1-2
Introduction
How This Guide is Organized
Chapter 1
Introduction
Chapter 2
Using Incoming Call Assistant
Incoming Call Assistant Keys and Prompts
Figure 1-1 Dterm Components
• Caller's phone number.
• Date and time of the call.
• If an inbound call was transferred and by whom.
• If an inbound call was forwarded and by what line.
• The direct number that was dialed for inbound calls (if ICA is
configured to show this information).
This chapter outlines how to use the manual, including the actual
manual organization, chapter layout, conventions, and function keys for
the Incoming Call Assistant application.
This chapter explains how to manage incoming calls using the Incoming
Call Assistant application.
OW5000 Incoming Call Assistant User Guide - Revision 4
Display
Function Keys
Keypad