Scanner And Camera Wizard" (Windows Xp)

    Hardware", and then click "Scanners can be selected for the format. To begin and Cameras". scanning, click the "Next" button. Click the "SHARP AR-XXXX" icon and then click "Get pictures" in "Imaging Tasks". The "Scanner and Camera Wizard" will When scanning ends, the following appear.

  • Page 58: User Settings

    Chapter 5 USER SETTINGS This chapter explains how to set the automatic exposure level, network settings through your web browser, and the system settings, which are custom settings that control fine points of the machine's operation. ADJUSTING THE AUTOMATIC EXPOSURE LEVEL The exposure level used in automatic exposure adjustment, which automatically adjusts the copy exposure according to the original, can be adjusted.

  • Page 59: About The Web Page

    ABOUT THE WEB PAGE This section explains how to monitor the status of the machine and configure advanced settings using a Web browser. Since the HTTP protocol is loaded on the machine, advanced settings for the machine can be configured or changed through a Web browser.

  • Page 60: Monitoring The Status Of The Machine ("Status" Tab)

    USER SETTINGS MONITORING THE STATUS OF THE MACHINE ("Status" TAB) You can monitor the status of the machine from the "Status" tab of the Web page. The "Status" tab displays the "Printer Status" window and "System Status" window. "Printer Status" window To display the "Printer Status"...
  • Page 61 USER SETTINGS "System Status" window To display the "System Status" window, click "System Status" on the "Status" tab. The "System Status" window shows the network status of the machine. Host Name Primary WINS Server Display the host name of the machine. Display the IP address of a WINS Primary Server of the machine.

  • Page 62: Configuring The Network Settings ("Network Settings" Tab)

    USER SETTINGS CONFIGURING THE NETWORK SETTINGS ("Network Settings" TAB) You can configure the network settings of the machine from the "Network Settings" tab of the Web page. The "Network Settings" tab displays the "Network Settings" window, "SNMP Configuration" window, "Filter Configuration" window and "Port Configuration"...
  • Page 63 USER SETTINGS Host Name Primary WINS Server Configure the host name on the machine. The Assign the WINS server's address (primary). name set here is used with WINS and SC-Scan A, WINS server will resolve the IP address from the etc.
  • Page 64 USER SETTINGS "SNMP Configuration" window To display the "SNMP Configuration" window, click "SNMP Configuration" on the "Network Settings" tab. You can manage the machine via SNMP. Authentic Community SysName Specify the authentication community name of Specify the SysName of the MIB-II object. The SNMP.
  • Page 65 USER SETTINGS "Filter Configuration" window To display the "Filter Configuration" window, click "Filter Configuration" on the "Network Settings" tab. IP address filtering, IPv6 address filtering and MAC address filtering are available. Note that no filter is active by the factory defaults.
  • Page 66 USER SETTINGS Filter Mode End IPv6 Address (Filter address1-4) Enable/disable a filter configuration. Configure the end address of the IPv6 filter. The value must be configured in the format of a six-part IP Filter Mode series of hexadecimal numbers separated by Configure the IP filter operations.
  • Page 67 USER SETTINGS "Port Configuration" window To display the "Port Configuration" window, click "Port Configuration" on the "Network Settings" tab. Port filtering function is also available. HTTP Telnet Enable/disable an HTTP port. Enable/disable a TELNET port. RAW Print Enable/disable a 9100 port. Enable/disable a JCP port.

  • Page 68: Managing The System Information ("System Information" Tab)

    USER SETTINGS MANAGING THE SYSTEM INFORMATION ("System Information" TAB) From the "System Information" tab of the Web page, you can view the system information of the machine, set the administrative password, reset the network settings of the machine to the factory defaults and reboot the network settings of the machine.
  • Page 69 USER SETTINGS "Password" window To display the "Password" window, click "Password" on the "System Information" tab. New Password Re-enter New Password Configure the administrative password in ASCII Re-enter the new password. characters (up to 7 characters). This is used as the authentication password for configuration changes via the Web page.
  • Page 70 USER SETTINGS "Reset" window To display the "Reset" window, click "Reset" on the "System Information" tab. You can reboot the network settings of the machine and reset the network settings of the machine to the factory defaults via a network. Reboot Reset to Factory Default Reboot the network settings of the machine by...

