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Century Systems Thermal Printer
Century Eagle 4
Owner's Manual
Document No. CSE1-33034
Original
Aug., 2003
Century Systems, Inc.

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Summary of Contents for Century Eagle 4

  • Page 1 Century Systems Thermal Printer Century Eagle 4 Owner's Manual Document No. CSE1-33034 Original Aug., 2003 Century Systems, Inc.
  • Page 2 Microsoft is a registered trademark of Microsoft Corporation. ® Windows is a trademark of Microsoft Corporation. Century Systems has determined that this product meets the ® ENERGY STAR guidelines for energy efficiency. ® -- Outline of the International ENERGY STAR Office Equipment Program -- ®...
  • Page 3: Safety Summary

    Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized Century Systems representative for assistance. Meaning of Each Symbol This symbol indicates warning items (including cautions).
  • Page 4 Utilize our maintenance services. After purchasing the machine, contact your authorized Century Systems representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction.
  • Page 5: Table Of Contents

    ENGLISH VERSION CSE1-33034 TABLE OF CONTENTS Page PRODUCT OVERVIEW...........................E1-1 Introduction ............................E1-1 Features............................E1-1 Unpacking ............................E1-1 Accessories ...........................E1-2 Appearance............................E1-3 1.5.1 Dimensions.........................E1-3 1.5.2 Front View ........................E1-3 1.5.3 Rear View ........................E1-3 1.5.4 Operation Panel......................E1-4 1.5.5 Interior ........................E1-4 PRINTER SETUP ............................E2-1 Precautions ............................E2-1 Procedure before Operation ......................E2-2 Fitting the Fan Filter........................E2-2 Connecting the Cables to Your Printer ..................E2-3 Connecting the Power Cord......................E2-4...
  • Page 6 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of Century Systems. 2. The contents of this manual may be changed without notification.
  • Page 7: English Version

    ENGLISH VERSION CSE1-33034 1.1 Introduction 1. PRODUCT OVERVIEW Thank you for choosing the Century Eagle 4 series thermal printer. This 1.1 Introduction Owner’s Manual covers operation of the printer from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer.
  • Page 8: Accessories

    1. PRODUCT OVERVIEW ENGLISH VERSION CSE1-33034 1.4 Accessories Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer. US Power Cord (1 pc.) EU Power Cord (1 pc.) (P/No. CEP00024) (P/No. CEP00025) QQ model only QP model only Fan Filter (1 pc.) CD-ROM (1 pc.)
  • Page 9: Appearance

    1. PRODUCT OVERVIEW ENGLISH VERSION CSE1-33034 1.5 Appearance The names of the parts or units introduced in this section are used in the 1.5 Appearance following chapters. 1.5.1 Dimensions 291 (11.5) 460 (18.1) (12.1) Dimensions in mm (inches) Top Cover LCD Message Display 1.5.2 Front View Operation Panel...
  • Page 10: Operation Panel

    1. PRODUCT OVERVIEW ENGLISH VERSION CSE1-33034 1.5 Appearance 1.5.4 Operation Panel LCD Message Display POWER LED (Green) ON LINE LED (Green) ERROR LED (Red) [FEED] key [PAUSE] key [RESTART] key Please see Section 3.1 for further information about the Operation Panel. 1.5.5 Interior Locking Ring Ribbon Stopper...
  • Page 11: Printer Setup

    • For best results, and longer printer life, use only Century Systems recommended media and ribbons. • Store the media and ribbons in accordance with their specifications.
  • Page 12: Procedure Before Operation

    2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.2 Procedure before Operation 2.2 Procedure before This section describes the outline of the printer setup. Operation 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions in this manual and set up the printer at a proper location.
  • Page 13: Connecting The Cables To Your Printer

    2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.4 Connecting the Cables to Your Printer 2.4 Connecting the The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable Cables to Your Printer connections to other devices.
  • Page 14: Connecting The Power Cord

    2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.5 Connecting the Power Cord 2.5 Connecting the 1. Make sure that the printer Power Switch is in the OFF ( ) position. Power Cord CAUTION! 1. Make sure that the printer Power Switch is turned to the OFF position ( ) before connecting the Power Cord to prevent...
  • Page 15: Turning The Printer On/Off

    2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.5 Connecting the Power Cord 2.6 Turning the Printer When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF ON/OFF your host computer before turning off the printer.
  • Page 16: Loading The Media

