Before Requesting Service - Turbo Air TGM-5SD Installation And Operation Manual

BEFORE REQUESTING SERVICE

SYMPTOMS
The unit is freezing or
melting food.
The unit does not
refrigerate at all.
The unit does not
refrigerate well.
There is a loud noise.
There are dew-drops
on the unit exterior.
There are dew-drops
on the unit interior.
The door does not
close tightly.
The following are not malfunctions:
• A water-flowing sound can be heard when the compressor stops.
This is the sound of REFRIGERANT flowing.
• The compressor does not run against defrosting function.
CAUSES
• The temperature is set too high
or low to contain food fresh.
• There is a power connection
failure problem.
• The unit is in sunlight or near a
heating device.
• The unit contains hot food or
too much food.
• The unit door is opened too
frequently or left open long.
• The condenser is clogged.
• The floor is too weak or the
leveling feet is set incorrectly.
• The back-side of the unit is too
close to the wall.
• The tray is not in the correct
position.
• High-moisture air can produce
dewdrops during rainy season.
• The door is opened too
frequently or left open long.
• Damp food is stored.
• The door is bent.
• The unit has a leveling issue.
• The door gasket has come out.
10
SOLUTIONS
• Push the temperature button to
the suitable position.
• Check the power cord and plug
in it correctly.
• Check the installation place.
• Check the condition of stored
food.
• Check the installation and
adjust the tray position.
• Wipe with a dry cloth.
• Keep the door closed to
remove dewdrops.
• Level the unit again.
• Reposition the gasket.