  • Page 71: Customising Settings (System Settings)

    CUSTOMISING SETTINGS (System Settings) The system settings allow you to customise the machine to match your needs. SYSTEM SETTINGS Setting codes Program Program name (factory default setting Explanation number appears in bold) 1: OFF • "Auto clear time" automatically returns the 2: 10 sec.
  • Page 72 USER SETTINGS Setting codes Program Program name (factory default setting Explanation number appears in bold) • When the auto paper select function is enabled and there is no paper that is the same size as the original and loaded in the same orientation, this function will automatically select paper of the same size that is loaded in the opposite orientation, and rotate the image...
  • Page 73 USER SETTINGS Setting codes Program Program name (factory default setting Explanation number appears in bold) 1: 30% 2: 40% Memory allocated to • Use this to change the proportion of machine 3: 50% printer mode memory used for printer mode. 4: 60% 5: 70% •...

  • Page 74: Selecting A Setting For A System Setting

    USER SETTINGS SELECTING A SETTING FOR A SYSTEM SETTING Hold down the [Light] key ( ) until Enter the desired setting code by the alarm indicators ( , pressing a numeric key. ) blink. • For the setting codes, "SYSTEM The display shows "- -"...

  • Page 75: Settings For Auditing Mode

    SETTINGS FOR AUDITING MODE AUDITING MODE When "Auditing mode" is enabled, a count is kept of the number of copies made by each account (up to 20 accounts can be established), and the counts can be displayed and totalled as necessary. In "Auditing mode", the display shows "- - -", and this indicates that a 3-digit account number must be entered in order to use the machine for copying.

  • Page 76: Selecting Auditing Mode Settings

    USER SETTINGS SELECTING AUDITING MODE SETTINGS Hold down the [Light] key ( ) until Press the [Light] key ( ) to complete the alarm indicators ( , the settings. ) blink. The alarm indicators ( , ) go off and the display returns to the number of The display shows "- -"...
  • Page 77 USER SETTINGS Auditing mode Account number deletion (program No.10) (program No.13) 1 Press the [1] key to enable "Auditing Use this procedure to delete account numbers. A mode" or the [0] key to disable it, and then single account number can be deleted, or all account press the [START] key ( numbers at once.

  • Page 78: Resetting Account

    USER SETTINGS Resetting account Copying when "Auditing mode" is enabled (program No.15) The copy count of a single account or all accounts can When "Auditing mode" is enabled, "- - -" appears in the be reset to 0. If no account numbers have been display.

  • Page 79: Troubleshooting

    Chapter 6 TROUBLESHOOTING This chapter describes troubleshooting and misfeed removal. TROUBLESHOOTING If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch and unplug the machine, and contact your authorised service representative.

  • Page 80: Machine/Copying Problems

    TROUBLESHOOTING MACHINE/COPYING PROBLEMS The following problems are related to the general operation of the machine and copying. Problem Cause and solution Page The machine is not plugged into a power outlet. – → Plug the machine into a grounded outlet. Power switch OFF.

  • Page 81: Paper Misfeed

    TROUBLESHOOTING Problem Cause and solution Page Misfeed occurs. → To remove the misfeed, see "MISFEED REMOVAL". The paper is outside of the specified size and weight range. → Use copy paper within the specified range. Paper curled or damp. → Do not use curled or crimped paper. Replace with dry copy paper. –...

  • Page 82: Copies Are Smudged Or Dirty

    TROUBLESHOOTING Problem Cause and solution Page The document glass or the underside of the document cover/RSPF is dirty. → Clean regularly. Copies are smudged or dirty. Original smudged or blotchy. – → Use a clean original. The scanner glass for the RSPF is dirty. →...

  • Page 83: Printing And Scanning Problems

    In Windows 2000, click the "Start" button, select "Settings" and then click "Printers". 2 If the "SHARP AR-XXXX" printer driver icon is shown but you still cannot print, the printer driver may not have been installed correctly. In this case, delete the software and then reinstall it.

