Seiko IP-4500 MKII User Manual

Color inkjet printer

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User's Guide

Color Inkjet Printer

IP-4500

IP-4500 MK

IP-4010

IP-4010 MK

Read this User's Guide to use the printer safely and

properly. Keep this manual in a place where you

can quickly access it at any time.

Seiko I Infotech Inc.

(Basic Operations)

Table of Contents

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Page 1 (Basic Operations) Color Inkjet Printer IP-4500 IP-4500 MK IP-4010 IP-4010 MK Read this User's Guide to use the printer safely and properly. Keep this manual in a place where you can quickly access it at any time. Seiko I Infotech Inc.
Page 2 Copyright © 2000, 2001, 2002 by Seiko I Infotech Inc. All rights reserved Seiko I Infotech Inc. reserves the right to make changes without notice to the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical, arithmetic, or listing errors.
Page 3 IP-4500-01 (IP-4500) IP-4010-01 (IP-4010) IP-4500-03 (IP-4500MKII) IP-4010-03 (IP-4010MKII) The printer with a SCSI controller is supplied with the IP-4500/ IP-4500MKII, IP-4010/IP-4010MKII User's Guide (Basic Op- erations) (this manual). The printer with a network controller is supplied with two manu- als:...
Page 4 This manual, the IP-4500/IP-4500MKII, IP-4010/IP-4010MKII User's Guide (Basic Operations), describes the features of the printer, names of components, information to be known before use, and basic operations, such as how to turn the power on and off and set paper and ink.
Page 5: Deliverables
• IP-4500-00 (54" printer, SCSI controller incorporated (raster data interface)) • IP-4500-01 (54" printer, network controller incorporated (HPGL interface)) • IP-4500-02 (High speed print 54" printer, SCSI controller incorporated (raster data interface)) • IP-4500-03 (High speed print 54" printer, network controller incorporated (HPGL interface)) •...
Page 6 Accessories Scroller Roll paper <IP-4500: 54",1> <IP-4500: 54",1> <IP-4010: 36",1> <IP-4010: 36",1> SCSI cable Power cable <1> <1> (Supplied with SCSI controller) Ink kit 6 colors IP-838 Software set (Y, M, C, Bk, Lc, Lm) (Supplied with network controller) <1>...
Page 7 Options Winder Paper bucket <IP-4500: IP-240, 1 set> <IP-4500: IP-230, 1 set> <IP-4010: IP-241, 1 set> <IP-4010: IP-231, 1 set> - Winder unit - Roll cover - Scroller - Document pocket - Paper tube - Paper bucket - Document pocket...
Page 8: Safety Precautions
Safety Precautions The following symbols are used in this manual to ensure the proper use of the plotter and to prevent the plotter from being damaged. Follow the instructions marked with the symbol. Severe personal injury or death Failure to follow the guidelines marked with WARNING this symbol could result in severe personal injury or death.
Page 9: Sicherheitsvorkehrungen
Sicherheitsvorkehrungen Die folgenden Symbole erscheinen in diesem Handbuch, um den ordnungsgemäßen Gebrauch des Plotters sicherzustellen und den Plotter vor Beschädigung zu schützen. Bitte beachten Sie die mit dem Symbol gekennzeichneten Anweisungen. Schwere Körperverletzung oder Lebensgefahr Nichtbeachtung der mit diesem Symbol Warnung gekennzeichneten Vorschriften kann zu schwerer Körperverletzung und Lebensgefahr...
Page 10 WARNING Use the power supply voltage specified on the nameplate. DO NOT plug several devices into one electrical outlet as this might result in fire or electric shock. Make sure the printer is well grounded. If it is not grounded, a short circuit may cause fire or electrical shock.
Page 11 Warnung Benutzen Sie eine Stromquelle mit der auf dem Geräteschild angegebenen Spannung. Der Anschluß von mehreren Geräten an dieselbe Stromquelle kann zu Kurzschluß führen. Sorgen Sie dafür, daß der Printer ordentlich geerdet ist. Wenn er nicht geerdet ist, kann ein Kurzschluß Feuer oder Stromschlag verursachen. Der Printer darf nicht zerlegt oder umgebaut werden! Führen Sie Reparaturen nicht selbst durch! Dies könnte zu Feuer, Stromschlag oder anderen Unfällen führen.
Page 12 WARNING Power OFF the printer and unplug the power cable from the power out- let in any of the following cases: • When putting your hands inside the printer. • Smoke, strange noise or smells erupt from the printer. • A piece of metal or any liquid touches the internal parts or slot of the printer.
Page 13 Warnung In jedem der folgenden Fälle muß der Printer sofort ausgeschaltet und von der Stromquelle getrennt werden: • Wenn Sie mit den Händen in das Gerät fassen. • Wenn Rauch, ungewöhnliche Geräusche oder Gerüche von dem Printer ausgehen. • Wenn Metallteile oder irgendwelche Flüssigkeiten mit dem Inneren des Printers in Berührung kommen.
Page 14 CAUTION Handle the paper rolls with care because they are very heavy. If you drop them, it could lead to personal injury. Hold the electric cable by the plug when connecting and disconnecting it. Failing to do so may cause the cable to fray or break which could lead to electric shock and/or fire.
Page 15 Vorsicht Die Papierrollen sind sehr schwer, sie müssen vorsichtig gehandhabt werden. Fallenlassen kann zu Verletzungen führen. Halten Sie das Stromkabel am Stecker fest, wenn sie es ein- und ausstecken, sonst könnte es brechen oder beschädigt werden, was zu Stromschlag und/oder Feuer führen kann. Wenn die Abfalltintenflasche eingesetzt oder entfernt wird, halten Sie sie mit beiden Händen mit der Öffnung nach oben weisend.
Page 16: Handling Precautions
Handling Precautions Precautions Regarding the Power Supply 1. Install the printer near an easily accessible electrical outlet. 2. Do not provide power to the printer through the same power line as for noise-generating devices, such as a motor. 3. The power supply voltage must be 100 VAC. 4.
Page 17 Precautions Regarding Consumables 1. Always use the recommended consumables (paper, ink, etc.). Failure to follow this instruction may cause poor print quality or a breakdown. 2. Do not use ink past the date of expiration as this may cause a breakdown.
Page 18: Manual Legend (Notational Rules)
