Panasonic KX-FP207FX Operating Instructions Manual page 46

8. Help
8.3.3 Fax – sending
Problem
I cannot send documents.
I cannot send a fax overseas.
The other party complains
that letters on their received
document are distorted or not
clear.
The other party complains
that black lines, white lines or
smudges appear on their
received document.
Documents frequently
misfeed.
8.3.4 Fax – receiving
Problem
I cannot receive documents.
I cannot receive documents
automatically.
The display shows
"CONNECTING.....", but
faxes are not received.
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Cause & Solution
L The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 12) (KX-FP207 only).
L The other party's fax machine is busy or has run out of recording paper. Try
again.
L The other party's machine is not a fax machine. Check with the other party.
L The other party's fax machine failed to answer the fax automatically. Send
the fax manually (page 20).
L The memory is full of received documents and the quick scan (feature #34
on page 38) is ON. Turn this feature OFF, and send the fax again.
L Use the overseas transmission mode (feature #23 on page 37).
L Add two pauses at the end of the telephone number or dial manually.
L If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
L An extension telephone on the same line is occupying the line. Hang up the
extension telephone and try again.
L Try copying the document with this unit. If the copied image is clear, there
may be something wrong with the other party's machine.
L Adjust the scan contrast using feature #58 (page 39).
L The scanner glass or rollers are dirty with correction fluid, etc. Clean them
(page 52). Please do not insert a document before correction fluid has dried
completely.
L Clean the document feeder rollers, recording paper feeder and rubber flap
(page 52).
Cause & Solution
L The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 12) (KX-FP207 only).
L The ink film is empty. Replace the ink film with a new one (page 8).
L The receiving mode is set to TEL mode.
Change the receiving mode:
– KX-FP207: FAX ONLY mode (page 25) or TEL/FAX mode (page 25)
– KX-FP218: TAM/FAX mode (page 26), FAX ONLY mode (page 25) or
TEL/FAX mode (page 25)
L The time taken to answer the call is too long. Decrease the number of rings
in feature #06 (page 35) and #78 (page 40).
L The greeting message is too long. Record a shorter message (page 31).
L The receiving mode is set to FAX ONLY mode and the incoming call is not
a fax. Change the receiving mode:
– KX-FP207: TEL mode (page 24) or TEL/FAX mode (page 25)
– KX-FP218: TEL mode (page 24), TAM/FAX mode (page 26) or TEL/FAX
mode (page 25)