    Position : Tags However, proper position may differ depending on media. For details, refer to Supply Holder Century Systems authorised service representative. 3. Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.
  • Page 17 2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media Put the media on the Supply Shaft. Pass the media around the Damper, then pull the media towards the (Cont.) front of the printer. NOTE: Align the projection of the Supply Holder with the groove of the Do not over-tighten the Locking Supply Shaft, and push the Supply Holder against the media until the Ring of the Supply Holder.
  • Page 18 2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media 10. Lower the Print Head Block until it stops. (Cont.) 11. After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing.
  • Page 19 2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media There are four issue modes available on this printer. How to set the media for each mode is provided below. (Cont.) Batch mode In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.
  • Page 20 2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media Build-in rewinder mode (Cont.) The Rewinder Assembly of the Strip Module can be used in batch mode to take up the printed media as a Built-in Rewinder. NOTE: Remove the two Black Screws to detach the Front Plate.
  • Page 21: Loading The Ribbon

    Approx. 10 mm when a no print area extends more than 20 mm (3 or 6 ips) or 30 mm (10 ips). For further 10”/sec. Approx. 20 mm information on this function, please ask a Century Systems authorized service representative. E2- 11...
  • Page 22: Inserting The Optional Pcmcia Cards

    NOTE: Centennial Technologies FL04M-15-11119-03 Reading a read-only-type flash INC. memory is possible if it has been INTEL IMC004FLSA used on the Century Systems Simple TECNOLOGY Flash Memory Card STI-FL/4A printer, such as B-472 and B-572. (4 MB) Mitsubishi MF84M1-G7DAT01 PC Card KING MAX...
  • Page 23: Test Print

    2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print A print test should be performed to check that the printer is operating correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results.
  • Page 24 2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print (Cont.) Press the [PAUSE] key and the issue mode setting display will appear. Select the issue mode with the [FEED] or [RESTART] key. <4>TEST PRINT TYPE [S]NO CUT 10.
  • Page 25 2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print (Cont.) 19. When you have finished performing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated.
  • Page 26 2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print (Cont.) Sample of the bar code test print label Sample of the factory test label E2- 16...
  • Page 27: On Line Mode

    3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.1 Operation Panel This chapter describes usage of the keys on the Operation Panel in On 3. ON LINE MODE Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.
  • Page 28: Operation

    3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.2 Operation 3.2 Operation When the printer is turned on, the “ON LINE” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. ON LINE CE-4210 V1.0A...
  • Page 29: Dump Mode

    3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.2 Operation 3.4 Dump Mode In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. The printer is turned on, standing by, or printing.
  • Page 30: Print Conditions

    3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.2 Operation NOTE: When the [PAUSE] key is pressed during printing, the number of unprinted media is displayed. The data in the receive buffer is printed as follows: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7B 41 58 3B 2B 30 30 30 2C 2B 30 30 30 2C 2B 30...
  • Page 31: Maintenance

    7. Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth slightly Cleaner (PTJG) from your moistened with alcohol. Remove dust or foreign substances from the authorized Century Systems internal part of the printer. service representative. 8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft cloth.
  • Page 32: Covers And Panels

    4. MAINTENANCE ENGLISH VERSION CSE1-33034 4.1 Cleaning 4.1.2 Covers and Panels Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution. CAUTION! 1. DO NOT POUR WATER directly onto the printer. 2.
  • Page 33: Care/Handling Of The Media And Ribbon

    4. MAINTENANCE ENGLISH VERSION CSE1-33034 4.1 Cleaning • Do not store the media or ribbon for longer than the manufacturer’s 4.2 Care/Handling of the recommended shelf life. Media and Ribbon • Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side causing erratic media advance and CAUTION! poor print quality.
  • Page 34: Troubleshooting

    WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorized Century Systems service representative for assistance. 5.1 Error Messages NOTES: •...
  • Page 35: Possible Problems

    Turn off the printer, and allow it to cool down EXCESS HEAD TEMP (about 3 minutes). If this does not solve the problem, call a Century Systems authorized service representative. There is a problem with the Print Head. Replace the Print Head.
  • Page 36: Removing Jammed Media

    8. Paper jams in the Cutter Unit can be caused by wear or residual glue from label stock on the cutter. Do not use non-specified media in the NOTE: cutter. If you get frequent jams in the cutter, contact a Century Systems authorized service representative. E5- 3...
  • Page 37: Threshold Setting

    REFLECTIVE the threshold, contact a Black mark sensor CE-4210 V1.0A Century Systems service representative. [FEED] key TRANSMISSIVE Feed gap sensor CE-4210 V1.0A Press and hold the [PAUSE] key until more than 1.5 labels (tags) have been issued.
  • Page 38: Appendix 1 Specifications Ea1-1