Manual legend (Notational rules) This manual uses the notational rules for marks, keys, LCD, and LEDs: Marks WARNING Boxes marked with a "WARNING" describe points of caution for avoiding serious bodily harm. Warnung Textkästen mit der Bezeichnung "Warnung" weisen auf wichtige Sicherheitsvorschriften zur Vermeidung von schweren Verletzungen hin.
Page 19 Notation of Keys/LCD/LEDs Example 1: Keys and messages shown on the LCD in the description This represents a key This represents the LCD display on the operation panel. on the operation panel. Press to put the SETUP PAPER XXXX printer offline. Press to select RESET...
Page 20 Example 3: LCD state transitions and key operations in the description SETUP INITIALIZING PAPER XXXX WAIT A MOMENT A key on the operation panel. RESET FEED PRINT READY CLEANING ROLL : 54" (COATED) This shows that the LCD screen This indicates that the LCD screen changes to another when the operator changes to another automatically without presses a key.
Page 21: Table Of Contents
TABLE OF CONTENTS Introduction Deliverables ..................i Safety Precautions................iv Sicherheitsvorkehrungen ..............v Handling Precautions ................xii Manual legend (Notational rules)............xiv Section 1 Getting Started (Basic knowledge) Features...................1-2 Operating Conditions ...............1-4 Installation Space ..............1-4 Environmental Conditions ........... 1-5 Consumables ...................1-7 Paper ...................1-7 ..................1-10 Waste Ink Bottle ..............1-12 Cutter .................1-13 Scroller ................1-13...
Page 22 Section 2 Basic Operations Connecting with Computer ..............2-2 SCSI Controller..............2-2 Network Controller............... 2-5 Turning the Power On/Off..............2-7 Turning the Power On ............2-8 Turning the Power Off ............2-11 Replacing the Paper Roll ............... 2-12 Installing Paper Roll on the Scroller and Removing it from the Scroller 2-12 Installing Paper Roll in the Printer and Removing it from the Printer 2-13 Replacing Paper Roll with Another........
Page 23 Section 3 Menu Operations (SCSI Controller) Basic Menu Operation ..............3-2 Menu Hierarchical Structure ..........3-2 Menu Tree ................3-3 Basic Operations and Keys ..........3-7 Operation Procedure for Choice Input, Value Input, Execution, and Character Input........... 3-8 Menu Operations ................3-14 INK Menu................3-14 PAPER Menu ..............3-15 SETUP Menu ..............3-16...
Page 24 Section 4 Troubleshooting Troubleshooting ................4-2 Clearing Paper Jam .................4-3 When an Error Message Appears ........... 4-4 Service Call Errors............... 4-4 Communication Errors............4-7 PDL Warning (Network controller only) ......4-8 Operator Call Errors ............4-11 When the Printer Fails to Work Correctly ........4-15 When a Print Error Occurs.............
Page 25: Section 1 Getting Started (Basic Knowledge)
Section 1 Getting Started (Basic knowledge) This section provides necessary information to operate the printer. Familiarize yourself with the basics of the printer be- fore reading Section 2 and later. Contents of this section Features Operating Conditions Installation Space Environmental Conditions Consumables Paper Waste Ink Bottle...
Page 26: Features
Features 1. High-Speed Output with Newly Developed Wide Piezo Heads An A0-size full-color drawing can be printed in approx. four minutes at 720 dpi by adopting newly developed wide piezo heads. The printer provides high productivity. 2. High Weather Resistance with Oil-based Pigment Ink Oil-based pigment ink is used to provide high water and light resistance.
Page 27 Features 6. Excellent Driver Environment A Windows driver is provided as standard. Large data can be transferred without any stress. In addition, high-performance RIP is provided to output PostScript data via RIP. The Ethernet model supports high-capacity hard disks and remote control tools. Data can be stored on a hard disk, so it can be reprinted without retransmitting it.
Page 28: Operating Conditions
Operating Conditions This section describes the operating conditions for the printer. Installation Space There must be a sufficient space around the printer for the replace- ment of frequently used parts, for the output of drawings, and for ventilation. In addition, the maintenance space, shown below, is required to repair the printer or replace components.
Page 29: Environmental Conditions
Operating Conditions Environmental Conditions Operating Temperature and Humidity Levels The printer should be used within the temperature and humidity levels shown below. 80%RH 70%RH 60%RH 30°C, 80%RH 35°C (50%RH) 30%RH 35°C 15°C [°C] Temperature : Print quality is guaranteed. : Plotting can be performed. (The temperature and hu- midity levels are restricted.) - To obtain better print quality, use the plotter within temperatures of HINT...
Page 30 Places where the printer must not be installed Do not install the printer in the following places: - Places exposed to direct sunlight - Places subject to vibration - Places with excessive dust - Places subject to extreme changes in temperature or humidity - Places near an air conditioner or a heater - Places where the printer may get wet - Places subject to direct air circulation from vents...
Page 31: Consumables
Consumables Paper Available Paper Types Use the Seiko-recommended paper shown below. ( " t i l ( " ( " t i l ( " " 6 t i l " 6 e t i ( " " 4 e t i ( "...
Page 32 Precautions for storing paper - Avoid direct sun light and water regardless of before and after opening the package. Put paper in envelope to prevent dust and store paper in a dry, cool and dark place. - Avoid rapid change of temperature and humidity and store pa- per with no condensing.
Page 33 Precautions for handling prints. - Do not touch the print surface before drying up the ink. Hold margins of the paper for handling. Especially use care before 24hours after printing. - Rubbing print surface causes color fading or color transfer. Do not pile print surface to prevent color transfer.