  • Page 84: A Notice Page (Np-001) Has Been Printed, But The Print Data Has Not Been Printed Completely

    TROUBLESHOOTING Problem Cause and solution Page A print job containing more data than can be held in the print memory is sent to the machine. A Notice Page (NP-001) has been → Disable the ROPM function on the "Configuration" tab of the printed, but the print data has not printer driver setup screen.

  • Page 85: Poor Scanning Quality

    TROUBLESHOOTING Problem Cause and solution Page The document glass or the underside of the document cover/RSPF is dirty. → Clean regularly. Original smudged or blotchy. – → Use a clean original. You have not specified a suitable resolution. → Make sure that the resolution setting in the scanner driver is –...

  • Page 86: Unable To Scan The Image

    TROUBLESHOOTING Problem Cause and solution Page If scanning is not possible, shut down your computer, turn off the machine’s power switch, and unplug the machine’s power cord. Next, start your computer, restore – power to the machine, and try scanning again. If scanning is still not possible, check the following items.

  • Page 87: Networking Faq

    TROUBLESHOOTING NETWORKING FAQ The following FAQs will help you troubleshoot network problems. Question Answer Page The firewall on your computer might prevent the computer from connecting to the machine. You need to configure the firewall settings to allow connection between them. •...
  • Page 88 TROUBLESHOOTING Question Answer Page How can I know the MAC address The MAC address (Ethernet address) of the machine is printed on the sticker on the left side of the machine near the (Ethernet address) of the – LAN connector. machine? What can I do by using the small The push switch on the machine next to the LAN connector...
  • Page 89 TROUBLESHOOTING Question Answer Page Check if there is any router or DHCP server that can assign IP addresses automatically. • The automatic process may have assigned an IP address to the machine with which the network communication cannot – be established with the computer. •...
  • Page 90 TROUBLESHOOTING Question Answer Page You may be logging in as a non-admin user or using fast user switching. Why does the installation of the You need to log in as an administrator to install or configure – the driver software. Also, fast user switching is not supported. driver software hang? If you are logging in as a non-admin user or using fast user switching, log off and log in again as an administrator.
  • Page 91 TROUBLESHOOTING Question Answer Page You need to add SC-Scan A and UDP port number "19540" to Why can't I connect to the device the firewall exception list. For information on adding SC-Scan (the scanner function) using A and UDP port number "19540" to the firewall exception list, –...

  • Page 92: Indicators And Display Messages

    Paper required indicator Developer replacement Misfeed indicator required indicator Display Indication Cause and solution Page Maintenance Steadily Service by an authorised SHARP service technician is required. – indicator Developer Steadily Developer is required. Contact your authorised service replacement – representative. required indicator Steadily Replacement of toner cartridge will be needed soon.

  • Page 93: Misfeed Removal

    MISFEED REMOVAL When a misfeed occurs, the misfeed indicator ( ) and a misfeed location indicator ( ) will blink and the machine will automatically stop. Check the blinking misfeed location indicator to identify the location of the misfeed and remove it. The paper may tear when you remove a misfeed.

  • Page 94: Misfeed In The Bypass Tray

    TROUBLESHOOTING Return the originals indicated by the Section C Remove the misfed original from the exit area. minus number in the display to the document feeder tray and press the [START] key ( Copying will resume from the originals that still remained when the misfeed occurred.

  • Page 95: Misfeed In The Machine

    TROUBLESHOOTING MISFEED IN THE MACHINE Open the bypass tray and the side Check the misfeed location. Remove cover. the misfed paper following the instructions for each location in the illustration below. If paper is misfed here, go to "B. Misfeed in the fusing area".
  • Page 96 TROUBLESHOOTING B. Misfeed in the fusing area Push gently on both ends of the front Lift the fusing unit release levers, to cover and open it. return them to their operating positions. Turn the roller rotating knob in the direction of the arrow. Close the front cover and side cover.
  • Page 97 TROUBLESHOOTING C. Misfeed in the transport area Open the fusing paper guide by pressing down the green-labeled projection on the guide and remove the misfed paper. Be careful not to tear the misfed paper during removal. The fusing unit is hot. Do not touch Warning the fusing unit when removing misfed paper.