    APPENDIX 1 SPECIFICATIONS ENGLISH VERSION CSE1-33034 A1.1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the Eagle 4 printer. A1.1 Printer The following are the printer specifications: Model Eagle 4 (CE-4210-QQ) Eagle 4 (CE-4210-QP)
  • Page 39: A1.2 Options

    To purchase the optional kits, please contact the nearest authorized Century Systems representative. A1.3 Media Please make sure that the media being used is approved by Century Systems. The warranty does not apply when a problem is caused by using media that is not approved by Century Systems.
  • Page 40: A1.3.2 Detection Area Of The Transmissive Sensor

    4. “On the fly issue” means that the printer can feed and print without stopping between labels. 5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to Century Systems service representative.
  • Page 41: A1.3.3 Detection Area Of The Reflective Sensor

    APPENDIX 1 SPECIFICATIONS ENGLISH VERSION CSE1-33034 A1.3 Media A1.3.2 Detection Area of the Transmissive Sensor (Cont.) <Tag paper with square holes> Centre of media Sensor position Print side Square holes Min. 2.0 mm (Round holes are not acceptable.) Min. 12 mm Media feed direction Sensor is movable within this range.
  • Page 42: A1.4 Ribbon

    A1.4 Ribbon Please make sure that the ribbon being used is approved by Century Systems. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding Century Systems approved ribbon, please contact a Century Systems service representative.
  • Page 43: Appendix 2 Messages And Leds

    APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION CSE1-33034 APPENDIX 2 MESSAGES AND LEDS APPENDIX 2 MESSAGES AND LEDS Appendix 2 describes the LCD messages displayed on the operation panel. Symbols in the message : The LED is illuminated. : The LED is flashing. : The LED is unlit.
  • Page 44 APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION CSE1-33034 APPENDIX 2 MESSAGES AND LEDS NOTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 G30 [LF] [NUL] Command error...
  • Page 45: Appendix 3 Interface

    APPENDIX 3 INTERFACE ENGLISH VERSION CSE1-33034 APPENDIX 3 INTERFACE APPENDIX 3 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings. •...
  • Page 46: Appendix 4 Print Samples

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES A4.1 Bitmap Font EA4- 1...
  • Page 47: A4.2 Outline Fonts

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES A4.2 Outline Font EA4- 2...
  • Page 48: A4.3 Linear Barcodes

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES A4.3 Linear Barcode JAN8, EAN8 Interleaved 2 of 5 CODE39 (Standard) JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits UPC-A UPC-A+2 digits...
  • Page 49: A4.4 2D Barcodes

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES A4.3 Linear Barcode (cont) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 RSS-14 A4.4 2D Barcode POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS-14 Stacked RSS-14 Stacked Omni directional RSS Limited RSS Expanded...
  • Page 50: Cutter Module

    GLOSSARIES ENGLISH VERSION CSE1-33034 GLOSSARIES GLOSSARIES Expansion I/O interface An optional interface circuit that may be installed into printer to allow the printer to be connected to an Bar code external device such as a wrapping machine and to A code which represents alphanumeric characters by receive feed, print start, and pause signals from the using a series of black and white stripes in different external device and to send back print, pause, and...
  • Page 51: Thermal Transfer Printing

    GLOSSARIES ENGLISH VERSION CSE1-33034 GLOSSARIES Pre-printed media Thermal direct printing A type of media on which characters, logos, and A printing method using no ribbon, but thermal other designs have been already printed. media which reacts to heat. The thermal print head heats the thermal media directly, causing the image Print head element to be printed on the media.
  • Page 52 INDEX ENGLISH VERSION CSE1-33034 INDEX INDEX Interface 2-3, A1-1, A3-1 Auto ribbon saving 2-11 Issue mode 2-9, A1-1 Backing paper A1-3 Jammed media 5-3 Bar code A1-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Label 2-6, A1-2, A1-3 Black mark sensor 2-8, 4-1 LCD message display 1-3, 1-4, 3-1 Built-in rewinder 2-10...
  • Page 53 INDEX ENGLISH VERSION CSE1-33034 INDEX Reflective sensor 2-13, A1-4 Resolution A1-1 RESTART key 1-4, 3-1 Ribbon 2-11, 4-3, A1-5 Ribbon shaft 1-4, 2-11 Ribbon stopper 1-4, 2-11 Ribbon width A1-5 Rotation A1-1 RS-232C 1-3, 2-3, A3-1 Serial interface 1-3 Strip mode 2-9 Strip module 2-9, A1-2 Supply voltage A1-1 Tag A1-2...
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