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DVG-2016S
VOIP Gateway
User Manual
Version 1.0

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   Summary of Contents for D-Link DVG-2016S

  • Page 1: Voip Gateway

    DVG-2016S VOIP Gateway User Manual Version 1.0...

  • Page 3: Table Of Contents

    Contents 1. Introduction....................1 Product Overview ............................1 Product Features............................2 Hardware Description............................ 3 2. Installation and Applications ................4 Network Interface ............................4 Gateway Assigned with a Public IP Address..................4 Gateway in a NAT network ......................... 5 Telephone Interface Description........................6 Example for DVG2016S: ........................

  • Page 4

    3. Coding Principle ..................46 Instruction..............................46 Dialed Number Processing Flow......................... 46...

  • Page 5: Introduction

    1. Introduction Product Overview The stand-alone VoIP Gateway carries both voice and facsimile over the IP network. It supports SIP industry standard call control protocol to be compatible with free registration services or VoIP service providers’ systems. It works in two different modes: UA (User Agent) or Server. As a standard user agent, it is compatible to all well-known Soft Switches and SIP proxy servers.

  • Page 6: Product Features

    Product Features ● SIP (RFC 3261) compliant ● Optional server enables small businesses to build up private VoIP network (SIP model) ● QoS support guarantees voice bandwidth in a busy network ● Supports IP TOS (Type Of Service) ● T.30 (G III) / Real Time T.38 / Secured T.38 Fax Relay ●...

  • Page 7: Hardware Description

    Rear Panel NOTE: Do not connect Phone ports to each other. Also, do not connect any Phone ports directly to a PSTN line or internal PBX. If any of these are done, your DVG-2016S may be damaged. Restore to factory default: (IP address, User’s. Name and Password) (1) Pull off the power plug.

  • Page 8: Installation And Applications

    2. Installation and Applications Network Interface The network interface is divided into 3 basic modes as described below: Gateway can be assigned with a Public IP Address Gateway can be built under the existing NAT Gateway Assigned with a Public IP Address The gateway will have a Public IP address for Internet connection regardless of whether it is a static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup / ADSL).

  • Page 9: Gateway In A Nat Network

    Gateway in a NAT network The gateway uses a virtual IP address and the IP sharing function of other systems to connect to the Internet. Please avoid IP address 192.168.0.1-192.168.8.254 (You may need LAN IP address of IP sharing to change the settings of IP sharing or change SIP series Gateway LAN Port IP address) Gateway IP Settings Set as static IP address, and assign the LAN IP address of the IP...

  • Page 10: Telephone Interface Description

    Telephone Interface Description Example for DVG2016S: DVG2016S connecting directly to phone sets After connecting telephone sets to P1-P16, users can make direct calls, (P1-P16 are FXS interfaces). Each set acts as an independent extension line. Integrating the DVG2016S with PBX P1-P16 is FXS interfaces, and some of them can be connected to telephone sets for direct calls.

  • Page 11: Setting The Gateway Through Ivr

    3. Setting the Gateway through IVR VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means that the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor.

  • Page 12

    Instructions FXS Port: Connected to telephones. To enter IVR mode, enter “ * * password #” after hearing the dial tone. When you hear a second dial tone, the system is in IVR mode, enter the function code. (Please refer to the Advanced Settings on page 35 for these codes) Example: The factory default code is blank.

  • Page 13: Ivr Functions Table

    IVR Functions Table: Function Code Description Example 111/101 WAN Port IP address Set/Query Use in conjunction with function code 114, select 1 for a Static IP 112/102 WAN Port Subnet Mask Set/Query function. 113/103 WAN Port Default Gateway Set/Query 114/104 Current Network IP Access Set/Query (1: Static IP, 2.DHCP, 3.PPPoE) 115/105...

  • Page 14

    Function Code Description Example 215/205 Set/Query Gateway Telephone Number (Representative Number) 216/206 Set/Query the extension number of Line 1. 217/207 Restoring factory default IP address configuration A static IP address for WAN Port IP:192.168.1.2 Mask:255.255.255.0 Gateway:192.168.1.254 Restoring factory default settings Save settings Setting IVR and the language used on the Web GUI (1: English, 2: Traditional Chinese, 3: Simplified...

  • Page 15: Ip Configuration Settings-setting Ip Configuration Of Wan Port

    IP Configuration Settings—Setting IP Configuration of WAN Port Static IP Settings NOTE: Complete static IP settings should include a static IP (Option 1 under114), IP address (111), Subnet Mask (112), and Default Gateway (113). Please contact your local Internet Service Provider (ISP) if you have any questions. Function Command After entering IVR mode, dial 114.

  • Page 16

    PPPoE Account Settings After entering IVR mode, dial 121. After hearing “Enter value”, enter the account number, followed by ”#”. Example: If the account is “84943122 @ hinet.net”, please enter 08 04 09 04 03 01 02 02 71 48 49 54 45 60 72 54 45 60 #.

  • Page 17

    PPPoE Character Conversion Table Number Input Key Upper Case Input Key Lower Case Input Key Symbol Input Key Letter Letter • " & < >...

