Troubleshooting Guide - Williams Sound Hearing Helper T800 Manual And User Manual

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rouBle hooTinG
Read through the manual and user guide carefully to verify
proper setup and installation of your system.
Transmitter frequency display (LCD) not lit.
Make sure the AC power adapter is plugged into the transmitter.
•
Make sure the electrical outlet is on.
•
No sound through receivers.
If some of the receivers work, but others don't, check for bad
•
batteries or earphones on the receivers that aren't working.
Verify that the receiver frequency matches the transmitter fre-
•
quency. See "Select the Frequency" section.
If none of the receivers work, check to see if the power is con-
•
nected to the transmitter and the frequency display on the front
of the transmitter is illuminated.
Check to see if the transmitter is connected properly to the
•
sound system.
Turn the screwdriver-adjust "Gain Control" on the back of the
•
T800 transmitter clockwise to increase the audio level.
If you are not using an input signal from a sound system, make
•
sure the Williams Sound microphone is plugged into the "Mic
Input" jack on the rear of the T800 transmitter.
Make sure the antenna is installed and connected properly.
•
Insufficient range, good reception near transmitter, poor at a
distance
˛• Check to see if the antenna was installed correctly. If not, cor-
rect or replace the antenna. The signal should be clearly audible
at least 100 ft. with line of site to transmitter.
˛• Check to make sure no other transmitters (or other devices) are
transmitting on the same frequency (channel).
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