Page 34: Ink
Ink types Use the Seiko-recommended ink cartridges listed below. y t i NOTE - Failure to use the recommended ink cartridge may lead to a deterioration of the print quality or a printer malfunction. - The valid period of the ink is 18 months after the manufac- ture date.
Page 35 Consumables WARNING - Never put the waste ink bottle near open flames. Failure to follow this warning might result in fire. CAUTION - Avoid ink ingestion or splashes on skin or in eyes. Failure to do so may cause difficulty in breathing or damage to sensi- tive eye tissue.
Page 36: Waste Ink Bottle
Waste Ink Bottle Use the Seiko-recommended waste ink bottle listed below. i a t . r e CAUTION - Never put the waste ink bottle near open flames. Failure to follow this warning might result in fire. WARNING - Do not attempt to disassemble a waste ink bottle.
Page 37: Cutter
- When the waste ink bottle is installed or removed, hold it with both hands with its mouth facing up. If not, waste ink may spill from the bottle. Cutter Use the Seiko-specified replacement cutter blade. CAUTION - Take care not to cut your fingers when replacing blades. Scroller Use the Seiko-specified replacement scroller.
Page 38: External Views, Part Names, And Functions
External Views, Part Names, and Functions This section shows the external views of the printer, the names of parts of the printer and describes their functions. Front Ink cartridge Roll paper Waste ink bottle Release Lock (1) Operation panel The lamps and LCD, which indicate the printer status, and keys for setting functions are located on the operation panel.
Page 39: Rear
External Views, Part Names, and Functions Rear Rear (19) (12) (11) (14) (15) (18) (16) (17) (13) (10) SCSI controller Network controller (10) Power receptacle (11) Circuit breaker (12) Rear cover (13) SCSI connector (14) ID switch (SCSI controller) (15) Terminator switch (16) Ethernet connector (17) Centronics connector (Network controller)
Page 40: Winder (Ip-240, Ip-241) (Option)
Winder (IP-240, IP-241) Å(Option) An optional winder that winds a drawing discharged from the de- livery slot of the printer is available. Roll cover Document pocket Winder scroller + Paper core Winder Bucket (IP-230, IP-231) Å(Option) The optional bucket is available to receive the drawings output through the lower paper delivery slot.
Page 41: Operation Panel
External Views, Part Names, and Functions Operation Panel Keys, LEDs, and the LCD are laid out on the operation panel as follows. It has a buzzer to alert errors or invalid key operations. (4) LCD Shows the printer status and menus. (3) Power switch (2) Keys Turns the printer ON...
Page 42 Functions of LCD, LEDs and keys o i t i t p . e t r e t i r t . t n . t u ) . t ) . t . t e . t e l l o ) .
Page 43: Lcd Messages And Printer State
LCD Messages and Printer State This section explains the messages shown on the LCD and outlines menu operations. Messages on the LCD (1) Initialization display The printer is being initialized. - Network controller - SCSI controller Booting INITIALIZING WAIT A MOMENT (When the printer is installed for the first time, it prompts an IP address.
Page 44 (3) Online state (data analysis mode) display The printer is analyzing data received from the computer. - Network controller - SCSI controller PROCESSING *S001 X01 2_HPGL J001 Status display * Data processing information (flashing) S001 : Number of jobs to be processed This state is not present.
Page 45 LCD Messages and Printer State (5) Online state (print dry mode) display The printer is drying paper after printing. - Network controller - SCSI controller DRYING S001 DRYING X02 2_HPGL J002 ROLL : 54” (COATED) *: The print dry state is displayed after printing only if the print dry time has been set (see SCSI controller on Section 3, Menu Operation and the User's Guide (Function Settings).
Page 46 (7) Online state (nest mode) display The printer is in the nesting wait state. - Network controller - SCSI controller NESTING S000 nnnn sec This state is not present. Nesting wait state When the key is pressed in the nesting wait state, nesting can be stopped and printing can be performed.
Page 47 LCD Messages and Printer State (10) Online state (power save mode) display The printer is saving power. - Network controller - SCSI controller POWER SAVING S000 ROLL : 54” (COATED) When the printer is kept online for a certain time, it enters power save mode. (11) Online state (print information mode) display Print information is displayed.
Page 48 (12) Offline (menu mode) display Menus can be operated in offline mode. - Network controller - SCSI controller - Idling SETUP SETUP PAPER PAPER RESET FEED RESET FEED CLEANING CLEANING FUNC SYSTEM FUNC SYSTEM ADJUST ADJUST PROTO - Printing, nesting SETUP PAPER RESET...
Page 49 LCD Messages and Printer State (13) Shutdown state display The printer is shutting down. - Network controller - SCSI controller SHUTDOWN SHUTDOWN WAIT A MOMENT WAIT A MOMENT 1-25...
Page 50: Section 2 Basic Operations
Section 2 Basic Operations Contents of this section Connecting with Computer SCSI Controller Network Controller Turning the Power On/Off Turning the Power On Turning the Power Off Replacing the Paper Roll Installing Paper Roll on the Scroller and Removing it from the Scroller Installing Paper Roll in the Printer and Removing it from the Printer Replacing Paper Roll with Another Replacing Empty Paper Roll...
Page 51: Connecting With Computer
Connecting with Computer The method of connecting the printer with a computer depends on the type of controller built in the printer. This section describes each of the connection methods. If the printer has a network controller, the IP address and parameter settings for each port are requited after cable connection.
Page 52: The Printer
Connecting with Computer Connect a SCSI cable to a SCSI connector on the rear of the printer. (It can be connected to any one of two SCSI connectors.) NOTE Use a dedicated SCSI cable (68-68-pin, 6 m). If using a cable except the specified one, the printer can not satisfy FCC and CE regulations.
