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Service (Customer Care)
We offer you support that is fast and tailored to
your specific needs!
Our Online Support on the Internet can be reached
any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our prod-
ucts. It also provides a list of FAQs and answers plus
user guides and current software updates (if avail-
able for the product) for you to download.
You will also find frequently asked questions and
answers in the appendix of this user guide.
For fast and dependable assistance with any
repairs or guarantee/warranty claims, contact our
Customer Care Line.
Greece 801 1000 500 (0,026 Euro)
Please have your proof of purchase ready when
calling.
Replacement or repair services are not offered in
countries where our product is not sold by author-
ised dealers.
Authorisation
This device is designed for the analogic telephone
connection in the greek telephone net.
Gigaset Communications GmbH hereby declares
that the phone described in this user guide is in
compliance with the essential requirements and
other relevant provisions of European Directive
1999/5/EC (R&TTE).
If you require a copy of the original, visit the web-
site:
www.gigaset.com/docs.
Guarantee Certificate
Without prejudice to any claim the user (customer)
may have in relation to the dealer, the customer
shall be granted a manufacturer's Guarantee under
the conditions set out below:
◆
In the case of new devices and their compo-
nents exhibiting defects resulting from manu-
facturing and/or material faults within 24
months of purchase, Gigaset Communications
shall, at its own option and free of charge,
either replace the device with another device
reflecting the current state of the art, or repair
the said device. In respect of parts subject to
wear and tear (e.g., batteries, keypads, cas-
ings), this warranty shall be valid for six months
from the date of purchase.
◆
This Guarantee shall be invalid if the equipment
defect is attributable to improper treatment
12
and/or failure to comply with information con-
tained in the user manuals.
◆
This Guarantee shall not extend to services per-
formed by the authorised dealer or the cus-
tomer themselves (e.g. installation, configura-
tion, software downloads). User manuals and
any software supplied on a separate data
medium shall be excluded from the Guarantee.
◆
The purchase receipt, together with the date of
purchase, shall be required as evidence for
invoking the Guarantee. Claims under the Guar-
antee must be submitted within two months of
the Guarantee default becoming evident.
◆
Ownership of devices or components replaced
by and returned to Gigaset Communications
shall vest in Gigaset Communications.
◆
This Guarantee shall apply to new devices pur-
chased in the European Union. The Guarantee
is issued by Gigaset Communications GmbH,
Schlavenhorst 66, D-46395 Bocholt, Germany.
◆
Any claims that differ from or extend beyond
these mentioned in this manufacturer's war-
ranty shall be excluded, except from cases
expressly specified in the applicable law. (In no
event shall Gigaset Communications be liable
for any loss of business, profits or data, addi-
tional software loaded by the customer or other
information. The customer shall also bear the
responsibility for the creation of backup copies
of their files. The limitation of liability shall not
apply if and to the extent liability is mandatory
under the applicable law, e.g. according to
product liability law or in the event of inten-
tional misconduct, severe negligence, personal
injury, damage to parts of the human body or to
personal health, or in case of violations of con-
ventional obligations. However, the claims for
damages related to violation of conventional
obligations shall be limited to predictable dam-
ages, representative of such conventions, as
long as there is no intention or severe negli-
gence, personal injury, damage to parts of the
human body or to personal health, according to
the product liability law.)
◆
The duration of the Guarantee shall not be
extended by services rendered under the terms
of the Guarantee.
◆
Insofar as no Guarantee default exists, Gigaset
Communications reserves the right to charge
the customer for replacement or repair.
◆
The above provisions do not imply a change in
the burden of proof to the detriment of the cus-
tomer.
To invoke this Guarantee, please contact the
Gigaset Communications telephone service. The
relevant number is to be found in the accompany-
ing user guide.
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