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Other Information
Problem
Possible Remedies
Cannot
gain enough
volume
:_
Increase
the volume
of the cable box using the cable box's remote
control.
when
using a cable box
Then press TV (FUNCTION) and adjust the TV's volume.
Cannot
receive
channels
Q
Use Auto Program in the Channel
menu
to add receivable
TV channels
that
are not presently-
in TV memory
(see page
40).
Unable
to select
a channel
_
Use Auto Program in the Channel
menu
to add
receivable
TV channels
that
are not presently
in TV memory
(see page
40).
Lost
password
_
In the password
screen
(see page
42), enter
the following
master
password:
4357. The master
password
clears
your
previous
password;
it cannot
be
used
to temporarily
unblock
channels.
Cannot
change
channels
_
Be sure you
have
not inadvertently
switched
your
TV from
channel
3 or 4
with
the remote
control
setting
if you
are using
another
device
to change
channels.
If you
are using
another
device
to control
channels,
be sure
the "function"
button
for that device
has been
pressed.
Cannot
cycle through
the
_
Be sure
the Video
Label
feature
has not been
set to Skip (see page
48)_
other
video
equipment
connected
to the TV
There
is a black
box on the
_
You have
selected
a text option
in the Setup
menu
and no text is available_
screen
(See page
47 to reset Setup
selections.)
"Ib turn
this feature
off, select
OFF in
the Caption
Vision
option.
If you
were
trying
to get closed
captioning,
select
CC 1 instead
of Text 1-4.
or it is just
static
program
airing.
You may
be tuned
to a video
input
with
nothing
connected
to it. Try
cycling
through
your
video
inputs
using
the TVMDE0 button.
Twin
View is not set to receive
a signal
from
the AUX input.
If you
have
connected
a VCR or satellite
receiver
to the AUX
input
on the TV, it will not
show
in the right
picture.
I get the same
program
_
Both
may
be set to the same
channel.
Try changing
channels
in either
the
in both
Twin View
pictures
left or right
picture.
You may
be running
all your
channels
through
a cable box.
The cable box
will only
unscramble
one signal
at a time.
If possible,
run a direct
cable
to
your
TV's
VHF/UHF
input.
(This will only
work
if your
cable
system
provides
an unscrambled
signal.)
I cannot
get anything
but
_
Be sure
the video
label
has not been
set to skip your
video
inputs_
See the
TV channels
in my left or
Setup
menu
on pages
47 and
48.
right
Twin View
picture
If, after reading
these
operating
instructions,
you
have
additional
questions
related
to the use of your
Sony
television,
please
call our
Customer
Information
Services
Center
at 1-800-222-SONY
(7669) (U_S_ residents
only)
or (416) 499-SONY
(7669)
(Canadian
residents
only)_
56

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