Page 53 Set the terminator on the rear of the printer to ON or OFF. Terminator switch The printer has the SCSI terminator ON/OFF function. If the external terminator is not used and the printer is a terminating device in the SCSI chain (only one SCSI connector is connected), set the terminator switch to ON.
Page 54: Network Controller
Connecting with Computer Network Controller System configuration (connection example) The following connection is possible. Port 10 Port 3 Port 2 Port 1 Ethernet interface Centronics interface NOTE - The Ethernet interface has up to 10 ports.
Page 55 Connection procedure Connect the cable as follows: Turn the printer and computers OFF. Connect the cable to the Ethernet (10base-T/100base- TX) connector or Centronics (IEEE 1284) connector. Ethernet connector Centronics (IEEE 1284) connector For information on parameter (IP address, etc.) settings, see the separate "User's Guide (Function Settings)."...
Page 56: Turning The Power On/Off
Turning the Power On/Off The printer has two power switches : circuit breaker (primary switch) and power ON/OFF switch (secondary switch). Circuit breaker Power ON/OFF switch Printer rear Printer front (operation panel) The printer turns ON by turning the breaker ON. Afterward, turn the printer ON/OFF by the ON/OFF switch on the operation panel.
Page 57: Turning The Power On
Turning the Power On Turn OFF the circuit breaker on the rear of the printer, and plug one end of the supplied power cable into the socket of the printer. Insert the other power plug of the cable into an electrical outlet. Circuit breaker (OFF) Power cable Power socket...
Page 58 Turning the Power On/Off Turn ON the power ON/OFF switch on the operation panel. Power ON/OFF switch When the switch is turned ON, a power-on self-diagnostic test is performed and the following message appears on the LCD on the operation panel. NOTE - When the circuit breaker on the rear of the printer is turned ON, the printer is turned ON and power-on self-diagnosis...
Page 59 - SCSI controller - Network controller Booting INITIALIZING WAIT A MOMENT When the power is turned ON for the first time after purchasing the INITIALIZING printer, a guidance message is displayed to prompt you to set an WAIT A MOMENT IP address.
Page 60: Turning The Power Off
Turning the Power On/Off Turning the Power Off Turn OFF the power ON/OFF switch on the operation panel. - SCSI controller and Network controller SHUTDOWN WAIT A MOMENT The above message is displayed on the LCD to indicate that a shutdown process is in progress.
Page 61: Replacing The Paper Roll
Replacing the Paper Roll This section describes how to install a paper roll on the scroller, remove it from the scroller, install a paper roll on the printer, and remove it from the printer. A paper roll is replaced in three cases: - If a paper roll is replaced with another - If it is replaced when it runs out - If it is replaced when it jams...
Page 62: Installing Paper Roll In The Printer And Removing It From The Printer
Replacing the Paper Roll Close the left flange tightly. Left flange Installing Paper Roll in the Printer and Removing it from the Printer Lift the lever. Remove the paper. Paper roll Cut sheet Install new paper on the printer. Paper roll Cut sheet Pay attention to the right and left flanges.
Page 63 Check whether the paper edge is straight. If not, cut it straight with a cutter and so on. Paper roll Guide line Cutter Paper roll Feed the paper until a buzzer sounds from the paper feeder. Feed the paper until an edge of the paper goes out 200 mm or more from the paper outlet.
Page 64: Select A Paper Type
Replacing the Paper Roll Push down the lever. Perform operations according to the guidance message shown on the LCD. Select either paper roll or cut sheet. SELECT PAPER SELECT PAPER ROLL/SHEET : SHEET ROLL/SHEET : ROLL Select ROLL PAPER or CUT SHEET with key.
Page 65 (Custom Paper selection and entry) NOTE <SCSI Controller> The "custom paper selection and entry" is supported after version 2.00 of the engine-SCSI firmware. This function is not supported at version 1.xx of the engine-SCSI firmware. <Network Controller> The "custom paper selection and entry" is supported at combination of engine-SCSI firmware version 2.00 or later and network controller firmware version 03A or later.
Page 66 Replacing the Paper Roll The paper will be set automatically. PREPARING PAPER WAIT A MOMENT - If it is ended normally, return to offline or online state. - If abnormal end occurs, go back to step 1. 2-17...
Page 67: Replacing Paper Roll With Another
Replacing Paper Roll with Another Put the printer offline. (Press the key.) PAPER Press the key and press the key. LIFT LEVER Replace the paper according to the Installing Paper Roll on the Printer and Removing it from The Printer. Replacing Empty Paper Roll A message appears on the LCD.
Page 68: Replacing Ink Cartridges
Replacing Ink Cartridges This section describes how to replace an ink cartridge. Ink cartridges should be replaced in two cases: - If ink has run out - If an ink cartridge is not installed The ink cartridge replacement procedure in each case is explained below.
Page 69 Insert a new ink cartridge into the printer. Ink cover New ink cartridge Close the ink cover. Ink cover Ink is sucked from the ink cartridge. CLEANING XX: Figure will be increased WAIT A MOMENT in approximately 5 second. - If it is ended normally, return to offline or online state. - If abnormal end occurs, go back to step 1.
Page 70: Replacing Empty Ink Cartridge
Replacing Ink Cartridges Replacing Empty Ink Cartridge A guidance message appears. OPEN L INKCOVER CHANGE XX INK XX: Ink name Bk: BLACK Lc: LIGHT CYAN Lm: LIGHT MAGENTA OPEN R INKCOVER CHANGE XX INK XX: Ink name CYAN MAGENTA YELLOW Replace the ink cartridge according to the Ink Cartridge Replacement Procedure.
Page 71: If An Ink Cartridge Is Not Installed
If an Ink Cartridge Is Not Installed A guidance message appears. OPEN L INKCOVER SET XX INK XX: Ink name Bk: BLACK Lc: LIGHT CYAN Lm: LIGHT MAGENTA OPEN R INKCOVER SET XX INK XX: Ink name CYAN MAGENTA YELLOW Replace the ink cartridge according to the Ink Cartridge Replacement Procedure.
