Transferring Calls; Supervised Transfers - Panasonic ICX User Manual

To retrieve a call . . .
From a different extension Press the FF key that is flashing red.
than the one that placed the
call on hold
a. Press the Floating Hold FF key.
From Floating Hold (also
known as Station Park Pick
Up)
a. Enter the Floating Hold Answer code (default
= *9).
b. Enter the Floating Hold orbit number (001-
576[CPC-288/576], 01-96 [CPC-96, HS/HM]
or 001-099 [CPC-288/576] or 01-09 [CPC-96,
HS/HM]. See the note below.
Note: The number of floating hold orbits available may very depending on the
Station Park/Floating Hold Pickup setting (FF1-0-02-0025). The station park/floating
hold pickup code can be set to *9 (default), 733 (UK/HK), or 733#. The floating hold
pickup code (*9) operates as follows:
System Size Virtual Line Number and Operation
96 01-09 Floating Hold pick up
10-96: Station Park Hold pick up purpose
Above 96 001-099 Floating Hold pick up
IXC system only
100-576: Station Park Hold pick up purpose

TRANSFERRING CALLS

You can transfer a call to an open extension, a busy extension, or an outside line.
These transfers can be either supervised or unsupervised.
Note: If a transferred call is not answered within a specified time, the call rings
again at the extension that transferred it.

Supervised Transfers

In a supervised transfer, you announce the call before transferring it. This allows
you to give the recipient information about the call.
To supervise the transfer of a call to another extension or an
outside number
1. While on a call, press the HOLD key.
ICX-45-750 ICX (International), issued June 2000
4. Handling Incoming Calls
Do . . .
OR
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