  • Page 18: Setting A Gateway With Web Browser

    1. Setting a Gateway with WEB Browser The gateway allows users to make settings using a web browser. After opening a browser, enter Gateway’s IP address as the website address in order to enter the Web configuration screen as shown in the following diagram.

  • Page 19

    Listen Port UDP: It is not necessary to change the protocol of the communication port used by the gateway. RTP Starting Port UDP: The initial value of port number for transmitting voice data among Gateway(s). Each line requires 2 ports (RTP/RTCP). It is not necessary to change these. For example: If the starting port is 9000, then Line 1 is using 9000(RTP) and 9001(RTCP),...

  • Page 20

    and Line 2 is using 9002 and 9003, and so forth. IP Configuration (Setting WAN Port) There are four methods of obtaining a WAN port IP address: 1. Static IP 2. DHCP, means a Dynamic IP (Cable Modem) 3. PPPoE (Dialup ADSL) 4.

  • Page 21

    Select “PPTP” and enter the IP Address, Subnet mask, PPTP Server, PPTP ID and Password. Then click the “Accept” button at the bottom. BigPond (for Australia use only) Click “BigPond Cable” Enter User Name and Password. Login Server is optional. Then click the “Accept” button at the bottom.

  • Page 22

    Some Internet Service Providers (ISP) assigns the bandwidth via the MAC (Media Access Control) Address. You can click the " Clone" button to copy the MAC address of the Ethernet Card installed in the computer used to configure the device. It is only necessary to fill in the field if required by your ISP. The “Your MAC Address”...

  • Page 23: Network Settings (lan)

    Network Settings (LAN) LAN interface mode※ Router: The system serves as a router with NAT. Bridge: The system serves as a bridge between WAN port and LAN port without NAT. (LAN default gateway will still be accessible for configuration). LAN IP/Subnet mask Gateway LAN Port IP address and the subnet mask value.

  • Page 24: Qos Settings

    QoS Settings WAN QoS QoS (Quality of Service): Sets an external bandwidth to ensure sound quality during transmission (When this function is enabled, the voice packet has the highest priority to ensure telecommunication quality while less bandwidth is assigned for data transmission). Some models of the gateway without this function can adjust the bandwidth automatically.

  • Page 25: Nat/ddns

    NAT/DDNS NAT Traversal If a Gateway is set up under an IP sharing setting, you can select either the NAT or STUN protocol. NAT Public IP: The IP address used by the gateway should be a virtual address. Further more, users must set the Virtual Server Mapping in the NAT Server (A virtual server is defined as a Service Port, and all requests to this port will be redirected to this specified the server IP address).

  • Page 26

    DDNS These settings are only necessary when the gateway is set up under a NAT that uses a dynamic IP address and do not support DDNS.

  • Page 27: Telephony Settings

    Choose a DDNS Server: The current system allows users to choose either DynDNS、TZO、3322.org、 PeanutHull or a private server. Please apply for a user account before choosing a service provider. Server address: Sets up the IP address or URL (Uniform Resource Locator) of the DDNS Server.

  • Page 28

    Enable: Enable a line; if some lines are not used, disable them (Pause Function) to avoid unnecessary waiting when an incoming call is diverting to this line. Hotline Functions FXS port: When the user picks up the phone, the gateway automatically dials your assigned hotline number.

  • Page 29: Sip

    Hunting/Ring: It is able to set FXS group hunting using simultaneous ring or sequential ring. Sequential Ring Time: To set the ring time of each port, when sequential ring is chosen. All Call through OutBound Proxy:An outbound proxy server handles SIP call signaling as a standard SIP proxy server would.

  • Page 30

    SIP Message Resend Timer Base: SIP packet will resend if response didn't arrive in the base time set in this column. It will send again at "base time" * 2, and send again at "base time" *2 *2. The max of resend time is 4 sec. Resend will stop/restart when total resend 20sec has reached.

  • Page 31

    Enable Support of SIP Proxy Server / Soft Switch: Enable the functions to inter-work with Proxy Server / Soft Switch. When SIP Proxy 1 and 2 are enabled, the system will register to SIP Proxy 2 after all lines are failed to register to SIP Proxy 1. SIP Proxy 2 is a backup system.

  • Page 32

    FXS Representative Number: Register all FXS ports as a hunting group. Register: Register to Proxy if ticked. Invite with ID / Account: DVG-2016S can be invited to a VoIP trunk gateway w/o register to a Proxy. Please contact your ITSP NOTE: Please ensure that if Proxy Server allows one account for many ports using before using representative number to register.

  • Page 33: Calling Features

    Calling Features Do Not Disturb: It will only be able to call out when it is enabled. Unconditional Forward: All incoming calls will be forwarded to the “Forwarding Number” automatically. If it forwards to FXO, it only make FXO hook off, not make FXO dial out. Busy Forward: Forward the incoming call to “Forwarding Number”...

  • Page 34

    Calling Feature Instructions: Call Hold: Ongoing call will be put on hold after FLASH button pressed on the phone set. The gateway will play a repeating music to the remote end. Call Transfer: Ongoing call will be put on hold after FLASH button pressed on local phone set (gateway plays a repeating music to the remote end).