Page 72: Replacing The Waste Ink Bottle
Replacing the Waste Ink Bottle This section describes how to replace a waste ink bottle. The waste ink bottle should be replaced in two cases: - If the waste ink bottle is full - If the waste ink bottle is not installed The waste ink bottle replacement procedures for these cases are presented below.
Page 73 Prepare a new waste ink bottle. rubber inlet holes (Holes should be arranged longitudinally.) NOTE Make sure that three holes of the rubber inlet of the waste ink bottle are arranged longitudinally. (See the figure.) Shake a new waste ink bottle to uniform inner coagulant before instalation.
Page 74 Replacing the Waste Ink Bottle Attack the waste ink bottle cover. waste ink bottle cover NOTE If the waste ink bottle cover can not be closed, the waste ink bottle in not inserted in the specified position, insert it again. •...
Page 75: If The Waste Ink Bottle Is Full
If the Waste Ink Bottle Is Full A guidance message appears on the LCD. WASTE INK FULL CHANGE BOTTLE Replace the waste ink bottle according to the Waste Ink Bottle Replacement Procedure. If the Waste Ink Bottle Is Not Installed A guidance message appears on the LCD.
Page 76: Replacing The Cutter
Replacing the Cutter Replace the cutter when it does not cut well. This section explains how to replace the cutter. Put the printer offline. (Press the key.) SETUP PAPER Press the key twice to display the FUNC menu. FUNC SETUP RESET FEED ADJUST...
Page 77 After the carriage moves, it starts cutter replacement. OPEN REAR COVER CHANGE CUTTER Open the rear cover. Rear cover CLOSE REAR COVER Carriage The abobe message appears, but close the rear coner after step 11. Loosen the screw holding the cutter fitting with fingers, and lift it off.
Page 78 Replacing the Cutter Insert a new cutter into the slot where the old cutter existed, and fix the cutter holder lever. Cutter Cutter holder lever Install the cutter fitting from above, turn the screw with fingers to secure the cutter. Close the rear cover.
Page 79: Head Cleaning "Cleaning
Head Cleaning "CLEANING" Put the printer offline. (Press the key.) SETUP PAPER Press the key to display the CLEANING menu. SETUP PAPER RESET FEED CLEANING Press the key to start head cleaning. # CLEANING > Press the key. # CLEANING * OK? 2-30...
Page 80 Head Cleaning "CLEANING" Press the key again. CLEANING WAIT A MOMENT XX : Figure will be increased in approximately 5 second. NOTE - The cleaning takes several minutes. When the cleaning is complete, the screen of step 3 returns automatically. # CLEANING >...
Page 81: Paper Feed "Feed
Paper Feed "FEED" This feature is used to feed paper manually after printing. (It is valid when the CUTTER in DRAWING PARAM is "OFF".) Put the printer offline. (Press the key.) SETUP PAPER Press the key to display the FEED menu. RESET FEED CLEANING...
Page 82: Paper Cutting "Cut
Paper Cutting "CUT" This feature is used to cut paper manually after printing. (It is valid when the CUTTER in DRAWING PARAM is set to "OFF".) Put the printer offline. (Press the key.) SETUP PAPER Press the key to display the CUT menu. RESET FEED CLEANING...
Page 83: Installing Paper On Winder (Option)
Installing Paper on Winder (Option) A paper winder unit is available as an option. It winds roll paper for storage without cutting it. Use the paper winder unit as follows: Insert the winding scroller into the paper tube. NOTE Use a paper tube which has same paper width as paper feed side’s one.
Page 84 Installing Paper on Winder (Option) Tape the edge of the paper on the scroller paper tube at three places: both sides and center. Tape Scroller paper tube NOTE - Pay attention to the direction of attaching tape on the wind- ing side.
Page 85 NOTE - Slacken the paper so that it passes inside the winding sensor. - If the scroller is installed on the winding unit, paper is not cut. If the winder is not used, shift the scroller from the winder unit. If the winder is used If the winder is not used when paper roll for the winder closes to diameter of the...
Page 86: Daily Care
Daily Care Turn OFF the printer power switch before cleaning. Cleaning outer case If the outer case of printer was stained, wipe up stain with soft cloth soaked in water or water downed neutral detergent and wringed well. NOTE Do not use volatile solvent such as thinner or benzine to prevent fade or detoriation of printing.
Page 87 Cleaning platen When glue adheres to platen or ink drops on the platen, clean the platen with the following procedure: Open the rear cover, put a soft cloth on ink stained with the platen to infiltrate ink into the soft cloth. Infiltrate ink into the soft cloth with care not to spread it.
Page 88 Daily Care If ink gets into vacuum holes on the platen, sop up ink clung to the holes with a mini-cotton swab of goods on the market, then sop up again with a mini-cotton swab moisten alcohol. Use a mini-cotton swab of which diameter is 3 mm level. Platen mini-cotton swab 2-39...
Page 89 Cleaning paper cut waste under the carriage Clean the paper cut waste under the carriage with the following procedures: Move the carriage to the center with step 1 to 6 of the replacing the cutter. Open the rear cover. Wipe up paper cut waste under the carriage with wipe stickes (consumables) .
Page 90 Daily Care NOTE Do not use other than the specified wipe sticks. Do not damage head surface in depth under the carriage by stuffing wipe stick forcibly. Do not use the wipe sticks used before to avoid stain of the platen. If the platen is stained, clean the platen refer to “Cleaning the platen”.
Page 91: Section 3 Menu Operations (Scsi Controller)
Section 3 Menu Operations (SCSI controller) This section outlines the user menu structure and operations. It applies to the SCSI controller only. For information on net- work controller operations , see the User's Guide (Function Settings). Contents of this section Basic Menu Operation Menu Hierarchical Structure Menu Tree...
Page 92: Basic Menu Operation
