Troubleshooting Guide - Panasonic SC-HTX5 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks.
If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your
dealer for instructions.
Problem
No power.
No sound or image after
playback starts.
The remote control does
not work.
No sound from microphone
connected to DVD player
(karaoke).
There is no DTS audio
output. There is audio
output, but the DTS
decoder indicator is not lit.
Sound is not heard when
playing DVD audio.
Sound stops.
("F61 " appears on the
display for about a second.)
The protection circuit
is activated when some
abnormality is detected,
and turns off the system
automatically.
"F70
the display.
("DSP " or "HDMI " is
displayed in
"F76 " appears on the
display.
(After displayed, the system
turns off.)
No sound in surround
mode.
Cannot use Dolby Virtual
Speaker, Dolby Pro Logic
or SFC.
When using an HDMI
connection, the fi rst few
seconds of sound is cut off.
The system does not work
properly.
26
RQT9478
• Ensure the AC mains lead is connected.
• Select the correct source.
• Turn the muting off.
• Check that the digital signals can be decoded by this system.
With the digital connection, cannot playback PCM signal with sampling
frequency of over 96 kHz.
• Check connections to other equipment.
• When using SH-FX70 (not included), check the connections of the digital
transmitter and surround speakers.
• Set "AUTO " in "Switching the input signal detection setting".
• Turn this system off then on again.
• Output the test signals of speakers and adjust the speakers.
• Check the connectors of speaker terminals on the rear panel (amplifi er) are
properly connected.
• If the connections are normal, this may be a cable-related problem. Use other
cables and make connections again.
• Replace the batteries if they are worn.
• Make sure the remote control code has been properly set.
• No sound is output from microphone if this system is digitally connected
with DVD player. Change to analogue connection and input. Make analogue
connection to AUX4.
• Set the DTS Digital Audio Output setting on the DVD player, Blu-ray Disc
player or DVD recorder to Bitstream.
• Set "DTS " in "Switching the input signal detection setting".
• This may occur due to digital copyright protection of the disc if using digital
connection. This system may not be able to play sources with sampling
frequency of over 48 kHz.
• Amplifi er output is abnormal.
• Straining of the speakers through excessive volume or power.
• This may occur if you use the system in an extremely hot environment.
• Curtains or other objects may be blocking the exhaust hole.
Determine and correct the cause, then turn the system on.
(The protection circuit is reset.)
(Consult your dealer if the problem persists.)
" appears on
• Turn off the system, unplug the AC mains lead, and consult your dealer.
.)
• Unplug the AC mains lead, and consult your dealer.
• Set to Dolby Virtual Speaker, SFC or Dolby Pro Logic .
• (When the audio is not heard from TV) Check if this system is connected to
TV with the optical fi bre cable or the stereo phono cable, etc. properly.
• You cannot use these features with PCM signals with sampling frequency of
over 48 kHz. Make analogue connection to AUX4.
• You cannot use for Dolby Digital dual sounds.
• This may occur if you start play from a chapter on a DVD. The following will
correct the problem.
1 Change the audio output setting on the Blu-ray Disc player, DVD recorder or
DVD player from Bitstream to PCM.
2 Change input signal setting to "PCM " in "Switching the input signal detection
setting".
• The system does not work properly if you have connected the HDMI input and
output terminals incorrectly. Turn the system off, unplug the AC mains lead,
and make the connection again.
Possible solution Pages
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