  • Page 35: Advanced Options

    Advanced Options There are two levels to enter Web. Administrator is able to change all settings. Web UI only changes some settings. NOTE: Enter new Login ID and password for two levels. Web UI auto log out: When logging in a web page, if a user does not act within the effective time range, the user will be disconnected from the web page to allow others to login.

  • Page 36: Line Settings

    Enable Out-of-Band DTMF: To send DTMF keys (0~9, *, #,) follow the RFC2833 rules or via SIP Info. Enable Hook Flash Event: The gateway will deliver the flash signal to remote party via RFC2833 or SIP Info. Payload Type:Payload type of RFC2833. Uses Second CPT for VoIP Call: This function is usually applied when the user selects VoIP as the primary path for outgoing calls and PSTN as the backup.

  • Page 37: Fax Settings

    the sound quality and occupied bandwidths are also different. It is recommended to use the default provided (G.723.1) because it occupies less bandwidth and will provide better sound quality. Jitter Buffer: Adjusts the jitter to receive a packet. If the jitter range is too wide, it will delay voice transmission.

  • Page 38

    Drop Silent Call Timeout: Set the time to hang up the phone.

  • Page 39: Digit Map

    Digit Map There are 50 sets of leading digit entries to choose voice routing interface – Auto select, PSTN or VoIP. Default Call Route: The default call route can be Auto, VoIP and Deny. Auto (VoIP first): The call route is VoIP first, and the next is Deny. VoIP: The call route is VoIP only.

  • Page 40: Caller Filter

    Method 1- Single mapping: Fill a short code into the “Speed Dial Code” column, and enter the desired phone number into the “Number To Dial” column. For example, pick up the handset and dial 55# and the system will dial 32568791. Method 2- Multi mapping;...

  • Page 41: Cdr Settings

    CDR Settings The user can set up a CDR Server to record call details for every phone call. The present CDR provides the call detail recording in a text file and if needed. it can be imported to prepare for an analysis report. Send record to CDR Server: Enables the call detail recording function.

  • Page 42: System Information

    System Information This page shows that the status of VoIP Gateway. There are Port Status, Server Registration Status, WAN Port Information, LAN Port Information and Hardware. Port Status: It includes if each port registers to Proxy successfully, the lasted dialed number, how many calls each port had since the system is start, etc.

  • Page 43: Rtp Packet Summary

    RTP Packet Summary Displays the information of the last finished call. It contains peer IP, peer port, packets sent, packet received and packet lost. Press the button of Refresh to get the latest RTP Packet Summary. STUN Inquiry Use STUN Inquiry to know what NAT type of the router. Ping Test Use “ping”...

  • Page 44: Snmp

    SNMP Enable SNMP Agent: Enable SNMP if ticked. Get/Set/Trap Community: Enter Community name to Read, Write and Trap. Trap Host: Enter the IP of Trap Host. This is the time setting. After the gateway is on the Internet, it will set its watch with Time Server. Time Zone: Set the Time Zone where the gateway resides.

  • Page 45: Provision Settings

    Provision Settings Fill in the parameters needed of Provision Server from your provider. System Operations (Save Settings) Some settings are effective by Restart. Remember to save all settings by Save Settings before to restart. Save Settings: Save settings after completing. The new settings will take effect after the system is restarted.

  • Page 46: Software Upgrade

    Software Upgrade Gateway provides software upgrade function for a remote end. Your provider gives all parameters. Upgrade Server: Choose the server type of your provider. Software Upgrade Server IP: Enter the software server IP address. Software Upgrade Server Port: Enter the port that server uses. TFTP is 69, and FTP is 21.

  • Page 47: Ip Sharing Functions

    2. IP Sharing Functions All Gateway series have a built-in IP sharing function. The settings and instructions at a PC end are described below: Current Intranet only supports static IP mode, and the settings at the PC end are as follow: Available IP address Range : 192.168.8.1 –...

  • Page 48

    The IP settings on PC are as follows (using Windows 2000 for example) Open Start->Settings->Control Panel Open Network and Dial-up Connection Open Local Area Connection Click Properties Select TCP/IP, and then click Properties.

  • Page 49

    Select “Use the following IP Address ” and enter IP address, Subnet Mask, and Default Gateway. Please note that an IP address in the same domain cannot be reused. Then, enter the DNS server IP address (varies in different networks. consult your ISP’s service for information). Click the “OK” button and after completing the settings, users can use both the VoIP and network services concurrently.

  • Page 50: Coding Principle

    3. Coding Principle Instruction After a phone number is entered, dial # to call out immediately or, wait until the “Inter DTMF Timeout” expires (defined in “Advanced Options”, default=4 seconds). If the phone number fits the setting of Digit Map, the gateway dials out the phone number through the assigned interface automatically.

  • Page 51

    Start Enter a phone number (D#) Is (D#) Dial the number defined in Speed defined in Dial table? SpeedDial table Is (D#) defined in Extension table? Is (D#) defined in Phonebook table? Is (D#) defined in Phonebook Manager? Is (D#) defined in SIP proxy server? Dial out as defined...

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