Basic Menu Operation When the key is pressed in online idle mode, the printer is put offline, a menu group appears on the LCD, and menu opera- tions can be performed. SETUP PAPER RESET FEED CLEANING FUNC SYSTEM ADJUST Menu Hierarchical Structure The menu has the following hierarchical structure: <Menu group>...
Page 93: Menu Tree
Basic Menu Operation Menu Tree - SCSI controller SETUP XX INK REST: XXX% Execution form (Display) PAPER DATE : XX/XX/XX INK menu Enter a choice. DRY MODE - NONE - AUTO - MANUAL SETUP menu DRY TIME : XXXsec Enter a value. Enter a choice.
Page 94 FUNC SYSTEM CUTTER CHANGE Execution form ADJUST FUNCTION menu MENU PRINT Execution form ERROR LOG Execution form SCSI TRACE Execution form...
Page 95 Basic Menu Operation Enter a choice. ADJUST PATTERN - NOZZLE ADJ. - PAPER FEED ADJ. ADJUST menu - HEAD POS. ADJ. Enter a choice. FEED PATTERN (*4) - ROUGH1 - ROUGH2 - DETAIL PAPER FEED ADJ Enter a value. Enter a choice. (*3) HS ADJUST VALUE - NORMAL...
Page 96 (*2): Displays marked with "*2" are supported at engine-SCSI firmware version 3.00 or later. Those are not displayed at firmware version 2.xx or former. (*3): Displays marked with "*3" are supported at IP-4500 / 4010MKII engine-SCSI firmware version 5.00 or later. Those are not displayed at firmware version 4.xx or former.
Page 97: Basic Operations And Keys
Basic Menu Operation Basic Operations and Keys (1) To enable menu operations: - Menus can be operated in offline mode. - When the printer enters offline mode, a menu group screen is displayed. (2) Menu group selection: - Select a menu group directly with keys.
Page 98: Operation Procedure For Choice Input, Value Input, Execution, And Character Input
Operation Procedure for Choice Input, Value Input, Execution, and Character Input If a choice is input for a parameter: An example of PAPER DRY MODE of the SETUP menu is given below. (1) Select a menu group with keys. Select SETUP menu with key.
Page 99 Basic Menu Operation If a value is input for a parameter: The PAPER FEED ADJ menu of the ADJUST menu is given as an example. (1) Select a menu group with keys. Select menu with key. FUNC SYSTEM ADJUST (2) Select a sub-menu of the ADJUST menu with keys.
Page 100 If a parameter is executed: Case 1: To print The MENU PRINT menu of the FUNC menu is given as an ex- ample. (1) Select a menu group with keys. Select FUNC menu with key. FUNC SYSTEM ADJUST (2) Select a sub-menu of the FUNC menu with keys.
Page 101 Basic Menu Operation Case 2: To display only The SCSI ID menu of the SYSTEM menu is given as an example. (1) Select a menu group with keys. Select SYSTEM menu with key. FUNC SYSTEM ADJUST (2) Select a sub-menu of the SYSTEM menu with keys.
Page 102 If a value is character input for a parameter: An example of C_PAPER NAME of the ADJUST menu is given below. Select a menu group with keys. Select ADJUST menu with key. FUNC SYSTEM ADJUST Select a sub-menu of the ADJUST menu with keys.
Page 103 Basic Menu Operation Press key to determine the parameter. # C_PAPER NAME >02 : CYPE02 <Character List> Character Character code group Symbols space, !, • • • • Backward Numerals 0 to 9 key) Alphabet • Capital letter A toZ Alphabet •...
Page 104: Menu Operations
Menu Operations INK Menu This menu is used to display information on ink or replace ink. When the key is pressed, information on each color ink is displayed at three-second intervals. XX INK REST : XXX% * xx: Color name, such as Bk, DATE : XX/XX/XX Lc, Lm, C, M, and Y.
Page 105: Paper Menu
Menu Operations PAPER Menu This menu is used to display information on media or replace pa- per. When the key is pressed, information on media is dis- played at three-second intervals. <Paper roll> X: Paper type ROLL : XXX Y: Regular size (A0, A1, ...) DRY TIME : XXX sec <Cut sheet>...
Page 106: Setup Menu
SETUP Menu This menu is used to set up parameters for drawings. When the key is pressed, parameters can be set. Any changed parameters are saved automatically after the setup operation. (1) Paper dry mode setting (DRY MODE) [Initial value: AUTO] Set dry time.
Page 107 Menu Operations At powering the printer off sequence, the printer is turned OFF after the edge of the paper roll is automatically fed to the front of the rear cover. (When using the winder, the printer turns off with no action.) The paper fed to the front of the rear cover is automatically cut at the first print of the next powering the printer on.
Page 108: Reset Menu
RESET Menu This menu is used to reset the printer. When the key is pressed, the reset function is executed. An initializing message appears on the LCD. INITIALIZING WAIT A MOMENT After resetting, the printer goes online. CLEANING Menu This menu is used to clean the head of the printer. When the key is pressed, a forced cleaning of the head starts.
Page 109: Cut Menu
Menu Operations CUT Menu This menu is used to cut paper manually after printing when CUT is set to OFF. Note that the following papers are not cut: - PVC film - Cloth NOTE According to a paper type, especially when using short paper, cut paper may not drop from the printer and an er- ror may occur.
Page 110: Func Menu
<Parameter (execution form)> None Press key during printing to stop the printing. (This function is effective after using IP-4500/4010 MKII engine- SCSI firmware version 5.00.) (3) Error log information print (ERROR LOG) Print error log information stored in the printer.
Page 111: Adjust Menu
<Adjustment procedure> See 3-34 page "ADJUST PATTERNS". NOTE - Menus marked with (*) are effective after using IP-4500 / 4010 MKII engine-SCSI firmware version 5.00. (2) Paper feed adjustment pattern (FEED PATTERN) Print a test pattern used for mechanical adjustment.
Page 112 - DETAIL : Prints a paper feed adjustment patten used for getting a final most accurate correction value. Press key during printing to stop the printing. <Adjustment procedure> See 3-35 page "2. FEED ADJ Pattern". (3) Paper feed adjustment correction value (PAPER FEED ADJ) Adjust the amount of paper feed according to the paper type.