  • Page 98: Misfeed In The Upper Paper Tray

    TROUBLESHOOTING MISFEED IN THE UPPER PAPER TRAY Note Make sure that there is no misfed paper in the tray before pulling it out. (p.93) Lift and pull out the upper paper tray and remove the misfed paper. Be careful not to tear the misfed paper during removal.

  • Page 99: Misfeed In The Lower Paper Tray

    TROUBLESHOOTING MISFEED IN THE LOWER PAPER TRAY • Make sure that there is no misfed paper in the tray before pulling it out. (p.93) Note • Use the following procedure to remove misfeeds that occur in the 250-sheet paper feed unit/2 x 250-sheet paper feed unit.

  • Page 100: Replacing The Toner Cartridge

    REPLACING THE TONER CARTRIDGE When the toner cartridge replacement required indicator ( ) lights up, the toner cartridge will need replacement soon. Obtain a new cartridge. When the toner cartridge replacement required indicator ( ) blinks, the toner cartridge must be replaced before copying can be resumed. Replace the toner cartridge by following the procedure below.

  • Page 101: Routine Maintenance

    Chapter 7 ROUTINE MAINTENANCE This chapter explains how to keep the machine operating smoothly, including viewing copy count/scan count/the toner level indicator, cleaning the machine and resetting the network settings of the machine. CHECKING THE TOTAL OUTPUT COUNT AND TONER LEVEL CHECKING THE TOTAL OUTPUT COUNT When "Auditing mode"...

  • Page 102: Checking The Toner Level

    ROUTINE MAINTENANCE CHECKING THE TONER LEVEL The toner level is indicated by a 6-level display. Use it as a guideline for replacing the toner cartridge. Hold down the [Light] key ( ) until Hold down the [Copy ratio display] key the alarm indicators ( , ) for more than 5 seconds.

  • Page 103: Routine Maintenance

    ROUTINE MAINTENANCE CLEANING THE DOCUMENT GLASS AND RSPF/DOCUMENT COVER If the document glass, underside of the document cover/RSPF, or the scanner for originals coming from the RSPF (the long narrow glass surface on the right side of the document glass) become dirty, the dirt may appear on copies. Always keep these parts clean.

  • Page 104: Cleaning The Bypass Tray Paper Feed Roller

    ROUTINE MAINTENANCE CLEANING THE BYPASS TRAY PAPER FEED ROLLER If misfeeds occur frequently when feeding envelopes, thick paper, etc. through the bypass tray, wipe the paper feed roller at the feed slot of the bypass tray with a soft, clean cloth dampened with alcohol or water. Paper feed roller CLEANING THE TRANSFER CHARGER If copies start becoming streaky or blotchy, the transfer charger may be dirty.

  • Page 105: How To Manually Reset The Network Settings Of The Machine

    HOW TO MANUALLY RESET THE NETWORK SETTINGS OF THE MACHINE Turn off the machine's power switch. Turn on the power while holding down the push switch. Continue to hold down the push switch until the status LED lights up. Push switch Status LED (orange) •...

  • Page 106: Peripheral Devices And Supplies

    PERIPHERAL DEVICES As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification Note changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.

  • Page 107: Reversing Single Pass Feeder

    PERIPHERAL DEVICES AND SUPPLIES REVERSING SINGLE PASS FEEDER For the names of the parts of the RSPF, see "PART NAMES AND FUNCTIONS" (p.4). Specifications AR-RP10 (Reversing single pass feeder) 56 g/m to 90 g/m Weight Acceptable Size A5 to A3 original Up to 40 sheets (Thickness 4 mm and below) Capacity...

  • Page 108: Storage Of Supplies

    STORAGE OF SUPPLIES Standard supplies for this product that are to be replaced by the user are paper and toner cartridge. For best copying results, be sure to use only SHARP products. Only genuine SHARP consumables carry the Genuine Supplies label.
  • Page 109 OPERATION GUIDE AR5520N-GB2...

This manual is also suitable for:

Ar-5516n

Table of Contents