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Troubleshooting
Problem
Unit outputs both hot and cold
water, but it does not mix
Water temperature does not
get hot enough
Water temperature is erratic
Water drips for several min-
utes after the unit is turned off
Water drips constantly after
unit is turned off
Handle turns but water does
not turn on/off
Water pressure is poor, or
pressure decreases as water is
made warmer / cooler
30
Possible Cause
not a product defect -- the
hot and cold supplies are
reversed
high temperature limit stop not
set correctly
handle not justified
thermostat cartridge is faulty
thermostat cartridge is faulty
not a product defect -- normal
clearing of showerhead
stop unit is faulty
handle screw not tightened
filters on thermostat cartridge
are clogged with debris
Solution
correct the plumbing
reset high temperature limit
stop
justify the handle
replace thermostat cartridge
replace thermostat cartridge
not a problem
replace the stop unit
tighten handle screw
clean thermostat cartridge
-- contact Technical Support for
instructions
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