Page 113 (Display "HS H-POS ADJ" and "HS I-POS ADJ" menus.) NOTE - "HS ADJUST VALUE" menu is effective after using IP-4500 / 4010MKII engine-SCSI firmware varsion 5.00. (5) Head position adjustment correction value (H-POS ADJ) [Lc, Lm, C, M, Y]...
Page 114 NOTE -"HS H-POS ADJ" menu is effective after using IP-4500 / 4010MKII engine-SCSI firmware version 5.00. (6) Ink position adjustment correction value (I-POS ADJ) [BK, Lc, Lm, C, M, Y] or (HS I-POS ADJ) [BK, Lc, Lm, C, M, Y] Adjust the ink position of each head at NORMAL or HS mode.
Page 115 Menu Operations (8) Custom paper name (C_PAPER NAME) [Initial value: TYPExx (xx: custom paper number)] Set a custom paper name selected. 6 digits characters (symbol) can be entered. <Parameter (Enter a character)> Enter a six-digit character. (9) Custom paper feed adjustment (C_FEED ADJ) [Initial value: 99.80%] Set a paper feed adjustment value for the custom paper selected.
Page 116 4hours : Set “AUTO” parameter in “EDGE CUT TIME” menu to 4 hours. MANUAL : Set “AUTO” parameter in “EDGE CUT TIME” menu to the value set in “C_EDGE CUT TIME” menu. (13) Custom paper edge cut time (C_EDGE CUT TIME) C_EDGE CUT TIME menu is displayed when MANUAL is se- lected in C_EDGE CUT MODE.
Page 117 SCSI firmware version 3.00 or IP-4500 / 4010MKII engine- SCSI firmware version 5.00. Those cannot be used before firmware version 2.xx. - The functions which are effective after IP-4500 / 4010MKII engine-SCSI firmware version 5.00 are specified in expla- nation.
Page 118 : Print with high speed 5-pass mode. - 8P HS* : Print with high speed 8-pass HS mode. NOTE - A menu marked with "*" is effective after using IP-4500 / 4010MKII engine-SCSI firmware version 5.00. (20) Print mode: Replacement for standard print mode...
Page 119 NOTE - A menu marked with "*" is effective after using IP-4500 / 4010MKII engine-SCSI firmware version 5.00. (21) Print mode: Replacement for high density print mode (HD PRINT) [Initial value: 8P] Select a replacement for high density print mode instead of high density 8-pass mode which is designated by the computer or the network controller.
Page 120 If use a paper with wrong parameters, you may cause mal- function or get unsatisfied print. The types of paper and those parameters listed in the fol- lowing table are registered in the IP-4500/4010 MKII en- gine-SCSI firmware version 5.20 or later. e t i...
Page 121 Menu Operations (1) The following parameters related to custom paper can be regis- tered from the operation panel. • C_PAPER SELECT • C_PAPER NAME • C_FEED ADJ • C_DRY TIME • C_SCAN TIME • C_EDGE CUT MODE • C_EDGE CUT TIME •...
Page 122 # C_PAPER SELECT >02 : TYPE02 NOTE - "#C_FEED ADJ" and "BASE=xxx.xx%" are displayed alternately on the LCD when using engine-SCSI firmware version 3.20 or later, or IP-4500/4010 MKII engine- SCSI firmware version 5.20 or later. BASE=099.82% # C_FEED ADJ >02 : 099.80%...
Page 123 Menu Operations (2) Setting a parameter related paper. (i.e.: custom paper feed adjust) Select C_FEED ADJ menu with keys. # C_FEED ADJ >02 : 099.80% Press key to change a parameter and modify it. # C_FEED ADJ * 02 : 099.80% Press key.
Page 124 ADJUST PATTERNS NOZZLE CHK/HS NOZZLE CHK pattern NOZZLE CHK pattern and HS NOZZLE CHK pattern are same pattern. Printing time of both patterns is different. <Pattern explanation> (1) In the left area of the pattern, 1 to 510 nozzles print about 4.5 mm length horizontal lines.
Page 125 Menu Operations FEED ADJ Pattern <Pattern explanation> Print the FEED ADJ pattern and put a paper feed correction value which makes a minimum banding on the print pattern. Using ÅgFEED PATTERN :ROUGH1/ROUGH2/DETAILÅh is rec- ommended to save adjustment time. (Target value) •...
Page 126 Print a paper feed adjustment pattern with a correction value, the current value minus 0.04%. Print a paper feed adjustment pattern with a correction value, the current value minus 0.02%. Print a paper feed adjustment pattern with the current value. Print a paper feed adjustment pattern with a correction value, the current value plus 0.02%.
Page 127 (4) If the current correction values cannot still adjust paper feed- ing correctly (even at five patterns), adjust the paper feeding with the following procedures: 1. Adjust the paper feeding with the following manner and print the FEED ADJ pattern again. When balck lines appear in side of (4) lines in (2) area, input +0.1 percentage.
Page 128 (3) Select a correction value so that white or black lines do not appear in side of (1) line in (2) area. 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4...
Page 129 (8) Print a “DETAIL” pattern. Print a paper feed adjustment pattern with a correction value, the currect value minus 0.04%. Print a paper feed adjustment pattern with a correction value, the currect value minus 0.02%. Print a paper feed adjustment pattern with a correction value, the currect value.
Page 130 3. H-POS ADJ/HS H-POS ADJ Pattern H-POS ADJ pattern and HS H-POS ADJ pattern are same pattern. Printing time of both patterns is different. <Pattern explanation> H POS ADJ Pattern INK POS ADJ Pattern 3-40...
Page 131 Menu Operations (1) The head adjustment pattern shown in the previous page is printed on the mounted paper for full width. (2) H POS ADJ Reference Reference color (Bk) Reference Color (Bk) Color (Bk) Color to be Color to be adjusted (Lc) Color to be adjusted (Y) adjusted (Lm) •...
Page 132 <How to decide a correction value> (1) Head position adjustment correction value • Observe the H POS ADJ pattern with a loupe and decide a cor- rection value to match the reference color (BK) and color to be adjusted. • A unit of correction value is 1/8 dot (720doi) and a range of correction is -256 to +255.
Page 133: System Menu
Menu Operations SYSTEM Menu This menu is used to set or display system parameters. When the key is pressed, system parameters can be set. If parameters are changed, they are saved automatically. (1) SCSI ID number display (SCSI ID) Display the SCSI ID number set with the rotary switch on the SCSI board.
