Great Britain & Ireland - Guarantee/Customer Service - AEG DE4003000 User Manual

12. GREAT BRITAIN & IRELAND - GUARANTEE/
GB IE
CUSTOMER SERVICE
12.1 Standard guarantee
conditions:
We, Electrolux, undertake that if within
12 months of the date of the purchase
this Electrolux appliance or any part
thereof is proved to be defective by rea-
son only of faulty workmanship or mate-
rials, we will, at our option repair or re-
place the same FREE OF CHARGE for la-
bour, materials or carriage on condition
that:
• Appliance has been correctly installed
and used only on the electricity supply
stated on the rating plate.
• Appliance has been used for normal
domestic purposes only, in accord-
ance with manufacturer's instructions.
• Appliance hasn't been serviced, main-
tained, repaired, taken apart or tam-
pered with by person not authorised
by us.
• Electrolux Service Force Centre must
undertake all service work under this
guarantee
• Any appliance or defective part re-
placed shall become the Company's
property.
• This guarantee is in addition to your
statutory and other legal rights.
A
C B
A) Cooker Point
B) Hob
C) Oven
It is good practice to :
– Fit an Earth Leakage Circuit
Breaker to your house wiring.
– Wire your appliance to the lat-
est IEE regulations.
Exclusions
• Damage, calls resulting from trans-
port, improper use, neglect, light
bulbs, removable parts of glass, plas-
tic.
• Costs for calls to put right appliance
which is improperly installed, calls to
appliances outside United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agree-
ments.
• Products of Electrolux manufacturer
that are not marketed by Electrolux
Service and Spare Parts.Please contact
your local Service Force Centre: 08445
616 616(Call will be routed to Service
Force Centre covering your postcode
area). For address of local Service Force
Centre and further information, please
visit: www.serviceforce.co.uk Before
calling out an engineer, please ensure
you have read the details under the
heading "What to do if... / Trouble-
shooting". When you contact the Service
Force Centre you will need to give the
following details: Your name, address
and postcode, your telephone number,
clear concise details of the fault, model
and serial number of the appliance
(found on the rating plate), the purchase
date. Please note a valid purchase re-
ceipt or guarantee documentation is re-
quired for in guarantee service calls.
ENGLISH
23