Amped Wireless R20000G User Manual page 74

R20000G
My Internet connection is unstable and drops intermittently.
a. Power off your computer, the High Power Router and your modem.
Power on your modem and wait 2 minutes.
Power on the High Power Router and wait 1 minute for the router to initialize.
Power on your computer and try again.
b. Check to see if other computers are also having this problem. If they are not, check to see if your
anti-virus software or firewall software is conflicting with your Internet connection. You may also try
temporarily disabling all firewalls or anti-virus software to see if that is what is causing the problem.
c. If you have a PPPoE or another Internet connection requiring login credentials, you may need to
adjust the reconnection or time out settings. Go to the IP Settings > Internet Connection (WAN) page
and configure your Internet connection to automatically reconnect.
d. If you are using Windows XP, check that your computer is using Service Pack 2 or greater. Windows
XP users with Service Pack 1 may experience intermittent wireless connections.
USER'S GUIDE
73