Page 134 (4) Engine controller board version display (WEC VERSION) Display the version number of the Engine controller board (WEC). <Parameter (Execution form)> None # WEC VERSION x: Version number * Ver. : x. x (5) SCSI board version display (WIM VERSION) Display the version number of the SCSI board (WIM).
Page 135: Section 4 Troubleshooting
Section 4 Troubleshooting This section describes troubleshooting for the printer. If the prob- lem cannot be solved, contact your dealer or our service center. Contents of This Section Troubleshooting Clearing Paper Jams When an Error Message Appears Service Call Errors Communication Errors Data (PDL) Errors Operator Call Errors...
Page 136: Troubleshooting
Troubleshooting Before deciding that there is a serious problem with the printer check the following items. Items to check v i t i t c t e l l t c t e l . t e i t c i t c l t c i t c...
Page 137: Clearing Paper Jam
Clearing Paper Jam Clear paper jams as follows according to a guidance message dis- played on the LCD. A guidance message appears on the LCD. X: Types of paper jam LIFT LEVER & 1: Paper jam 1 OPEN REAR COVER 2: Paper jam 2 See “When an Error Message Appears”.
Page 138: When An Error Message Appears
When an Error Message Appears If the ERROR lamp lights, check the message shown on the LCD. There are four types of error messages. - Service call errors: Operator unrecoverable errors, such as H/W, S/W failure. Contact a service center. - Communication errors: Communication protocol errors.
Page 139 When an Error Message Appears <Engine error> ENGINE ERROR nnnn nnnn: Error code POWER OFF/ON Description : An unrecoverable error has occurred in the network controller section. (H/W failure) Measure : Contact your dealer or an SII service center. Report the error code shown on the LCD.
Page 140 (Network controller only) S SET THE S/N Description : Serial number is not set. Measure : Contact your dealer or an SII service center. Report the error code shown on the LCD. <PDL error> (Network controller only) E pd : n n n nnnn: Error code Description : An unrecoverable error has occurred.
Page 141: Communication Errors
When an Error Message Appears Communication Errors (SCSI controller) nnn: Error code PRINT READY 001: Parity error W SCSI ERROR nnn 002: Bus timeout error Description : The conditions or protocol for communication with the computer is incorrect. Measure : (1) Check the SCSI cable connection and terminator switch.
Page 142: Pdl Warning (Network Controller Only)
PDL Warning (Network controller only) W p d : n n n n nnnn: Error code (hexadecimal) Description : The data from the computer or the internal format for the plotter is incorrect. Measure : Take appropriate measures according to the error messages shown below.
Page 143 When an Error Message Appears PDL Warning Types and Corrective Measures (1/2) v i t e l l , 2 / . r e . r e , 2 / . t c , 2 / . r e i a t .
Page 144 PDL Error Types and Corrective Measures (2/2) . r e . r e . r e . r e . r e . r e . r e . r e . r e . r e . r e .
Page 145: Operator Call Errors
When an Error Message Appears Operator Call Errors The following errors can be corrected by the operator. (Ink cartridge) OPEN X INKCOVER X: L (left) /R (Right) YY: Y, M, C, Bk, Lc, Lm CHANGE YY INK Description : There is no ink. Measure : Take appropriate measure according to the message.
Page 146 (Waste ink bottle) WASTE INK FULL CHANGE BOTTLE Description : The waste ink bottle is full. Measure : Take appropriate measure according to the message. => Section 2 Basic Operations (Waste Ink Bottle Replacement) BOTTLE ISN’T SET SET BOTTLE Description : No waste ink bottle is installed. Measure : Take appropriate measure according to the message.
Page 147 When an Error Message Appears (Paper) When using paper roll (SCSI controller) LIFT LEVER SET PAPER When using paper roll (Network Controller) LIFT LEVER SET XXPAPER XX: Paper Size (54", A0, A1...) Description : Paper runs out. Measure : Set new paper. =>...
Page 148 SET PAPER PUSH DOWN LEVER Description : The lever is in up position. Measure : Set paper according to the message. (Others) CLOSE REAR COVER Description : The rear cover is open. Measure : Take appropriate measure according to the message. HEAD TEMP.
Page 149: When The Printer Fails To Work Correctly
When the Printer Fails to Work Correctly This section describes what to do when the printer fails to work correctly. Take the appropriate measure according to the symp- toms. Measures to Be Taken When the Printer Malfunctions v i t .
Page 150: When A Print Error Occurs
When a Print Error Occurs This section explains how to solve print quality problems. Take the appropriate measures according to the symptoms. Measures to Solve Print Quality Problems When a Print Error Occurs v i t e t t . a t i f i l a t l a t...
Page 151: When There Is An Abnormal Sound
When There Is an Abnormal Sound If an abnormal sound is heard, contact your dealer or an SII service center. 4-17...
Page 152: Appendix
Appendix This Appendix shows the basic specifications, components, and service centers. Contents of This Section Basic Specifications Printer Specifications Print Modes Options/Consumables Options Consumables...
Page 153: Basic Specifications
° . s s i t a ° l l a i t a IP-4500 only NOTE:The engine-SCSI firmware version which works on IP-4010/4050 is 1.00 through 4.xx. The engine-SCSI firmware version which works on IP-4010/4050MKII is 5.00 or later.
Page 154: Print Modes
Print Modes r i f . 5 . t a l . 3 . t a l . 5 . t a l . 3 . t a l . 3 . t a l . 5 . t a l .
Page 155: Option/Consumables
Option/Consumables Option Option y t i " 4 , r e , t e " 6 , r e , t e " 4 , t i , r e , t e " 6 , t i , r e , t e...
Page 156: Consumables
Consumables Consumables (Ink) y t i i r t i r t i r t i r t i r t i r t e l t — — — (Paper) ( " t i l ( " ( " t i l ( "...

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Ip-4010 mkii

Seiko IP-4500 MKII User Manual

Section 1 Getting Started (Basic Knowledge)

Section 2 Basic Operations

Section 3 Menu Operations (SCSI Controller)

Section 4 Troubleshooting

Appendix

Quick Links

Troubleshooting

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