Service (Customer Care); Questions And Answers - Siemens Gigaset A58H User Manual

Service (Customer Care)

We offer you support that is fast and tailored
to your specific needs!
Our Online Support on the Internet can be
reached any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our
products. It also provides a list of FAQs and
answers plus user guides and current soft-
ware updates (if available for the product)
for you to download.
You will also find frequently asked questions
and answers in the appendix of this user
guide.
For personal advice on our range of products
and assistance with repairs or guarantee/
warranty claims you can contact us on:
UK helpdesk: 0 84 53 67 08 12.
Ireland: 18 50 77 72 77.
Please have your proof of purchase ready
when calling with regard to guarantee/war-
ranty claims.
Replacement or repair services are not
offered in countries where our product is not
sold by authorised dealers.
Service (Customer Care)

Questions and answers

If you have any questions about using your
phone, visit us at
www.gigaset.com/customercare at any
time. The table below contains a list of com-
mon problems and possible solutions.
The display is blank.
¥
1. The handset is not switched on.
Press and hold the end call key
2. ¥ The batteries are flat.
¢
Charge or replace the batteries
( page 7).
Base
" " flashes in the display.
1. The handset is outside the range of the base
¥
station.
Move the handset closer to the
base station.
2. The base station's range is reduced because
Eco Mode is activated (depending on the
base station, please see your phone's user
¥ guide).
Deactivate Eco Mode or reduce the dis-
tance between the handset and the base
station.
3. ¥ The base station is not turned on.
Check the base station mains adapter.
Handset does not ring.
¥
1. The ringer is deactivated.
Activate the ringer (
The other party cannot hear you.
§Mute§
You have pressed the
¥
The handset is "muted".
Activate the microphone again (
You hear an error tone (descending tone
sequence) when inputting.
¥
Action has failed/invalid input.
Repeat the operation.
Watch the display and refer to the user guide
if necessary.
a
.
¢
page 26).
display key.
¢
page 20).
27